Point of Sale software companies, more than many other software companies, need to provide genuine 24/7 software support coverage. That was evident this morning with us being able to help a retailer using our Point of Sale software deal with a problem in handling last minute christmas stop they needed to price and get on the shop floor before the business opened at 7am today.
We provided advice which resolved the issue and helped the retail business experience minimal disruption. That the problem had nothing to do with our software was a bonus … we were glad to help.
We take our commitment to customer service seriously and work hard to be available to our customers as and when they need us.