We have just helped another retailer uncover and resolve a situation of employee theft. What started as a query about data in our software soon morphed into a professional investigation into systematic fraud.
Thanks to the excellent audit tools in our Point of Sale software we were able to pinpoint the employee stealing from the business. This was achieved thanks to a hidden and secure log of data managed by our POS software.
Without knowledge of the situation, our analysis of the data from the retail business enabled us to provide information in a form which, if tested in court, would stand up to cross-examination for accuracy in pointing to the employee responsible.
We don’t like catching people stealing from a retail business using our software. However, we do gain satisfaction when we do discover this and the person responsible admits the theft.
We know from studies that retailers can lose between 3% and 5% of turnover in theft each year. This can be reduced by retailers using our Point of Sale software if they use the tools available to them in the software to protect the business against theft.
Retailers who do not use the theft prevention tools in our POS software can at least rely on the investigative tools to gather evidence of theft and act after the event.