We have a terrific day yesterday, the last office day before Christmas.  It was a relaxed environment, little in the way of call traffic, plenty of calls of good cheer.  It was a lot of fun and a nice way to ease into the Christmas season.

It was wonderful talking with customers and sharing some Christmas cheer while handling last-minute queries.  It was also terrific catching up with team members here and interstate.  Lots of laughs and plenty of Christmas cheer.