We have many customers who have been affected by flooding in recent weeks. If there is warning and the business prepares by protecting their computer equipment, it becomes a waiting games as to the damage caused by the flooding. We have published and well established disaster planning and response advice and regularly refresh this for our customers.
Right now, for many of our customers, it’s a waiting game, waiting to see is flood levees hold. Waiting to see if shops using our software are inundated. Once we know we can respond accordingly.
We are giving assistance priority through our help desk to flood affected businesses, just as we do in any natural disaster situation affecting our customers.
It’s at times like these that businesses are tested in terms of their own disaster planning including their commitment to regular and accessible backups.