Here at Tower Systems paying a software support fee is optional. Retailers using our Point of Sale software can rest assured that they can keep using our software regardless of whether they have paid for support coverage or not. This is as it has always been with us.
We believe that one you purchase a Tower Systems software licence you deserve easy access your business data through our software.
This is a point of difference for us in some marketplaces where we have competitors who put barriers between their customers and their own business data if a support fee is not paid. The barrier hinders access through regular software functions in everyday business use. Why they do it is their business. To us, it does’t make sense. Small business retailers should not be denied access to their business data.
We are proud to have this point of difference and to support our customers with it.