XchangeIT, the magazine distributor owned EDI platform, reports to newsagency software companies regularly on compliance of newsagents using the respective software packages. The reports cover all newsagents using the software. This reporting is structured and the same for each of the software companies. By covering all users both XchangeIT and the software companies are able to see the compliance of full user communities.
At Tower Systems we review the regular compliance reports and engage with newsagents who are not meeting the requirements and therefore face financial penalty from XchangeIT.
We follow up the reports with calls, emails and offers of additional training and other assistance to help Tower newsagents comply and enjoy the benefits of complying with the EDI standards of the newsagency channel.
The lack of compliance usually comes down to a process mistake being made. Our people help identify this and provide training to these responsible so that they can meet compliance requirements.