Sales of our Bike Shop software are strong this year on the back of strong sales by bike shops. Our observations are that excellent customer service, good after-sales follow up and quality products are the yes to success for bike retailers. Our specialist bike shop software helps with each of these areas.
By streamlining the customer relationship and helping shop staff to have access to accurate customer data, bike shops are able to derive valuable revenue long after the bike is sold as well as guiding good word of mouth from the relationship.
With after sales service being crucial to the bike shop / customer relationship, our software serves a vital role in helping bike shop staff deliver professional,timely and personalised after-sales care. We have been able to deliver this through our software thanks to the generous support and feedback from our customers. Their guidance of specialist requirements of bike shops has been invaluable in making our software best of breed for bike shops the world over.