Friday is an important day in the usual Tower Systems week as it’s the day we have more team members in the office. We catch up on the weeks numbers and activities, we plan for the next few weeks out, we discuss soft are enhancements in the context of the week’s events and we have a good breakfast put on by the company.

With so many of us on the road through the week installing systems, delivering training and selling, Fridays are ideal for bringing us all together. It’s a reason to like the day.

While we are a larger software company, with 2,500 customers, we are a small business at heart. Being in touch with each other is vitally important for that.

Our various meetings and rituals for a Friday are done without impacting customer service … responding to help desk calls remains the most important activity we perform.