Retailers using the Tower Systems Point of Sale software are luckily in that they can speak with someone on our Help desk today, like every Saturday. We are open from 7:30am to 3pm. It’s an office-based service we have offered for years – in addition to our 24/7 after hours service.
The office based service is important in that we have more facilities with which to help customers including the ability to collect via the Net direct to customer businesses to investigate and resolve any issue.
Our live and personal Saturday service is a terrific point of difference for Tower Systems, an reason some retailers have made the switch to our community.
We back our good point of sale software with friendly, accessible and professional customer service.
Retailers covered by our Tower AdvantageTM program have access to Saturday and after hours service at no additional cost. It’s all part of good service.