We ran a survey over the weekend, asking small business retail newsagents to record how many hours a week they work. 80% of the 143 newsagents responding indicated that they work more than 51 hours a week.

Helping retailers understand how much time they work in their business is part of our role in helping them to genuinely reduce this time. We like to take the overall weekly figure for a business and understand how this breaks down – to then hone in on how our software can help improve the situation.

Often, business owners and managers are prepared to make time-saving decisions once they understand the benefits for their businesses of these moves. Valuing the benefits starts with understanding their current situation.