We have just switched another retailer to our Point of Sale software thanks to the $3,000+ annual software support fee charged by the company they had been using for some time. The excessive charge got the retailer look8ing and thankfully that got them to us.
Our commitment on software support costs is to keep them low and fair. We understand the challenges of small business retailers and that software must deliver excellent value each year.
In the past year we have expanded support services and launched an extensive online video training program for retailers and continued with our weekly live training workshops … all for no extra cost. The expansion of services has been achieved through an expanding customer based and without the need to increase software support fees.
We welcome every new customer as it strengthens our ability to invest in better software and better service.