Comments add value to the POS software user knowledge base

know7By facilitating user comments on all entries in the extensive knowledge based we have launched this week for retailers using our POS software, we have invited our customers to enhance the knowledge we share by adding their own knowledge and experiences.

In the comment field on each entry of information our customers can ask questions or add from their own experiences. We’ve done this as we know shared knowledge is more valuable. Since our users are at the coal-face with our software they can help others by telling us and others what they know.

This new extensive customer service resource has many other features that our customers are discovering as they engage more with the facilities we have launched this week.

Category: Customer Service

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