Retailers who do these three things will reduce mistakes at the sales counter. We say this based on years of experience working retailers in many different situations. If you want to cut mistakes, here is what to do:

  1. Scan everything you sell, yes, everything!
  2. Use employee codes or barcodes with every sale – so you know who did what.
  3. Process credit cards and EFTPOS transactions through your POS software and not on a separate device.

Do these three things and the accuracy of what you transact will improve considerably.