A POS software company with which we compete is billing some customers on a six monthly cycle for software support fees. It appears they are doing this to compete with us as they can say their support fee is the same as ours. The reality is their support fee is double ours when we compare as our fee is annual and in a situation we saw very recently their is six monthly.

Caveat emptor: let the buyer beware.

If you are comparing support fees between POS software companies be sure that the fee you are comparing is for the same coverage period. You don;lt want to be caught as someone was recently.