The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

ArchiveJanuary 2018

Xero POS software interface helps small business retailers cut mistakes

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Mistakes can be expensive in small business retail, especially mistakes made in accounting.

The Tower Systems POS software Xero link helps small business retailers cut mistakes. The link eliminates tasks by automating the flow of data from the POS software where data is received into the business in the form of invoices for inventory, returns notes for products going back to suppliers. sales data, LayBy data and plenty more.

Capturing this data at the source, at the point of sale, and flowing the data without additional human intervention to Xero, to the right part of Xero, eliminates time, cuts mistakes and provides small business retailers with more control.

Every error made in accounting has a cost. In fact, there can be multiple costs – labour and financial. This is why it is better to get it right the first time.

The Xero integration designed by Tower Systems, working with the folks at Xero, makes it easy for small business retailers to cut accounting paperwork and thereby tap into time and money saving benefits.

We use our Xero integrated POS software ourselves. This enables us to provide practical advice on how to benefit the most from Xero and our POS software working together.

Our customers have access to our in-house CPA, to provide a professional accounting perspective on the link and how to get the most from it.

Setting up the Xero link is easy. You map the data flow from invoice entry through to the chart of accounts managed by Xero. Once this is done, supplier invoices, sales, credits, LayBys and other everyday business transactions flow from the POS software to Xero.

This makes business accounting easier, more certain, less expensive and more useful to the business.

By cutting mistakes we help bring certainty to business reporting and management. This posts confidence.

Tower Systems is keen to help small business retailers cut mistakes. We know the more we can do this the more our customers will appreciate the practical benefits a relationship between our businesses can deliver. With our software support being optional we know that our customers can switch any time. The best way for us to keep them is for us to deliver practical benefits at each touch point.

More POS software connected websites for small business retailers

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We are amazed at the new customers the website is attracting to our business.

This is a comment from a retailer using a website we created and connected to our POS software.

We love that while we are closed we can sell. It really is 24/7.

This is  comment from another customer with our POS software connected to a website created by us.

I love that I have one place for managing inventory tory data and images. It is the same in my shop and on my website. It saves so much time and makes us more consistent.

This is from another shopper who switched their website to one from us, connecting to our POS software.

We are grateful for these and other opportunities to help small business retailers bring their businesses online through beautiful and functional websites, which are connected to store-based POS software. We are helping small business retailers to compete.

Small business retailers love human contact on the help desk

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We hate riding a business and having to navigate a phone system making selections on the touch pad or through voice commands. We much prefer to speak to a human, a locally based human who understands our business. This is why we offer local human-based help desk services to small business retailers using our POS software.

Our help desk is based in Melbourne, Victoria, Australia. It is 100% human. No answer bots. No computer based menus to navigate. Our help desk team members are not required to follow a script. We have conversations with customers for it is out of conversations that understanding of an issue at hand comes.

In 2018 while big businesses are looking to cut labour costs by automating customer service call centres, we live in another world, a customer focussed world where we believe good customer service begins with human interaction.

Our commitment to personal, human, customer service has been on show this week with plenty ty of engagement with small businesses retailers looking to make 2018 a winner year!

Xero POS software interface from Tower Systems helps small business retailers cut costs

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Managing operating costs is a key goal for small business retailers in this world of greater competition.

The Tower Systems POS software Xero link helps small business retailers cut costs. It does this in a range of practical ways that small business retailers can leverage without having to spend more money on software or professional services.

Thanks to the Xero POS software link retailers are able to eliminate bookkeeping work and have accounting data flow through accurately from the POS software where data originates to Xero where it is accessed for key business accounting functions.

Developed with careful oversight of CPA qualified accounting experience as well as current small business management accounting experience plus insights from experienced bookkeepers, this link is a true cost saver because of the accounting steps it eliminates and the mistakes it avoids. Both of these have costs to any small business. Eliminating them is a bottom line cost benefit for any business.

Setting up the Xero link is easy. You map the data flow from invoice entry through to the chart of accounts managed by Xero. Once this is done, supplier invoices, sales, credits, LayBys and other everyday business transactions flow from the POS software to Xero.

This makes business accounting easier, more certain, less expensive and more useful to the business.

Your BAS is easier. Your P&L and Balance Sheet are more up to date. This is a big win for any small business retailer.

Tower Systems uses the Xero POS software link itself for retail businesses it owns in the gift and homewares spaces. By using our software, especially the Xero link we are able to draw on broad practical experience when providing advice to our retail business owner customers. It means that our help desk advice is based on us walking in your shores more than is usual for a POS software company.

Tower Systems is keen to help small business retailers cut costs. We know the more we can do this the more our customers will appreciate the practical benefits a relationship between our businesses can deliver. With our software support being optional we know that our customers can switch any time. The best way for us to keep them is for us to deliver practical benefits at each touch point.

Welcome to Tower Systems

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We have updated the material we provide to new POS software customers we welcome to our business. Here is a new video we just shot to include in our welcome pack:

Tower Systems helps small business retailers avoid hard disk failure

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Small business retailers using our cloud backup service benefit from early detection of disk abnormalities that can lead to disk failure.

In one case recently we contacted a customer and let them know there was evidence of an impending ding hard disk failure. They were able to arrange replacement through their hard ware supplier prior to the failure occurring.

We were able to provide the early warning thanks to the smart and engaged diagnostics run by our cloud backup service. While undertaking a backup the software is checking the drive for abnormalities. Detecting this prior to crash saves a business time as it prevents business disruption.

Tower Systems tracks and reports on disk abnormalities as part of its engaged cloud backup service. This is another way we help small business retailers.

Happy New Year

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We hope 2018 is filled with happiness and joy for all who visit this place and all who use the Tower Systems software.

We are excited for what the year will bring and look forward to helping small business retailers make their businesses more valuable and enjoyable this year.

The POS Software Blog

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