Local pet shops are facing increasing pressure from large national retailers and online platforms, creating a challenging environment for these vital community businesses. These family-owned enterprises are battling against national chains with significantly greater resources, making it a daily struggle for survival. The impact of this consolidation extends beyond mere business competition; it affects the very fabric of local communities.
You only have to see the growth of Pet Barn taking over local pet shops, the moves by Woolworths in investing in Pet Stock and the moves by Bunnings to introduce a pet aisle to their shops to see the extend of changes in pet retail in Australia.
Local pet shops provide valuable support for local pet owners. They are integral parts of the community, offering personalised advice tuned to local conditions – and our pet shop software can help with this.
Here at Tower System we are grateful to serve hundreds of pet related retailers. Our software made for local pet shops is embedded with features that help these businesses to better serve their local clientele and compete effectively against larger chains. Our pet shop software offers benefits designed to help local pet shops thrive including:
- Personalised service: Your staff can share locally relevant product use and care information.
- Proactive pet care: Track worming and other date-based treatments. Send timely reminders to bring customers back.
- Comprehensive pet records: Maintain records of pet microchip numbers for easy access and identification.
- Unique product offerings: Manage creation of custom products, your own products.
- Effective loyalty programs: We offer loyalty shoppers love, loyalty that nurtures more purchases.
- Streamlined special orders: Manage special customer orders efficiently and accurately.
- Targeted pricing: Offer club and group pricing.
- Data-driven insights: Use tags to gain insights into stock performance and make better business decisions.
- Flexible multi-buy options: Implement multi-buy pricing strategies, similar to coffee cards.
- Modern payment solutions: Offer integrated buy now, pay later options .
- Targeted marketing: Market to customers based on past purchases, creating personalised offers and promotions.
- Simplified accounting: Integrate with accounting software like Xero to reduce accounting and bookkeeping costs.
- Seamless online sales: Connect directly to Shopify to easily establish and manage an online store, expanding reach and sales opportunities.
If you are a pet owner, please support your local pet shop.
Recent Comments