The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryPOS Software

Compare POS software to find the POS software that fits your needs best


The best way to compare POS software is to compare function by function.

We love doing this for retailers considering our POS software. We setup a Zoom meeting where we show our POS software live next to software from any other POS software company open to function by function comparison.

Not all POS software companies will agree to this type of comparison. For you and your business though, a live comparison under your control is what is best.

As a leading Australian provider of POS solutions, Tower Systems understands the unique needs of local retailers. We make POS software for a range of specialty retail needs. If you want to compare POS software for pet shops, jewellers, bike shops, garden centres, newsagents, gift shops, music shops, fishing and outdoors shops, fashion shops, toy shops, bookshops and more, Tower Systems can show POS software functions that go deep to needs unique to these retail channels.

Tower Systems recognises that there’s no one-size-fits-all solution when it comes to POS software. That’s why we offer a unique service: POS software comparison, on your timing and to the depth of function that matters to you.

We believe informed decisions lead to better outcomes. By comparing different POS systems, local retailers can gain a clear understanding of the features, functionalities, and pricing structures available. This empowers you to select the software that best aligns with your specific business needs and budget.

Our commitment extends beyond the POS software itself. We provide comprehensive training and ongoing support to ensure retailers get the most out of our POS system.

We are grateful to have helped thousands of local retail businesses across Australia and New Zealand to achieve success.

If you’re a local retailer looking to streamline operations, improve customer service, and boost your bottom line, take time to compare POS software from us.  Our commitment to local businesses, combined with our expertise in POS solutions, can empower you to make informed decisions and achieve long-term success.

Compare POS software from us and we prom use to be open and transparent. We our software does not do something you need, we will say so. This truth serves you and us well. We want customers who genuinely benefit from what our software offers. We know you’ll love us for this.

When you are ready to compare POS software, have your list of must-haves ready.

POS software for local Australian retailers who prefer Australian made and pitch shop local


If your retail business is locally owned, pitched shop local and likes to stock Australian made products, we are writing this for you.

You know the importance of supporting local. Here are Tower Systems we are grateful and  proud to offer Aussie-made and supported POS (point-of-sale) software designed specifically for local retailers.

Tower Systems goes beyond just helping you process sales. Our POS software, called Retailer (we’ve been in the game for over 40 years!), is built with specialty retailers in mind. Whether you’re running a jewellery store, a bike shop, a garden centre, or something else entirely, Tower Systems has features that cater to your unique industry.

The software we offer today is designed for retail today, it’s very different to where we started, as is your shop most likely.

Imagine managing repairs in your jewellery business, selling produce by weight, or creating custom bundles of products – our Tower Systems POS can handle it all.

Tower Systems is all about helping local businesses thrive. We understand the challenges that independent retailers face, and our software is designed to streamline operations and boost efficiency.

Here are just a few ways our Tower Systems POS might be able to help your business:

  • Save time and money: Streamline your processes and reduce errors with user-friendly software.
  • Improve customer service: Faster checkouts and better inventory management lead to happier customers.
  • Gain valuable insights: Get reports and data to help you make better business decisions. Better still – ditch reports and rely on business insights presented to you.
  • Integrate with other tools: Connect your POS system with existing accounting software or online stores for a seamless workflow.

One of the biggest benefits of choosing Tower Systems is our local human-based support. With a team based here in Australia, you can get the help you need quickly and easily. We also understand the specific needs of Aussie retailers, so you can be sure you’re getting software that’s built for our market.

With us, support starts with a conversation. There are no rigid scripts. Talk to us. Tell us what’s on your mind.

If you’re looking for POS software that’s made for Australian retailers by Australians, then Tower Systems is the perfect choice. Visit their website to learn more about their products and book a free demo today!

Tower Systems releases major POS software update for specialty retailers


Two weeks ago we released the most substantial software update in several years, and that is saying something because there have been some significant updates in recent years.

This update is more substantial as it takes the software deeper into a couple of areas of specialty retail business management that are new for us.

As we have grown, we have found opportunities to serve more deeply. So, we asked our customers early last year about these areas and plenty responded with suggestions.

Thus began a project of significant collaboration as we developed new software, new functionality for our POS software. We showed progress along the way, seeking feedback. Then, we finally moved to alpha release, then pre-beta followed by weeks of beta and, then, commercial release around two weeks ago.

We are grateful to the customers who worked closely with us through this, providing feedback, encouraging us, being test sites. It means so much to have customers working with you in partnership like this.

In announcing the commercial release of the software, we shared comprehensive details on how yo use the new facilities as well as a brief overview. Here’s a sample of some of the comms on the POS software update:

  • New Facility: We are excited to introduce a new capability within our Quote & Invoice Management system that allows users to reserve items from their inventory. This ensures that your stock levels are accurately reflected, preventing overselling.
  • Proforma Invoice Status: A new interim status, “Proforma Invoice,” has been added to our Quotes & Invoice management. This status acts as an accepted quote that has not yet been processed as an invoice but has already reduced the available stock quantity by moving it to a new “Reserved Quantity.” This significant update allows you to issue proforma invoices to customers without making the reserved stock visible on your website or in-store.
  • We have enhanced the Quote & Invoice Management system to support the acceptance of deposits and progression payments for Proforma Invoices. This feature facilitates flexible payment options for your customers and streamlined financial management for your business.
  • New Feature: The ability to order parts directly from the Repairs Module has been introduced. This feature links part orders to the corresponding repair case, ensuring that parts are accurately tracked from order to delivery, and reducing the risk of misplacement.
  • New Substatus – Awaiting Parts: For better management and visibility, a new substatus, “Awaiting Parts,” has been added to the Repairs Module. This helps workshop technicians easily identify which repairs are pending part arrivals.

Our update notes are considerable, enabling our customers to access details appropriate to their type of business.

POS software for sporting goods retailers: Aussie made and supported


Our Australian made and supported sporting goods retail POS software helps local and indie sporting goods retailers to run more efficient and successful businesses. We are grateful to sporting goods retailers for their guidance on ensuring this software is of service.

This POS software offers a bag full of facilities sporting goods retailers can use to focus on the specialist nature of their retail businesses. Facilities such as:

  1. Track inventory by colour, size and style – variants. That is, track by colour, size and style. This works for clothing as well as sporting equipment.
  2. Tag products by sporting code. This helps you to understand what matters to your local shoppers.
  3. Leverage you with local knowledge shared automatically on receipts – demonstrating your point of difference.
  4. Embrace next gen LayBy through buy now pay later like ZipPay and Humm – get purchases today that shoppers may otherwise think are too expensive..
  5. Know what you sell by brand / supplier.
  6. Supporting sporting clubs and their members with deals, offers and support – to drive them members to shop with you.
  7. Easily load electronic invoices from suppliers. Save time.l Cut mistakes.
  8. Manage your workshop if you do repairs or maintenance work – including text messages to customers.
  9. Drive customer stickiness with marketing based on past purchases.
  10. Offer club and group pricing to win more business.
  11. Sell online easily, direct from your POS software.
  12. Enjoy pricing consistency for catalogues, multi-buy and bundles.
  13. Save money on bookkeeping by integrating with accounting software.
  14. Make more money from the one time only shoppers.

Respecting the capital needs of retail businesses, our sporting goods POS software can be rented for $185.00 a month. For this you get…

  1. Australian developed and supported sporting goods POS software.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

Rent this software for a few dollars a day.

This is awesome POS software for sporting goods retailers. We’d love to help you enjoy your business more.

Tower Systems offers  Industry-Specific Features: functionalities tailored to a range retail sectors, including produce stores, firearms dealers, and specialty retailers. Seamless Integrations: Tower Systems integrates with popular accounting software (Xero) and e-commerce platforms (Shopify, Magento, WooCommerce) for streamlined data flow and efficient business management.  Offline Functionality: Our Retailer Roam™ tool allows you to make sales even without an internet connection, perfect for situations like market stalls or mobile sales. User-Friendly Interface: The software is designed to be easy to learn and use, minimising training time for your staff. Local Support: Tower Systems prides itself on offering personal and local human-delivered support. Their team is readily available to answer your questions and assist you with any issues.

Thank you for considering Tower Systems.

POS software from Tower Systems tracks product weight for easy online sales management


Knowing what a product weighs is key to accurate calculation of freight costs for online businesses. It’s not been so important for brick and mortar businesses. But online, product weight is key. It can also inform the choice of the method of shipping an online order as some freight businesses may offer better services based on product weight parameters.

The Tower Systems POS software allows retailers to record product weight by product and it shares this information with the retail business website thanks to its integrations with Shopify, Big Commerce, Woo Commerce and Magento.

The recording of weight by product has been covered in the POS software from Tower Systems for years.

Unlike brick-and-mortar stores where customers handle products themselves, online businesses rely on freight services to deliver their goods. This is where product weight becomes a crucial factor, something that can have considerable financial benefits for a retail business.

Tracking weight in the POS software has a range of benefits for a retail business including:

  • Accurate Shipping Costs: Imagine a customer adding a seemingly lightweight product to their cart, only to be surprised by a hefty shipping fee at checkout. This can lead to cart abandonment and lost sales. By knowing the exact weight of your products, you can calculate accurate shipping costs upfront, setting clear expectations for your customers and avoiding unpleasant surprises.

  • Competitive Shipping Options: Some freight companies offer tiered pricing based on weight. Knowing your product weights allows you to explore different shipping options and choose the most cost-effective service for each item.

  • Informed Shipping Decisions: Weight isn’t just about cost; it can also influence the shipping method you choose. For delicate or heavy items, you might prioritize slower but more secure shipping options. Lighter items might be suitable for faster, budget-friendly methods.

Tower Systems offers weight-aware POS software for retailers selling online and where freight is a factor on managing cost-effective online sales. Our point-of-sale software allows retailers to record the weight of each product directly within the system.

Tower Systems POS doesn’t operate in a silo. Thanks to its built-in integrations with popular e-commerce platforms like Shopify, BigCommerce, WooCommerce, and Magento, the product weight information you enter in the POS automatically syncs with your online store. This eliminates the need for manual data entry I the online side of the business, saving you valuable time and minimizing errors. Your customers will always see accurate shipping costs displayed at checkout, fostering a smooth and transparent buying experience.

By leveraging Tower Systems POS, online businesses can gain a significant edge in today’s competitive landscape. Accurate weight data translates to accurate shipping costs, informed shipping decisions, and ultimately, happier customers.

Sound retail staff permission access key to POS software security in retail businesses


The Tower Systems POS software offers good permission management when it comes to determining who has access to what parts of the software being used in the retail business.

Now, here’s why staff permissions in POS software are important. Imagine a scenario where any staff member could modify product prices, delete sales records, or even access financial information. We have seen these things attempted. Here’s how proper permission control safeguards your business:

  • Reduces Fraud Risk: Limits employee ability to manipulate transactions or steal funds.
  • Protects Sensitive Data: Restricts access to customer information and financial data.
  • Ensures Data Integrity: Prevents unauthorized changes to inventory levels and sales records.
  • Improves Operational Efficiency: Staff focus on assigned tasks, streamlining workflows.

With many retail businesses run today without the owner being in the shop the whole time, it is vital that POS software provides the right level of security options for the shop. Here are some key considerations for creating a strong staff permission structure for your POS system:

  • Role-Based Access Control: Assign permissions based on job roles (sales counter, manager, supervisor). For example, those at the sales counter might only process sales, while managers can access reports and modify settings.
  • Least Privilege Principle: Grant the minimum level of access needed for each role to perform their duties effectively, knowing you can change it if needed.
  • Regular Reviews: Periodically assess staff permissions and adjust them as roles or responsibilities change.
  • Change passwords / codes. The more often you do this, the better.

While robust staff permissions are essential for security, they offer clear roles with defined permissions make it easier to track actions within the POS system, they can reduce mistakes and they can offer the business a compliance an insurance company may find comfort in.

By implementing a well-defined staff permission structure, you can empower your team while safeguarding your valuable data. Remember, a secure POS system is not just about technology; it’s about creating a culture of accountability and data protection within your retail business.

Tower Systems offers good security managing in its POS software thanks to allowing you to manage in-store staff security access to the software. You are in control.

Taking Home the Gold: Trophy Shop POS Software for Aussie Businesses


For local Aussie trophy shops, keeping on top of stock, engraving requests, and all the different orders than come in can feel like a marathon, not a sprint. That’s where good trophy shop POS (point-of-sale) software comes in, streamlining your business and letting you focus on what you do best: creating champions.

Tower Systems makes POS software that suits the needs of trophy shops.

Here’s how our Aussie made POS software can serve trophy shops:

  • Team pricing. Easily manage pricing for a team to drive business and financially support the team.
  • Offer pre-sets. Package trophies by team type for easy ordering: footy team package, basketball team package etc.
  • Stock Management: Juggling bases, figurines, and mountains of plaques can be a nightmare. POS software tracks your stock levels, so you know exactly what you have and can order supplies before you run dry. No more scrambling to find that last golden cricket ball!
  • Making up an order. Often, an order is made up on several components and time. Our POS software can manage each that makes up a product you sell.
  • Customisation: Engraving and personalisation are bread and butter for trophy shops. POS software lets you manage these requests efficiently. Input engraving details directly into the system, track progress, and ensure every inscription is spot-on.
  • Order Management: From presentations to corporate awards nights, trophy shops deal with all sorts of orders. POS software keeps track of everything, from the initial quote to the final pick-up. No more misplaced orders or frustrated customers. Plus, you can identify for follow-up up on annual or seasonal customers.
  • Customer notification. The Tower Systems POS software can be used to advise customers by text message or email when and order is ready.
  • Reporting Scores Big: This software provides valuable sales reports. You can track sales by category, to understand more about business performance. This data can help you optimise your stock and make data-driven decisions for future purchases.
  • Selling online. Connect with Shopify, Big Commerce, Woo Commerce or magento for a POS software connected e-commerce solution for your trophy shop.

Serving many retailers in this space of making items for customers, it was a natural step for Tower Systems to put its hand up in service of trophy shops. Our software has a facility called manufactured goods where several components can be used to make an item. Also, we found that our repairs management tools work well in serving of managing the work involved in customising a trophy.

Trophy shop POS software might seem like an extra expense, but it’s an investment in the future of your business. By streamlining operations, improving customer service, and giving you valuable data, POS software can help you take your trophy shop from podium finish to gold medal performance.

Tower Systems is a local POS software company serving local retailers. Our support is local too, offering human based conversations with retailers.

The best way to find out if our POS software for trophy shops is suitable for your business needs would be for you to contact us, outline your needs and then have a one-on-one demonstration to see if our software does what you need. We will always tell you if our software does not do something you tell us you need.

It all stars here. Call 1300 662 957 or email

Our April Fools Day blog post from 2012 has become a reality


On April 1, 2012 we wrote:


April 1, 2012

Trials of ShopBot, our shop floor robot, indicate that we will meet the commercial target release of June this year. Retail staff are set to be a thing of the past with the Point of Sale software integrated ShopBot.  Besides selling product and taking payment from the shop floor, ShopBot will automatically order from suppliers and network with other ShopBots to track and apprehend would-be shoplifters. Retailers will be able to deploy ShopBot for the cost of 10% of an employee’s wage for a year.

It was an April Fool’s Day joke.

Now, April 1, 2024, we have some retailers with shop floor robots selling stock, tidying, cleaning and re-stocking inventory. In 12 years, the use of tech in retail has changed so much.

Here at Tower Systems, our focus is on delivering tech that enables local retailers to shine how they wish to. In our experience, local retailers prefer to offer personal service that leverages their local knowledge and experience, leaving the automated approach to retail to big businesses that tend to be less personal.

You can easily and accurately manage spare part sales with this software


Retailers using the POS software from Tower Systems can easily track, sell and manage spare parts with the POS software from Tower Systems.

From tracking new goods from suppliers to recording sales to handling product returns, good POS software is key for spare parts retail businesses.

One headache for spare part businesses is keeping track of stock. POS software like that from Tower Systems eliminates this burden by offering a centralised inventory management system. Here’s how it simplifies things:

  • Real-time Updates: Every sale automatically deducts the sold part from your inventory, providing a constantly updated picture of what’s in stock. No more scrambling through spreadsheets or relying on memory – you’ll always know exactly how many of each part you have on hand.

  • Low Stock Alerts: Never get caught off guard by a sudden surge in demand. POS software can set customised alerts for parts reaching minimum stock levels. This allows you to pre-order and avoid those frustrating stockouts that leave customers waiting.

  • Location Tracking: Managing parts across multiple locations can be a nightmare. POS software with multi-location capabilities lets you track inventory at each store or warehouse, making transfers and restocking a breeze.

For businesses that deal in spare parts, keeping your inventory organised and sales running smoothly can feel like an endless juggling act. Countless parts, specific requirements, and fluctuating stock levels can quickly turn a simple sale into a time-consuming ordeal. It can be especially complex with products that are challenging to barcode. The Tower Systems POS software has a solution for this.

With POS software like what we offer, processing transactions becomes a smooth, easy and accurate. Here’s what you can expect:

  • Faster Sales: Forget manually searching for part information and entering data. POS software allows for quick part lookups with detailed descriptions, specifications, and pricing. Scanning barcodes further expedites the checkout process.

  • Reduced Errors: Manual data entry is a recipe for errors, leading to incorrect orders and frustrated customers. POS software eliminates this risk by automating calculations and ensuring accurate transactions every time.

  • Improved Customer Service: By freeing up your staff from tedious tasks, they can focus on delivering excellent customer service. POS software can even pull up customer purchase history, allowing for personalised recommendations and upselling opportunities.

The link to an international barcode database enables easy and consistent data management too.

Implementing POS software for spare part sales may seem like an initial investment, but the long-term benefits far outweigh the initial cost. Increased efficiency, reduced errors, and improved customer service all contribute to a thriving business.

Tower Systems is here to help you manage the sale of spare parts in your business.

POS software for barber / hair salon tracks sales easily


We are grateful to supply our POS software for barbers to another business in this specialty retail space.

We love that there is no fee from you based on what we sell, the owner told us. That’s why we are switching POS software because what we have at the moment we have to pay a fee to them for every sale.

Tower Systems POS simplifies sales tracking for barbers and hair salons. With our user-friendly software, you can:

  • Ring up sales quickly and easily. Our intuitive interface allows you to add services and products with a few clicks, keeping queues moving and clients happy. You have complete control over what products are on the main page – helping you to saver time.
  • Track sales by service and stylist. Gain valuable insights into which services are most popular and which stylists are generating the most revenue. This data can help you make informed decisions about pricing, staffing, and promotions. The flexibility in the Tower setup for barbers helps people save time.
  • Generate detailed sales reports. With the Tower POS software you can expect a clear picture of daily, weekly, monthly, and yearly sales performance. Use these reports to identify trends, set goals, and track your progress.

By automating time-consuming tasks like sales tracking and inventory management, Tower Systems POS frees you up to focus on what matters most – providing exceptional service to your clients. You’ll have more time to build relationships, perfect your craft, and grow your business.

Inventory in barber shops and hair salons is too often neglected. The Tower Systems POS software can help.

  • Real-time stock tracking: Gain instant visibility into product inventory levels. Track usage by stylist or service to identify trends and optimize ordering.
  • Low-stock alerts: Never run out of popular products again. Set up automated alerts that notify you when inventory dips below a certain level. This ensures you can maintain a well-stocked salon and avoid disappointing clients.
  • Purchase order management: Simplify the ordering process with tools that make it easy. Send orders directly to suppliers. This saves time and reduces the risk of errors.

The Tower Systems POS software also has the benefit of NOT having a charge as a percentage of each transaction value. This is another Eason local barbers call to explore our POS software.

Comparing Square POS to Tower Systems POS software


There is no point in comparing Square POS software to the Tower Systems POS software as they are two very different products created for very different purposes.

Tower Systems offers feature-rich POS software for local independent specialty retail businesses that want a software partner to help way beyond tracking sales and inventory, transacting EFTPOS payments and connecting to an online store.

Square does these things. It was created as a platform for easily capturing sales data from anywhere. It does that well.

Tower Systems is an Australian software company making POS software for local specialty retail businesses in Australia, New Zealand and nearby. As a local company we pay taxes locally, hire locally and engage with the local community.

Square is a massive overseas corporation. We don’t know their tax arrangements. We also done;t know where their software is made and supported from.

At Tower Systems every customer matters, every customer has direct access to us.

At Square, they charge as a percentage of each sales transaction. At Tower Systems you pay a low monthly rental fee.

Square serves more than 2 million businesses. Tower Systems serves 3,500+. Every customer is vitally important to us.

Let’s compare the software. We can really only speak to Tower. Here’s some of what we offer in our specialty retail software:

  • Sell by length or weight.
  • Track products by variants: colour, size and style.
  • Manage repairs: internal and external.
  • Sell secondhand goods.
  • Do product valuations.
  • Support club pricing for local group members, like school families.
  • Age check for appropriate products.
  • Handle special orders for customers.
  • Manage LayBy or link easily with buy now pay later.
  • Sell from in the shop, from a truck, from a local market, anywhere.
  • Connect with Shopify, Magento, Big Commerce, WooCommerce.
  • Integrate with ANZ, Commbank, Westpac, NAB, Tyro and plenty of other local payment options.
  • Link electronically with suppliers.
  • Integrate your roster: Tanda, deputy and Planday.
  • Manage product delivery locally.
  • Integrate with Allotrac for enhanced delivery management.
  • Integrate with book database for bookshops.
  • Manage product returns to suppliers.
  • Handle the sale and billing of subscriptions.
  • Link to TheLott for selling lottery tickets.
  • ChatGPT integration for smart product descriptions.
  • International barcode lookup for easily finding product details.
  • Target customers based on past purchases.

The Tower Systems POS software does so much more than what is on this list. It is comprehensive POS software that is regularly enhanced in a process that is transparent and engaging with customers. Local small business retailers get to have a say in software enhancements.

So, how does the Tower Systems POS software compare with Square? Take a look for yourself. Have a demonstration of both products. Compare them side by side. Dao this while completing the type of transactions that matter to you for your business. Bring to the demonstration a list of what matters to you for you and your business.

The critical thing is that you choose software that serves your needs, software that is a solution for your business. If Square is that software, go for it. If Tower Systems offers that software, go for it. The key is for you to make an informed decision and that starts with you comparing Square software with products like POS software from Tower Systems.

Tower Systems is a good alternative to Lightspeed and here’s why


Tower Systems develops software locally for local retailers in Australia and New Zealand. Our customer service is local too.

Our focus is solely on local small business retailers.

We have no requirement as to the payments platform you use. We don’t charge a percentage of each transaction.

We’re not chasing big businesses. We’re not chasing massive franchise networks.

Every customer matters.

No business is too small.

We believe in human-to-human contact. You can easy call us, or email. Humans respond.

Every one of our POS software customers gets to vote of software enhancement suggestions. Our consideration process is transparent and accessible to those who care about this.

Are you a Lightspeed user frustrated with their recent push towards their own payment processing platform and the associated fees? You’re not alone. In our direct experience, many Lightspeed software customers are looking for alternatives that offer more freedom and flexibility.

Tower Systems could be the aternative to Lightspeed you’ve been looking for.

Here’s why Tower Systems stands as an alternative to Lightspeed:

  • Freedom of Choice with Payment Processing: Unlike Lightspeed, Tower Systems doesn’t restrict you on your payment processing solution. You can choose the EFTPOS platform that best suits your needs and budget, without incurring any penalty fees.
  • Focus on Retail Expertise: Tower Systems is a specialist solution for niche retailers, including jewellers, garden centers, toy shops, bike shops, game shops, fishing and outdoors shops, gift shops, produce businesses, firearms dealers, music shops, coin dealers, and pet shops. The Tower Systems POS software is designed with the specific needs of these businesses in mind, potentially offering a more tailored user experience compared to Lightspeed’s broader approach.
  • Competitive Pricing: While a direct cost comparison requires investigating both vendors based on your specific needs, Tower Systems positions itself as a budget-friendly option compared to Lightspeed, especially if you factor in the potential savings from choosing your own payment processor.

Ultimately, the best POS system for your business depends on your specific needs and priorities. Tower Systems offers a strong alternative to Lightspeed, particularly for those seeking more freedom in payment processing and a potentially more specialised feature set for certain retail sectors.

Do your research, compare the functionality of different software products. Learn about the total cost of ownership. Understand any costs associated with transactions in your business.

If you are Lightspeed customer, what Tower Systems offers may be of use to your business. Our promise is that we will not pressure you to choose us, ever.

Retailers should choose the payments platform that serves their business


Payments is a hot topic for retailers, especially local small business retailers. There is a big difference between payments platforms in terms of cost and operational benefits.

Plenty of noise has been made about unified payments, payments integrated with the POS software. Some of the talk has referred to this as groundbreaking.

The reality is that integrated payments was groundbreaking when launched sixteen years ago. It cut keystrokes, cut mistakes, reduced fraud and saved time at the sales counter. Since its launch in Australia in 2008 it has continued to improve.

Tower, software companies like Tower Systems offer unified (integrated) payments wth all the major banks and plenty of others.

We provide retailers with choice.

Being able to choose the payments platform that suits your specific business can result in a payments cost that is a third or more lower than the typical cost.

We have retailers today paying .7% for payments. This is nice and low, and it is via our Tower Systems POS software payments platform.

We don’t lock our customers in. We believe they should be able to choose the payments platform that best suits their needs. We believe that as a POS software company we should make our money from our POS software and not as a percentage of each transaction processed by our customers.

In our opinion, software companies that make money off of each transaction processed by a retailer is wrong, unfair. The retailer has worked hard to win the business. Charging a percentage for the POS software company is like a tax, a revenue grab for a tech business that did not win the shopper in the retail business.

Tower Systems offers:

  • Integrated EFTPOS payments.
  • Support for all major banks and financial institutions.
  • Integrated payments for buy now pay later.
  • Time saved.
  • less mistakes at the counter.
  • Easy record keeping.
  • Streamlined workflow.

We have been doing this since integrated payments began. We offered choice then and continue to offer choice today. Our sole focus is to provide access to software retailers love.

Tower Systems is grateful to serve more than 3,500 local small business retailers in Australia, New Zealand, the Cook Islands, Fiji and Papua New Guinea.

POS software for coin dealers helps in-store and online sales


Tower Systems makes POS software for a range of specialty retail channels, including coin dealers. We have found our POS software has facilities that serve the needs of coin dealers such as serial number tracking, appropriate security levels, age-checking, online store integration, extended product descriptions and free access to international barcode lookup.

The coin dealer POS software also enables dealers to use extended product descriptions, which can be helpful for recording comprehensive details for products.

Being able to track sales by mint is an advantage when comparing the performance of different mints.

A big benefit of the Tower Systems POS software for coin dealers is the handling of secondhand goods – tracking secondhand goods from the moment they arrive in-store. We can also track coins that a coin dealer may hold on consignment for others.

Selling at local markets is easy too thanks to the ability to sell from anywhere thanks to our Roam facility that enables this.

We have also built an online mint coin shop that is connected to / integrated with our POS software for a retail shop we own and run ourselves.

This coin dealer POS software can be demonstrated to anyone interested, to help them assess whether it suits their needs. There is no obligation for this one-on-one demonstration. There is no pressure, we know our Tower Systems POS software for coin dealers is not for everyone. It’s 100% up to you.

Coin dealers are unique and special businesses. Here are some of the ways our POS software for coin dealers helps leverage that uniqueness:

  1. Rare visit loyalty.  The customer visit cycle in coin dealers is infrequent. Our loyalty tools nurture shoppers to provide more value each visit.
  2. Pre-orders. Easily manage selling products before you have them in-stock. You might be asked to source a piece. These tools help you lock that in.
  3. Valuations. provide a professionally presented valuation certificate if you offer this for customers.
  4. Second-hand goods. Track details into a digital register for easy data management and record keeping.
  5. Leverage buyer and seller interests. Through easy to leverage database management you can connect people through their special interests.
  6. Buy Now Pay Later and LayBy. Through our software you can have both.
  7. Repairs management. For those dealers who do repairs or cleaning, track labour and parts for each repair, from the moment of the request. Advise the customer when the repair is complete.
  8. Group marketing and support. Leverage groups and clubs with offers and pricing. It’s easy to serve multiple special interests.
  9. Product care. Product care knowledge can be differentiating. Sharing this in a systematic and consistent way can separate your business.
  10. Serial number tracking. If products have serial numbers, track them.
  11. Anniversary marketing. Collectors love their coins. Remembering purchase anniversaries can help maintain a connection with collectors.

Our Australian made and supported coin dealer shop POS software does much more than this. Be sure to see it for yourself, live and obligation free, to see if it could serve you and your business.

Managing subscriptions using your POS software


Managing subscriptions, or recurring billing, our Tower Systems POS software can handle it for you. Subscriptions can be handled daily, weekly, monthly or yearly – you choose by individual stock item customer.

A customer can have multiple subscriptions.

You can set different prices for a subscription of a product on a per customer basis. The pricing flexibility of this new POS software integrated subscription solution is awesome.

We think this subscriptions management software in the Tower Systems POS software will be an ideal solution for firearms dealers, computer dealers selling anti virus, Office 360 and similar subscriptions or any business doing any form of regular, locked-in, billing of customers.

Subscription management software helps businesses track manage the sale of subscription-based products. While software as a service (SaaS) is the most popular subscription type that businesses handle, plenty of businesses provide digital and physical products as a subscription model. The new subscription sale facilities from Tower Systems helps retailers in this area.

One popular form of subscriptions is the sale of sample and boxes, sent monthly or quarterly to customers. The Tower software can handle this, making it easy for businesses to offer these and thereby to expand the reach of their business.

The subscriptions facilities in the Tower Systems POS software are available for no additional charge.

While the company has a decades-long history of managing regular orders for customers using its newsagency POS software, the new subscriptions management tools go further for unique products, they have grown out of growth in the Tower Systems user community into new specialty retail areas.

Managing subscriptions and any form of recurring billing can be a challenge in retail businesses as they seek to streamline operations and manage associated labour costs. These new subscriptions management facilities in the POS software from Tower Systems have been tested with retailers in this space and gives resounding support.

Managing subscriptions using POS software without incurring additional costs for additional software facilities sis a big win for local small business retailers. Tower Systems is grateful to be of service to these retailers.

The new subscriptions management facilities were released as part of a regular software update and done so after considerable in-house testing along with comprehensive beta testing.

How much does a POS system cost?


This is a good question, one that needs to be asked and answered.

The cost of a good POS system should be easy to understand, straightforward. The think is, too often it is not straightforward to see what a good POS system costs. Some POS companies have hidden costs, extra costs and transactional costs based on sales you put through the system.

Today, in February 2024, a POS system would typically cost no more $250 a month. This should include access to the software, customer support, access to online training videos and access to a searchable knowledge base, which is like a manual.

So in answer to the question of what does a POS system cost, the answer is no more than $250.00 a month. There should be no charge or fee related to the transactions done by the business using the POS system. The software company should make money from the software rental itself, leaving the retail business to make its money from its retail sales.

When considering the cost of a POS system you have to look at any and all costs a software company may levy on you, directly or indirectly. Here are some things to consider:

Does a POS software company require you to use a specific EFTPOS payments platform? If so, what are they making from it? And, what are the financial consequences for you if you do not use the platform?

Does your POS software company need the use of external apps and resources to do what you want and if so are there costs associated with these?

What is the pricing history for POS software you are considering? Has it gone us and if so when and by how much?

Is the price for the POS system quoted inclusive of GST? Not everyone quotes including GST.

Can you choose your own hardware? Good POS software companies encourage this.

Does your POS software company require you to sign a long-term contract? They should not. You should be able to rent the software for as long, or shot, as you like. You should be able to end the rental at any time. One company requires you to sign an agreement for at least two years but it is not usually evident that they are doing this.

How much does a POS system cost? Our advice is to ask questions, do your homework and only go with a company that has the right software for you at a price you are prepared to pay.

1% EFTPOS fee helps local small business retailers save money


When it comes to EFTPOS provider choice, this is a decision each retailer should make for themselves.

Good POS software seamlessly connects with a range of EFTPOS solutions, making the choice easy for the retailer. Good POS software lets you choose the EFTPOS payments processor that suits your business.

Tower Systems does not require retailers using its POS software to deal with any specific bank or any specific EFTPOS payments processor. Tower Systems customers can choose the bank for EFTPOS that best serves their needs. There is no charge whatsoever levied against customers related to business transactions.

Transacting EFTPOS payments through CBA, NAB, Westpac, ANZ, Suncorp, Tyro and others is easy with the integrated EFTPOS solution available to retailers using the Tower Systems POS software.

  • Fewer keystrokes = faster and fewer mistakes.
  • Integrated EFTPOS means easier accounting and easier transaction reconciliation.
  • Integrated EFTPOS through Tower Systems means the retailer chooses what is right for their business.

When choosing POS software for your business it is vital that you ask the question about integrated EFTPOS and discover whether you have choice and whether there are any fees associated with EFTPOS transactions, fees that flow to the POS software company. This matters because it is best that your POS software company makes money from POS software and not from the transactions that you put through your business -0 your growth, your success, is yours to enjoy and celebrate.

Now when it comes to choosing EFTPOS payments processing for your business it’s important to consider your specific needs and budget. Factors like business size, transaction volume, and POS software compatibility should be taken into account. Tower Systems offers excellent compatibility with its POS software when it comes the EFTPOS payments processing for your business.

Tower Systems offers local retailers access to wonderful benefits:

  • Fast checkout: Eliminates manual data entry, as the transaction amount automatically transfers from POS to EFTPOS terminal, leading to faster transactions and shorter queues.
  • Reduced errors: No manual keying, cutting human error and ensuring accurate transactions.
  • Improved staff productivity: Staff can focus on customer service instead of manually entering payment details.
  • Seamless payment experience: Customers can tap, swipe, or insert their card directly at the EFTPOS terminal without switching screens, creating a smooth and intuitive experience.
  • Reduced contact: Cost the need for customers and staff to handle physical terminals, enhancing hygiene and potentially aiding social distancing efforts.
  • Enhanced security: Data transfers directly between POS and EFTPOS, reducing the risk of data breaches and unauthorised access.

Tower Systems is grateful to offer retailers choice when it comes to EFTPOS payments processing from within POS software and to do this without penalty cost.

The POS Software Blog




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