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We’re proud to serve retailers in Papua New Guinea with our cutting-edge Point of Sale (POS) software. As an Australian company, we here at Tower Systems understand the unique needs of businesses in Papua New Guinea and have tailored our software to meet their specific requirements.

Our POS solution is designed to cater to a wide range of industries, including jewellers, garden centres, bike shops,bookshops, pet shops, toy shops, fabric shops, and more. With our user-friendly interface and comprehensive features,businesses can streamline their operations, enhance customer service, and drive sales growth.

One of the key advantages of choosing our POS software is our dedicated support team. With time zones that align closely with Papua New Guinea, we are able to provide timely assistance and resolve any issues promptly. Our team has extensive experience working with local businesses, ensuring that we understand the nuances of the Papua New Guinea market and can offer tailored advice.

Call us and a human answers.

To ensure that our clients get the most out of our software, we provide comprehensive training. Our one-on-one live training sessions are customized to meet the specific needs of each business, ensuring that retailers are equipped with the knowledge and skills to use the POS software effectively. In addition to live training, we offer a vast library of video tutorials and text-based articles in our knowledge base, providing 24/7 access to support resources.

Our POS software users in Papua New Guinea have access to a wide range of features, including [list of key features].This comprehensive suite of tools enables businesses to manage their operations efficiently, from inventory control and sales tracking to customer relationship management and reporting.

We are committed to providing exceptional customer service and ensuring that our clients’ needs are met. To facilitate the sales process, we offer personalized demonstrations of our POS software. These demonstrations are recorded and can be shared within the retail business, allowing all stakeholders to evaluate the software’s suitability before making a decision.

By choosing our Tower Systems POS software, Papua New Guinea retailers can benefit from a reliable, efficient, and user-friendly solution that is designed to help them succeed in today’s competitive market.

Analysing data from numerous retailers across various settings, we’ve identified several trends that may be beneficial to others as we navigate the final four months of 2024 and beyond. Tower Systems is pleased to share these local small business retail insights.

Product Trends

• Relaxing Products: The jigsaw surge from during the pandemic has resurfaced. Sales are up and smart retailers are doing well. Likewise, there is growth in other brain related products and activities such as: adult colouring, art and craft, journaling, cross-stitch, knitting, games, and art. Smart retailers are not only selling these items but also providing opportunities for customers to connect with others engaged in these activities.
• Nesting: This category has experienced a valuable uptick this year. Nesting products include candles, diffusers, essential oils, rugs, cushions, homewares, pets, cooking items, and related products.
• Tactile Products: We’ve observed a surge in cuddly products, such as plush toys, pets, rugs, blankets, pillows, and similar items. Fitting under the sensory category this year, these products placed for impulse engagement are proving to be a value hit for retailers, extending the value of the basket.
• Easy Shopping: Retailers are gaining sales by simplifying the shopping experience through packaging frequently purchased items together and placing them prominently at the front of the store and at the counter.
• Postable Gifts: People appreciate the convenience of easily sending gifts to loved ones they can’t see in person.

Operational

• Working from Home: This is still a thing, especially in regional settings.  Leaning into the opportunity is smart for retailers, across almost any retail business.
• Online: This is critical for every retailers as more sales are transacted online. Having an easy to access, beautiful, m. enjoyable and well, stocked website is a key part of the plan.
• Contactless Retail: Having the EFTPOS machine facing the customer and positioned for easy tapping, along with implementing arrangements for the lowest possible EFTPOS fees, is essential.

Seasonal

• Early Christmas Shopping: Christmas sales for 2024 started as early as June this year. We have seen some businesses already do very well in this space.

Local small business retail has changed. Smart retailers leaning into change are the ones doing best. Our POS software can help retailers spot trends for their commercial benefit.

it has also created opportunities. The Victorian situation serves as a reminder that disruption is not temporary. History suggests that the winners will be those businesses that adapted early and were able to refine their offerings and processes as the market evolved.

Pop-up shops are an established and thriving segment of retail in Australia, and globally. They offer businesses a unique opportunity to engage with customers in a temporary, often limited-time, setting. Aussie POS software company Tower Systems offers a comprehensive and user-friendly pos-up shop POS software solution tailored to the needs of pop-up shops.

In developing its pop-up POS software solution, the team at Tower Systems considered:

• Flexibility and Scalability: Pop-up shops are often characterised by their temporary nature and varying product offerings. Tower Systems’ POS software is designed to accommodate these dynamic requirements. Its flexible features allow you to easily add or remove products, adjust pricing, and manage inventory levels as needed.
• Inventory Management: Accurate inventory tracking is crucial for pop-up shops to avoid stockouts or overstocking. Tower Systems provides robust inventory management tools, including barcode scanning,stocktaking, and real-time inventory updates. This ensures that you always have a clear picture of your product availability and can make informed decisions about replenishment.
• Customer Relationship Management (CRM): Building a loyal customer base is essential for the success of any business, including pop-up shops. Tower Systems helps retailers capture vital data for valuable decision making.
• Payment Processing: Efficient payment processing is vital for a smooth customer experience. Tower Systems supports a wide range of payment methods, including cash, card, and digital wallets. This flexibility ensures that you can accommodate the preferences of your customers and streamline the checkout process.
• Reporting and Analytics: To make data-driven decisions and optimise pop-up performance, having access to comprehensive reporting and analytics is essential. Tower Systems offers insights and tools.
• Cloud-Based: Our pop-up shop POS software solution is cloud-based, you can access it from anywhere with an internet connection. This provides flexibility and convenience for pop-up shops that may operate in multiple locations or have remote staff.
• Australian-Based Support: Tower Systems offers local support and expertise, ensuring that you have access to assistance when you need it.

Choosing the right POS software is essential for the success with pop-up retail. Tower Systems welcomes talking with sales prospects, to discover needs and explore if we may be the right solution. It starts here: sales@towersystems.com.au or 1300 662 957.

Is Cash Out Day a misdirected focus? Maybe, we think.

Cash Out Day, a campaign designed to highlight the use of cash in retail and other transactions, often falls short of its intended goal. By focusing solely on a single day and targeting banks, it presents a simplistic view of the decline in cash usage.

While the campaign aims to engage people with cash, it’s essentially a one-day media stunt. The emphasis on withdrawing cash from ATMs suggests that banks are somehow responsible for the shift towards electronic payments. This oversimplification overlooks the broader societal and technological factors driving this change.

Perhaps more effective campaigns could focus on highlighting the unique benefits of cash. For example, many retailers are currently offering the NAIDOC 50 cent piece as change. This sought-after coin appeals to collectors and underscores the tangible nature of physical currency.

The process of collecting and holding coins is a tactile experience that sets cash apart from digital transactions. By circulating the NAIDOC coin through cash registers, retailers are participating in a more subtle yet meaningful campaign.

While this approach might not garner the same media attention as Cash Out Day, it offers a more nuanced and sustainable way to promote cash usage. It emphasizes the value and collectability of physical currency, without placing blame on banks or resorting to short-term media stunts.

By focusing on a single day and placing blame on banks, it fails to address the underlying reasons for the decline in cash usage.

More effective campaigns could highlight the unique benefits of cash, such as its tangible nature and collectability. The NAIDOC 50 cent piece, for example, offers a tangible incentive for people to use cash and appreciate its value.

By promoting cash in a more nuanced and sustainable way, we can encourage its continued use without resorting to short-term media stunts or placing blame on specific institutions.

Tower Systems is grateful to be working with many retailers offering the NAIDOC 50c coin as change through their cash registers, helping Australians across the country access this sought after coin and thereby to engage with the joy of holding physical currency in their hands. Our POS software reaches many, in varied ways.

Tower Systems does not have any hidden fees associated with use of its POS software.

With Tower Systems:

• There is no fee per transactions.
• There is no requirement to use a specific payments gateway.
• There is no additional fee to use loyalty, access smart reports or to handle customer accounts.
• There is no additional fee associated with the value of sales, the number of stock items or the number of customers.
• There is no extra fee to access the Xero link, Shopify link or other third party links.
• There is no extra fee to access the customer service help desk.

Anyone considering POS software needs to thoroughly research costs associated with any POS software they are considering.

In our experience, too many POS software companies do have hidden fees and additional costs associated with their POS software.

Transaction Fees

• Payment Processing: Some POS systems charge a percentage of each transaction, often combined with a fixed fee.  One company charges the retailer an additional fee if they use a payments gateway other than their own.
• Card Types: Some systems may charge higher fees for certain card types.

Monthly Subscription Fees

• Software Access: Many POS systems require a monthly subscription fee to access the software and its features.   
• Additional Modules: If you need specialised features like inventory management, employee scheduling, or customer loyalty programs, you may face additional subscription costs. Do your homework.

Integration Costs

• Third-Party Apps: If you want to integrate your POS system with other software, such as accounting or e-commerce platforms, you may incur integration fees.

Support and Training

• Technical Support: Many providers offer technical support, but it may come at an additional cost, especially for premium services.
• Training: Training your staff on how to use the POS system effectively can also be expensive.

Data Migration and Setup Fees

• Moving Data: If you’re switching from another POS system, you may need to pay for data migration services.
• Setup Costs: Setting up the POS system, including hardware installation and configuration, can involve one-time fees. Be sure to get the details up front.

To avoid surprises, it’s crucial to:

• Read the Fine Print: Carefully review the terms and conditions of the POS software agreement.
• Ask Questions: Don’t hesitate to inquire about any potential hidden fees or recurring costs.

Tower Systems does not have any hidden fees associated with use of its POS software.

Tower Systems is a leading provider of POS software for small business retailers in Australia. We’re proud of that and grateful to our 3,750+ local retail;l business customers.

We are proud to offer a seamless integration with Tyro EFTPOS, providing our customers with an easy-to-use, safe, secure, and business-beneficial solution for taking card payments in-store.

Tower Systems was an early adopter of POS software integration with Tyro. We are grateful to count many hundreds of small business retailer customers using this specific solution today.

The Tower POS software Tyro integration means less keystrokes at the sales counter. This saves time and reduces mistakes. Best of all, it reduces the opportunity for employee theft. This is a single touch POS / EFTPOS solution for retailers, and it has been around for many years, helping retail businesses of all sizes, including garden centres, jewellers, bike shops, newsagents, pet shops, toy shops, music shops, produce businesses, outdoors businesses, bookshops, and more.

Benefits of the seamless and smart Tower Systems Tyro Integration

• Easy to use: The Tower POS software Tyro integration is simple to set up and use. There is no need for additional training or support.
• Safe and secure: Tyro is a PCI DSS Level 1 compliant payment processor. This means that your customer’s card data is always safe and secure.
• Business beneficial: The Tower POS software Tyro integration can help you save time and money. It can also help you reduce the risk of employee theft.
• Reliable: Tyro has a proven track record of reliability. You can count on Tyro to provide you with a high-quality EFTPOS service.

Get Started Here:

If you are a small business retailer in Australia, we encourage you to learn more about the Tower Systems Tyro integration. You can visit our website or contact us directly on 1300 662 957 or sales@towersystems.com.au to request a demo.

Okay, we’re going to toot our own horn: we think that our Tower Systems Tyro integration is the best POS / EFTPOS solution for small business specialty retailers in Australia. We are confident that you will be happy with our product and service. If we think we are not right for you, we will say so.

Let’s recap:

• Tower Systems is a proud partner of Tyro.
• The Tower POS software Tyro integration is available to all small business retailers in Australia.
• Tyro is a PCI DSS Level 1 compliant payment processor.
• The Tower POS software Tyro integration can help you save time and money.
• The Tower POS software Tyro integration can help you reduce the risk of employee theft.

We are a local Aussie POS software company serving local Aussie retail businesses. Our focus is on small businesses. Each one of our customers has a voice. Our direction as a software company is not controlled by a big loud and demanding customer. Small businesses rock!!!

Thank you for reading!