Tower Blog

A blog about smart POS software for independent small businesses.

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Aussie developed and supported POS software for jewellers

Our comprehensive jeweller POS software offers many benefits embedded in the software without needing to rent third-party tools. These are benefits jewellers have told us are important to them. Using our jeweller POS software, jewellers can expect to benefit from using and offering:

  1. Colour, size and style: Easily track sales at a granular level.
  2. Club pricing: Helps you attract community group members.
  3. Repairs: Easily track & manage repairs & communicate with customers.
  4. BOGO: Increase sales with buy this and get that bundling.
  5. Warranty: Track details and leverage this for customer service.
  6. Bring them back: Target market for birthdays, anniversaries and more.
  7. Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  8. Sell anytime: With our Shopify / Magento / Woo integrations.
  9. Special orders: Easily manage special customer orders.
  10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  11. Seasonal reordering: Easily reorder inventory based on seasonal sales.

You can rent our jeweller POS software for for a local monthly cost giving you:

  1. Australian developed and supported jeweller business POS software.
  2. Unlimited computer licences for your retail location.
  3. Software updates as we release them.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting. We use Xero ourselves in our own shops.
  6. Our OzBiz link. This helps you link to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link. This offers easy EFTPOS processing for the major banks.
  9. Easy buy now pay later options with Zip Pay and Humm.
  10. Support – help desk access.
  11. Training – unlimited one-on-one training over the phone.
  12. User documentation. Access to our searchable knowledge base.

Last week, following a comprehensive alpha and b eta release program, we released R3, fresh new POS software for Jewellers. This is a major technical refresh including a complete visual refresh.

Jewellers joining our jeweller POS software user community receive comprehensive training and support, to help them make the switch and to benefit commercially from the software and through this to uphold the specialty nature of their local retail businesses.

Tower Systems is proud to offer local jewellers jeweller POS software through which they can reinforce their shop local credentials.

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Changing the R3 POS software main screen – free training for small business retailers

This new video from our team is an example of the training we offer retailers using our Point of Sale software. It is part of a pack of new training resources delivered as part of the recent R3 release. R3 is new generation POS software for specialty retailers. It is visually fresh, technically fresh and loaded with specialty retail facilities through which businesses can differentiate.

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Discount vouchers: differentiating loyalty in POS software from Tower Systems

We are grateful for the success our discount voucher facilities in our POS software have delivered to small business retailers since February 2013.  Last week, we got together with a small group to explore the discount vouchers and to understand the opportunity operationally in small business retail.  Our goal was to record content for others. Here is a video of some of that meeting.

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Australian made Point of Sale POS software for specialty retailers

Tower Systems develops Point of Sale software for specialty, niche, retailers. This locally made and locally supported Point of Sale software dives deep into the specialty needs of these small business retailers.

Our POS software is integrated with Shopify, Magento and Woo commerce and easy online selling. We also develop POS software connected websites.

Plus, we integrate directly with Xero and have done for years.

We’re an odd POS software company in that since 1996 we have owned and run shops – 3 gift and homewares shops. 2 in Westfield centres and 1 on the high street. We walk in the shoes of our customers.

Our specialty Point of Sale software offers many specialty retail benefits, including:

  1. Colour, size and style: Easily track sales at a granular level.
  2. Club pricing: Helps you attract community group members.
  3. Repairs: Easily track & manage repairs & communicate with customers.
  4. Sell by weight. Sell by fractions.
  5. Smart loyalty. While you can use points, we also have something better.
  6. BOGO: Increase sales with buy this and get that bundling.
  7. Warranty: Track details and leverage this for customer service.
  8. Bring them back: Target market for birthdays, anniversaries and more.
  9. Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  10. Sell anytime: With our Shopify / Magento / Woo integrations.
  11. Special orders: Easily manage special customer orders.
  12. Jeweller specific product labels.
  13. Outdoor, weatherproof, product labels.
  14. The ability to design your own product labels.
  15. The ability to design your own receipts.
  16. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  17. Seasonal reordering: Easily reorder inventory based on seasonal sales.

Tower Systems develops Point of Sale software for:

  • Jewellers
  • Garden Centres
  • Pet shops
  • Produce businesses
  • Gift shops
  • Bike shops
  • Toy shops
  • Homewares shops
  • Repairs businesses
  • Fishing & outdoors businesses
  • Farm supply businesses
  • News / Card / magazine shops

And, outside of these niche businesses, the Tower software serves because of its specialisation. For example, pool maintenance businesses, butchers, health food stores and more benefit from the Tower POS solutions.

We are grateful to business owners and staff in your channel who guide our software development. Their advice helps us make more useful software.

Tower Systems serves 3,500+ small business retailers in Australia and New Zealand in selected niche retail channels. Each Point of Sale software update released takes us deeper into the opportunities in these specialty retail marketplaces.

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Aussie web development services for local Aussie retail businesses

Tower Systems is proud to offer made in Australian websites for small business retailers. Our web development is focussed on the commercial goals of the indie retail businesses we serve.

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Free stocktake POS software training from Tower Systems

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Nutrition store POS software for health and nutrition businesses

Australian POS software company Tower Systems is grateful to serve local Aussie nutrition and health businesses with nutrition shop POS software.

This POS software has been developed for the POS software needs of nutrition and health food stores. It is built on the already widely used niche retail POS software from Tower Systems.

Businesses using this nutrition shop POS software can leverage plenty of benefits including:

  1. Rewarding regular shoppers with loyalty solutions.
  2. Inviting customers back based on past purchases thanks to the ability to extract this customer data leveraging terrific marketing tools.
  3. Serving product use information on receipts.
  4. Providing local health and fitness information suitable in local areas based on your knowledge and information.
  5. Supporting the use of variants that can help you serve products based on colour, size and style.
  6. Scale integration for selling products by weight.
  7. Selling by fractions where people buy a fraction of something compared to a whole number.
  8. Managing repairs including parts and labour.
  9. Selling when on the road – away from the shop.
  10. Selling online. Thanks to our Shopify, Magento and WooCommerce integrations, selling online is easy.

Our nutrition pos software is designed to help you better serve your customers at the sales counter, on receipts, on your business website and elsewhere to provide a better outcome for the business.

Thanks to help and guidance from  nutrition store retailers we have been able to ensure that the software serves marketplace needs in this niche retail space.

Nutrition and health store pos software is specialty itself in the same way that these business are specialty in their now operation. Look at the product level. You can include comprehensive product information, images and more. Plus, you can tag items to enable more flexible grouping of items to better work with the business. Tags are tremendously useful in-store and in terms of nutrition store management.

Nutrition shop POS software and health food store POS software are part of a suite of niche retail solutions from Tower Systems. Aussie developed and supported POS software serving Aussie retail businesses. We are grateful to the thousands of family retail businesses that have chosen to trust us and use our software in the service of their local communities.

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Instant asset write-off options for small business retailers

Harvey Norman is engaged in ad ad blitz right now pitching to businesses for instant asset write off business prior to June 30. They are spending big to entice businesses to spend big with them.

Click here to access the instant asset write off information on the Tax Office website. We think it is important that businesses act on up to date advice from the government authority overseeing the tax write off program.

This year, some shelter changes were made to the instant asset write off program:

From 12 March 2020 until 31 December 2020 the instant asset write-off:

  • threshold amount for each asset is $150,000 (up from $30,000)
  • eligibility has been expanded to cover businesses with an aggregated turnover of less than $500 million (up from $50 million).

Here at Tower Systems, our interest is small business retailers and, in particular, helping them with our POS software written for a range of niche specialty retailers. This is POS software made in Australia for their types of businesses.

Installing our POS software and related infrastructure is an eligible purchase for any business, it meets the criteria for the instant asset write-off program. Our POS software could be financially beneficial and operationally beneficial to a business this financial year. Our focus, through good use of the POS software, is to help small business retailers run more efficient and valuable businesses.

  • Computer hardware purchases.
  • Tablet, iPad and similar purchases.
  • Network infrastructure purchases.
  • Printer, scanner, scale and other purchases.
  • Software.
  • Software support.

All of these and other expenses can be investments that help any retail business and they could be useful when the and retail business is planning to tap into the instant asset write-off opportunity.

The Tax Office and accounting professionals are the ones best positioned to guide any purchase, to help any business ensure they purchase to maximise their spending and deduction opportunity.

Our job here at Tower Systems is to help small business retailers leverage our POS software for the best possible use in a business, for management certainty and through this to drive the best value possible for a business. Oh, and to help those in the business enjoy the business.

Any retail business keen to explore instant asset write-off opportunities can speak with us here at Tower Systems and we will help as much as we are able. We also appreciate specking with accountants, to ensure that any transactions meet they requirements they identify for their clients.

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Pool supplies and maintenance shop POS software

We are grateful to local Aussie pool supplies shops for their engagement with our pool supplies shop POS software. Using this local Aussie developed and supported POS software, pool supplies and pool maintenance businesses are able to manage their business in ways that benefit the business and its customers.

The benefits of using the pool supplies and pool maintenance business POS software include:

  1. Tracking and reminding pool owners of scheduled maintenance, especially date related maintenance. This works a treat for businesses on maintenance plans as well as those engaging intermittently.
  2. Care of and support for chemicals sold. You can easily include appropriate warning and care information on receipts.
  3. Tracking warranty information.
  4. Marketing to customers based on types of products used, types of pool situations. For example spa customers may have different needs to pool customers.
  5. Managing the repairs process including labour and parts.
  6. Taking the business on the road. Using our POS software App you can take POS software anywhere, including tracking payment anywhere.
  7. Selling to fractions. Sometimes you will sell fractional volumes of products for spool spa care and maintenance our pool shop POS software can do this easily.
  8. Selling online. You can feed data form your pool shop POS software through to a Shopify, Magento or WooCommerce website for online sales or online cataloguing – helping you find more customers for your business online.

These are other benefits offer local Aussie pool shops the ability to stream line their business for efficiency, accuracy and safety. This is software with many layers and options that can serve the business as it grows and even as it diversifies if that is in the future.

Pool shop POS software is niche just as the business channel itself is niche. This is  where Tower Systems is at home, in service of niche retail and service businesses serving local Aussie families. Our pool shop POS software is flexible and useful, tuned to the needs of these businesses.

Tower Systems is a vertical market POS (Point of Sale) software company serving small retail businesses in a range of niche retail channels. We are grateful to serve more than 3,500 small business retailers. We make and support what we sell.

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Aussie developed and supported POS software for fishing bait and tackle businesses

Australian fishing bait and tackle businesses are loved by people who love fishing for their knowledge and help of all who love fishing.  These quintessentially Australian businesses are usually family owned and run and serving niche local areas. They are a wonderful local community story.

The Tower Systems fishing bait and tackle business POS software is made for these businesses. It is local Aussie POS software for local Aussie fishing businesses.

This is POS software for fishing bait and tackle businesses, made for them, but,lt with facilities tuned to their needs and ever evolving as those needs evolve.

  1. Catalogues: Setup and manage date-based specials and offers.
  2. Repairs: Easily track & manage repairs & communicate with customers.
  3. BOGO: Increase sales with buy this and get that bundling.
  4. Customised product labels: Include store name and contact details.
  5. Sell by weight: Including fractions. Ideal for bait.
  6. Colour / size / style: Track what you sell at a helpful granular level.
  7. Genuinely informative receipts: Include information they’ll appreciate.
  8. Pre-orders: Pre-sell stock and be ahead of the game.
  9. Special orders: Easily manage special customer orders.
  10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  11. Seasonal reordering: Easily reorder inventory based on seasonal sales.
  12. Club pricing: Helps you attract community group members.

What sets the fishing bait and tackle POS software from Tower Systems apart is the connection to fishing shop owners and their staff. Our connection is personal in service of helping these businesses be successful and enjoyable.

Using our fishing bait and tackle POS software you can expect to better connect with your community be they locals or folks passing through in search of a good catch. Our software supports the business through these and other opportunities. It’s smart, easy to use and can be taken on the road with the business thanks too portable POS software facilities through our App and other platform solutions.

Fishing bait and tackle POS software is specialty POS software for specialty retail business. We make it ourselves here in Australia for Australian retailers. We are grateful for the opportunity, to be of service to this niche retail channel.

Tower Systems is a vertical market POS software company serving only small business retailers in selected market niches.

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Newsagents accessing Epay through Tower Systems POS software

Tower Systems has released updated newsagency POS software for newsagents with Epay integrated, delivering direct newsagency sales counter access to Epay products and services.

This integration is approved by Epay through their worldwide operation. It is the result of several months work following exacting integration standards set by Epay.

From within the POS, at any point in a transaction, newsagents can vend Epay voucher product including phone recharge and more. There is an initial set of Epay voucher products in the first release with Epay set to release more as they develop more supplier relationships.

Newsagents are grateful to Epay for their embrace of newsagency POS software to provide an alternative to the POS software integrated Touch Networks IT vending platform, which is being decommissioned by Afterpay Touch.

The Tower Systems Epay POS software integration also allows for handling refunds. This, too, follows the required Epay standards.

To help newsagents be ready, Tower Systems has engaged in daily email communications with its 1,700+ newsagent customers. It haas also sent print newsletters as well as fielding many calls and other contacts from its broad customer base. The company’s goal has been to ensure that newsagents are fully informed and prepared for the switching off of Touch and the turning on of Epay in many businesses that have not been running Epay.

In addition to releasing new software, Tower Systems has published peer-reviewed advice through three comprehensive knowledge base articles on setting up and using Epay integrated with the Tower POS software. The company has also produced a training video to help newsagents make the most of the Epay opportunity in their retail businesses. Also, Tower is providing personal support and training for any customer who asks for help with the new Epay integration.

Not all newsagency software platforms have been approved for integration with Epay. Tower Systems is grateful for having been chosen and for the support of the Epay experts as we have brought the opportunity to life over the last few months.

2020 has been a challenge;lenging year for retailers. This new integration with Epay is a wonderful piece of good news, something to celebrate, something for which to be grateful.

Epay is live! The Tower Systems development and suppo9rt teams have once again delivered for small business Australian newsagents.

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Australian made garden centre POS software made for Australian garden centres and garden supply businesses

Last week, we released a major update to our Aussie made and supported business software for garden centre and garden supply businesses.

This is Australian made garden centre software for local Australian businesses. Our focus is on independent and small retail businesses.

Our garden centre POS software is finely tuned to the needs specific to garden centres as their needs are not traditional POS software needs. Our specialisation has come about over years of service with and to this niche retail channel.

We are proudly developing local software for local businesses and our garden centre POS software reflects this. We say are as development is not done as this software continues too evolve to meet the evolving needs of this specialty retail marketplace.

Our specialty garden centre software offers many benefits including:

  1. Special customer orders – get a sale today, before you order the stock.
  2. Loyalty rewards customers love. Encourage return visits and purchases.
  3. Sell you. Extended product descriptions help you offer plant care info.
  4. Bagging up. Bag bulk products smaller packs, with accurate stock data.
  5. Genuinely informative receipts. Share information that sets you apart.
  6. Quote and invoice management. Strong, flexible, fit for purpose.
  7. Trade pricing profiles supporting pricing flexibility for your customers.
  8. Customer account management: Professional and accurate control.
  9. Catalogues. Easily manage special pricing for a date range.
  10. Pricing profiles. You can set pricing rules based on types of customers.
  11. Sell by weight, including fractions.
  12. Seasonal reordering. Easily reorder inventory based on seasonal sales.
  13. Weatherproof labels.
  14. Stock write offs – done in a structured way feeding into your accounts.

You can rent our garden centre software for $185.00 a month. This provides, among other things:

  1. Australian developed and supported POS software.
  2. Software updates as we release them.
  3. Unlimited computer licences for your location.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software. We are partners.
  5. Xero link. Direct. We are a Xero partner. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link. This helps you link to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link. This offers easy EFTPOS processing for the major banks.
  9. Easy to setup and run  buy now pay later options with Zip Pay and Humm.
  10. Support – help desk access.
  11. Training – unlimited one-on-one training over the phone.
  12. User documentation. Access to our searchable knowledge base.

Rent for $185.00 each 30 days, in advance. It can be cancelled at any time. You can also choose to purchase the software outright.

Tower Systems is a vertical market POS software company. We make specialty POS software for specialty marketplace needs.  Our garden centre software fits with this goal. It is highly tuned to the needs of local garden centres.

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ABC The Money looks at small business retail in this covid world

Tower CEO Mark Fletcher is  grateful to the team being The Money program on ABC radio for shining a light on the impact of Covid on retail. In the 30 minute program they look at retail through an economists’s lens and then through the eyes of several small business retailers. At about 22 minutes in Mark talks about shopping centre challenges and small business retail more broadly into the future.

If you’d like to hear the show, here is the link: https://www.abc.net.au/radionational/programs/themoney/retail/12370682

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New bike shop software released for Australian bike retailers

Last week, we released a major re-write to our Aussie made and supported bike shop software.

Ours is the only Australian made comprehensive bike shop specific software. We are grateful to our customers who have helped us make better software.

If shopping local matters to you, we urge you to check out our new bike shop software, which you can rent for $185.00 a month. Contact one of our specialists:

  • VIC / SA: Tim Batt 0401 833 917 tim@towersystems.com.au;
  • QLD / NT / WA: Justin Randall 0434 365 789 justin@towersystems.com.au;
  • NSW/ACT/TAS: Nathan Morrison 0417 568 148 nathan@towersystems.com.au.

Our specialty and comprehensive bike shop software offers many benefits embedded in the software without needing to rent third-party tools, including:

  1. Colour, size and style: Easily track sales at a granular and variant level.
  2. Club pricing: Helps you attract community group members.
  3. Repairs: Easily track & manage repairs & communicate with customers.
  4. BOGO: Increase sales with buy this and get that bundling.
  5. Warranty: Track details and leverage this for customer service.
  6. Bring them back: Target market based on past services.
  7. Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  8. Sell anytime: With our Shopify / Magento / Woo integrations.
  9. Special orders: Easily manage special customer orders.
  10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  11. Seasonal reordering: Easily reorder inventory based on seasonal sales.

You can rent our bike shop software for $185.00 a month, giving you:

  1. Australian developed and supported bike shop business POS software.
  2. Unlimited computer licences for your location.
  3. Software updates as we release them.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link. This helps you link to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link. This offers easy EFTPOS processing for the major banks.
  9. Easy buy now pay later options with Zip Pay and Humm.
  10. Support – help desk access.
  11. Training – unlimited one-on-one training over the phone.
  12. User documentation. Access to our searchable knowledge base.

With hundreds of retailers using our bike shop software, we have terrific marketplace connections including supplier relationships to help Aussie bike retailers make the most of this specialty software designed to help local bike retailers run mine successful and enjoyable businesses.

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Stocktake using POS software for small business retailers

Here is a video of a Zoom meeting we held for our POS software customers last week. The core reason for the meeting was to record this and make it available to our customers as free training.  Since release, the view numbers and feedback have been terrific. We have many more training videos online for our customers.

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Storytime: stories from a local Aussie retail business … humanising the retail experience

We are a POS software company that owns and runs shops. We bought our first retail business in February 1996. Every day, the experience is valuable and appreciated.

Recently on social media, we have been sharing stories from our own experiences. These stories for a local Aussie shop have resonated. Here are some of them:

Storytime. Joe is 89 years old. He lives in a nursing home. When he moved there, he was limited as to what he could bring. The old shoebox with the collection of cards he’d received was the first thing he chose.

In that box are cards from his time as a local community Aussie rules coach. Parents and players had written cards over the years and Joe had kept them. “Each card is a memory”, he says with a smile, looking through his collection.

The oldest card Joe has is from 40 years ago from a player grateful for Joe’s help. Here it is so many years on, making Joe’s day.

Greeting cards hold the most wonderful memories.

 

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Storytime. Not long after Jeff, Deidre’s husband of 35 years, passed away, she received a card in her letterbox. It was from a Sam. It told the story of gratitude for the time Jeff helped Sam when he was down on his luck, by giving him a job. Sam explained that Jeff created the job for hem, to help him out. He told Deidre how that gesture from Jeff changed his life, that he owes his life to Jeff.

While Jeff passed away 10 years ago, Deidre has the card on her bedside table and looks at it every night. She is grateful for Sam and the card he sent.

Greeting cards give us the most wonderful memories.

 

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Storytime. Olivia turned 10 years old last month. The big birthday party planned could not happen, of course. With her family living in a flat, a drive-by honking or horns was not practical. The mum of a friend organised for everyone to send Olivia a birthday card.

Olivia received more than 50 cards, more than for any other birthday. The cards meant the world to her, especially those from her friends. The notes they wrote to her warmed her heart more than any gift. She wrote back to everyone. It took 2 days.

Olivia still has the cards on a shelf in her bedroom. She looks at them every day as each card is a friend or loved-one.

Greeting cards give us the most wonderful memories.

 

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Storytime. When Nick’s dad died, he didn’t know what to say to his mum. They were not close, Nick had not seen the family for many years since he walked out at 17 years old. Now 32, on hearing of the passing of his father, Nick wanted to reach out to his mum, but he was too scared to call or visit. He chose a gentle and respectful sympathy card. He shared a happy memory of his dad and explained how he had, finally, sorted out his life. He mentioned that even though he left, and that he never forgot and that his dad’s patience is something he eventually learned for himself.

The card opened a door and Nick and his family are reuniting.

 

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Storytime. “Sorry, it’s just a card, no money for a gift this year.” That’s how Chris signed off the card to Jules, her friend of more than 20 years, since they were in high school together. Swapping birthday gifts with a card and a note were a tradition. Since they lived on opposite sides of the country, they’d usually include a note with the card and gift each year.

Jules wrote back: “your card and note mean the world to me, every year. While I may have, possibly but please don’t judge me, re-gifted the odd gift from you, I have kept every card, every single card from you. I have 23. They the story of us. They are a perfect gift. Thank you.”

The card we send today can provide heart-warming memories for many years to come.

 

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Storytime. Jack opened the plain envelope that came in the post with the morning’s mail and was surprised to find an old card he vaguely recognised from years ago. The handwritten note on the back of the card was from Pattie, who used to be the receptionist at Jack’s work. Many years ago Pattie was going through a rough patch with her health and Jack had written her a card of encouragement.

Jack, Pattie wrote on the back of the card, I heard you have sold the business and are retiring. I am returning this card you gave me as a reminder of the difference you made. The card was the right message at the right time for me. It made a difference. It told me I was not alone. I kept it all these years as a reminder of the importance of simple kindness. I hope you treasure it as much as I have Jack.

Jack sat there and shook his head that a simple card could have meant to much.

 

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Storytime. Ethan’s school assignment asked that he write about his earliest memory. That’s easy, he said, it was the first letter I ever received. It was a birthday card from grandma. I was 4 and she posted me a birthday card with a tiger on it and it came in the mail. That’s the first memory I have. I still have card, and the envelope. Mum got them framed for me.

The card created in Ethan an interest in mail and letters more specifically. Now, 6 years on, every couple of weeks Ethan will write to a relative in the hope of receiving a response in the mail. And it all started with that birthday card, which remains his first memory.

Cards give us memories and stories long after they are received.

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Tower Systems helps MYOB Retail Manager POS software users switch to fresh and evolving POS software

We grateful to welcome more retailers from their use of the MYOB Retail Manager software to our Tower Systems POS software.

With major updates released several times a year and the content of these updates being guided by customer suggestions, the Tower software solution is fresh and made for today.

Just this week we have released a major tech innovation with a more robust database platform, a major software development language refresh and a tech interface refresh. These advances plus the addition of new functionality provide our customers with certainty as too the usefulness of our POS software today and its direction into the future.

While MYOB Retail Manager has served a need in retail businesses for years, the Tower Systems Point of Sale software solution is more current in terms of tech and more current in terms of specialty market retail. Plus, the software is backed by locally based software support specialists who work as part of a 24/7 help desk service serving small business retailers in Australia and New Zealand.

More and more MYOB Retail Manager users are switching to the Tower Systems POS software. Tower can offer a direct link to Xero cloud based accounting or a data feed through to MYOB for accounting management from that platform.

We offer data conversion services for any data we can extract from MYOB Retail Manager if our new customers want to bring their data across. Plus, we offer comprehensive one on one training at installation and for years following installing – helping our customer learn as and when they would like to.

Compared to MYOB Retail Manager, Tower Systems POS software customers have access to the leadership team of the company. They also have access to a transparent online platform from where they can make software enhancement suggestions and have these voted on by other customers. This is a key factor in the perpetual evolution of the Tower POS software, it is key to keeping it fresh.

Fresh POS software matters today as retail continues to change. Software changing with retail is a useful tool in retail businesses that want to remain competitive. We think this is where we serve MYOB Retail Manager customers well. We offer them a pathway forward.

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What does Australian small business retail look like in 2021 in this COVID-19 world?

It is challenging to predict what the future of retail looks like. Even for the back half of 2020 there are so many factors at play that could up-end any prediction. 2021 is even more challenging to consider. But, hey, let’s have a crack at that, let’s consider the information we have learned from talking with hundreds of retailers across multiple niche retail channels over recent weeks and well as from talking with many suppliers to these retailers.

Absent a vaccine for COVID-19, retail challenges remain ahead of us. Border closures, immigration stalled, trade shows paused and the supply chain itself slow … these are all factors to consider along with what has actually happened over the last three months.

Here are our thoughts on themes we think will matter in 2021.

  • Competition will increase. With all retailers in the same boat, big retailers will chase our customers with more energy and resources.
  • Retail to restructure. The restructuring we have seen already in retail will continue in 2021. That means more retail business closures, more businesses wholly moving online, creating a flood of discounted product. This will be challenging.
  • Shopper contact points. Social media, flyers and other touch points will matter in 2021 in terms of your connection with current and potential shoppers. Social media engagement has risen through Covid.
  • Australian made. We see sourcing and promoting Australian made as a differentiating strategy for 2021. 2021 will not be about cheap China product. How we pitch Australian made will matter. It needs to be nuanced.
  • Locals supporting locals. As local community groups fire up, they will ask for help. Manage this by being clear about what it means to you and the community.
  • Covid has reinforced the importance of connection through disconnection. We anticipate lingering interest in products that help connect in this way.
  • Practical help. For many, 2021 will be about finding work. Helping people who are looking for work is a wonderful public service for your local community.
  • The lockdown helped people realise what they did not know that they would like to know. You could benefit from offering a hub for such learning.
  • Online is here to stay. The biggest challenge is what to sell online. It is too easy to say everything I have in the shop. The more rewarding but harder path is to see online as a start-up business to drive net new traffic for your business. The offer from Tower of half price Shopify sites for newsXpress members remains available.

These notes are part of a broader report we have shared as p[art of a workshop consulting program with which we have been engaged. They are the highlights of our submission on our thoughts regarding 2021.

We hope our thoughts are useful to small business retailers.

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Gift shop POS software offer for Australian gift shops

Australian gift shops have been hit hard through the COVID-19 impact on the economy. We decided to reach out with a half price gift shop software, to make our Australian made and supported gift shop software even more affordable for gift shops as they come out of the lockdown. We felt this was the best way we could help.

The response has been overwhelming, terrific. We are grateful to be able to help so many businesses not only with gift shop POIS software but also with websites connected to the gift shop software.

Our scheduling and installation folks are busy bringing these businesses to life, helping them embrace post-lockdown but COVID-19 impacted retail.

Here is the offer put out by our CEO:

Awesome, Aussie gift shop software for $72.50 a month. 

I own Tower Systems, an Australian POS software company that has software specifically for small business gift shop retailers.

Gift shops and their wholesaler partners have been hit hard by COVID-19. I have seen it through the hundreds of gift shops we work with already here, that are part of our 3,500+ user community.
 
I have an offer to help you be stronger on the other side.

Our usual gift shop pricing is $1,999.00 setup and training and $145.00 a month to rent. We also offer POS software connected standard Shopify websites for $5,000.00.
 
Half price offer. This is an offer only for gift shops, for our gift shop software. Setup fees drop to $999.00, monthly rental drops to $72.50 – for as long as the business uses the software, Standard Shopify websites cost only $2,500.00 – add-on costs will still apply where you choose to use add-ons.

The offer is for all contracts signed from now until midnight June 30, 2020.

The POS software offer is for new customers. Then half price Shopify site offers is for all gift shop owners, including existing POS software customers.
 
Why? Through our work across 9 specialty retail channels including garden, toy, pet, produce, newsagency, gift and more, it is gift that has been hardest hit from what we can see. Personally speaking, I see the offer as the best way we can offer to help as it provides access to Australian made software tailored for gift and homewares businesses, software that can help people run their businesses more efficiently and through which they can attract new shoppers.
 
Our software comes with comprehensive training as well as a ton of practical business advice.

In our experience, prior to this year many small business retailers went online because they thought they should – usually, without a plan or a specific focus. Now, being online properly and with focus is as critical to a retail business as having the right staff and the right stock.

Thanks for reading,

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Bringing Epay to life for Australian newsagents through newsagency software

The 1,700+ newsagents using our newsagency software are set to benefit from a professional and direct integration between our newsagency software and Epay, the worldwide platform for phone recharge, ticketing and other e-vouche services.

We have delivered direct access to Epay in our Retailer 3 POS software, generationally advanced newsagency software designed for the newsagency of the future. This is newsagency POS software for 2021 and beyond. It is new, fresh, energetic and flexible.

We are thrilled to bring Epay to life for newsagents through our newsagency software.

Thanks to the Epay approved integration, our 1,700+ newsagency software retailers will be able to tap into a suite of products for which they do not have to carry inventory. They can leverage basket depth as well as new traffic. The opportunities are wonderful and we are thrilled to be in a position to deliver these for our customers.

We have gone about the Epay integration in a through and diligent way, fulfilling their standards and working with their tech people on this innovation for the partnership, and all in pursuit of serving Australian small business newsagents who want to continue to offer tolling, ticketing, voucher and recharge products and services from their businesses.

By delivering the Epay POS software integration in our Retailer 3 platform we have delivered a sweeter, faster, more technically advanced and more complete solution in service of newsagents having a brighter and more relevant business future. Can you feel how excited we are to be delivering this?! We hope so. This is a good day. Especially since we have delivered this advancement for newsagents at no cost to them. We are pleased to have been able to do this, to bring inn ovation to the local Aussie newsagency sales counter for no capital investment.

Newsagents who were using the Touch Network platform on the Ezipass platform for selling these voucher based products can rely on the Tower Systems newsagency software Epay integration to provide smart and easy access to these products from the POS screen, easily, quickly and without having to connect to third party software. This is a our integration to international standards.

Tower Systems is proud to serve Aussie newsagents, a channel that remains vital to local towns in providing access to essential products and services.

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Australian developed POS software for church bookstores

Tower Systems is grateful for the years of support from a diverse group of church bookstores, at the local church level, the state level and the national level. The christian bookshop marketplace is strong both physically as well as online.

Our POS software for church bookstores has evolved over the years. It offers facilities unique to their operation and respects their role in the broader church life experience.

From serving through our POS software single christian bookshops to groups of christian bookshops to shops connected with local churches to shops connected with broader christian organisations, our POS software offers a broad based solution to inventory management, special order management, online sales, imp-store sales, shipping and more.

Church bookshop software is specialty by nature, like the businesses themselves. We work closely with those working in the businesses as well as those tasked with overseeing each business. We are grateful for opportunities to speak at conferences and to engage with church bookshop folk in a range of forums.

Dealing with tax in an appropriate way has been vital as has been the need to integrate with other platforms that are used in some church bookshop situations. Our software is flexible and constantly evolving as we discover other ways we can serve this vital part of church life.

From evangelicals to catholic to independent to Seventh Day Adventist, our church bookshop software is as diverse as the world of faith and we are grateful to what we have learned on this journey.

Christian bookshops are unique in that they are businesses and they are also part of church life, often staffed, at least in part, by volunteers. We understand the need for easy to use yet highly functional software. This is where we are proud to offer Australian developed and supported POS software for Australian church bookshop and christian bookshop needs.

From the practical such as pricing, bundling, customer accounts, inventory management and more to the complex such as managing a single online sale across multiple outlets and the proper accounting for freight, our church bookshop and christian bookshop POS software is robust and proven. We appreciate the advice and guidance of so many in getting us here and for supporting our work.

Tower Systems is grateful to offer locally made and supported POS software for local needs.

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Free stocktake training for Tower Systems POS software users

We are all set to go for our free live POS software stocktake training Zoom meeting this morning. We will share time saving tips, data accuracy tips and more as we share train ing on how to stocktake using our POS software. We will cover a full stocktake, a spot stocktake and a custom stocktake.

Better still, we will record the meeting and make it available t all of our POS software customers along with our articles of advice on stocktaking and our free one-on-one training on stocktaking.

This end of financial year, Tower Systems has you covered for stocktakes.

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Challenges for suppliers of products sourced from China

Shoppers are keen for Australian made – more so now than at any time we can recall. Our advice to suppliers and retailers is consistent: If your products are Australian made, make sure you are bold in pitching that on the products.

Since COVID hit and more so in recent weeks as tensions with China have escalated in Australia and in recent weeks as democracy in Hong Kong has come under attack from Beijing, shoppers and retailers are more wary of China sourced product. And more recent still is the attack on the international student business.

Is sourcing products from China a long term concern? It’s hard to say. It is, however, enough of a concern in our view that we expect some suppliers are actively working on adjustments to their supply chain so as to not be impacted by anti China sentiments.

We have been discussing the situation internally and with our retailer partners and we feel that it is Beijing’s moves against Hong Kong and the recent war of words from China against Australia that represent the most significant risk to the commercial viability of China sourced products.

Does this mean retailers don’t want to source products from China? No. However, it does mean that it is on the minds of retailers and that they do talk about it with us.

In our own retail businesses, yes, we are a POS software company with our own shops selling gifts and homewares as test sites for our software, we are concerned about the source of what we sell. Where possible we preference locally made, ethically sourced.

What’s happening in Hong Kong showcases suppression of democracy and at some point we anticipate the world will respond to that. What’s being published by state owned news outlets in China against Australia also indicates the challenges and risks ahead for the supply chain.

These are reasons why we hope suppliers have alternatives in development so that supply is not impacted.

As a POS software company we became involved in our customer businesses in many ways. We have written about this topic today as it has come up in several retailer forums we have hosted.

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How our Australian POS software company helps Australian small business retailers to ethically pitch shop local

Shop local is a common pitch from small business retailers. You see it on social media as well as on signs in front of shops. It’;s usually an emotive pitch without substance.

We think such pitches, while well intentioned, fall flat as they offer little evidence of what shop local looks like.

Small business retailers who pitch shop local need to, themselves, look at where they shop for products and for infrastructure. The shop local pitch can fall flat if the business clearly sells products primarily sourced from overseas.

For businesses sourcing products locally, we can help in our POS software with opportunities and tools through which the local Australian made message can be pitched and reinforced, to help shoppers see and feel the local connection at the transaction and product level.

In our Australian made and supported POS software we can help small business local retailers practically and consistently advise customers about locally made products – in-store as well as online. We can help retailers to do this in a way that demonstrates their actions speaking louder than words. We think this approach will have more valuable impact than a social media post calling for people to shop locally.

Sharing information on receipts and through other platforms about locally made product can be the difference in winning a sale or not. Doing it with consistency across the inventory fleet is critical. It can be systemised for consistency of delivery and of wording itself. This is where our Aussie POS software can help small business retailers be smart in their shop local and buy Australian pitch.

We’d love to see more retailers being smarter in their shop local pitches. Of course, it is locally made and supported software that will do best at this for Aussie small business retailers. Our goals are more likely to be your goals when it comes to what is good for Australia and Australians. Yes, this is out pitch to you for POS software – buy locally made and ask what it can do for you to pitch shop local and shop Australian.

Here at Tower Systems we can help with this. Indeed, we’d love to help you with this. We live and breathe shop local.

The more we work together the strong our local communities, the stronger our country.

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Aussie made POS software for Aussie retailers

We are proud to offer locally made POS software for local retail businesses in niche specialty retail channels.

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