Tower Blog

A blog about smart POS software for independent small businesses.

Category: Gift Shop (page 1 of 10)

Gift shop POS software helps independent gift shops compete

The latest gift shop POS software from Tower Systems offers indie gift shops tools they can use to compete online as well as on the high streets with others, including with big businesses.

From easy selling to smart loyalty tools to seamless online to low cost EFTPOS to facilities through the business can differentiate, the Tower Systems gift shop POS software provides indie retailers with a pathway to a more valuable competitive edge.

This is gift shop POS software for 2019 and beyond. It is fresh, unique and competitive. best of all, this is local software for local retailers. For businesses in competitive situations, this matters as the gift shops POS software has in its heart facilities that guide and encourage competitive advantage.

Tower Systems offers gift shop POS software with a pricing option that makes our gift shop POS  software available for $145.00 a month. For this, retailers get…

  1. Specialty Gift shop POS software developed in Australia.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell onlinefrom your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

The $145.00 is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.

We have a structured and personalised on-boarding process, done in your business. This includes:

  1. A pre-installation training and information pack to help you be ready in your business and with hardware.
  2. Pre-installation planning. A structured phone meeting to plan the installation and to go over the training, ensuring we cover what matters to you and your team.
  3. On-site installation and training. On-site installation of and training in the Tower software anywhere in Australia for up to two days incl. travel.
  4. Data conversion. Conversion of all data possible (within reasonable time constraints). This is a two-step process:
    1. Pre-conversion. With your permission we extract data to be checked for layout and consistency.
    2. The conversion itself. This is done as part of software installation.
  5. Personal priority support. New user priority support through a specialist area of the new customer help desk.
  6. Personal post-installation follow-up. A separate structured call to check knowledge and use processes.
  7. All travel costs to and from the installation.

Gift shops benefit from this locally developed got shop POS software through regular enhancements, awesome in-store training and unlimited bonus training and easy access to our leadership team.

POS software advice for small business gift shop owners

Gift shop owners have plenty of choice when it comes to choosing gift shop software. There are many systems around and many companies from which to choose.

Choice is a good thing as it means you can compare and comparing is good.

If you are thinking about POS software for your gift shop, look around, do research, look for software that serves your needs  that is backed by training that works the way you want and has a support infrastructure setup how you would like to access support.

The software choice you make for your business is too important to get wrong. Hence, our advice to take your time, do your research, and make sure it is the decision you want.

Tower Systems serves hundreds of gift shops with Australian developed and supported gift shop software. We have been developing and supporting our gift shop software for years.

We think choosing a local company matters. It means they are closer to you, more understanding of local needs and more able to directly engage with you. Just as you might pitch shop local when promoting your local business that serves a local community, we think this m matters

Here is some of what you can do with the Tower Systems gift shop software:

  1. Handle buy now pay later with serval pay later services integrated with the software.
  2. Sell anywhere including in store, on the shop floor, at the local market, in homes, at clubs. Our Roam service makes selling anywhere easy.
  3. LayBy. If you offer this se4rvice in the old-fashioned (and often loved) way, we can help.
  4. Integrated EFTPOS. Fewer mistakes. A faster sales counter.
  5. Integrated Xero. Save time. Cut mistakes., Help guide better business reporting.
  6. Differentiating loyalty. Encourage loyalty with smart tools designed for your type of business. Give points the flick.
  7. Easy selling.
  8. fast selling.
  9. Beautiful receipts … Yes, you control their look!
  10. Special customer orders.
  11. Manage repairs – if you do them.
  12. Add value with what you sell. This is a secret and special facility our customers love.
  13. Cut dead stock.
  14. Help drive companion sales.

POS software is everywhere. Finding what is right for you  takes time, care and a software company willing to work with you to see if their pitch is right for you.

Tower Systems could be right. Check is out…

Why gift shop owners and managers love our POS software for gift shops

Tower Systems has been developing, selling and supporting POS software for gift shops for years. There are many hundreds of retailers using this retail channel specific POS software.

Using our specialist POS software, gift retailers can be confident that we offer software that is fit for purpose, software that is deal for the need and packed with facilities beneficial to the unique needs of gift shops, especially gift shops serving local needs, local communities.

Here are some notes from a Q&A we did with gift retailers on our software.

What facilities do gift shop owners and staff  like are in your software?

  1. Easy to use yet structured and professional Lay-By.
  2. Customer special orders with TXT message when stock arrives.
  3. Professional gift cards with your logo and proper management of balance.
  4. Easy to produce gift vouchers.
  5. Gift receipts that can be wrapped with a gift (no pricing).
  6. Intelligent receipts with product care information.
  7. Easy handling of hampers and bundled offers.
  8. Supplier performance comparison.
  9. Employee performance management and rewards.
  10. Importing electronic invoices from gift shop suppliers. We work with for you.
  11. Linking to your website to manage a common stock file.
  12. Loyalty options including traditional points as well as front end loyalty to drive infrequent shopper engagement.
  13. Inventory management to guide you to a more efficient inventory level.
  14. Theft reduction tools to reduce the opportunity of employee theft.
  15. It’s easy to use.
  16. It’s regularly updated based on user suggestions.

What do you think makes your gift shop software different to others?

We develop the software ourselves here in Australia in close consultation with gift shop owners and employees – as well as with gift shop suppliers. This is truly specialist software created for your type of business.

What makes Tower Systems different as a supplier of gift shop software?

Our service is personal, professional and accessible. You have access to the entire Tower Systems team to not only learn how to use our software but also to how to make more money in your business by using the software.

How do you handle nervous computer users?

Gently, with respect.

What training is provided with the system?

When it is installed the training is one on one in your shop. Following the installation you can access more than 130 training videos and 626 plain English step-by-step articles in our online knowledge base.

Why would I use this and not a cash register?

Using the Tower Systems Gift Shop software would help you:

  1. Guide shoppers to spend more in a visit.
  2. Attract shoppers to return to the business more often.
  3. Reduce dead stock.
  4. Reduce theft.
  5. Streamline selling.
  6. Reduce mistakes in sales processing by eliminating double handling.
  7. Better manage employee time.
  8. Better manage supplier relationships through buying based on facts and not emotion.
  9. More effectively plan for the future of the business thanks to access to accurate data.
  10. See things in your business that you may miss today.
  11. Offer a professional experience with personalised attractive receipts, personalised attractive gift certificates, structured Lay-By and a data driven approach to ordering.
  12. We bring structure and ease to the end of shift balancing process.
  13. You can easily manage catalogue and promotional pricing as well as bundled deals and through this drive sales.
  14. There are 100+ reports on which you can rely to assess the business. However, the reality is you will fall in love with two or three reports and rely on these.

Is it possible to transfer an existing database?

Yes, our technical experts are very good at this. We have converted data from Retail Express, Lightspeed, Retail Edge and MYOB for gift retailers switching to us.

What kind of after-sales support is available?

Our Australian based help desk is available Monday through Friday from 7am AEST to 6pm AEST and on Saturday from 7:30am AEST through 3pm AEST.  We also offer 24/7 after hours support at no additional cost.

Our help desk services (office hours and after hours) are backed up by escalation to senior management of the business. Every customer is given the direct mobile phone numbers of our national management team including the owner of the company – as a measure of transparency and commitment to service.

Each week we host a live online training workshop covering a part of the software. This includes a Q&A session. Access to this online workshop is free.

Via our website we provide access to a comprehensive and constantly evolving knowledge base of articles and documentation. This is accessible 24/7 and can be searched using regular English terms. It is 100% non-technical, user friendly and designed for self service.

What makes for the best POS software for small business retail?

It is not our place to say our software is the best POS software for small business retailers. We could not know, just as any other POS software company could not know if their software is the best.

In fact, not one could know if a POS software package is the best unless they have tried all others. And, no one has.

Our role is to create the best software we can, for each of the specialty retail marketplaces we serve.

Thanks to serving 3,500 small businesses we have a big community on which to draw to be able to do what we do. their insights guide us as we continue to evolve our software. What our software offers in terms of functionality and experience is a testament to our user community.

But it is not just about the POS software. It is about the support and the business management assistance provided by retail experts in the POS software company as being able to leverage the software for valuable outcomes is a key here.

It is about relationships too, working with suppliers and other patties to integrate with the retail businesses, seamlessly, through the software, for speed, accuracy and genuine business value. In fact, a good supplier relationship can add real bottom line benefits to small business retailers. Leveraging this through technology is efficient and valuable.

We take it further than this. We are retailers too, owning and operating several physicals and a bunch of consumer-facing websites. We do this for the experience, k so we can play and experiment, and provide our customers with a deeper and more valuable experience.

We think these things, the user community, years on business, marketplace specialisation, supplier integration, and being retailers ourselves provide a complete and valuable experience. Were think it is a valuable suite of experiences like this that make then Tower Systems POS software relationship valuable for our customers.

We love what we do here at Tower systems. We love our software and the service of small business retailers. we only sell to small businesses, this keeps us focussed and in the moment with these most important of businesses in any economy.

Here’s our stand at the Sydney Gift Fair

We are loving the location we have at the Sydney Gift Fair, the space, the openness. It allows a professional pitch to small business retailers. Plenty of people have been stopping by to talk and check out our software and discuss retail business websites.

With two days to go we are excited for the opportunity ties and the people we will meet.

This is a valuable event for us for reasons beyond connecting with prospective customers. We get to say g’day to existing customers and talk with suppliers. The trade show works on a range of levels.

We love it and are grateful for the opportunity.

Xero POS software interface helps small business make more money

Small business retailers are in business to make money for it is money that feeds the family, allows the business to support the local community and adds to the value of the business when it is time to sell.

It stands to reason that small business retailers want to take steps appropriate to the business making more money.

This is where the Xero POS software link from Tower Systems helps. It helps small businesses make more money. By money, we mean bottom line profit.

How we do this is through wonderful software that provides a seamless, safe and structured flow of data between the in-store POS software and Xero and through training and advice on what a small business retailer can leverage from the data that flows through the link.

Tower Systems is not your average software company. We are retailers too. We use this software, including the POS software Xero link, ourselves, in our won retail businesses. We can speak from experience when we help. We can guide in a way that a usually POS software company cannot.

We help small business retailers make more money through:

  1. Lower operating costs, especially lower bookkeeping and accounting costs.
  2. Less mistakes. Mistakes are expensive for businesses.
  3. Better quality business decisions. Thanks to easy access to more up0 to date data.
  4. Less theft. With less human intervention in data there is less opportunity for employee theft.
  5. Greater confidence. Confidence comes from having easier access to accurate data sooner. While this sounds like a marketing pitch line, it is a fact. The flow of data from there POS to Xero means you can access business decision making data days and weeks ahead of when you might have with other processes in place. This boosts your confidence.

Tower Systems provides business management advice to back its software. This can see small business retailers gain more from a Tower relationship than they might have through a relationship with another POS company. We have accounting skills, at CPA level, in-house. This enables us to provide advice and guidance beyond that is unusual for a POS software company. We call this the Tower Advantage.

How our gift shop software helps independent small business gift shops compete

Small family owned gift shops have a tough job competing with online, department stores and specialty chains. However, compete they can thanks to terrific tools in our small business gift shop software.

Encoded in our gift shop software are facilities designed specifically for locally owned gift shops. We help them retain customers through valuable facilities. Through engaged pricing tools, smart loyalty offers, insightful reports and more we offer retailers the ability be nimble and thereby more effectively compete locally on all fronts.

Gift retailers can leverage facilities in our software to drive sale opportunities, pitch offers to bring shoppers back, reward loyalty, reward valuable team members, know the best suppliers and track the performance of space in-store.

We love helping independent retail shops to prosper and will help in any way we are able.

Owning gift shops ourselves better informs us as to what is important in this area of local independent retail. Walking in the shoes of our customers helps us provide better software and back it with better service.

Here are specific ways our gift shop software helps:

  • Attract new shoppers. We have several smart loyalty options that help drive word of mouth and word of mouth drives new traffic.
  • Increase sales. We show you what to put with what, what smart product adjacencies get shoppers spending more. Front-end loyalty helps get today’s shopper buying more today. Getting rid of dead stock and buying what actually sells helps drive sales. Employee sales tracking helps you coach employees better.
  • Reduce costs. Tracking sales by time helps you create a more cost-effective roster. Making less stock buying mistakes reduces costs. Streamlining the sales counter, credit card processing, Lay-By, customer accounts, product pricing and product reordering can cut labor costs and cut management time.
  • Make your business worth more. New business purchasers want a business that is easy to run. We can help make your business easy to run. They also want a business that is successful. We will help you drive your success.

We would love to help your business. Sales team contacts:

  1. SA/WA/VIC – Tim Batt 0401 833 917;
  2. NSW/TAS – Nathan Morrison 0417 568 148;
  3. QLD – Justin Randall 0434 365 789.

How the Tower Systems gift shop software helps small business gift shops attract more shoppers and increase sales

Small locally owned gift shops exist in most high street shopping situations. They are locally owned and run gift shops, the quintessential small business, usually a family business. Competition is tough for these small businesses.

Tower Systems helps small business gift shops through its gift shop software. Using our software, gift shop owners are able to trade more efficiently and successfully. They are able to build a stronger and more valuable business.

Here are some of the ways the Tower Systems gift shop software can help any small indie gift shop:

  1. Easier selling.
  2. Faster selling.
  3. Less mistakes thanks to fewer steps in the sales process.
  4. Automatic handling of EFT processing thanks it integrated EFTPOS.
  5. More accurate selling.
  6. Easy to run LayBys including managing the terms and conditions, collecting payment and locating lay-bys.
  7. Easy handling of sales over a date and time range.
  8. Structure around product returns.
  9. Easy finding previous sales.
  10. Easier management of staff rosters.
  11. Visibility of business performance when you are not in the shop.
  12. Access to a range of shopper loyalty options from points based to a cash amount off the next sale.
  13. Easy bundling of products into a package deal offer – this makes price comparison harder.
  14. Easier selling online through a connected website.
  15. Tracking sales by staff member.
  16. Tracking business performance by supplier – driving suppliers to facilitate your business success.
  17. Tracking business performance by key seasons.
  18. Easy management of special orders for customers.
  19. Creating orders for suppliers.
  20. Easily loading electronic invoices from suppliers.
  21. Comparing trading periods for quick spotting of business performance trends.
  22. Selling by measure.
  23. Selling by weight.
  24. Managing the repairs process if you offer that type of service.
  25. Running customer accounts and managing the collection of these accounts.
  26. managing sopper gift cards including tracking balances.
  27. Managing multiple retail outlets.

The Tower Systems gift shop software helps small and independent gift shops in many ways. This list here is just some of the ways. This software has been developed with and for gift shop owners and their employees. It is already widely used.

As specialty retail software designed and developed in Australia, this is software fit for purpose for small and independent gift shops. 

Tower systems continues to evolve the software to ensure it meets the evolving needs of gift retailers in Australia.

POS software co. Tower Systems at Atlanta Gift Fair

Some of the leadership team of Tower Systems has been at the Atlanta Gift Fair this week talking with suppliers, connecting with opportunities and exploring best practice gift retail management.

The experience has been invaluable as we have discovered more about our own POS software and opportunities for Tower Systems than expected.

Run over three large buildings with thousands of exhibitors, this fair is a must-attend experience for anyone in gift retail or working with gift retailers. The perspectives gained will be invaluable. As with each of these opportunities in which we invest, we will not share publicly the detail of commercially valuable insights.

IMG_4305

Helping those who purchase a retail business with our POS software to connect with us

Here is a new video from us made especially for those who have purchases a retail business that is already running our POS software. This video is one of many new videos we have produced in house for our customers.

How specialist gift and homewares shop software from Tower Systems helps small business gift shops to compete

Gift shops are unique businesses. They offer a carefully selected range of products, supported with personal service and displayed in a locally appropriate way. Gift shop owners take pride in being different, offering an experience unique compared to department stores and national groups.

It is these local gift shops offering personally selected products for local shoppers on which Tower Systems focuses its services in the gift shop management space.

The Tower gift shop software has been developed specifically for locally owned gift shops. It is specialist software, packed with tools aimed to serve unique needs of these specialist retail businesses.

It is this commitment to specialisation that helps Tower Systems to be in such a strong position with gift shops, serving hundreds of businesses in this specialist retail space. These retailers help us further develop the software to provide even deeper connections with the specialist requirements of gift and homewares businesses.

In addition to providing excellent gift shop software, Tower Systems also provides sound advice to help gift and homewares retailers improve the in-store experience.

One example of gift software management advice is this advice on shop floor product rotation:

  1. Rotate gifts at least fortnightly. By rotate, we mean major change, so the gift department and every gift display looks completely fresh.
  2. Each placement / display ought to tell a story. By this, we mean it ought to appeal to the same shopper. There is no point in putting gifts mixed in with gifts for guys.
  3. Follow a treasure hunt principle: place displays to encourage people further into your shop. Displays themselves should present surprise to shoppers. Do not place gifts in a line on shelves. Be creative with displays that are visually enticing.
  4. The more targeted each display the better chance it will work.
  5. On a daily basis, through a structured (rostered) plan, clean gifts and shelves. Dust blocks sales.
  6. At least weekly, call out a gift on Facebook with a carefully written post about why the gift is useful.
  7. Be disciplined about quitting gifts that are not working for you. The longer you carry an underperforming item in your business the more its costs you.
  8. Manage your gift displays to drive traffic, not to leech off existing traffic.

Smart POS software helps small business retailers sell Spiderman

IMG_7982Spiderman is a superhero loved by generations. He is more popular today than decades ago thanks to a reinvigorating of the franchise by Marvel.

Retailers using our POS software can track the success of superheroes in their retail businesses. They can do this through a range of views, providing insights beyond what is common in POS software.

The insights can help retailers undertake more finely tuned marketing.

Spiderman, for example, can appeal to a young kid discovering their first superhero as much as he can appeal to a baby-boomer reliving memories of their first Spiderman comic back in the day.

These different customers engage with their fan driven interests in different ways. Thanks to a clever approach to viewing data, retailers are able to treat both interests differently and the same as may be needed from time to time.

This is another smart approach to inventory management from the smart software development team at Tower Systems.

What gift shop owners love about the Tower Systems Gift Shop Software

Here are some of the features gift shop owners love about our Gift Shop Software in addition to the facilities you would expect from good POS software.

  1. Easy to use yet structured and professional Lay-By.
  2. Customer special orders with TXT message when stock arrives.
  3. Professional gift cards with your logo and proper management of balance.
  4. Easy to produce gift vouchers.
  5. Gift receipts that can be wrapped with a gift (no pricing).
  6. Intelligent receipts with product care information.
  7. Easy handling of hampers and bundled offers.
  8. Supplier performance comparison.
  9. Employee performance management and rewards.
  10. Importing electronic invoices from gift shop suppliers. We work with for you.
  11. Linking to your website to manage a common stock file.
  12. Loyalty options including traditional points as well as front end loyalty to drive infrequent shopper engagement.
  13. Inventory management to guide you to a more efficient inventory level.
  14. Theft reduction tools to reduce the opportunity of employee theft.
  15. It’s easy to use.
  16. It’s regularly updated based on user suggestions.

Tower Systems at Hong Kong Gift Fair

IMG_5968Tower Systems has been represented at the Hong Kong Gift & Premium Fair this week meeting with Australian gift suppliers and Australian gift retailers. This has been an excellent opportunity to spot trends and explore fresh opportunities for our gift retail partners back in Australia.

While we are not gift products wholesalers, we do work closely with them on a range of fronts and participating in this fair again this year has been a helpful experience in developing stronger relationships with suppliers for our customers.

The fair had more than 4,000 businesses in booths and it attracted over 100,000 retailers visiting these booths.

Serving hundreds of retailers using our Gift Shop Software, Tower Systems innovates through its software and the retailer / supplier relationships it supports. This is why being at this fair in Hong Kong is important for any software company which wants to ensure its offers are relevant to today’s gift shop.

POS software helps small business retailers sell more gifts

exchreceiptPeople purchasing gifts want to ensure that the recipient can exchange the gift if it is not quite right.

Retailers using the Tower Systems specialist gift shop POS software have the ability to print a gift exchange receipt detailing the items purchased but not the price paid.

This facility has been in our software for years. It was developed with retailers offering gift exchange services. The receipt printed was recently enhanced to connect with quality gift purchases.

This gift / exchange receipt facility is another point of difference for Tower in several of our retail channels it is am important pert of the Tower AdvantageTM.

10 ways gift shop software from Tower Systems helps small business retailers

The Tower Systems gift Shop software has been designed and developed here in Australia for Australian gift and homewares shops. It serves local needs, works with local suppliers and is more finely tuned to your business needs.

Here are 10 ways this software can help your business:

  1. Get customers spending more. Forget the old points approach, our loyalty facilities get customers engaged to spend more and spend it sooner.
  2. Buy better. Buy more of what is selling and less of what is not. We recently we showed one owner $7,500 worth of stock which had not moved in a year.
  3. Easy LayBy. More expensive items can be attainable if you offer a LayBy service. Ours is easy to use and brings structure to offer a consistent service.
  4. Bring customers back. With no extra work, make a pitch customers see when they get home. We can bring as many as 25% of shoppers back in.
  5. Increase your Gross Profit. In our gift shop software we have facilities which help you maximise gross profit. We’d love to show you these.
  6. Cut your bookkeeping and accounting fees. From GST reporting to having an up to date P&L, we can save time and money by linking to software like Xero.
  7. Connect your online with your shop. Our Web Store facility handles this.
  8. Cut theft. We you are not there, our software tracks behaviour. Our free Theft Check service has been successful to catching theft before it is too late.
  9. Managing suppliers for success. Our smart reporting given you better data than your suppliers. This will empower you to get more from them.
  10. The Tower AdvantageTM. Our professional and friendly help from training to support to business advice. We are not your average software company.

Sunday retail management advice: inspiration retail management success stories

While some retailers gravitate to stories of doom and gloom, others are chase and enjoy success large and small.

Through our work with our POS software we get to meet with plenty of retailers and look at many businesses.

We are certain that success is not an accident.

Success is planned for and chased. It is the goal reflected in every business decision. It comes from refusing to let the business run you.

We’d like to share three real-world stories with you.

The small shop turning over $380,000 a year and growing 28%

Talking with a gift shop owner about their 28% increase in sales in the financial year just ended.

Yes, you read right, a 28% lift in sales in the 2012/13 year. This is on the back of a 17% increase the year before. This is a business that is more than ten years old.

This is no accident. They planned for it by carefully looking at their business data and shedding products that were not working. They adjusted opening hours too as they discovered business later in the day that they had not realised was there. This knowledge opened them to opportunities for last minute shoppers.

The owner of the business decided to chase success because the turnover was barely enough to cover rent, wages and the loan taken out to fund the business. It was grow or bust.

They planned for success by using their business data. The first year – 17% up from a low turnover base – was encouraging. The 28% increase this past financial year proves value of paying attention to business data.

Sales data guided them as to the suppliers of the best to focus on. One employee was eased out of the business for failing to achieve minimum sales targets.

The owner spent more time on the shop floor selling to achieve minimum margin dollars per sale rather than just chatting with shoppers.

The result shows what can happen when you focus on being a retailer, the owner said to me with a huge smile.

A gift shop reengineers and saves itself

Another gift shop we have been working with was in trouble. Shops nearby were closing and the small shopping strip had a dark feeling. For a while they were sucked into the cloud of doom and gloom.

Checking their data we saw that several special interest items sold well and provided an above-average margin. They used this knowledge as the basis for small expansion.

Over six months they increased their range of the special interest items and they connected with community groups to share knowledge.

Over six months sales grew, not into double-digit growth but they were happy to have at least stopped the decline.

In the second six months sales grew further. Now they were into double digit growth territory. Shoppers happy with their specialisation were telling others. Word of mouth was driving extra traffic.

That was a year ago. Today, this business is very different. People travel for up to two hours to see their range. The average sale value has more than doubled, margins are up 15% and customer traffic is up 25%. Combine these three and you can see why the owner is very happy.

They did not plan to become a product specialist. The survival of their business demanded it.

How a product category drove sales and profit

This gift shop owner came to us because they were in trouble. Sales were falling. Together, we took an in-depth look at their data.

The category performing best in terms of return on investment and return on floor-space was plush, teddy bears and some soft toys. That can’t be right, said the owner, it’s stuck in the back of the shop.

Data does not lie. It revealed that their small selection of plush was selling well despite the owner and the employees not being all that interested in it.

Fast forward six months and this business has turned around. They are now a plush shop at the front with other gifts. Sales are up 65% and climbing. They have increased their margin too – because they have products others nearby don’t have.

Turning this business around was easy as the data offered the guide. The changes took a week to complete and initially required only a $5,000 capital investment in additional stock.

Own your success

Small and independent retail businesses can achieve growth in any economic situation.

People don’t stop shopping in tough times – they just change what they buy.

By taking a fresh look at business data gift shop owners can change focus, attract new shoppers and get existing shoppers spending more.

We’re happy to help.

Gift tags help gift and jewellery retailers professionally represent product

tgtThanks to flexible and smart gift tag facilities, the Tower Systems gift shop software helps retailers to present product tags of quality and professionalism which demonstrate a product care shoppers love. Developed in consultation with many retailers, these tags are loved.

The highly customisable tags offered through the Tower Systems software offer retailers more control and flexibility in how they represent what they sell.

A cheap price label or price tag can turn a shopper off a product whereas a professional and personal tag can make a product far more appealing.

This is another Tower AdvantageTM from Tower Systems.

Gift shop software shines at Reed Gift Fair

gposThe Tower Systems Gift Shop Software has been a hit over the weekend at the Reed Gift Fair in Sydney. Our stand has been busy with plenty of prospects as well as visits from many existing customers.

We have been keeping our pitch by rotating POS software sales experts from various offices of our company through the stand.

We are especially thrilled for the diversity of businesses we have seen over the first three days. This fair   not only attracts gifts shops, it attracts newsagents, jewellers, pet shops and garden centres – all retail channels for which we have specialist software.

We are thrilled with the Gift Fair and grateful for another opportunity to connect with these proactive retailers.

POS software co. helps gift shops with specialist software for their needs

Gift shops are one retail channel where POS software company Tower Systems helps independent retailers to compete effectively and successfully with big businesses.

Using the Tower gift shop software, gift retailers can rely on specialist software finely tuned to serve needs specific to gift shops.

At the Gift Fair in Sydney starting tomorrow, Tower will be showing off new software evermore finely tuned for gift retailers. This new software offers enhanced facilities developed here in Australia for Australian needs.

 

POS software helping newsagents and gift shops make the most of Valentine’s Day

valvalPOS software company Tower Systems is helping newsagents and card and gift shops to make the most of Valentine’s Day with terrific facilities for putting items together into a pack and selling that as a whole and usually at a deal price for the shopper.

The ability to make packs / hampers / package deals has been in the Tower systems software for many years.

It is also used in Jeweller businesses, bike shops, pet shops and garden centres.

Retailers love it because it maintains excellent stock control throughout. Retail staff love it because it makes selling easy. Shoppers love it because of the ease with which they can usually get a deal.

This facility is another way Tower Systems helps independent retailers to grow their businesses.

POS software got gift shops helps independent retailers compete

Screen Shot 2015-02-03 at 7.35.16 amThe Tower Systems software for gift shops is helping more independent and small retail businesses in the gift and homewares channels to compete with bigger businesses.

The latest software offers fresh facilities for business management, business growth and business enjoyment. These are facilities developed with Australian retailers for Australian conditions. They are backed with tailored training.

This is our gift to you: personal service supporting personal software = business growth & enjoyment.

This is all part of the Tower AdvantageTM.

Gift shop software users to benefit from Tower Systems attendance at AmericaSmart gift fair in Atlanta

gsposGift shops using the Tower Systems gift shop software will benefit from the time experts from our software company spent at the Atlanta Gift Fair at the large AmericaSmart facility., This largest gift Fair in the US is an extraordinary experience for gift retailers. Our takeaways include new relationships with the parent businesses of several Australian gift shops suppliers. This will helps us better serve our gift shop software customers as we help them more effectively and valuably connect with their suppliers.

There is nothing like getting to the source of a relationship to understand it and leverage it for all stakeholders.

This gift fair in Atlanta also helped us spot trends that we can sever better through our software – before they hit Australian shores.

As the only Australian POS software company represented at Atlanta, Tower is positioned to help gift retailers in a more effective and exclusive way in 2015.

For commercial reasons we will not share any comprehensive outcomes here as these are best deployed to our customers for their and our commercial advantage.

Helping gift and homewares retailers locate the box

boxGift and homewares retailers using the Point of Sale software from Tower Systems are able to locate product boxes easily thanks to facilities embedded in the software. This ease of box location improves the speed of handling the transaction, reduces stress for staff and provides shoppers with a better experience. The result is a better outcome all round.

The software makes it easy for recording information against an item that some software does not record. Tower has built in flexibility from use of its software in its own businesses and thanks to engaged customers providing helpful feedback.

It’s the small things that make for good POS software.

POS software helps retailers offer student discounts

studdiscountThanks to flexible discounting options within our POS software, Tower Systems helps retailers to offer discounts that matter at different times of the year – like Student Discounts at back to school and back to uni time.

With appropriate rules used in the software, retailers are able to track discounts driven for their own interest or for supplier rebate purposes – and for the benefit of local schools that partner with the retail business to help drive traffic to the store.

Providing retail employees with certainty through which they are able to transact business and handle opportunities such as student discounts is a valuable feature of the Tower software. It helps small and independent retailers to offer benefits you;d typically see in bigger businesses.

« Older posts