Tower Systems develops, sells and supports specialty POS software for independent small business retailers.
Small business matters to us.
We only develop software for small business retailers. We always have and always will.
It is all we have ever done. This has been a deliberate choice, one of which we are proud.
Small business retail is what we know and love. It is what we believe in.
We are retailers too, small business retailers with three physical shops and nine online shops, all small, all niche and all locally owned and run. We walk in small business retail shoes every day, and we are grateful for the opportunities this brings us. It makes our software better and our customer service experience more focussed.
Our small business interest goes beyond small business retail. We are focused on specific retail channels. We are what is called a vertical market software company.
Our focus is narrow, on selected retail channels, developing software only for those retail channels. In fact, developing highly customised specialist software for those select specialist retail channels.
This narrow focus of ours reflects our interest in small business and our interest in the specific retail channels in which we serve.
Our goal is to help our small business partners to leverage more from their use of our software – to help them make their small businesses more valuable to their customers.
In reality, our focus is on the customers of the retail businesses we serve. Maintaining our eyes on these customers helps us develop more carefully targeted software for we know if our software serves the customers of our customers our customers will love us.
Through our own shops and our software and the work we do in the niche retail channels in which we specialise we are grateful to serve, to help make local economies strong.
Serving 3,500+ small business retailers provides us with a wonderful customer base from which we can learn. It also insulates us against the type of impact a business may feel if there is a challenge with a large, dominant, customer. Here at Tower Systems we don’t have that. Indeed, our approach is transparent and democratic.
We love this world of many independent voices rather than a software company world dominated by one loud voice.
Every election, politicians say that small business is the lifeblood of Australia. Then, after the election, they forget about small business. No wonder trust in politicians by Australian voters is low.
Small businesses are the lifeblood of our economy.
Small business retailers are nimble and able to lift local economies faster than big businesses and certainly better than online businesses.
Here are six tips for politicians on steps they can take, decisions they can make to help lift retail, especially small business retail.
This list could be much longer. It is offered here as a start, to gets people thinking of practical ways to support shopping small, shopping local.
The current disinterest by politicians in practical support for local small businesses has us on a path of business closures. Urgent action is needed to engage locals in supporting local businesses.
Retailer Roam is an innovative add-on to the awesome POS software from Tower Systems. It brings to a portable, device-independent, platform, access to POS software for retailers who want to sell Fromm anywhere.
This is perfect for retailers who sell at markets, on the road, in pop-up shops, out the front of their shop or in any other temporary and on the run location.
Retailer Roam is portable retail for small business retailers.
It is smart, powerful, flexible and able to run offline. It is safe, too, delivering a flexible and safe solution to indie retailers chasing business away from their shops.
We are thrilled to bring Retailer Roam to the world, to empower small business retailers with a tool that 100% helps them compete more efficiently and flexibly.
This is new software for a new type of retail. It has been developed with retailers.
Retailer Roam is a tablet app-based POS extension to the Tower Systems Retailer POS software. The app runs on Apple iPad and Android based tablets. It can run connected over WiFi or any other network. It can also run disconnected, synching when connected again
Retailer Roam is designed to help retailers better manage buy times without the need to install considerable hardware as well as to transact business away from the counter, from an outpost or from a vehicle some distance from the shop.
As the name suggests Retailer Roam enables the business to roam to transact sales.
You can sell for cash or credit card, to an account or through a LayBy. Selling is through a screen designed specifically for Retailer Roam and the types of devices on which it would be run.
Retailer Roam utilises the Tower Systems developed and proprietary secure TALINK platform to synchronise with Retailer store level data. That is, stock in your Retailer software can be sold through Retailer Roam.
Sell online and offline.
Yes, connect for easy EFTPOS processing.
Retailer Roam is set to change how, when and where retailers sell.
WHAT DEVICES OR HARDWARE DO I NEED TO RUN RETAILER ROAM?
Our preference is for a regular size iPad running minimum iOS 10.
Roam was developed and tested using Android 6.0 (API 23). So, if you are running an operating system ahead of Android 6, you’re good to go. We anticipate that Roam could work in earlier versions (either 5, or 4.1). However, we may need to setup for this.
We recommend and support Epson IP receipt printers. Our preference is the Epson TM82 Ethernet receipt printer. A full list of supported printers is available from Tower Systems. You can share an existing printer between multiple Roam Terminals or even share a supported printer with a Retailer fixed POS if operating in store. A Receipt Printer is not mandatory to operate Roam as receipts can be emailed.
Any direct Bluetooth scanner, i.e. a scanner the communicates directly with the terminal and not via a base, should work. We support and recommend the Socket range of scanners.
POS software company Tower Systems offers POS software connected websites to its customers. The e-commerce development is available with Shopify, Magento and WooCommerce.
Yes, we are a POS software company that also developed websites. Our experience is considerable, as our portfolio of websites shows.
We have web development experience with Magento, Shopify and Woo Commerce (WordPress). Tower also operates multiple consumer facing websites itself that are Shopify and Magento based and connected back it its own retail business POS software.
Our recommended solution for independent and small business retailers is Shopify. It offers the best solution, the easiest to engage with, the fastest to engage with and the most flexible at a local store level. We say this based on our own experiences in establishing and running sites.
That said, we are equally happy with Magento. It really does depend on the objectives of the business and their budget.
Online is about a race to the cash. By this we mean that an online shopper is more likely to be ready to purchase. The first business to take their cash wins. This is where POS integrated websites can win. We can show you how.
The latest release of our POS software introduced a new style web dashboard to help in-store online sales fulfillment. This, coupled with inventory integration, accurate stock on hand data, professional image handling and smart SEO work helps you create and run an efficient, integrated physical and online business.
Whether you run a single store or operate as part of a marketing or banner group, Tower Systems has a track record of success you can leverage for your success. Let us show you how.
What we bring to the website / POS software solution integration is experience as retailers. beyond 0ur awesome technology and our experience with Shopify and others, it really is our retail experience in-store and online that makes a difference for Tower Systems customers. We can help with the glue that makes having a cool website work for a business. This is an important factor, especially to small business retailers.
Tower Systems understates all web development, locally, in its Hawthorn Victoria office. We do not offshore this work.
Small business retailers need to work relentlessly to find ideas of their own, ideas suited to their unique situation, big ideas and small ideas, ideas for new traffic, products and services.
Owning a business lays this obligation to be perpetually creative, perpetually innovating, on you.
Coming up with fresh ideas can be a challenge. Sometimes, retailers and retail managers experience a block, like writer’s block. Here are suggestions for ways to clear this blockage.
These ideas are about you getting lost in experiences which are unrelated to your business and unrelated to what you are used to.
By getting lost, ideas have a better opportunity of surfacing, solutions have a better opportunity of making their way out.
Scheduling time to nurture yourself with ideas like those noted above could help you become more productive and creating for the business.
While the activities should be enjoyable, the business stands to benefit from greater creativity and more focused mental energy.
Have fun and let the great ideas roll!
The direct Xero interface in the POS software from Tower Systems helps indie and small business retailers save time and money, every day, easily, consistently, with surety appreciated by accountants and business owners.
Tower Systems has been integrated with Xero for many years, delivering a time saving and accuracy focussed solution to small business retailers. We are a Xero partner and have actively participated in the awesome Xerocon conference events several times as well as having been featured in the Xero users magazine.
We are grateful to the uplifting of the Xero community, for their support and endorsement though active use of our POS software Xero interface.
Through our direct POS software Xero interface, purchase, sales, credits and other business critical data flows direct to the accounting software, ensuring accurate record keeping without the need fort double handling of data. This improves accuracy. It saves time. It helps businesses make better quality business decisions.
This is what a good, safe,. stable and endorsed POS software / Xero like works like … it serves the needs of small business retailers and helps them with business efficiency and accuracy.
This is an advantage from Tower Systems. Something that delivers good outcomes to our business partners, the small business retailer community who rely on our software, the thousands we serve every day with awesome software and awesome software support.
Our Xero like has been developed by us. It is supported by us. It is direct. This saves time and ensures better data accuracy. Indeed, we use it ourselves for shops that we own and run. yes, we walk in the shoes of our customers every day. This is important in that we can speak from first hand experience when helloing 0ur customers, advising them, training them and guiding their experiences with our software and with Xero.
Having skilled in-house accountants helps us to provide access to a level; of expertise and experience small business accountants appreciate and benefit from. We help way beyond the software, we help by bring professional accounting expertise to the table to make our POS software Xero link genuinely valuable.
This is another Tower Advantage.
Here is another new video from our free collateral service.
newsXpress Southland is a card, gift and collectibles shop in the sprawling Westfield Southland shopping centre in south east Melbourne.
With rent increasing faster than foot traffic to the 300+ store shopping centre, the manager of the business needed to connect with shoppers outside.
Online was the obvious choice but time was limited. The goal was to find a solution that enabled the business to get online without any additional management or accounting time involved.
Xero partner Tower Systems provided an integrated Point of Sale software solution for in-store and well as online. This seamless link, coupled with complete xero integration, provided the time-saving solution the business was looking for.
“In the first six month, online revenue passed A$75,000”, commented Jayden Norton, Manager of the store.“This is a direct bottom line benefit for the business as there is no additional labour cost and no capital expenditure.”
“We could not have done this without the xero link as that enabled us to effectively open a second outlet without what in the past was additional accounting or bookkeeping cost.”
As the business has become more familiar with the Tower Systems and xero solutions it has evolved the online offering to be more comp0etitive against big retailers in the online space. This has seen click and collect and online LayBy launched.
It is with online LayBy where the business has benefited from the xero integration in that the shopper is able to pay over time, interest free, and the retailer is paid immediately. There is no additional accounting or bookkeeping work involved as the data flows from the website to the POS to xero without being touched by human hands.
A shopper adds items to their shopping cart, they select online LayBy, provide basic instant credit check data and fine the application approved or otherwise in seconds. The retailer is paid less a small handling fee with the finance company taking full responsibility for collecting payment.
With click and collect, the payment is handled online. This works best as to commits the shopper and turns the in-store visit to an easy collection. Experience has shown this is what shoppers prefer rather than having to worry about payment in-store. It also means one person can purchased while another can collect, with appropriate secure authority.
Doing this, flowing data from shopper through to xero in this way eliminates mistakes that can be made when data is re-keyed. It also saves considerable time and this is a tangible business benefit.
“Control and transparency of data at each step in the line is key for our business because like any small business every cent of margin is important” commented Jayden Norton. “The solution needed to be easy and neat for us and for our customers. Xero was a key part of achieving this.”
In addition to the xero integration, Tower Systems POS software integrates with Shopify, magento and WooCommerce – the three leading e-commerce platforms in the world. The web development team at Tower has enhanced these to offer a multi-store solution whereby independent retailers can trade under a single branded website rather than needing their own website.
“The xero integration is the back-office piece where real labour costs are reduced”, commented Gavin Williams, Tower Systems COO. “We only sell to independent small business retailers in selected retail niches such as bike shops, jewellers and garden centres. Having the xero integration is vital as they are all competing with big business and every saving, no matter how small, is loved.”
Tower Systems is an Australian based POS software company currently serving in excess of 3,500 small and independent business retailers. The company can be explo9red at www.towersystems.com.au.
Tower Systems owns newsXpress Southland.