Tower Blog

A blog about smart POS software for independent small businesses.

Category: Music instrument shop software

Repairs management software helps small business retailers with workshop and repairs management

We are grateful to the bike shops, jewellers and other retailers with repairs facilities in their businesses who have helped and guided us as we have continued to evolve our repairs management POS software.

Through our repairs tools we help retailers manage repairs for repairs undertaken in the business as well as repairs works outsourced to outside the business. From the moment a repair is brought into the business it is tracked. This includes recording comprehensive customer details as well as requirements as to the repairs to be undertaken.

The Repairs management tools in our Point of Sale software track labour and parts at each step of the way, providing the business accurate record keeping and the customer good detail of the works undertaken.

Some of the repairs management  functions our specialist retail Point of Sale software’s unique repair features are being used for a range of specialty retailer situations including:

  • In Jewellers: Jewellery and watch workshop repairs, dated manufacturing.
  • In Bike Shops: Bicycle and tricycle repairs, warranty returns.
  • In Garden Centres: Landscaping services management.
  • In Firearms Stores: Gunsmithy and equipment repairs, warranty returns.
  • In Pet Shops: Aquarium installations.

As with all of the facilities in our POS software, we evolve the software to serve evolving needs based on a democratic engagement with our customers. It’s important that we serve the majority when considering software enhancements.

Tower Systems streamlines the repairs process, facilitates good communication and helps bring management certainty to the overall repairs process in your business. It helps local independent businesses provide the kind of professional, personal and efficient repairs services that major corporate stores and online-only offerings can only dream of.

We do this in a small business friendly way. It is current design software created for current needs. Locally made and supported software for local retail businesses with the repairs services offer.

We back our repairs management software with terrific training. We tailor the training to serve the needs of each business, to help them get the most from the software.

Serving a number of specialist retail channels gives Tower Systems the opportunity to provide more comprehensive and flexible repairs/job/manufacturing management software. Our customers continue to provide feedback and influence the development and support of this software feature, from firearms stores to bike shops and more.

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POS software made for small business music shops

Tower Systems offers POS software for music shops. Point of Sale software to help music shops manage sales, repairs, warranty coverage, insurance and more as it brings to life tools and facilities designed to help small business musical instrument retailers to better serve their customers.

Developed on the back of awesome Australian made POS software for toiler specialty retailers, the Tower Systems music shop POS software is unqiue,  niche and highly tailored to the needs of local music shops.

Importing supporters stock files with product descriptions and pricing is easy. The Toower software handles EDI with ease. Indeed, this direct supplier stock file and invoice link frees music retailers for easy access to data direct from suppliers in a modern and 2020 way.

Using the Tower Systems Music Shop POS software, retailers are able to easily and efficiently…

  1. Track all customer purchases. This makes after sales follow up easy and structured.
  2. Track item serial numbers.
  3. Track and manage repairs including those down in-house and those sent out.
  4. Manage marketing to shoppers based on specific purchases.
  5. Provide personal product care information with each item sold.
  6. Bundle items to make packages attractive for parents and to limit the opportunity of price comparison.
  7. Offer buy now pay later to protect business cash flow while allowing customers time to pay for purchases.
  8. Bring in supplier electronic invoices.
  9. Bring in supplier stock files.
  10. Encourage one-time shoppers to spend more in a visit.
  11. Personalise receipts so they are beautiful and functional.
  12. Sell anywhere, any time.
  13. Sell online through a beautiful Shopify link.
  14. Link to Xero and cut the cost of bookkeeping.
  15. Link to EFTPOS to reduce keystrokes and mistakes.
  16. Steamline the sales counter.
  17. Order based on real sales data – thereby reducing over stock and dead stock.

Respecting the capital needs of retail, our music shop POS software is available for rental for $145.00 a month. For this you get…

  1. Specialty music shop POS software developed in Australia.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

The $145.00 is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.

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Awesome Australian made music shop POS software

The music shop POS software from Tower Systems is packed with facilities music shops can use to run more efficient and enjoyable businesses.

  1. Say goodbye to LayBy With our buy now pay later options.
  2. Serial number tracking. Record vital details that customers will appreciate.
  3. Instrument care. Include on receipts details for proper care of the instrument purchased. This can be included automatically.
  4. Repairs management. Tracking from when the instrument is Brough in to when it is collected.
  5. Make more money offering special orders that you can easily track from the counter and notify shoppers by email or text when the goods arrive.
  6. Get one-time-only shoppers spending more with an awesome and differentiating loyalty facility.
  7. Sell online easily, direct from your POS software. We link direct to Shopify and Magento.
  8. Bring customers back with reminders on dates important to them including product tune / service opportunities.
  9. Save money on bookkeeping by integrating with Xero easy to use accounting software.
  10. Make more money from the one time only shoppers.
  11. Save time, load electronic invoices from suppliers.

Respecting the capital needs of retail, our music shop POS software is available for rental for $145.00 a month. For this you get…

  1. Specialty music shop POS software developed in Australia.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell online from your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

The $145.00 is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.

We are local. Tower Systems serves 3,500+ specialty businesses. If you think we could help you, please call…

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POS software for music instrument shops

Tower Systems is thrilled to offer POS software that serves the needs of music instrument shops. An experienced music instrument retailer and repairer discovered our software and let us know that we have facilities in the software ideal for their business.

The facilities in our POS software that can be useful in music instrument sales and repair include:

  1. Repairs management – including in-house and out of business repairs.
  2. Serial number tracking. Some instruments come with a unique serial number. This can be tracked to the customer.
  3. Product care support. This is a big help as some musical instruments require special care and that this can be automatically served is a bonus.
  4. Handling customer special orders. This is a real treat as many instruments are sold as a special, one-off even, order for a customer. Being able to record and track this will help.
  5. Managing bundle sales: instrument, case, warranty coverage.
  6. Tracking product purchase anniversaries. This can help with marketing back to customers to guide them and encourage them for future purchases, or for warranty or care support.
  7. Flexible management of the application of freight costs to product sale prices.
  8. Webstore data flow for easy online selling.
  9. Payment options for instruments including buy now pay later.

These facilities are in addition to the awesome facilities you expect to see in good POS software for small business retailers.

The software can run in a single store as well as multiple stores. This sees it working well for local small businesses as well as bigger businesses with multiple outlets.

Tower System is grateful for the opportunity to help local and independent music instrument and repairs businesses to better serve in their local communities and online.

It is said that music is life. Helping local music shops helps local communities in our eyes and that is a wonderful use of our software. We are grateful to have been found to have something of usefulness for local music and instrument retail businesses.

We love it when our software is food to be useful in another marketplace, one in which we have not been specifically targeting in the past. But here we are: music instrument shop software!

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