The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryAbout us

What makes Tower Systems different: our positioning, in plain terms

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Every software company says it is different. Few say clearly how. This post sets out what Tower Systems stands for and why it matters to the specialty retailers we serve.

First up though, here at Tower Systems we’re not about cliche-heavy corporate speak. Our customers are local small business retailers, independent retailers. They like direct talk.

Our positioning, in one sentence

Tower Systems is specialty retail POS software, built, sold, trained and supported in Australia, that helps independent retailers turn their specialist knowledge into a stronger business.

That’s it. Plain and simple. That’s us.

The one thing to remember

We go deep, not wide.

We do not try to be POS software for every business. We build for specific specialty retail trades, and we own the whole relationship with our customers: the software, the training, the support. That focus is what holds everything else together.

The four pillars

Deep niche specialisation. We build for defined specialty retail channels, not retail in general. The workflows, language and reports are shaped around how each trade actually operates. The retailer works the way they already think, rather than bending their business to fit generic software.

Full local stack control. We build our software, sell it, train on it and support it — ourselves, in Australia. There is no offshore call centre and no third party between us and the retailer. When you need help, you reach the people who made the product.

Freedom of payment choice. We do not lock retailers into a platform-tied payment processor. You choose your provider and negotiate your own rates. Many international platforms tie the software to their own payments. We do not.

Tools built for the owner. Beyond the sale, we build tools that help owners run a better business: an insights dashboard that surfaces the numbers that matter, stock and replenishment tools that save time, and reporting tuned to your trade. The software has to earn its place every day, not just at the counter.

Why this matters to specialty retailers

Specialty retailers do not win by being everything to everyone. They win on product knowledge, specialist services, supplier relationships and the way they deal with customers.

That is the kind of retailer we build for. Software that understands your trade. Support from the people who built it. No lock-in to payment platforms you did not choose.

Who is the ideal Tower Systems POS software customer?

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We know we’re not right for all retailers. In fact, our commitment is that we will say so if this becomes clear to us at any point in our discussions with you.

POS software companies usually claim to suit everyone. We would rather be honest. The wrong customer wastes their money and our time, and after forty years we have no interest in pretending.

Our ideal customer owns and runs a specialty retail business in Australia or New Zealand. One shop, maybe two or three. They work in the business, make the decisions and feel the result of every one. Among our thousands of customers are bookshops, outdoors shops, newsagents, gift shops, jewellers, bike shops, garden centres, toy shops, produce stores, pet shops, fishing and charity shops  and firearms dealers.

What they share is a type of shop that generic POS software handles badly. Serial number tracking for bikes and firearms. Repairs. Scale integration in the produce store. Magazine handling in the newsagency. Inventory tracking for the jeweller. Weatherproof labels for outdoor businesses. If you have ever tried to bend a big-name POS product around work like that, you know the feeling. That feeling is usually what brings people to us.

They also want to manage the business, not just take payments. Stock control, theft, margin by category, reordering discipline. If all you want is a till, cheaper options exist and you should take one. We mean that. Our software earns its keep through what happens after the sale is rung up.

Support matters to them, often because of a bad experience somewhere else. When customers call us they reach our team in Australia, and many of us have worked in or owned shops like theirs. We have lost count of how often someone told us that mattered more than any feature.

The newer thing: curiosity about AI without any appetite for learning it separately. Our customers drop a supplier invoice into the software and watch it load in 30 seconds, or click AI Insights on a report and get advice in plain English. Built in, not bolted on.

Who is not a fit? Hospitality, pure service businesses, and anyone shopping on the lowest monthly fee alone. Better to say so here than disappoint you later.

If you recognised your shop somewhere in this, book a free demo and bring your hardest questions. We have been answering them since 1981.

Tower Systems serves local independent retailers in Australia and New Zealand

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Supporting local specialty shops has been the foundation of Tower Systems since 1981. We began by creating software for family-owned businesses, and that focus remains unchanged today. We are not interested in serving large corporations or franchise groups. Instead, we find purpose in helping the local garden center, the family-run jewelry shop, or the neighborhood pet store thrive. We believe that when these small businesses succeed, the benefits flow through to the owners, their employees, and the entire local community.

Our software is built to handle the unique needs of niche industries, specialty retail businesses. Whether you manage inventory by title in a bookshop, track repairs in a bike store, or handle bulk sales in a produce market, the system is designed to simplify your day-to-day operations. This specific focus allows you to spend less time on paperwork and more time sharing your expertise with your customers. It is about giving you the tools to demonstrate your local knowledge and build a genuine connection with the people who walk through your door.

Profitability is at the heart of our partnership. Our retail management software helps you identify what is working in your shop and where you might have opportunities to improve. By providing clear insights into your stock and sales patterns, we help you make informed decisions that protect the health of your business. We want to see you have the right items on hand when your customers need them, ensuring your shop remains a vibrant part of the local economy.

We view ourselves as a small business serving other small businesses. This shared perspective means we understand the challenges you face and are committed to offering personal, human-first service. We are not a high-pressure sales company. We would rather listen to your specific needs and see if we are a good match for your goals. If our values align, we work alongside you to build a stronger, more resilient retail business.

If you run an independent specialty store and are looking for a partner who truly values local retail, we would appreciate the chance to talk. From antique shops and fishing stores to newsagents and toy shops, we are here to help you navigate the future of specialty retail with confidence.

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The right POS system for any retail business depends on the specific needs of the retail business. Tower offers specialty retail business software made for local small business retailers. To see if we might help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

We are grateful to be part of Constellation Software

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Just over a year ago, Tower Systems was acquired by Vela APX, part of the Constellation Software group. It’s been a terrific first year under new ownership. What we hoped for pre-acquisition has been our experience.

Mark Fletcher, founder of Tower Systems commented: “I am grateful to have found a happy and strong home for the Tower Systems community of team members and customers and to have done this at a time of my choosing. I am also thankful for the opportunity to continue to serve the business as it evolves in its service of local independent small businesses. Our mission remains: to help local indie retailers thrive.”

Mark is still with the business, and loving it.

Tower customers have noticed minimal change. Our focus on local small retail businesses remains.

In the last year we have delivered awesome POS software updates, hosted many customer meetings, handled thousand of customer support and advice calls, released new training materials and helped with plenty of suppliers serving our retailers.

It’s been a business and good year, just as it was planned to be prior to the sale of the business.

As part of a larger family we have more people we can call on for advice and more shoulders to lean on if we need.

Gavin Williams, General Manager of Tower Systems, expressed excitement about joining the Vela Software Group, “We’re excited to join the Vela Software Group, a move that builds on the dedication and talent of our team. This partnership will help us grow, innovate, and continue providing practical solutions that make a real difference for the Retail businesses we are proud to serve.”

Gavin leads the business today, guiding it daily.

Mark Schmutter, Group Director at Vela APX, echoed this sentiment in saying “We are thrilled to welcome Gavin, Mark and the Tower Systems team to the Vela Group. Their expertise in providing real solutions for independent retailers helps to strengthen our position in these markets both in Australia/New Zealand and with our other business unit servicing similar customers in the UK. Tower’s agility, innovation and flexibility, combined with Vela’s network of expertise and resources, will allow them to thrive and continue evolving with their customers.”

Mark and others at vela saw the value in the Tower business, for which we are grateful.

This post today is not to brag. Rather, it’s a note that a year on we’re settled, happy and having a terrific time serving our small business retail customers and being part of the Vela APX works. We are excited to see what 2026 brings.

Our Purpose: Championing the Success of Local Retail

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In the heart of every local community, you find local, independent retailers. They are the specialty shops, the family-run businesses, and the small businesses that give our towns unique character.

We believe in local. We know that local is where community flourishes, and it is this belief that drives our entire purpose: to empower local retailers to thrive.

But what do we mean by these words? They are not just marketing buzzwords for us; they are the principles that guide our work every day.

When we talk about empowering businesses, we mean providing practical, powerful tools and the expert training to use them. Empowerment is not about handing over a box and walking away. It is a partnership. Our tool is our Australian-made and supported Point of Sale software, designed specifically for the needs of businesses like yours. Paired with our comprehensive training, it becomes a lever for genuine growth and efficiency.

And what does it mean to thrive? We see it as something more profound than just staying afloat. A thriving business is profitable, of course. Profitability ensures sustainability, supports staff and their families, and allows for reinvestment. But it is also about being happy. It is the satisfaction of running a successful venture that you are passionate about, serving customers who value what you do, and feeling secure in your future. A profitable, happy business is a cornerstone of a healthy community.

We know our software can make a tangible difference because it was built for the very challenges and opportunities that independent retailers face. We also know that technology is only as good as the people who use it, which is why our local support and training are so central to our mission. Just as retail is a personal business, our support is personal too. We get to know our clients and work alongside them to achieve their goals.

This commitment has been our focus for decades, and we are incredibly thankful to serve more than 3,000 local retail businesses across Australia and New Zealand. They are a testament to the resilience and importance of shopping local.

We are also deeply grateful to everyone who has worked at Tower Systems, both past and present. It is on your shoulders that we stand today, continuing our work to serve and champion local retailers. You have helped us, and continue to help us, pursue our purpose with passion and integrity.

Your business is personal. Your success matters to you, your staff, your customers, and your community. It matters to us, too.

We would love to help you thrive.

Tower Systems helps small business retailers navigate change with confidence

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In 2025, local small business retail is changing rapidly. Customer expectations are shifting, in-store management practices are evolving, supplier requirements are adapting, and the very nature of commerce—how, when, and where people buy—is different from even a year ago. If you’re in retail, you’re experiencing these shifts daily.

A key concept in this evolving environment is “omnichannel,” which simply means meeting your customers wherever they are: in-store, online, or a combination of both. Here at Tower Systems, we understand this need deeply. We provide local small business retailers with a comprehensive solution that supports your operations in-store, online, on the road, and at pop-ups. Our goal is to empower you to retail wherever you need to retail.

The shift towards all-in-one Point of Sale (POS) systems is driven by the need for small businesses to manage various facets of their operations—such as payments, inventory, and customer engagement—from a single, cohesive platform. By integrating these essential tools, businesses can eliminate the inefficiencies that often arise from managing separate, disconnected technologies.

The benefits of integrated POS systems are clear. Small business retailers have reported a 50% reduction in transaction times after adopting advanced POS systems. This not only speeds up sales but also significantly cuts down on customer waiting times, leading to higher customer satisfaction and increased productivity.

Advanced POS systems, like our Tower Systems POS software capture valuable data, such as purchase history and preferences, enabling small business retailers to create tailored promotions and offers. Integrated loyalty programs further encourage repeat business by offering personalised rewards, ensuring a seamless experience for customers whether they’re shopping online, in-store, or through mobile channels.

To thrive in this competitive landscape, small business retailers are looking for specific features in their POS systems beyond basic payment processing:

  • Ease of use: Intuitive, user-friendly interfaces are a priority. Easy onboarding allows businesses to get up and running quickly, letting employees focus on serving customers rather than grappling with complex technology.
  • Scalability: As businesses grow, so do their needs. A scalable POS system can accommodate new features like loyalty programs, online ordering, or advanced reporting, meaning you won’t need to completely replace your system as your business expands.
  • Security and compliance: In an era of increasing cybercrime, security is paramount. Integrated systems offer built-in tools to protect sensitive data and ensure compliance with regulations like PCI-DSS, safeguarding your business from costly breaches.
  • Support when you need / want it: Downtime can be detrimental. Round-the-clock support, whether for technical issues or guidance on system features, ensures uninterrupted business operations.

As the POS landscape continues to evolve, the expectation is for solutions that go beyond simple payment processing. Comprehensive systems, like Clover’s all-in-one system, manage transactions while also supporting vital business functions such as inventory management, employee scheduling, and customer engagement. This holistic approach streamlines operations and provides tools that foster growth and efficiency, particularly for businesses looking to scale or optimise their workflows.

By partnering with a provider like Tower Systems, local small business retailers can find comfort in a suite of tools specifically calibrated for their unique businesses, helping them to compete effectively, both locally and beyond.

Vela APX Announces the Acquisition of Tower Systems

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January 21st, 2024 – Melbourne, Australia – Vela APX, a division of Vela Software Group and Constellation Software Inc (CSI), is pleased to announce the formation of Tower Systems, following the acquisition of assets from Tower Systems International Pty Ltd. This acquisition strengthens Vela’s portfolio and enhances its capabilities across independent retail in Australia and New Zealand.

Tower Systems provides Australian-made and supported Point of Sale (POS) software designed specifically for independent and specialty retailers. With tailored solutions for sectors such as jewelers, garden centres, bike shops, pet stores, and more, Tower Systems empowers local businesses to streamline operations, enhance customer experiences, and grow sustainably. The company also offers integrated services such as eCommerce website development, inventory management, and accounting integrations, ensuring a comprehensive solution for retailers. Backed by a dedicated support team and decades of industry expertise, Tower Systems is a trusted partner for small businesses across Australia and New Zealand.

Mark Fletcher, founder of Tower Systems commented: “I am grateful to have found a happy and strong home for the Tower Systems community of team members and customers and to have done this at a time of my choosing. I am also thankful for the opportunity to continue to serve the business as it evolves in its service of local independent small businesses. Our mission remains: to help local indie retailers thrive.”

Gavin Williams, General Manager of Tower Systems, expressed excitement about joining the Vela Software Group, “We’re excited to join the Vela Software Group, a move that builds on the dedication and talent of our team. This partnership will help us grow, innovate, and continue providing practical solutions that make a real difference for the Retail businesses we are proud to serve.”

Mark Schmutter, Group Director at Vela APX, echoed this sentiment in saying “We are thrilled to welcome Gavin, Mark and the Tower Systems team to the Vela Group. Their expertise in providing real solutions for independent retailers helps to strengthen our position in these markets both in Australia/New Zealand and with our other business unit servicing similar customers in the UK. Tower’s agility, innovation and flexibility, combined with Vela’s network of expertise and resources, will allow them to thrive and continue evolving with their customers.”

This acquisition reinforces Vela’s “connected autonomy” model, providing Tower Systems with the agility to innovate while benefiting from the broader support and resources available within the Vela Group.

For more information on Tower Systems and Vela APX, please visit velaapx.com or contact us at vela_m&a@velaapx.com.

A message for local independent retailers

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The news cycle is dominated by headlines about economic downturn. Daily there are stories about people doing it tough. While these stories can be unsettling, focusing solely on negativity can be counterproductive.

Here at Tower Systems, we understand the importance of fostering a positive and optimistic environment, especially during challenging times and even more especially in local small business retail.

Local retailers can nurture a more positive local tone.

Yes, the economic climate is challenging and complex. That does not mean there aren’t opportunities. Many local businesses have seen positive developments in 2024. There are green shoots. We encourage you to focus on what’s working for your business.

Here are some suggestions:

  • Highlight your successes: Showcase new products, host in-store events, and promote exciting developments on social media.
  • Maintain a sense of normalcy: Continue providing excellent customer service and keep your store environment upbeat with cheerful music and engaging displays.
  • Focus on what you can control: While external factors exist, you have the power to shape your business strategy and customer experience.

We’ve weathered economic downturns before, and each presents unique challenges. While the global situation adds complexity, many local businesses are finding success in this new landscape.

Let’s be proactive, optimistic, and focus on what we can do to build stronger and more resilient businesses. Remember, a positive outlook is contagious, and it can make a real difference in these times.

In out software for local small business retailers there are plenty of opportunities for sharing happiness and optimism with customers from easy to run cash discount offers, positive messages on receipts, bundles offers and event based offers that offer joyful celebration.

By not being part of the doom and gloom news cycle, your local retail business can set its own narrative of positivity that locals are likely to appreciate and respond to.

Our advice this Friday morning is to embrace positivity, look at what you can do to make your shop a haven of joy and happiness, a shop offering value, a place where you can your work colleagues enjoy serving each day. These are differences you can make that themselves will make a difference to you.

Who invented the first newsagency software in Australia?

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There is no evidence as to which programmer or software business invented and released the first newsagency software in Australia. Here at Tower Systems we can only speak to what we know, that for which we have evidence.

Tower Systems released its first newsagency software for Australian newsagents in late 1981. This software was for the management of newspaper home deliveries and accounts, newsagent sub-agent deliveries and accounts and for a range of over the counter retail sales functions in a typical Australian newsagency. It was written for a Apple micro-computer.

The functionality of our first newsagency software was determined by the owner of the company, Mark Fletcher, who had two years experience working in a newsagency. This, coupled with years of experience learning programming while working at the CSIRO, provided technical skills with practical knowledge, which were key to developing such a retain marketplace specific software solution. Knowing several newsagents helped in rounding out the practical knowledge of that a local newsagency needed.

This first release newsagency software from Tower Systems was completely replaced in early 1983 following a full re-write of the software in a more flexible and powerful software programming language that provided more options for the company as it expanded its reach of newsagents to use the software. This new release was delivered for the CP/M operating system on a range of different computers that ran it. The software soon expanded to be accessible beyond CP/M to cater to more complex business needs, such as access from more than one computer.

Already well established with plenty of newsagency customers, we are grateful for these early years in laying down a solid foundation for the business.

Back in these days the software was called by its acronym, NAPS, which stood for Newsagency Accounts Processing System.

Each year saw enhancements to the software small and large. Indeed, in the years between 1981 and 1999, the newsagency software from Tower Systems was re-written from scratch four times to leverage new software programming language technology and new database management technology. Each re-write unlocked new technology advances that helped newsagents broaden what they could do in their businesses with this software.

The Tower Systems newsagency software had evolved far beyond the scope of what was originally a newsagency home delivery and sub-agent accounts and delivery management solution, and this was still in the early years of the company.

Through the 2000s and the 2010s the newsagency software continued to evolve apace. Tower Systems expanded into a range of other vertical markets, each complementing the other, facilitating local small business retail expansion and all through this Tower Systems continued to serve newsagents.

Today, in June 2024, Tower Systems is proud to have more newsagents as customers than all other newsagency software companies combined. This is important as a software company needs more than 500 users of its marketplace specific software for the software to be commercially viable. Tower Systems today has close to four times this number in newsagency software customers alone.

While we have come along way from those early days in 1981, we remember them clearly. We appreciate and respect the support of our early-adopter customers. We are thankful for the many different colleagues who have contributed over the decades. We are grateful for the knowledgeable and caring crew at Tower Systems today. At our core we thank newsagents for it was their very unique needs that started us on this journey. Had we not encountered them at first behind the counter in the early 1970s we might to have understood the data opportunity of automating in our first newsagency software accounting and home delivery functions that we could not find automated by anyone else.

So, who wrote the first newsagency software in Australia? There is no evidence as to which company was first despite claims of being first. If you lay out incorporation dates and dates of the first customer, you can see by these facts enough to know who was not first.

Here at Tower Systems our focus is on serving local independent small business retailers with specialty needs. We have feature-rich software that is continuously evolving in service of these specialty retailers. We try and help our customer businesses grow, become more valuable and be more appreciated in their respective local communities.

We make POS software that helps Aussie and Kiwi local retail businesses thrive

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Tower Systems is a proudly Australian POS (point-of-sale) software company dedicated to helping local independent retailers flourish.

We understand that independent, speciality retailers are the backbone of our communities. They create jobs, provide essential services, and foster a sense of connection. That’s why we’re passionate about providing them with the tools and support they need to thrive, and we always have been.

All of our customers are local. They are independent too. Plus, they are specialty retailers, unique in their area.

Our POS software is designed for the needs of speciality retailers. Whether you run a jewellery store, a garden centre, a bike shop, or anything in between, Tower Systems has a solution to streamline your operations and boost your bottom line.

We think Tower Systems is different for plenty of reasons including:

  • Aussie-made and Aussie-supported: Our software is developed and supported in Australia. That means you get a product that understands the unique needs of the Australian retail landscape, and you get the benefit of exceptional local customer service. The essence of localness is right there in the software.
  • Built for speciality retailers: Our solutions are built to address the challenges faced by speciality stores. From managing repairs in bike shops to tracking product by weight in garden centres, our software has the tools you need to run your business efficiently.
  • Focus on what matters: We know that as a retailer, your time is precious. That’s why our software is designed to be friendly, intuitive. You can easily manage stock control, generate reports, link to a website, link to your accounting software and process sales without needing an IT degree.
  • Seamless integrations: Tower Systems integrates with a wide range of popular tools and services, such as Xero accounting software, EFTPOS terminals, and weight scales. This allows you to streamline your back-office processes and save valuable time.
  • Personalised service: Retail is a personal, and so is our support. Our team is always happy to answer your questions, provide training, and help you get the most out of your POS system.

We understand that implementing a new POS system can be a daunting task. That’s why Tower Systems offers comprehensive training and support to help you get up and running smoothly. Our team of experts will provide you with the knowledge and confidence you need to use our software effectively.

We’re also committed to helping you stay ahead of the curve. We’re constantly innovating and developing new features to ensure our software meets the evolving needs of Australian retailers.

Australian made POS software backed by local support from a team with retail experience.

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Hi, my name is Mark Fletcher, CEO of Tower Systems. I hate it when I call a help desk and I am put through to someone who follows a rigid script with limited options. I also hate it when I end up talking to someone in an offshore call centre who doesn’t understand my local situation.

At my POS software company, if you call for help, we answer the call and one of our local retail experienced help desk members talks with you about your query. There is no rigid script, no tech menu to navigate before you get through.

As retailers ourselves, yes we own and run 3 shops, we understand the importance of easily accessible customer service. We genuinely walk in your shoes. You’re welcome to meet us at any of our shops to see what we offer first-hand – to see that our retail experience is more than a marketing pitch.

Justin Randall grew up in retail before joining our help desk and then moving to sales. He’s passionate about helping local retailers thrive. He’d love to answer your questions: 0434 365 789 or justin@towersystems.com.au.

Tim Batt worked in retail but to be honest he’s been with us for 20 or so years so he’s likely yo be rusty behind the counter. Tim loves helping independent retailers: 0401 833 917 or tim@towersystems.com.au.

Whether you run a pet shop, jewellery business, gift shop, bike shops, garden centre, produce business, fishing shop, bookshop, music shop, sewing shop, op. shop, newsagency, toy shop or fabric shop, we will do our best to help you.

Visit www.towersystems.com.au or email sales@towersystems.com.au or call 1300 662 957 to find out more. We’d love to learn about your needs.

POS software for local Australian retailers who prefer Australian made and pitch shop local

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If your retail business is locally owned, pitched shop local and likes to stock Australian made products, we are writing this for you.

You know the importance of supporting local. Here are Tower Systems we are grateful and  proud to offer Aussie-made and supported POS (point-of-sale) software designed specifically for local retailers.

Tower Systems goes beyond just helping you process sales. Our POS software, called Retailer (we’ve been in the game for over 40 years!), is built with specialty retailers in mind. Whether you’re running a jewellery store, a bike shop, a garden centre, or something else entirely, Tower Systems has features that cater to your unique industry.

The software we offer today is designed for retail today, it’s very different to where we started, as is your shop most likely.

Imagine managing repairs in your jewellery business, selling produce by weight, or creating custom bundles of products – our Tower Systems POS can handle it all.

Tower Systems is all about helping local businesses thrive. We understand the challenges that independent retailers face, and our software is designed to streamline operations and boost efficiency.

Here are just a few ways our Tower Systems POS might be able to help your business:

  • Save time and money: Streamline your processes and reduce errors with user-friendly software.
  • Improve customer service: Faster checkouts and better inventory management lead to happier customers.
  • Gain valuable insights: Get reports and data to help you make better business decisions. Better still – ditch reports and rely on business insights presented to you.
  • Integrate with other tools: Connect your POS system with existing accounting software or online stores for a seamless workflow.

One of the biggest benefits of choosing Tower Systems is our local human-based support. With a team based here in Australia, you can get the help you need quickly and easily. We also understand the specific needs of Aussie retailers, so you can be sure you’re getting software that’s built for our market.

With us, support starts with a conversation. There are no rigid scripts. Talk to us. Tell us what’s on your mind.

If you’re looking for POS software that’s made for Australian retailers by Australians, then Tower Systems is the perfect choice. Visit their website to learn more about their products and book a free demo today!

Our April Fools Day blog post from 2012 has become a reality

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On April 1, 2012 we wrote:

SHOPBOT POS SOFTWARE ENABLED ROBOT CLOSE TO LAUNCH

April 1, 2012

Trials of ShopBot, our shop floor robot, indicate that we will meet the commercial target release of June this year. Retail staff are set to be a thing of the past with the Point of Sale software integrated ShopBot.  Besides selling product and taking payment from the shop floor, ShopBot will automatically order from suppliers and network with other ShopBots to track and apprehend would-be shoplifters. Retailers will be able to deploy ShopBot for the cost of 10% of an employee’s wage for a year.

It was an April Fool’s Day joke.

Now, April 1, 2024, we have some retailers with shop floor robots selling stock, tidying, cleaning and re-stocking inventory. In 12 years, the use of tech in retail has changed so much.

Here at Tower Systems, our focus is on delivering tech that enables local retailers to shine how they wish to. In our experience, local retailers prefer to offer personal service that leverages their local knowledge and experience, leaving the automated approach to retail to big businesses that tend to be less personal.

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