Tower Blog

A blog about smart POS software for independent small businesses.

Category: About us (page 1 of 18)

Happy New Year!

We hope that 2020 is prosperous, fulfilling, healthy and relaxing … for all of our customers and those who rely on their businesses for income and more.

We appreciate your support through 2019 and recommitment to be here for you in 2020.

Together, we can make 2020 a wonderful year!

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May your Christmas be calm and bright

We love this video we created for newsXpress stores this Christmas so much that we share it here as a Christmas greeting to all who stop by here.

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We’re loving the reaction to our new POS software website

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Welcome to our POS software company, Tower Systems

Tower Systems is an Australian POS software company that develops, sells and supports software for selected specialty marketplaces including pet, garden, toy, gift, homewares, jeweller, bike, news and produce businesses.

We only serve independent retail businesses. We are comfortable in the small business retail space and are grateful to serve more than 3,000 of these businesses with speciality software made for retailers in their niche.

Our mission is to help retailers run more successful businesses. Our definition of success is a business that is making money, where the owners and employees enjoy what they do and where suppliers enjoy transacting.

Good POS software can play an important role in nurturing business success as it sits at the heart of the business: transacting sales, managing stock, tracking customer activity and shining a light on business opportunities.

What makes us different is how we engage. We go beyond what is traditional software company.

  • We welcome working with your suppliers to create data links that save you and them time, data links that improve data accuracy, data links that feed more accurate business reports.
  • We provide business insights based on data cultivated through the software – to business owners who ask. This is a free service.
  • Our help desk provides context for advice. Rather than the turn it off and turn it onadvice, our help desk team members explain the why, why from a business perspective the advice they are providing matters.
  • Our software updates contain enhancements suggested and voted on by customers. You can have a direct say in the evolution of the software.
  • Our communication is in plain English. While we are a company of IT geeks, when talking with customers we keep it simple. We know POS software technology scares people. We don’t want it to scare our customers.
  • We are accessible. You get to talk with real people all the time, including our leadership team.

Smart POS software is key to any retail business but especially so in the small retail business space where competitive pressure is acute and challenging. We seek to help these indie retailers more successful engage competitively without the big business cost often attributed to competition.

Our decades-long track record is establishing, ensuring indie small business retailers can trust our focus, support and products.

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Loving our new website design

We are grateful for the wonderful and encouraging feedback for our new website design. Thank you.

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We support the shop local message that supports small business retailers.

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Our small business POS software TV commercial

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Our POS software empowers small business retailers

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POS software training from Tower Systems is gentle, supportive

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POS software TV commercial from Tower Systems

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We love the diversity in our small business POS software retailer community

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Local POS software supporting local retail businesses

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What makes our small business POS software special?

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Tower Systems is a personal service specialty retail POS software company

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Tower Systems is a personal service specialty retail POS software company

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Tower Systems is a personal service specialty retail POS software company

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Tower Systems is a personal service specialty retail POS software company

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Recarpeting the office

It’s been a busy day at our head office today with carpet layers in and replacing our carpet. It had to be done on a Saturday because weekdays are crazy busy.

The new carpet looks good. It enhances noise absorption and gives the office a stylish sexy look.

Our help desk remained life through the disruption.

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Tower Systems supports its customers in TV commercial

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We are on TV

In putting together our new TV ad we decided to make a pitch for local retail businesses. We put the call out to our customers to send in a photo of their shop. We were thrilled with the response. Here is our Aussie POS software TVC…

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A message for retailers who pitch shop local when promoting their shop

If you are a small business retailer and you pitch shop local in promoting your business, please take a look inside your business. Look at what you buy, the source of the goods and services.

Do you shop local?

Shoppers today notice these things. They want to know the source of what you sell and use in your business.

Because the understand that shopping local is about more than product or goods being made locally.

Shopping local is about a whole of business local experience.

Tower Systems is an Australian POS software company serving local small business retailers with locally developed, supported and trained POS software for speciality retailers.

Many of our competitors are based overseas. When you buy, rent or lease their software, 100% of what you spend leaves the country.

When. you buy, rent or lease from Tower Systems, 100% of the spend stays in Australia.

If you are a local small business retailer and want to show off your local credentials, shop local for your POS software with the locally grown and supported Tower Systems retail management software.

By shopping locally with us you are supporting the Aussie tech industry. This is good for the economy as well as the career paths of school leavers. Yes, shop local reaches beyond the transaction itself. Shopping local delivers wonderful and appreciated value, often outside the business you shop with.

You’d see that in your shop too, when you support local suppliers. It could be part of the pitch you make to local shoppers, to support their local community because your reach is outside your shop and into the community.

We are a proud, strong and growing local POS software company offering world class software here in Australia as well as in New Zealand and some other Pacific region countries.

Our contribution is consistent and far-reaching, beyond out Hawthorn VIC office. This is a demonstration of the value of shop local – the jobs we provide, the families we support, the buying we do with other local businesses.

The circular relationships of supporting local businesses have value considerably beyond the $$$ transaction value in front of you.

For good local POS software for specialty retail, consider Tower Systems.

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POS software for small business retailers who aren’t rocket scientists

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How our POS software co. helps small business retailers pitch their economic value

Through a range of assets, our POS software company helps small business retailers pitch the value of small businesses and local retail businesses in Australia.

These assets are readily available for any to use. Many are unbranded, too, making their use even easier.

We research the content we create and ensure it is accurate as well as easily understood for people in the community. We want them to pick up on the small business value narrative and through this better support small businesses, especially small business retail.

We are grateful for the opportunity to serve in this way.

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Recruiting for the POS software help desk

We invite prospective employees with good retail business and / or tech skilles to consider a career with us. We are welcoming candidates for a help desk support role.

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Inspiration for small business retailers

A private facebook group that we launched earlier this year is providing appreciated inspiration for indie small business retailers.

We and others at the group share retail insights and inspiration, to give the indie retailer community a broader range of opportunities.

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