Tower Systems is grateful for the support of Aussie newsagents who use its newsagency software to help run their businesses.
From a range of newsagency specific capabilities, the company provides newsagents tools for traditional newsagency functions as well as a pathway to new services and facilities as they evolve their businesses to be more relevant in this rapidly changing world.
In retail there are terrific newsagency specific just as there are for the home delivery newsagents. The company has well established, well proven facilities that serve this specialty small business distribution and retail channel.
The company has also sold its software to supplier related businesses following thorough selection processes. Serving suppliers has helped better inform the Tower team about enhancements that deliver additional benefits to Tower customers.
The Tower Systems newsagency software is used by more newsagents than any other newsagency software.
TOWER SYSTEMS NEWSAGENCY SOFTWARE Q&A:
What are the most significant benefits of the system?
In addition to newsagency management specific facilities, using this software you can expect to reduce the cost of dead stock, improve traffic flow at the counter, spend less time agonising over decisions and enjoy the benefits of selling more.
Like any business tool, the benefits you get from using our newsagency business software reflect what you put in. There is no limit on how much training you can get from us.
Tower Systems approaches the opportunity as a long-term relationship.
Can I help local charities and community groups raise funds?
Yes, easily. You can track purchases by people supporting those groups and offer a rebate of your choosing to groups that support your business.
Can I ensure I do not sell to underage shoppers?
Yes, you can have a prompt come up on the screen to check that a customer is age-appropriate.
Can I offer buy now pay later like Afterpay?
Can I offer click and collect for online shoppers?
I have multiple loyalty offers for different categories, can I handle this?
Yes, easily. We have businesses managing a discount for shoppers who purchase 10 of one category, eight of another category and more where each offer is managed easily from the software. A single customer can engage with multiple loyalty offers. Plus, we track what customers buy so you can leverage this data.
Can I handle customer magazine putaways?
Can I take payment for newspaper subscriptions?
Can I do magazine returns electronically?
Can I handle a bundled price like buy 2 get 1 free?
Can I give manage newspaper home deliveries?
Can I take steps to manage / reduce employee theft?
Is there management only control and access for seeing what people do?
Can I create a roster?
My business is changing and I want to sell café type products?
This is easy.
Will this software help me evolve my newsagency business?
Yes, easily. The software is web connected, to Shopify, Magento and WooCommerce. These connections help you engage online, attracting shoppers who would not walk in front of your shop.
Can I give loyal customers better prices?
Can I track sales to a particular customer?
Can I market to customers based on their purchase history?
Can I sell items by colour, size and style?
Yes, easily. This means you can sell fashion items if you want to get into a new area.
Can I sell bundled items like a gift pack I put together?
Yes, this is easy. You can have a bundled price as well as single prices for each if you wish. Creating bundles is easy as is retreating from bundles back to single items, maintaining the integrity of stock on hand data at all steps along the way.
Can I unbundle items from a pack back to single items?
Can I sell items by weight?
Yes, easily. We see this work well in newsagencies where they sell fudge and other items by weight.
Can I sell gift cards?
Yes, easily. You can sell gift cards for other businesses as well as your own branded, made just for you, gift cards.
Can I easily handle LayBys in the software?
Yes, you can establish your own rules and have these managed through the software.
Can I share useful local information on receipts?
Yes, this is easily setup and changed.
Can I handle special orders where a customer orders something I do not currently have in stock?
Can I connect my POS software to a website?
Yes. This is very easy if Tower develops the website. If you already have a website we will provide your web developer with link instructions to connect the site to the data in the POS software. Your POS software holds all your inventory data including images. We will advise settings necessary to ensure the easy flow of inventory and sales data.
Can I buy an item from a supplier in bulk and separate this down to smaller retail packs?
Yes. Plus, you can set your own pricing and generate your own barcode for these packs.
I have a local technician who suppliers all my hardware. Can I still use them?
Yes, if they follow the hardware configuration advice we provide. Like any software, we expect a specific environment. We provide the information to local techs at no cost.
If I install your software do you come to my shop?
Yes. Being in your business enables us to see how and where the software could be used and to ensure what we propose is right for you.
Is there a limit on how much training is provided?
You can purchase additional days on site for the installation, based on the needs of the business.
Is there a mandatory subscription fee?
No, maintaining annual software support coverage is optional with Tower Systems. You can choose to pay per call – this means if you don’t call, there is no cost. After 12-months initial support coverage in our package pricing, we will invite you to stay supported.
Is the software installed on my computer or in the cloud?
Whichever you prefer. Most of our customers like it installed locally and backup to the cloud so they can keep running if the internet is down. That said, running in the cloud is easy.
Is the software specific to firearms businesses?
Yes, it has been highly tailored and will continue to be, based on customer feedback.
Is there a loyalty facility for people who I will only ever see once – to get them to spend more in that only visit?
Yes. We have an excellent loyalty tool in our loyalty facilities for exactly this type of shopper. It works particularly well with guys. We have businesses getting 25% engagement with it, increasing the value of the one-off shopper visit.
Can I have my sales and other data flow across to my accounting software?
Yes, we send your purchase & sales information across to Xero, MYOB & Intuit (Quickbooks). While you can choose, we love Xero and use it extensively ourselves.
Do I have to buy a licence per computer?
Can the software run across multiple stores?
Yes. We call this multi-store. It allows you to easily share stock and customer information, order and transfer stock, create stock orders and produce performance reports across your multiple stores.
How can I pay for the software?
You can buy it outright, lease it or rent it. The choice is 100% yours. Lease is popular as you can claim the cost up front and spread the payments over a set term. We are happy for you to acquire the software through the payment method that suits you.