Six things to do before you choose a POS software company for your business

  1. Compare websites. Go deep. Look at ease of contact, support connections. Look for details of the real people being the business.
  2. Compare software. On your desktop, next to each other.
  3. Compare training. Sit in on a training session. Compare usefulness, professionalism.
  4. Look at online tools. get a login and see what real users see.
  5. Use it. In a shop,l behind the counter. See first hand the user experience.
  6. Learn the total cost of ownership. Get this in writing, for the first three years. See the real cost of owning each of the software packages you are comparing.

There is a huge difference between software products. These six points could help you avoid POS software that is not right for your business.

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Advice from POS software co. Tower Systems on how and when to quit stock in your retail business

How do you identify product that is not working? When do you quit a product that is not working? Why should you quit stock? How do you quit the stock? How long should quitting stock take? What if the item does not sell no matter what you do?

These are all questions we will answer here for you in the form of suggestions. What you ultimately do is 100% up to you. Your choices need to reflect your own situation and circumstances.

Identifying product that is not working.

Product is not working if it is not paying its way – paying for the floor space it takes and the time you spend on it. Check your sales, rank all your stock based on sales – look at the bottom performing stock. Your software should have a ranked Sales Report that lets you list all your stock ranked by unit or $$ sales. Use this to create your list of items to consider.

The other way to identify stock that’s not working for you is to check your back room or other storage facility. Stock that is not generating cash regularly has to be considered dead in our view.

When do you quit a product?

You quit, exit, products when they are not paying their way, when a season is done or when you want to exit that category for some other reason.

Let’s say your rent is $1,250 per square metre per year. If your gross profit averages, say, 50%, you will need to sell $2,500 worth of product to pay for a metre of space. However, this is not the complete consideration as you have labour, power and other costs to cover. The suggested rule of thumb is that your retail sales need to be at least three times that necessary to cover the cost of the space. In the scenario covered here, you should be earning at least $7,500 from a square metre of space. If stock is not delivering this, quitting it could be necessary.

Why quit stock?

To keep your shop fresh, to not be weighed down by dead stock to make your shop look more relevant, to stop hoarding.

How to quit stock.

Here is how we quit stock in retail businesses we operate. These businesses are in shopping centres where retail space is limited and expensive. We are necessarily aggressive.

  1. Set a deadline. We’d suggest two weeks for quitting a product or range of products.
  2. Choose your timing. The best time to quit stock quickly is on your busiest trading days. For many this will be the weekend. Consider structuring your quitting program to run from Thursday through Sunday.
  3. Set your initial price. The discount must be compelling. We’d suggest 50% off. A smaller discount in this marketplace will not get noticed. Think about your discount words: in some areas, HALF PRICE works better than 50% OFF. Sometimes, 2 FOR 1 can be even more effective. A $$ price can work better – for example a dump bin with everything priced at $1. People then don’t have to work anything out.
  4. Move the product to a high traffic location. Display it as a line you are quitting – in a dump bin or in open boxes. This must be in a location away from where the product is usually located. Do not make an attractive display. Consider placing the stock somewhere that people almost stumble over it.
  5. Put up a sign that is either black on white or white on read. Nothing fancy. Even a hand written sign is good. Do not make a complex or attractive sign.
  6. Adjust your price. If sales are not strong enough, go harder with your discount. From 50% off we suggest a drop to a $$ price point. It can be challenging selling something you would have sold for $20.00 at $1 but that $1 is better than getting nothing for the product at all.
  7. Give it away. If the products are not selling, consider giving the stock away to a local charity. Getting it out of your shop for no compensation can be better than it taking space and giving off the wrong message about your business.
  8. Keep track of time. If you decide to be out of the stock within two weeks, stick to that and make it happen with your pricing and placement decisions.
  9. Use the bin. If you can’t sell the item and you can’t give it away, use the bin.
  10. An alternative: If you have a large amount of stock to quit, consider hiring a local hall and running an off site sale. Talk to your suppliers about getting extra stock in for this. You could even plan to do this as an annual event. Consider, too, linking with a local charity to drive interest and create a fund raising opportunity for them.

Quitting stock takes strength and commitment. We urge you to do it to keep your business fresh. Product not selling gives shoppers a bad impression of your business.

Take a look at your shop floor and in your back room. Look at what you can get rid of right away to reduce the anchor of dead stock on your business.

Too many retail businesses have old stock gathering dust. One of the best ways to separate your business is to regularly quit stock that is not performing as it should.

This advice is an example of how Tower Systems helps small business retailers beyond POS software.

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Retail business management advice: best practice approach to stock take

In years working with small and independent retail businesses, the team at Tower Systems has learnt plenty including the indicators of in which retail businesses theft is more likely to occur.

Our experience is that theft is more likely to occur in businesses where stock is not managed properly.

By not managed properly we mean where:

  1. All items sold are not tracked at the point of sale.
  2. Where new stock arriving in the business is not properly arrived through the software.
  3. Where spot stock-takes are not undertaken regularly to maintain an accurate stock on hand account.
  4. Where stock given away or thrown away is not written off.
  5. Where stock returned to a supplier is not scanned out.

Our advice on reducing the cost of employee theft and customer theft is simple – follow our advice, manage your stock and without a doubt the cost of theft in your retail business will be lower than it would have been.

If you think the cost of managing stock is too great, think about the cost of $25,000, $50,000 or even $250,000 in theft. Yes, we see this all too often in retail businesses – where stock is not managed.

Managing your stock = less theft and less theft = increases product and increased profit = you get more when you sell your business.

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Local small business POS software support

All sales to new customers of the Tower Systems POS software have membership to the Tower AdvantageTM support membership included in their package.

Tower AdvantageTM is what we call our support service. We trade marked it because it is unique to us.

Our small business retail support is 100% local, managed out of our Hawthorn, Victoria, office with support staff located there as well as at several interstate Australian locations.

The office based help desk is open from 7am to 6pm Monday to Friday and from 7:30 to 3:30 on Saturdays – AEST. For urgent support outside these hours we have a mobile based after hours telephone support.

Help desk access is backed by access to our escalation process whereby customers have access to our Customer Service Manager then to our Chief Operating Officer and then to our Managing Director. The direct numbers of each point of escalation are provided to all of our customers.

Each week we run online training interactive courses covering subjects with a business outcome in mind. These programs are run through our WebEx platform and Customers can attend as many of these courses as they like. We would also be happy to develop along with ARL, some ARL specific training courses if wanted.

All customers also have access to our online personal training. These sessions booked in advance deliver one-on-one training on any desired subject. We do not cap the amount of one on one training time a customer can book.

At the end of the first year customers are invoiced for support for the next year. Customers have the option to pay monthly or pay up front for discounts on multiple years of access. Our support fees are optional, meaning if a customer chooses to not be supported they can revert to a pay per call for access to the help desk.

Customer service is important to us. We know that delivering good service is as important to us as it is to our customers. We are committed.

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Disaster planning advice for small business retailers from POS software company Tower Systems

As a service to its 3,500+ small business retail customers, Tower Systems offers disaster planning advice. This advice is regularly revisited and revised to ensure its appropriateness.

Here is our current small business retailer initial steps disaster planning advice. We call this initial steps as there is more to be said, more help we provide, but were will keep that for a more confidential discussion with our customers.

DISASTER PLANNING FOR YOUR RETAIL BUSINESS

How protected is your retail business in the event of disaster? Since we are a software company, our interest is more to do with data and technology.

Are you as protected as you can be?

This is an easy topic to ignore and most small business retailers do. Those most likely to plan for a disaster are those who have gone through it. Once bitten, twice shy as they say.

Insurance. Insurance coverage is vital to helping overcome any type of disaster. In addition to ensuring that your insurance policy covers all disaster situations of concern to you, including flood, theft, water inundation, fire, earthquake, riot—be sure to carefully read the policy, ensure that your insurance policy / policies cover payouts for the following:

  1. Business interruption. The amount should equal your anticipated gross profit for whatever period you choose to be covered.
  2. Data recovery. Including the hiring of experts to recover data from backup sources or the manual entry of data that cannot be automatically recovered. Ensure you are covered to the point of recovered data being useable.
  3. Lost stock. This is stock stolen, lost from the business.
  4. Damaged and unsaleable stock. This is stock which is water damaged, scuffed or dented and which will not attract full price.
  5. Dated stock. This is stock that you cannot sell by the due date.
  6. Glass. Many policies require explicit statement of glass coverage.
  7. Temporary trading premises. Business interruption may cover this.
  8. Key person injury and/or death. This will usually be a separate policy. Depending on the disaster, coverage may also be available through the overall business policy.

Ensure that the value of stock, fixtures and fittings covered by your policy is an accurate reflection of the real value of these items. Use your POS system to track all stock movements in and out. The stock on hand in your software should be your coverage.

Ensure that your insurance policy protects for the seasonal nature of your business Data Protection. Business data is a valuable asset. Follow these steps:

  1. Backup your business data every day, at the end of the day, without fail. Better still: use a cloud based backup service that undertakes the backup as the day unfolds without you having to every do anything to backup.Maintain a separate backup for each day of the week.
  2. Remove the backup from the business property.
  3. Store the backup in a safe, dry place.
  4. Check the usefulness of the backup by restoring and checking the data.
  5. Store original business software in a safe off-site location.
  6. Check the backup every three to six months – to make sure the backup is actually backing us current data and can be read. A backup you cannot read is a waste of time and money.
  7. Change your passwords regularly.
  8. Do not share passwords widely.

Disaster Planning. Here are some general suggestions on planning for a disaster in your business property.

  1. Ensure your roof is secure and free of leak points.
  2. Do not place computers on the floor. Put them on a riser.
  3. Use a power filter.
  4. Ensure all electrical wiring is to code.
  5. Keep off-site copies of: Business contracts and agreements; employee contact details, business account and other passwords, insurance details, recent photographs of fixtures, fittings and stock.
  6. For records you cannot easily copy or that may change as the trading day unfurls, consider having a go bag ready for you to grab if there is a risk to the premises such as a bushfire.
  7. Maintain a register of all employees in the business premises at any time.
  8. Prepare and place in a prominent place an evacuation plan.
  9. Maintain a professional grade OH&S compliant first aid kit. Have this checked regularly.
  10. Regularly maintain all fire extinguishers – check with your local fire brigade about this.
  11. Ensure that the business premises is safe and maintained to the local building codes and OH&S regulations.
  12. Have a trained first aid officer in staff. Your local St Johns or similar will be able to provide training.
  13. Use government resources such as the emergency planning kit at the federal government website: http://www.business.gov.au/business-topics/templates-and- downloads/emergency-management-template-and-guide/Pages/default.aspx

The disaster planning help for small business retailers from Tower Systems reaches way beyond what we have shared here.

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Free training for small business owners that you may not expect from a POS software company

Here at Tower Systems we help our customers beyond what is usual for a POS software company. One example of that help can be seen in our free weekly live online training workshops. These popular sessions offer business management advice. Take a look at three sessions from now to the end of this month:

Over the course of 2017 we will deliver more than seventy free training workshops for our customers through our professional live online platform. This is in addition to capital city and regional user meetings and one on one training sessions.

The topics range from the technical to the business management – as these three sessions for the rest of this month show.

We are grateful to our customers for their encouragement and support of the broad range of training we offer. Their support and feedback drives us.

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Tower Systems helps small business retailers cut paperwork

The Tower Systems installation and training team and the customer service post sales support team both help our small business retail customers to reduce paperwork with practical business focussed advice.

From more efficiently managing regulatory obligations to managing internal business management paperwork, Tower Systems through its software and its people can help.

Our advice is founded in our own experience running successful retail businesses for more than twenty years. There is no doubt that using our software in our own businesses makes a big difference to the practical value of the advice we provide. It separates us from POS software companies where the advice is more tech focussed.

Cutting paperwork for us is more than a marketing pitch, we offer practice help in achieving this so resources in the small retail business are freed for more valuable activity.

Our company motto is we’re here to help. Our focus on paperwork is one example of how we pursue this for our customers.

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Revised computer use policy to help protect small business retailers

We have shared an updated COMPUTER USE POLICY with our customers to reduce the opportunity of attack own their systems:

  1. The computers in this business are business tools. Their security is vital to the safe running of the business.
  2. Do not use any computer for any form of personal use without permission. This means:
    1. No playing games.
    2. No looking at porn.
    3. No Facebook.
    4. No downloading movies, TV shows, music.
    5. No browsing websites unless they are websites used regularly by this business for running the business.
    6. No connecting your phone to the computer.
  3. Do not open emails including business emails unless you have permission.
  4. Do not click on any link in any email unless you are 100% certain the email is from a trusted source.
  5. Do not clear the browser cache.
  6. Never put a USB stick in a computer unless you are certain of the source.
  7. Never permit anyone to use a computer in the business unless you have permission.
  8. Never give anyone a computer password from the business.
  9. If someone you don’t know calls and tells you to do something with the computer, make sure they have authority.
  10. Never write down any business password you are entrusted with.
  11. Never connect a USB stick with the computer unless you have permission.
  12. If you do something wrong own up to it immediately.
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How Tower Systems helped its customers save money on support fees

For the first time since 2014, Tower Systems is increasing its software support fees. The increase will be less than 7%. The 2014 increase was the first in four years.

Following the fee increase, Tower Sys6ems customers will be paying considerably less for software support in real terms than seven years ago.

This is an extraordinary saving for thousands of small business retailers.

We announced to our customers the plan to increase fees a month ago and provided them an opportunity to lock in the old fee prior to the increase taking effect at the end of this month.

This advance notice of a support fee increase is rare in the POS software marketplace. We did it out of respect and appreciation of our customers.

We are proud to be in a position to help our customers save money year on year on software support coverage.

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More small business retailers connect with our SHOP LOCAL campaign

Tower Systems is seeing more small business retailers download and use the free shop local shop small business marketing collateral we have available to anyone to use from our POS software website.

Our amazing in-house creative team developed our initial shop local support and marketing collateral for retailers years ago. We have been adding to it ever since. Access is free, no questions asked!

We are grateful to those who have used the collateral and appreciative to those who have provided feedback. This encourages us to continue to invest in helping small local retailers to pitch their messages effectively to their local communities.

What does this have to do with POS software? Plenty, we say, plenty!!! Supporting the businesses of our customers is mission critical to us here at Tower Systems. We embrace opportunities to show our support beyond the software, beyond what is usual for a tech. company. That’s what this work is about – us showing our support and encouragement to help make a stronger and more successful small business retail community in Australia.

 

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Tower Systems launches free POS software training for February 2017

Yesterday, we announced to our small business POS software customers a suite of terrific free live training opportunities for February 2017. This training goes beyond what people expect from their POS software company as it draws together best practice retail business management and other retail strategy insights in the context of how the software can help.

Tower Systems is proud to offer access to free live group training and business management inspiration every week. It is a differentiator for us.

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How Tower Systems helps small business retailers save time in connecting with their suppliers

Tower Systems has a structured approach to helping small business retailers and their suppliers more efficiently, effectively and accurate connect. Our approach is based on years of service including time as retailers ourselves, using our own software to work more closely with suppliers.

  1. Suppliers can provide electronic invoices.
  2. Retailers can provide a feed of sales.
  3. Suppliers can provide stock files.
  4. Retailers can provide orders.

These are just some of the ways we connect retailers and suppliers. It is structured, consistent and accurate. The benefits are time saved and mistakes eliminated. This is best practice when it comes to connecting independent small business retailers and their suppliers.

Everyone wins.

We are grateful to the suppliers with whom we partner and their retailers who help guide our work in this area. The value it adds is wonderful to see.

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Multi store POS software for small business retailers

Retailers running multiple retail locations can use the Tower Systems POS software in these multiple locations easily and efficiently. Using the multi-store POS software, retailers can:

  1. Easily manage inventory across multiple locations.
  2. Run hosted – in the cloud.
  3. Transfer stock between stores – maintaining stock data integrity and accounting record integrity.
  4. Transfer sales data.
  5. Link to MYOB / Xero / Quicken.
  6. Set price controls.
  7. Set staff access controls.
  8. See stock on hand in multiple locations easily.

The multi-store POS software from Tower Systems is smart, robust and valuable in any small retail business that is growing.

We have retailers in 15 and more locations using this. Hosted in the cloud. easily managed. Serving a diverse mix of retail and management needs.

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Small business marketing tip: how POS software won a $500 purchase

I want to share with you a true story of what happened recently in my own retail business. It is a story of how a small everyday purchase led to something bigger and how this happened as a result of fundamental changes in how the business is run.

This story could happen in any retail business – city, country, large, small, shopping mall, high street. We make that point so you do not dismiss the story and think it could not happen in your business. The elements of the story work together in any size business. In writing about it here I’m not getting you to do anything other than to consider that you could achieve the same in your business.

At its core, this is a story about shopper loyalty, especially shopper loyalty in a retail situation where between 25% and 30% of shoppers visiting the business are not local and therefore not likely to engage with the old-school points-based loyalty program.

A customer passing the shop noticed our greeting card range and stepped into make a purchase because of a specific need. They purchased two birthday cards. On their receipt was a voucher for almost $2.00. As they are not usually in the shopping centre they looked around for something in which to spend the $2.00.

This is the key: the customer came in to make a quick destination purchase. The type of purchase where we did not matter. They were on the way to the car park and happened to pass buy our shop. Point 1: location is in our favour. The stepped in because they saw our greeting cards. Point 2: the floor placement of cards was key in getting them in the shop.

Having made the purchase, the customer then noticed, for the first time, what else we sold – because of the $2.00 discount voucher on their receipt. Point 3: we got them to look around and see what else we sold.

The customer did a 180 degree turn and saw a locked glass cabinet of beautiful collectible bears. This was in the right place at the right time as they had been looking for a gift for a child. Money was not an issue. They wanted something to last a lifetime. They purchased a $500.00 bear.

This purchase would not have been made had they not been given the $2.00 voucher on their receipt. The voucher is what got them to notice what else we sold.

Fast forward several weeks and this customer who said they don’t usually come to the shopping centre was back for another $500.00 purchase. Now, several more weeks later, the customer has another $500.00 order placed.

We can directly trace more than $1,500.00 in sales back to the $2.00 voucher.

The software produced the voucher based on rules we established. The initial staff member serving the customer made a brief professional pitch highlighting the voucher. These are both important factors as they are at the core of a structured consistent approach to what has become the most lucrative loyalty program we have seen in my 30+ years involved in retail as a retailer myself and working with retailers in many different channels.

While most times vouchers are handed out they are not redeemed, they are redeemed enough to make them worthwhile. They are redeemed for good margin product as they get people looking at the shop for the first time and discovering items to purchase they were not in our four walls to consider.

The discount vouchers are disruptive. People respond in unpredictable ways.

Best of all, the discount vouchers are profitable.

For this story to work in a newsagency you need to have the right products, placed strategically in-store. Your staff need to make the right pitch. Plus, you need to be attracting people who don’t know and probably don’t care what shop they are in.

If you have read this post and thought it does not relate to you, that you could not do this in your business we say you are wrong. We are certain the approach I have shared with you could work in any newsagency in any situation. We urge you to not hold your business back.

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Ten ways small business retailers can compete with big business retailers when they run a sale

Here is practical advice for local small business retailers based on our years of service of such businesses:

Big businesses – Big W, Woolworths, Coles, K-Mart, Target, Officeworks, Staples – all need volume for any move they make, any promotion, any catalogue, any front of store offer.

The operate on seven and fourteen day cycles. Rarely, they will run something for a month.

It is almost unheard of for them to run an offer, promotion or deal longer that two weeks.

It is important to know this as it can help you deal with them competing with you on price, which they will do.

These majors set their own price. Most times they do not tell their supplier. They get the product shipped to their distribution centre and from there they ship to stores for when the catalogue hits or TVC starts. It is rare for a supplier to know any of the details – unless it is tied to a movie release or so other national promotion.

It is important to know these points as we often see retailers complain that the supplier has been complicit in a discount offer. Usually they are not. But even if they are we do not blame them as theirs (the supplier) is a volume business and small business cannot deliver the volume they need to maintain their status with the brand owner.

Here are tips for dealing with a competitor challenging you on price:

  1. Rest your products while they discount. This is not recommended but we acknowledge it is an option.
  2. Stick to your guns. Don’t change a thing. But educate your staff with a story about price, big vs. small and the importance of local small businesses.
  3. Renew the pitch of your loyalty program. For example if you run discount vouchers that could be more valuable than a short term discount.
  4. Promote your exclusive product.
  5. Keep your display full.
  6. Offer amazing shop-floor customer service.
  7. Show off your product knowledge through Facebook posts.
  8. Add value where possible.
  9. Run a competition for people purchasing the target product through you. This helps to differentiate your offer.
  10. Package to make price comparison harder.

Try and not get hijacked by stress about a competitor. Being stressed will not alter the situation. It is what you do that matters. Exercise control. Be a competitor.

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Small business paperwork campaign resonates with indie retailers

We are thrilled with the response to our paperwork campaign supporting operational efficiency in small and independent retail businesses. This is a campaign for existing Tower Systems customers as well as prospective customers.

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Launched by Tower Systems as part of a broader training, POS software enhancements and business support package, this focus for 2017 encourages small business retailers to better manage paperwork for the benefit of the business and those served by the business.

Eliminating paperwork is easy when your POS software directly links to the right tools such as web platforms, appointment facilities and accounting software.

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Special POS software offer from Tower Systems for small business retailers

POS software company Tower Systems last week launched a special POS software offer for independent small business retailers in Australia. This offer includes several 2017 New Year bonuses that will benefit those who engage between now and January 25, 2016.

Tower Systems has written to retailers in selected retail channels with details of the offer.

The Tower Systems 2017 POS software includes bonus software, support and other valuable small business benefits.

Small business retailers keen to leverage this loved POS software can contact Tower Systems directly to find out more: via our website or by phone on 1300 662 957.

Small business retailers do not typically purchase POS software this time of the year. This offer from Tower Systems rewards those who make an unseasonal purchase.

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Advice for small business retailers: How to stop your business data being useless

Data is king in any business. This is especially true in independent small retail businesses where data is key to being competitive against better resourced businesses. To often in our work with small business retailers we find a lack of discipline around business data, too little respect.

This advice has been written for use in businesses where the business data has been found to be useless, faulty and / or of little value.

There is no doubt: poor business data = poor business decisions.

If you ever hope to sell your retail business, accurate business data is vital, it will determine the price you achieve for your business.

Don’t be one of those business owners who only cares about accurate business data when you decide to sell as that could be too late.

Here is all you need to do to ensure you have accurate business data.

  1. Ensure you have a good department and category structure. This helps ensure the reports are useful. By good we suggest no more than fifteen departments and no more than fifteen categories within each department.
  2. Arrive all stock into your POS software. The best way to do this is to receive and import into your software electronic invoices from suppliers. This is done in Invoice Arrivals.

The slower way is to manually enter invoices into your software item by item. This is done in Invoice Arrivals.

If you created an order using the software and this order subsequently arrives, you can receive the order – to save time.

  1. Scan all stock you sell at the point of sale. Resist excuses like items are too small or too big or it takes too long or it is impractical. All these excuses can be countered.
  2. Scan all stock you return to suppliers. Use the Returns facility.
  3. Scan all stock you write off. Use the Write-off Stock facility.

Very simple, right?

Accurate business data is up to you. Not your software company, not your suppliers.

Accurate business data is 100% up to you.

Once you have accurate data, track business performance. Use the accurate data to see trends in your business, to guide better quality business decisions.

It is easy to create accurate business data. The operational and financial benefits are extraordinary.

How Tower Systems can help. We have articles in our knowledge base on everything discussed here. We also have training videos that show you what to do. We host weekly online training workshops, accessible from anywhere, where you can ask questions on any topic. Plus, supported customers have access to free one on one training.

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Six reasons our Australian POS software is ideal for Australian small and independent retail businesses

We are proud of our POS software designed and developed in Australia for Australian retail conditions.

  1. Serving local needs. designed with Aussie retailers, based on their suggestions and using them as part of a comprehensive beta program.
  2. Local support. Based out of our head office in Hawthorn Victoria with Australian capital city based local offices. We are local and serving you in your time zone.
  3. Connected with Australian suppliers.  yes, our software helps you link to suppliers, cutting mistakes and saving time.
  4. Local training. In your shop and over the phone.
  5. Local user meetings. Well over 50 done in regional and rural Australia offer the last year.
  6. Deep channel support. For all the specialist retail channels that we serve, we have mature and sustained engagement enabling us to provide channel specific connections.

Tower Systems is proud to serve Australian retailers with Australia POS software.

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Free POS software training for Tower Systems POS software users

Tower Systems is thrilled to announce its first free online training workshop for 2017. This is next week, Wednesday at 2pm. This session is on custom stock takes – the efficient and friendly way to count stock and eliminate the need for the end of year stock take.

January is a perfect time for retailers to learn how to do this time efficient type of stock take and we are glad to be able to help.

This free POS software training from Tower Systems is a differentiating service from us.

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Five reasons January is the ideal time to switch POS software in small business retail

January is a perfect time to with POS software in locally owned small business retail and here is why based on our years of working with thousands of small business retailers:

  1. For many retail channels in Australia this is a quiet time, ideal for making changes in the business.
  2. New software is like a spring clean off data and processes. At the start of a calendar year is a good time to do this.
  3. After Christmas and the post christmas sales stock can be depleted, making for less stock based data to transfer if you have quit lines.
  4. Suppliers are on a break meaning you will have fewer interruptions.
  5. Most retailers don;t switch now meaning software companies have even more resources to help.

If you are switching to better software, any time is a good time to switch. Doing it now, however, has added benefits. This is where Tower Systems can help.

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