More newsagents switch to newsagency software from Tower Systems

Twenty newsagents have switched from other newsagency software to the newsagency software from Tower Systems so far this year. This includes 12 businesses that have switched from POS Solutions.

More newsagents have contracted to switch and will make the move in the next few weeks.

As the newsagency channel evolves, Tower Systems has evolved its newsagency software to provide flexibility for those keen to explore other areas of their businesses.

Serving close to 1,900 newsagents, Tower Systems has around 65% of all newsagents with newsagency software as its customers.

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Sunday retail business management advice: sweat the small stuff

Don’t sweat the small stuff was a mantra pitch by business ‘gurus’ for years. The reality for small and independent retailers is that sweating the small stuff can be good for business.

Getting sales counter processes right can save time.

Getting all stock movement tracked can cut theft.

Getting your POS software integrated with your accounting software can cut mistakes.

Tracking sales by employee can help you better encourage success from employees.

Good POS software can help you sweat the small stuff and help you improve the performance and value of your retail business.

This is what Tower Systems offers retailers – smart POS software through which you can sweat the small stuff and benefit.

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All ready for Reed Sydney Gift Fair

sydgiftTower Systems is all ready for the Reed Sydney Gift Fair which kicks off today. Our new gift shop software has been released in time for us to show off to the many thousands of attendees expected through the fair over the next four days.

features on show over the next four days include our mobile POS solution, our pop up shop solution, our game-changing discount vouchers as well as a completely fresh and business-growing approach to shopper receipts.

We continue to help retailers at the core of their business with valuable innovation.

We’re excited to catch up with many existing customers as well as to make new friends.

While we can’t be sure until the fair opens this morning, it looks like we will be the only specialist software company there. We are grateful for that opportunity.

 

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Chinese language POS software support shows true customer service

Around eight years ago Tower Systems was the first software company in the newsagency marketplace to offer Chinese language support – help desk support for customers who prefer to speak in Mandarin or Cantonese. Tower still offers this service today and customers love it.

Just about every day we have one or more customer thrilled to have support provided in Cantonese or Mandarin. Indeed offering this service is one reason our newsagency software customer base continues to grow.

We get a buzz in the office hearing these calls as we know we are doing something unique in POS software help desk circles in Australia.

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POS software helps retailers with pop up shops

popupposTower Systems is helping retailers setup pop up shops through its POS software.

Pop up shops in shopping centres and other locations benefit from the easy to setup and use Tower software that is being used in a variety of retail businesses including those selling gifts, calendars, collectibles, homewares, clothing, phones, services, garden items and more.

Thanks to the ability to access the software through any browser, only minimal hardware is required for these types of installations. This is vital for a successful pop up shop operation.

Backed by flexible licencing and useful reporting tools, the Tower software helps retailers in the pop up space to create a new store, trade and then move on with easy and low overheads.

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Jewellery software helps jewellers drive business growth

While some jeweller software companies prefer sell their software as an entree to selling on-going consulting services, Tower Systems offers its jeweller software as a ready to use jeweller business management solution – without the need to spend on consulting fees to actually get =value from the software.

Thanks to excellent in-store face to face training, jewellers and their employees can use the software to report on business performance it a range of levels and through a variety of intersects.

In-store training is supplemented by access to more than one hundred professional training videos as well as a comprehensive knowledge base resource with excellent advice and tips written specifically for users of the Tower jeweller software.

Tower Systems believes that jewellers and their employees will make better use of the software if it is used to achieve more for them and their business. This is why the company focuses on providing better software and backing this with excellent training. This is a better outcome for Tower customers than focussing the software company on selling consulting services for the long term – as some other jeweller software companies do.

Tower Systems already serves hundreds of jewellers in Australia, New Zealand, Papua New Guinea and FIJI.

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While Apple gets all the attention real innovation for small business happens much closer to home

Apple has received extraordinary attention for its announcements last week as is always the case when the tech giant announces new models and new products. While we applaud Apple’s innovation and its ability to engage people all around the world with its technology, there are many businesses and individual innovators who receive little or no attention.

Take POS software, the spare we work in. It’s not glamorous or fashionable. However, if we get it right and engage appropriately with our customers, we make small retail businesses more profitable.

This coal face work with small and independent retailers is more important economically to Australia and New Zealand, the two main countries in which we trade, than Apple selling its devices and paying minimal tax.

We help people into business by making it easier for them. We help people find work by providing a skill they can learn and that is transferable.

What we do in our small and independent software company is economically valuable.

Later this week we release a software update that takes what we do to an entirely new plane. We won;t get Apple like hype but we do hope to help our customers enjoy their businesses more and make more money from them.

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Tower Systems helps newsagents with free advice

towerteamnewsTower Systems embraced another opportunity last week to help newsagents learn more about its newsagency software last week with a free clinic offering advice and support at a major newsagent conference.

The experts spent most of the day offering business advice on how to use data curated by the software to drive performance.

Helping newsagents with free advice and support at conferences trade shows and the like is another way Tower Systems helps newsagents get more from their technology.

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New POS software training videos in production

studioWe are filming several videos to accompany the launch of our next major POS software update. These videos will help our customers learn more abut their new software and encourage them to engage with new facilities and opportunities embedded in the new software. Our video training suite is a resource our customers love and use as we can see from tracking data.

The photo is from our in-house studio.

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Sunday retail business management advice: tracking retail season performance

fdayMajor retail seasons such as Father’s Day present retailers with an excellent opportunity to assess how the business is performing this year over previous years. The challenge can be that these days fall on different dates in different years.

Using the Point of Sale software from Tower Systems retailers can easily compare floating seasons whether for a day or days or weeks leading up to a day – where the dates are different between the two years being compared.

In addition to terrific comparative reports in the Tower software, we are able to help retailers understand year on year performance, to learn what they can about opportunities for future seasons. Often we find data present different facts on seasonal performance to what people working in the business thought happened.

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Jewellers switch to Tower Systems Jeweller Software

jeweller-softwareThe recent JAA International Jewellery Show has helped bring more jeerers to the Tower Systems jeweller software user community.

Jewellers love the ease of use of our software, that it is safe, secure and stable and that they are not locked into expensive monthly contracts.

The JAA show provided an excellent opportunity to showcase the Tower points of difference over ARMS and Retail Edge.

Developing our own software, having complete control over our offer, enables Tower Systems to deliver a best practice jewellery shop management solution.

Packed with terrific business management reports, the Tower Systems jeweller software is already used by hundreds of jewellers to run successful businesses in city, country, shopping mall and high street situations.

The JAA show has been a terrific success for us. We are grateful for the opportunity.

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POS software Xero link helps retailers cut mistakes & save time

xerolinkThe  Tower Systems POS software / Xero accounting link is being embraced by more retailers.

Using the Xero link in our own retail businesses and having had it vetted and approved by our own Financial Controller, we can speak from experience about the value of the Xero link to a busy independent retail business.

This link cuts mistakes, eliminates workload and results in more timely and accurate accounting information.

Tower backs the link with training and live support. We also back it with access to our in-house accounting experts who can provide insights from their own use of the back end.

It’s our use of our software and Xero as retailers ourselves that really sets us apart.

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Retailers love smart POS software labels

smartposlabelAs retail evolves with bricks and mortar businesses diversifying, flexibility in POS software is more important than ever. We saw a good example of this recently when a newsagent diversified into jewellery and needed jeweller labels for their range of rings, pendants and bracelets.

Thanks to jeweller labelling facilities in our POS software, we are able to produce a professional and flexible label with four parts that are ideal for all sorts of jewellery situations.

Labelling jewellery without harming the product is important as is labelling the box for the item as well as any other part of the package such as the storage bag.

Having thought through these requirements and already serving hundreds of businesses in this area enables Tower Systems to offer proven flexible solutions.

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Gift shop POS software for Reed Gift Fair in Sydney

Sydney_Sep_620x250The new Tower Systems Gift Shop Software will be on show at the Sydney Gift Fair from next weekend. In addition to new software, we will be launching new a new look for our pitch to gift shop owners and employees as we show off genuine innovation from our creative software development and marketing teams.

Gift shop retailers who visit our stand will see examples of how they can reach out to customers through flexible loyalty facilities, how to drive sales through smart counter facilities and how to leverage business data for more valuable supplier relationships.

While the trade show is more than a week away, we are busy testing and re testing the new software we will have on show for attendees. We are excited to have this opportunity.

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POS software advice helps small business retailers protect their data

backupcorrectlyPOS software company Tower Systems has revised and refreshed advice published at its Knowledge Base on taking backups for on site and off site storage to help them ensure that data is protected.

This latest advice is one of several items of assistance for retailers on data backups from Tower Systems. The company is providing advice in multiple forms and locations to help retailers get information when and where they need it.

Backups can br frustrating to small business retailers. Tower Systems makes them easy and supports flexibility.

The Tower Knowledge Base is a powerful resource for retailers.

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More retailers report sales success with discount vouchers

garden-centre-softwareMore retailers are reporting excellent year on year growth as a result of the Discount Vouchers facilities exclusively in the Tower Systems Point of Sale software.

Gift shops, garden centres, jewellers, bike retailers, newsagents and homewares stores are among the businesses excited by what they see in success achievable from the rich and rewarding Discount Vouchers facilities.

At several recent trade shows we have seen a fatigue among retailers with the old points based programs given that every other retailer has one. The reaction to the uniqueness and value of Discount Vouchers makes them as appealing to the business as to the shoppers.

In the Tower software retailers have access to exclusive and sophisticated tools for driving shopper engagement in accruing $$ value as well as in redeeming value.

The other benefit delivered by Tower is the business engagement training for staff – to help them get the most of the opportunity and to maximise shopper engagement from the sales counter. This is where we go way beyond the usual software company and offer extraordinary help to help retail businesses leverage the maximum value.

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Sunday retail business management advice: keep your suppliers honest

Supplier representatives often tell small business retailers how good a product is performing. The most successful are able to do this in a way that they are always believed and not called to account.

Our advice this Sunday is for small business retailers to use their POS software data to hold suppliers to account. Next time you meet with a sales rep, have the latest data indicating the performance of their product printed ready for the discussion.

Do a year on year comparison for the supplier. Compare the supplier with other similar suppliers. This data is gold on showing the supplier rep that you know your stuff and prefer to focus on facts rather than spin.

Good retailers using good POS software have excellent power in dealing with suppliers. The key is too leverage the power to guide and encourage suppliers to deal more effectively and successfully with you.

Tower Systems helps retailers to understand the opportunities in its POS software for better leveraging supplier relationships.

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POS software LayBy facilities help small & independent retailers grow

laybyreceiptThe LayBy facilities in the Tower Systems Point of Sale software help small and independent retailers to offer services equal to or better than LayBy (Lay Away) facilities offered by major retailers.

From the recording of the sale through to documenting terms and payments required to customers, the Tower software takes care of record keeping, customer tracking, product location and business terms.

This POS software makes LayBys easy.

The photo shows one example of how lay-by payment requirements are recorded on the receipt for a customer, to guide them to meet your trading terms. This alone makes LayBys more valuable and certain for small business retailers.

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New POS software files for retailers now available

We have tested and loaded the following stock files to the downloads area of our website for retailers using our POS software.

  1. Collins Debden Diaries 2015
  2. Artwrap September 2014
  3. Browntrout August 2014
  4. Andrews McMeel Calendars 2015
  5. Stylesetter September 2014
  6. Hallmark September 2014
  7. Henderson Greetings September 2014
  8. hiPP September 2014

Our customers can use these files with confidence.

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POS software helps small business retailers avoid out of stock

outofstockRetailers using the Tower Systems Point of Sale software are able to rely on on the software to help them avoid out of stock situations.

The POS software alerts the business about looming out of stocks based on sales.

It includes replenishment requirements on reorder reports and provides other reminders and engagements to help retailers ensure that popular items are never out of stock.

This smart engagement by the POS software is another way it helps retail businesses to make more money as a result of their technology investment.

Small business retailers have many demands on their time. Smart POS software saves time by taking case of issues before they become an issue – like ensuring you have continuity of stock.

Tower Systems helps small business retailers.

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More retailers embracing POS software webstore integration

More and more retailers are engaging with the webstore integration available with the Tower Systems POS software. Connecting a live website with a high street business, sharing a common stock file along with transactional details enables better management options for the business.

The Point of Sale software webstore integration was first delivered years ago and have been considerably and regularly enhanced since.

Today’s webstore solution is being used in a variety of retail businesses to serve different needs from full stock synchronisation through to stock lookup. Retailers have the flexibility to use the webstore facilities in a variety of ways.

Not resting on its laurels, Tower Systems is further enhancing its webstore integration to cover even more needs.

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Gift shop software a success at Auckland Gift Fair

auckgiffairThe Tower Systems gift shop software was a terrific success at the Auckland Gift Fair earlier this week at the ASB Showgrounds. In addition to showing off new gift shop software, we also introduced people to our expanding knowledge base, training videos and gift shop business support service through which we help gift shops grow.

This event has been another terrific trade show for Tower Systems.

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New jeweller software a hit at trade show

jaaThe new jeweller software released at the International Jewellery Fair in Sydney this week has received terrific praise and kudos from jewellers, jeweller business managers and suppliers who looked at it. From new marketing tools to stronger management options and including enhanced loyalty facilities, this new jeweller software was a source of excitement for many.

With hundreds of jewellers using the Tower Systems jeweller software, the community of users ready for new software is already strong.

Many enhancements delivered in the latest software were suggested and voted on by jewellers – in a truly democratic and transparent process.

Jewellers were most excited by the enhanced control they have over receipts with a complete rewrite of the facility to give extraordinary customisation power to the retailers.

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