Gift shop POS software helps independent gift shops compete

The latest gift shop POS software from Tower Systems offers indie gift shops tools they can use to compete online as well as on the high streets with others, including with big businesses.

From easy selling to smart loyalty tools to seamless online to low cost EFTPOS to facilities through the business can differentiate, the Tower Systems gift shop POS software provides indie retailers with a pathway to a more valuable competitive edge.

This is gift shop POS software for 2019 and beyond. It is fresh, unique and competitive. best of all, this is local software for local retailers. For businesses in competitive situations, this matters as the gift shops POS software has in its heart facilities that guide and encourage competitive advantage.

Tower Systems offers gift shop POS software with a pricing option that makes our gift shop POS  software available for $145.00 a month. For this, retailers get…

  1. Specialty Gift shop POS software developed in Australia.
  2. Software updates as we release them.
  3. Unlimited licences for your retail location. If you need an extra computer, there is no extra software cost.
  4. Shopify / Magento / Woo link. Easily sell onlinefrom your POS software.
  5. Xero link. Easing bookkeeping costs and streamlining accounting.
  6. Our OzBiz link – connect to MYOB and Quicken through OzBiz.
  7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
  8. PC Eftpos link – easy EFTPOS processing for the major banks.
  9. Easy buy now pay later thanks to Zip Pay and Humm – that Boomers, Gen Y, Gen X and others are using more and more.
  10. Support – help desk access, unlimited training, updates and more.
  11. User documentation. Access to our searchable knowledge base.

The $145.00 is charged per 30 days, in advance. Access can be cancelled at any time. You can also choose to purchase the software outright.

We have a structured and personalised on-boarding process, done in your business. This includes:

  1. A pre-installation training and information pack to help you be ready in your business and with hardware.
  2. Pre-installation planning. A structured phone meeting to plan the installation and to go over the training, ensuring we cover what matters to you and your team.
  3. On-site installation and training. On-site installation of and training in the Tower software anywhere in Australia for up to two days incl. travel.
  4. Data conversion. Conversion of all data possible (within reasonable time constraints). This is a two-step process:
    1. Pre-conversion. With your permission we extract data to be checked for layout and consistency.
    2. The conversion itself. This is done as part of software installation.
  5. Personal priority support. New user priority support through a specialist area of the new customer help desk.
  6. Personal post-installation follow-up. A separate structured call to check knowledge and use processes.
  7. All travel costs to and from the installation.

Gift shops benefit from this locally developed got shop POS software through regular enhancements, awesome in-store training and unlimited bonus training and easy access to our leadership team.

Xero connected POS software helps small business retailers save time

The direct link between the Tower Systems POS software and the Xero cloud based accounting software is a dream for retailers.

Two-way data flow between POS software and Xero offer retailers many benefits including:

  1. Time saved through data sharing.
  2. More accurate data since less keystrokes are used.
  3. More up to date accounting data.
  4. Easier and more beneficial audit tools thanks to touches data sharing.
  5. Better decision making thanks to more accurate and up to date data.
  6. Better financial planning … flows from better business data.
  7. Money saved on bookkeeping and accounting fees.

The POS software Xero link from Tower Systems is beneficial for retail businesses from day one. We know because we use it ourselves in Nour own shops that we run. We see the benefits. Our in-house CPA lauds the benefits from an account ting perspective.

Linking to Xero from the POS software sets the business up for tremendous savings and benefits that are especially appreciated in small business retail situations where capital and time are in high demand.

Tower Systems helps retailers  make the most of the Xero connected POS software. We deliver practice and useful support to help our customers appreciate what they can achieve through this mutual pairing. Our training team members are skilled as are our help desk team members, to make the most of the pairing, to bring practical benefits to our indie retailer community.

As a Xero partner, we are committed to this awesome small business accounting platform.

The most effective ways small business retailers can compete with big businesses and online is through efficient operation, accurate data and customer service touch-points that add appreciated value.

Tower Systems only sells its POS software to small business retailers.

We believe in small businesses, their importance to local communities and their broader economic value.

Through our software, our personal in-store training, 24/7 human and locally based help desk service, regional user meetings, weekly online workshops and other touch-points we help small business retailers beyond what is usual for POS software companies.

Our company motto is we’re here to help. We take this seriously. Everyday, out motto challenges us to help our customers in ways they do not expect, ways beyond the software itself.

Founded in 1981, Tower Systems has evolved as technology has evolved. The software we sell today is generations away from where we started. We are proud to have served some of our customers for decades.

Helping small business retailers comply with new Gift Card regulations

New gift card laws come into effect in Australia on November 1, 2019. The fundamental changes introduced in the new laws are:

  1. a minimum three year expiry period for gift cards is required;
  2. gift cards must display expiry dates; and
  3. most post purchase fees on gift cards are banned.

The POS software from Tower Systems will help small business retailers comply with this legislation. It will do so in a worry free, safe and red tape free way for indie retailers.

Gift cards (physical or electronic) are easy with our software. Retailers can offer them with surety and speed, enabling shoppers to load cash onto a card so that it can be given as a gift.

Where gift cards are sued as a marketing tool, the legislation is different. The three year requirement in the legislation does not apply to gift cards that are:

  1. able to be reloaded or topped up
  2. for a good or service available for a limited time where the card or voucher expires at the end of that period (e.g. entry to a concert or museum exhibition)
  3. supplied to a purchaser of goods or services as part of a temporary marketing promotion (e.g. a wine voucher valid for one month that is mailed to a consumer as a free bonus with a purchased item and was not part of the purchase offer)
  4. donated free of charge for promotional purposes (e.g. a local shopping centre has a one-day marketing promotion where each visitor to the centre on that day is handed a $20 gift card that is valid for use at any store in the centre for that day only)
  5. sold for a particular good or service at a genuine discount (e.g. $50 card for salon service valued at $100)
  6. supplied as part of an employee rewards program
  7. given as a bonus in connection with a purchase of a good or service for use in the same business (customer loyalty programs)
  8. second-hand gift cards.
  9. part of a temporary marketing promotion (e.g. customers buy a certain product from Business A, which provides a $50 voucher to use at Business B).

Tower Systems serves small businesses in the requirements of the legislation, efficiently and in a whole of business way.

Our customers with our latest software will be fine come November 1, 2019. Gift cards through the POS software will be safe, easy and business building.

Small business retail advice: how to setup a pop-up shop

POS software company Tower Systems offers practical everyday advice for indie small business retailers. Our advice serves not only our 3,500+ retailer partners but many other retailers. The advice we share in this post is from our portfolio of management advice for small business retailers.

Definition: a pop-up shop is a temporary shop, one that is open for a limited period of time, usually around a month, rarely more than three months.

We have assembled our pop-up shop advice and tips into key topic areas.

WHY?!

Like any business decision, a decision to open a pop-up retail location needs to be based on good research and the business itself needs to have a purpose. So, before you begin, think about why.

Here are some reasons to do a pop-up shop:

  1. To test new product categories.
  2. To supplement your income.
  3. To help quit slow moving stock.
  4. To enhance your retail experience.
  5. To experiment with a plan b where you might land if you close your main shop.
  6. To engage in targeted, temporary, competition.
  7. To compete with yourself.

LOCATION.

With a pop-up shop you don’t have time to find your customers. The location needs to already have good traffic passing daily, traffic you can easily leverage. Even more so than in fixed-location retail, location is critical.

The best locations are shops that have good passing traffic that is of interest to you and that have been vacant for a while where a landlord might be happy with something rather than nothing.

OCCUPANCY COST.

Negotiate the lowest rent cost possible. Some landlords see pop-up offers as a reason to charge a premium. Only sign up for a price you are 100% happy with. If it is expensive and does not work financially, don’t sign hoping it works out, because in retail it rarely does work out better. In a pop-up business you have less time to see if it works out. Also, preferably, no contingency deposit.

LABOUR COST.

Staff the business with a lean roster. This shop is about selling. that means, products placed for a price proposition rather than beautiful displays that take time to maintain. Every staff member is there to sell and maximise revenue from every shopper visit. There is no room in the roster for fat.

FIXTURES AND FITTINGS.

Don’t spend a cent on fixtures and fittings. That needs to be your starting position. It’s a pop-up shop. People expect it to be  efficient, cost-effective. Using tables and boxes adds to the feel of the shop feeling low-cost and that can help drive sales. Suppliers can be a good source for loaned fixtures.

INVENTORY.

Ask suppliers to offer consignment stock or special clearance deals they’d like to move fast. Go for items that can be sold out of a box, to make display and ranging easier. In-box displays of particularly cheap items can work very well.

PRICING MODEL.

Price to sell. This means being below usual retail. Price to understandable price points. For example, you might have a $10 table, a $20 table and so on. Consider bundling items into packs, which make price comparison difficult.

PROMOTION.

Don’t spend money on sign writing or marketing. Use social media and bargain websites and anywhere similar where you can list the store and its products.

Host an opening party. List this as a local event on Facebook.

MANAGEMENT MINDSET.

Your mindset in managing the pop-up shop needs to be different to a fixed-location retail situation. Pop-up shops are about low cost, low overheads, low prices. Be ready to do deals. Whoever manages  the pop-up shop needs to be different to how they would be in the fixed-location retail business.

SPEED.

You need to move fast. From the moment you sign a lease or agreement, the clock is ticking. Ideally, you’d open within 24 hours and when you are done, closing and clearing out the shop is done in 24 hours or less. This is all about maximising the time for income-production.

TRACK PERFORMANCE.

Cultivate good data that can guide business decisions for your next moves.

Is a pop-up shop worth doing? Only you can determine that. We have seen plenty of pop-up shops work well for the retailers, contribute good GP, help move slow stock and help open to the owners category opportunities not previously considered.

Do the planning and you should expect to benefit.

Free POS software workshops in Wellington and Christchurch ext week

POS software company Tower Systems is offering indie retailers free access to a terrific and valuable  workshop for small business retailers: How you can find new customers by selling online direct from POS software for your specific type of business using Shopify and Magento.

Click on your preferred city below to book. Each workshop (except for online) will be in an easy to get to capital city location.

  1. WellingtonOctober 14. 10am.
  2. ChristchurchOct. 15. 10am.

Join us for a free workshop where we will explore Shopify and Magento direct connected POS software for specialty retailers: jewellers, garden centres, produce, toy, firearms, fishing, outdoors, newsagents, pet, gift, book, bike and adult.

At the interactive and engaging workshops we will focus on new online insights for 2020 and beyond that are relevant to indie small business retailers.

  1. Hear from current case studies what other indie retailers are doing.
  2. Find out how to use online to drive in-store shopping.
  3. Learn how click and collect actually works.
  4. Find out about the different buy now pay later options for online sales.
  5. See how stock data including images flow easily from the POS to online.

Each workshop will be live and interactive and relevant to your type of business. It could save you thousands in web developer fees. This will not be a sales pitch. We will share what we know having done this work ourselves for the retail businesses we own in the homewares, pop culture, collectible, plush, gift and games segments of retail.

We live everyday the challenges of pricing, marketing, shipping and more and we will share out learnings.

We will cover hot topics including: SEO, shipping options, free shipping, the role of social in online sales, returns, bundles, branding and a plan b for your web strategy.

We are local. Tower Systems serves 3,500+ specialty businesses – with awesome and locally made POS software and websites. We make what we sell. We use it ourselves too, in our own retail and online businesses.

With these free to access POS software workshops and all we do, goal is to help you enjoy a more successful and valuable business.

Portable POS software helps retailers sell at local markets, from trucks and elsewhere on the road

Retail today is about being where the customer is … in-store, online, at local markets, in a truck delivering goods, anywhere.

Thanks to the Retailer Roam POS software product from Tower Systems, we have made our POS software accessible from anywhere, via tablet computers, using a cool app developed in house by our POS software expert team.

Retailer Roam is portable POS software. It can be accessed using an app on a tablet computer, from anywhere – including with and without an internet connection.

Being portable POS software, Roam is all about helping retailers sell from anywhere, easily, securely, safely and quickly. This includes two customer accounts, by card and more. Retailer Roam is POS software for today;’s inn ovations and engaged retailer. It is current web enabled technology, k created fresh, from scratch, by the Tower Systems software engineers who play in this leading-edge space.

We have a customer today who wants to sell from a fleet of trucks. Roam is a perfect solution in this situation, enabling transacting business on the road, live and without the overhead of double paperwork back at the office at the end of the day. Roam streamlines the business, makes business data more accurate and helps the business  grow.

Roam is a new approach to POS software, a fresh way to do business anywhere, anytime, without lugging a computer around and without the need for an always on internet connection.

  1. Retailers can sell at local markets.
  2. Bike shops can setup sales stalls on a route during a bike event.
  3. Gift shops can sell from the back of the car in a country town.
  4. Pet shops can sell at the local show.
  5. Garden centres cal sell on the back block of their large production nursery.
  6. Landscaping businesses can sell from the tray of a large truck.
  7. Anyone can open a pop-up shop and sell for days and weeks win a quick to setup and easy to run situation.

There are many more examples where portable POS software helps retailers better serve their customers.

Retailer Road is smart ad fresh POS software technology for today’s engaged retailer who wants flexibility in terms of where and when they sell, without being weighed down by bigger hardware technology. It’s from Tower Systems, the Aussie POS software company.

POS software helps retailers manage the sale of age restricted products

Handling age restricted products can be a challenge in retail, especially small business retail. There are regulations to follow operationally. Structure is vital in proper management of this so that investigators can be shown that a business has the correct management processes in place.

Whether it is the management of age restricted products like firearms, tobacco products or other items, having a systematic, consistent, approach to the sale of age restricted items is good for business and for all who work in a business and could be bund by regulations connected with the age restricted products.

Having POS software that serves in this area is vital.

The Tower Systems POS software manages the sale of age restricted products. This features in our software for firearms dealers, newsagents, garden centres, producer businesses, toy shops and adult shops. In each of these specialty retail channels, the management of age restricted products is important.

Through the Tower POS software, retailers can have in place appropriate checks and balances to ensure correct management of age restricted products.

Use your POS software to force an age check on every purchase. This shows the business having zero tolerance for avoiding the age check. Regularly remind staff about this. Do these things and any violation the retail sales person deliberately violating business policy and defrauding the business in their use of the age check facilities in the POS software.

This step of enforcement alone could be what is necessary to demonstrate to regulators that the business manages age restriction seriously and structurally.

Get your age check processes right from the outset and you can layer the business with a level of protection that is vital. For sure, there is an operational delay in selling age restricted products, but this is minor when you consider the cost to the business of being caught breaking the law in this space.

Our advice to retailers is that they use the age restriction facilities in their POS software to ensure that they get it right, every time.

In our work, we deal with the issues of age restricted products in a range of retail channels including: newsagencies, firearms retail, produce stores and adult stores. In each case, there are different regulations and requirements to handle.

How is the Tower Systems POS software different to Vend from VendHQ?

From time to time, we are asked how our small business POS software compares to software from a competitor.

Since we have not used competitor software we cannot know. This is the same reason a competitor cannot know about our software.

Sure, we have insights, but we do not know for sure.

What we do know, is what we do and what our  software does. What we do know is what we do with and for our indie retail customers, to deliver to them commercially valuable outcomes. This is what we can speak to.

So, when we were asked recently how our POS software compares to the Vend POS software from VendHQ, here is what we said…

Hey, thanks for asking how we compare to the Vend POS software. We have not used their software ourselves and so cannot speak to what it does from first hand experience.

We have switched people from Vend to our POS software and we could put you in touch with those retailers so they can speak to their experiences with the two different software products. Pleased let us know if that is what you would like us to do.

Always, we prefer customers to want us more so than rejecting another company. We prefer the positive take, the optimistic outlook. It is how we have always been in this business. We don’t want to win business by bagging a competitor.

What we can speak to is what our software does. In fact, let us show you in a demonstration driven by you, where you tell us what you want to see. At this live and unrestricted demonstration you are in control, we are your servant.

We can also speak to how we operate as a company, our transparency, accessibility and service of our customers. Through our weekly customer service email, our unlimited free one-on-one training, online knowledge base and live human driven help desk, we provide personal service that always starts with listening to you.

We can show you how our customers are our best asset when working out how were can enhance the software. We’d love to show our our democratic approach to determining software enhancements, based on suggestions from our customers.

This is us, Tower Systems, a POS software company serving 3,500+ specialty retailers in New Zealand and Australia. We’d love an opportunity to optimistically engage without disrespecting your interest in other products like Vend.

Gift vouchers are easy in the Tower Systems POS software for indie retailers

Selling, managing and tracking gift vouchers in a retail business is simple, safe and easy using the POS software developed and supported by Tower Systems.

Gift vouchers can be issued by the POS software easily, quickly and accurately. There is no need for a printed card or note. Alternatively, a business can create the gift vouchers externally from the POS software yet have all  of them easily tracked and managed.

Loaded with whatever amount suits a customer and fits within the rules of a business, gift vouchers are a wonderful solution for a retail business to offer where a customer likes a shop but does not know what to buy. From the moment a gift voucher is loaded with a value it is tracked by the POS software. The amount loaded is managed as a liability of the business, as is required by accounting standards.

Tower Systems has managed gift vouchers in its POS software for decades. The gift voucher facilities in the software have evolved as the needs of small business retailers have evolved. The company has ensured that its offering in this space is fit for purpose for today’s retail environment, to enable its customers to be competitive in this space.

Gift voucher setup in the POS software is easy. Thanks to not requiring pre printed cards, a business can test the appetite of its customers for gift vouchers by having computer generated vouchers. This trial can help guide whether a business should invest ini professional design and production of vouchers, which is also a service that Tower Systems offers through its in-house graphic design tools and services.

We see gift vouchers successfully used in small business retail in the channels of garden centres, bike shops, jewellers, gift shops, homewares shops, book shops, newsagencies, pet shops, toy shops and even firearms shops as well as many other types of retail business situations. We are grateful for the opportunity to work with gift retailers to help them build customer appeal.

Gift vouchers are a vital tools for small business retailers to offer, to help broaden the appeal of a shop beyond what it may have available for customers to purchase today. Tower Systems makes them financially and operationally appealing to small business retailers through its smart POS software.

Audit tools in POS software help small business retailers find out what they do not know

Secret audit tools in POS software are critical in small business retail for they provide insights into behind the scenes activity in a business that could be harmful to the business. By tracking activities including keystrokes designed to manipulate business data, good POS software is able to help a retail business compare bad behaviour including fraud.

The Tower Systems small business POS software has terrific audit tools that can only be accessed with the most secure password managed by the software, a password only given by the comp0any to business owners.

Using the smart audit tools, we have been able to help retailers to track employee fraud, supplier fraud, customer fraud and what could have been expensive but unintentional mistakes.

The Audie tools and the secret mirror data they have access to represent a valuable asset to any indie retailer as they make the POS software operational smart for and protective of that business.

This area of data curation and management is not often talked abut because it can be construed as a negative given the connection with bad things happening in a business. The reality is that knowing the tools are there creates a positive situation, a comfort, a peace of mind as the POS software is offering a set of eyes and ears watching over the business and providing the business access to insights to help reduce the negative.

The Tower Systems small business POS software provides to indie retailers audit tools that are exemplary in their service of ethical business operation. This is especially useful inn businesses that are run with owners and even senior managers not in a location full  time.

So, in addition to accurately and quickly transacting retail sales, the Tower Systems POS software offers retail business owners access to tools through which they can review data that sheds light on behaviour that could compromise the business. This is what a good audit is about.

Our POS software audit tools have been used in legal cases and by business financial auditors and forensic accountants to track potential misbehaviour. the resulting data can be a body of evidence in criminal or commercial legal action. It is data on which expert evidence can be offered as to actions taken in a business that cold be the matter of such a case.

Our hope is that the audit tools in our POS software do not find misbehaviour and that simply having the tools in a business is the most value achieved. However, should they be needed and should they uncover misbehaviour, the audit tools stand strong and tall for the business and those who own it.

New POS software / e-commerce workshops next week

A free workshop for small business retailers: How to find new customers by selling online direct from POS software for your specific type of business using Shopify and Magento.

Click on your preferred city below to book. Each workshop (except for online) will be in an easy to get to capital city location.

  1. AucklandOctober 7. 10am.
  2. BrisbaneOctober 8. 10am.
  3. CanberraOctober 9. 10am.
  4. OnlineOctober 10. 10am. AEST.
  5. OnlineOctober 10. 2pm. AEST.
  6. WellingtonOctober 14. 10am.
  7. ChristchurchOct. 15. 10am.

Join us for a free workshop where we will explore Shopify and Magento direct connected POS software for specialty retailers: jewellers, garden centres, produce, toy, firearms, fishing, outdoors, newsagents, pet, gift, book, bike and adult.

At the interactive and engaging workshops we will focus on new online insights for 2020 and beyond that are relevant to indie small business retailers.

  1. Hear from current case studies what other indie retailers are doing.
  2. Find out how to use online to drive in-store shopping.
  3. Learn how click and collect actually works.
  4. Find out about the different buy now pay later options for online sales.
  5. See how stock data including images flow easily from the POS to online.

Each workshop will be live and interactive and relevant to your type of business. It could save you thousands in web developer fees. This will not be a sales pitch. We will share what we know having done this work ourselves for the retail businesses we own in the homewares, pop culture, collectible, plush, gift and games segments of retail.

We live everyday the challenges of pricing, marketing, shipping and more and we will share out learnings.

We will cover hot topics including: SEO, shipping options, free shipping, the role of social in online sales, returns, bundles, branding and a plan b for your web strategy.

We are local. Tower Systems serves 3,500+ specialty businesses – with awesome and locally made POS software and websites. We make what we sell. We use it ourselves too, in our own retail and online businesses.

With these free to access POS software workshops and all we do, goal is to help you enjoy a more successful and valuable business.

Pet microchip tracking in pet shop software helps pet retailers better serve pet lovers

The Tower Systems Pet Shop Software helps pet retailers serve customers through recording pet microchip details. This is part of a list of pet shop specific facilities in the Tower Systems POS software for pet stores.

Local pet stores are unique loc al service businesses, with tough big business competitors and an ever-growing online challenge. Tower Systems helps local indie businesses confront the challenges.

The Tower Systems Pet Shop Software is locally designed, developed and supported specifically for pet products retailers. We only sell to independent local pet businesses. We believe in small business!

Our Pet Shop Software is loaded with facilities developed specifically for pet stores. These are facilities you will not see in regular, often cheaper, POS software. The facilities continue to evolve, too, based on suggestions from people like you.

The microchip tracking tools can track by pet by customer with customers being able to have as many pets recorded as they wish. This means the pet shop can become a data repository for pet owners, offering wonderful peace of mind.

The software can also track working dates and other dates important in the healthy life of a pet. Pet workers love this tracking and that their local pet shop can provide the service as part of a whole of pet life engagement by the business for its customers and the pets of its customers.

Tower Systems is proud to deliver these tools and more in its specialty POS software designed specifically for independent pet stores in Australia, New Zealand and beyond. This is what specialisation is all about – helping indie retailers to play to their strengths of local professional service and advice. Our software helps every day in the delivery of this.

Our awesome and regularly evolving Pet Shop Software also offers:

  1. Marketing based on pet birthdays and other anniversaries.
  2. Group discounts, where members of a local group loyal to you save money.
  3. Easy loading of electronic invoices from your suppliers.
  4. Linking to a website for online sales.
  5. Linking to Xero to cut bookkeeping and external accounting costs.
  6. Rewarding loyal shoppers with points and / or cash off their next purchase.

Tower Systems is proud to serve 3,500+ retailers nationally.

POS connected Shopify site helps drive pre-orders and lock in revenue

Tower Systems is proud to have helped deliver excellent Christmas ornaments orders for the www.myornaments.com.au website.

This POS software connected Shopify site is one of many created by the company for retailers, to help them achieve terrific online revenue.

What makes the My ornaments off interesting is the handling of pre orders two months prior to good arriving in Australia. This enabled the business to book  substantial revenue and bank payment months ahead of the goods being shipped and even longer ahead of goods being paid for.

This business model of prepayment of purchases, in a pre order situation, is valuable to any retailer keen to evolve their model and achieve cash flow benefits for what will be highly sought after items with limited release numbers.

Managing this through POS software connected Shopify helps the business maximise cash management and streamline packing and shipping once the goods arrive.

The seamless link between Shopify and the Tower Systems POS software helps save time, reduce mistakes, streamline business operations and discover new shoppers. Indeed, it is the reaching of new shoppers not within the local pool of shoppers for the business where the Shopify integration becomes really valuable in that a business shipping to another state helps expand the shopper reach.

As a Shopify partner, Tower Systems is positioned to deliver to indie retailers wonderful Shopify connected POS software solutions, helping these retailers leverage in-store and online for maximum benefit.

This pre order solution helps retailers sell what they do not have but will have once stock arrives. This is a smart solution that is good for nimble and flexible small business retailers.

Here is part of what we deliver to our POS software connected Shopify customers:

  1. A pre-development over the phone Q&A meeting.
  2. Shopify link. This is a facility in the Retailer software to link with Shopify.
  3. Live Shopify site as per the facilities and functionality outlined in this document – see below, including pre development consultation.
  4. Up to 2 hours of hand-over training.
  5. Three months of phone-based assistance (but not software changes) following delivery.
  6. A comprehensive handover document that provides support, written training and guidance on your next steps. This is the same for all our Shopify site customers. i.e. it is not document written especially for you.

Produce business software helps regional and rural businesses serve local farmers

Produce business software from Tower Systems offers a best practice solution to these local and often regional and rural businesses as they serve the needs of local farmers and residents in the produce, feedstock and related areas.

Businesses using our produce business software love the channel specific benefits including:

  1. Time saving invoicing and account management – manage accounts in a way tailored to your You can easily account for freight, produce picking slips, manage accounts, feed data to Xero and MYOB and do more.
  2. Sell accurately by measure – by whole numbers or
  3. Sell by weight.
  4. Special orders. Bring product in for a specific customer and have them notified automatically by email or text when the goods are in and ready.
  5. Business differentiating loyalty. Stand out from the crowd. Have customers coming back to youfor this.
  6. Trade pricing profiles. You can set pricing rules based on types of customers.
  7. Pre-orders – We make it easy for you to pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
  8. Bagging up feed – Easily manage bagging up a bulk feed delivery into smaller, saleable lots, while keeping accurate stock on hand data.
  9. Making your own feed mix. We help you track managing bulk quantity ingredients and mixing these into saleable packs of your own brand of seed mix. What an awesome point of difference for your business!Differentiate with informative receipts. These can include care, use and safety information based on what customers buy.
  10. Be accurate with all-weather product labels.
  11. Differentiate with bundles. Selling items bundled together makes price comparison hard.
  12. Market to customers based on past purchases.
  13. Save time by importing electronic invoices.
  14. Sell more with a direct connect to buy now pay later services.
  15. Cut mistakes with integrated EFTPOS.
  16. Cut accounting and bookkeeping fees with integration to Xero and others.
  17. Easily sell online with a direct to Shopify / Magento or WooCommerce link from your POS software.

With many produce businesses and farm supply businesses already using the Tower Systems POS software, we have a wonderful pool of businesses from which to learn as we further enhance our software as part of our perpetual renewal program. Our work with business owners, managers and their suppliers sees us continue to evolve our product business software solution.

Easy to use POS software for pop-up shops

Tower Systems offers Retailer Roam as an easy to setup and run POS software solution for pop-up retail shops situations.

With Pop-up retail becoming more prevalent, having a sweet POS software solution to help owners and managers of pop-up retail stores makes sense.

From selling to store management, the Retailer Roam pop-pop retail solution from Tower Systems offers an easy to setup, easy to use and easy to fund pop-pop retail management solution. Pop-up retail is easier thanks to this solution from Tower Systems.

Running in the cloud with easy to use redundancy built in should the internet be down, Retailer Roam works in a variety of situations and for a variety of businesses. It is safe, secure and accessible.

Retailer Roan is another cloud based POS solution from the web team at Tower Systems where cloud based POS Solutions have been delivered for indie retailers for years.

Retailer Roam is a tablet app-based POS extension to the Tower Systems Retailer POS software. The app runs on Apple iPad and Android based tablets. It can run connected over WiFi or any other network. It can also run disconnected, syncing when connected again to a network at a later time.

Retailer Roam is designed to help retailers better manage buy times without the need to install considerable hardware as well as to transact business away from the counter, from an outpost or from a vehicle some distance from the shop.

Pop-up retail needs to be easy, fast, safe and secure. Retailer Roam from Tower Systems is all of these things. It is a wonderful solution for indie retailers looking to expand their retail business reach into the pop-up retail space.

If you are considering a pop-up retail store, consider Retailer Roam from Tower Systems and enjoy the flexibility of selling anywhere, anytime and with safety, security and speed as benefits at your fingertips.

Tower Systems is a small business focussed POS software company serving in excess of 3,500 indie retailers in several niche retail channels.

We make and support what we sell, including Retailer Roam. For pop-up, online and fixed location high street retail. 

Helping Australian newsagents create more valuable businesses through transformation

Tower Systems also owns newsXpress, a marketing group for newsagents who want to transform their businesses and grow them into something meaningful to today and beyond. Here are details of an offer from newsXpress…

We give newsagents hopeby providing options for finding new customers, by helping to farewell out of date practicesand by providing access to better marginproducts. We help newsagents enjoy their businessesmore and make them more valuable. This is what we do at newsXpress every day … because,we believe in local small business retail. We are not locked into the shingle of the past. On the horizon, we see a bright futureMark Fletcher, CEO, newsXpress Pty Ltd

Every day, we invest in the future of locally owned newsXpress businesses. We run as a community co-operative. There has never been a profit distribution. We are 100% focussed on helping our members be the best, most successful and happiest of retailers.

You can join us as a full-service full-benefits member. Or, you can try us out first…\

TRY NEWSXPRESS BEFORE YOU BUY OFFER.

BEYOND TRADITION, WE CAN HELP YOU FIND SUNSHINE.

We have some newsagents keen to join newsXpress but concerned about the five-year contract and the requirement that 75% of card space is allocated to Hallmark.

For a limited time and a limited number of newsagency businesses, we offer access to a valuable package of newsXpress services on a fixed one-year term trial basis.

As a friend of newsXpress you can trial newsXpress services without long-term obligation.

For a monthly fee of $295.00 (inc.GST) for twelve months only or a one-off up-front fee of $1,750.00 (inc. GST) we would welcome you as a friend of newsXpress for one year. This does not mean you would be a member of the group. There is no agreement to sign, no requirement to rebrand, no card company requirement.

Here is what you would get access to as a friend of newsXpress:

  1. In-store visits from a skilled Retail Development Manager, who will provide fresh-eyes advice on your business and suggest optional changes you could make.
  2. Access to centrally billed suppliers offering discounts off and extended terms.
  3. Access to our weekly newsXpress email, with management and marketing advice.
  4. Access to our knowledge base, an online resource with 200+ articles of advice.
  5. Access to our head office team of retail experts for tactical and strategic advice.
  6. Access to newsXpress regional member meetings.
  7. Access to the newsXpress conferences.

Here is some of what full newsXpress members have access to:

  1. Online sales through product branded websites, delivering net new revenue.
  2. Your own free website branded to your business, selling products your products.
  3. newsXpress preferential pricing from Hallmark and allpreferred suppliers.
  4. A private Facebook group – motivation and encouragement, a safe place to talk.
  5. Access to the private team member Facebook page for your staff.
  6. Financial management counselling service. We offer a deep dive into the business, develop a budget and help with resetting the business physically and financially.
  7. A secure .newsxpress.com.au email address.

At the end of the year you would either join newsXpress orcontinue to run your business without access to anything newsXpress offers.

If at any time in the year you want to switch and become a full newsXpress member, we’d apply the portion of the pre-paid one-year amount toward newsXpress member fees.

There is one catch to our offer: You need to be engagedYou need to work with us on growing your business, making it more efficient and more relevantto today.

If you are tired, we will help motivate you. If you are out of cash. We will make low / no cost suggestions. We will not force you do anything.

Become a friend of newsXpress and let is help you.

Our head office team… newsXpress has twelve full time employees working on behalf of members – merchandise experts, marketing professionals, retail advisors.

Our leadership team… is there for you, on anymatter, offering an ear, a hug, advice or representation, on any matter. We will help as much as we are able.

Locally made & supported software for garden centres

We are grateful to garden centres for their support of our Aussie made and supported software for local garden centres, which helps them better serve their local communities.

The facilities in the specialty garden centre software from Tower Systems described here are a small part of a beautiful suite of software designed here in Australia for Australian garden centres.

There is more to this software than marketing. An asset of your business is that you are a local expert on all things garden related. You can share your expert local knowledge through notes on receipts. These are automatically included on each receipt, along with care instructions for plants purchased in a transaction.

Automatically, receipts, invoices and delivery dockets can include locally relevant information you provide. This free information pitches your business as different to an online shop or a big business that is less focussed on personal service.

Another way we help maximise sales is with an instant loyalty reward. This is particularly useful where you see shoppers once a year or quite infrequently. Using rules that you control, a receipt can include a voucher offering a specific amount off the next purchase if that purchase is made in a timeframe you set.

 

Locally made & supported software for small business fishing & outdoors businesses

Our fishing and outdoors business management software helps fishing, camping and outdoors shops serve local communities efficiently and supportively.

Fishing and outdoors businesses are unique. They need unique software. Everyday Point of Sale software will not maximise your specialisation.

Using our software developed specifically for Australian Fishing and Outdoor businesses, you can leverage what is unique about your type of business.

Here are three of the ways you can use our specialty software to leverage specialisation. Today, you might sell a rod, reel and other items as single items. Using our software, you can package these into a combo pack. This has benefits:

  1. Shoppers perceive a combo pack as a good deal. Also, it is harder for them to price compare.
    Someone purchasing a pack may purchase more items than intended.
  2. You can create and undo packs at will, maintaining accurate stock data.
  3. An asset of your business is that you are a local expert on fishing. You can promote your expert local knowledge is through local notes on receipts.

Automatically, receipts can include information about local fishing conditions and local opportunities. This free information pitches your business as different to an online shop or a big business that is less focussed on personal service.

AFL Grand Final holiday

It is a holiday today in beautiful Melbourne on account of it being the day before the AFL Grand Final. While most of the companies y is closed, our help desk is open and helloing customers with queries.

POS software helps small business retailers add a surcharge for credit card use

Credit cards cost retailers money. Some more so than others. Indeed, some cards can cost a retailer three times as much as the lowest cost card. This is a real cost to business, a cost that retailers are seeking to m mitigate, especially in situations where they are unable to adequately cover the cost due to the fixed price nature of what they sell.

This challenge is especially real in small business retail, where economy of scale is not available and where leverage to push down other overhead costs is not an option.

Here at our POS software company, we have helped retailers for years to have options for charging a surcharge automatically through the software, tracked, managed and collected to help the businesses defray these cards costs.

While the charging of a surcharge is contentious, credit card fees are a real cost of business that is hidden, and that is why big businesses like it we think, because they have negotiating power to keep costs low and therefore not need to recover the card costs they are hit with by banks.

In charging a surcharge, small business retailers are being transparent about real costs and showing customers how they can help businesses to transact on a more equitable footing.

Tower Systems makes it easy. manageable and changeable for indie retailers to charge a credit card use surcharge, which is in line with ACCC requirements, through the software with transparency and tracking through the business and into Xero, MYOB and more through POS software integrations.

Whether you charge a surcharge or not is 100% up to you. For what it’s worth, we do not in the shops we own because they are in competitive Westfield centres and we’d rather not be that business that charges a surcharge.

Tower Systems serves indie specialty retailers with POS software designed specifically for those niche businesses, software tuned to their needs and that help businesses manage more efficiently and safely in a rapidly changing retail environment.

What we offer in the area of a credit card surcharge facility is a small part of a bigger and more valuable offering for indie retailers.

POS connected Shopping web development for retailers in Australia and New Zealand

Tower Systems is a skilled POS software company that also develops awesome Shopify sites connected to its POS software for indie retailers in niche retail  channels like: jewellers, garden centres, produce, toy, firearms, fishing, outdoors, newsagents, pet, gift, book, bike and adult.

Included in  our fixed price Shopify work is:

  1. A pre-development over the phone Q&A meeting.
  2. Shopify link.This is a facility in the Retailer software to link with Shopify.
  3. Live Shopify site as per the facilities and functionality outlined in this document – see below, including pre development consultation.
  4. Up to 2 hours of hand-over training.
  5. Three months of phone-based assistance (but not software changes) following delivery.
  6. A comprehensive handover document that provides support, written training and guidance on your next steps. This is the same for all our Shopify site customers. i.e. it is not document written especially for you.

However, what we do is far more comprehensive than this. We work hard to deliver beautiful websites that serve the needs of our customers. This work includes:

  1. Template / theme selection. We will step you through template / theme options included in the price and with you and choose one for the site. We will then make the selection for you and set this up. Note: there are some themes (not developed by us) that you can purchase outside our package price for more specialist options. These can cost up to $400.00 extra.
  2. Overall design to be applied to the template selected to customise the look and feel of the site. The design process is not priced to be a back and forth process. We would consult prior to doing the customisation. We will listen to your brief and provide a design. Minor adjustments can be made within the quote but any diversion from the original brief would add to the cost.
  3. A functioning live website for your businessthat works and can be accessed from different devices – computer, phone, tablet – with auto detect of the device so the site looks good. With the website to be based on Shopify with the following:
    1. Homepage. Including text, images, button. With you providing g us with the text you want.
    2. Home page links to any business accounts you have for: Facebook, Twitter, Instagram and Pinterest.
    3. A home page feed of your business blog if you have one and it is published through Shopify that allows data feeds.
    4. Admin page for your management of the site. This is not seen by the public. There is a range of settings you can control for proper management of the site.
    5. About page. Where your business is described. You will provide the text for this.
    6. Privacy Policy page listing a good privacy policy we have developed – that you can modify.
    7. Terms and conditions page listing terms and conditions we have developed – that you can modify.
    8. Contact us page showing location on a map and making contact easy.
    9. Up to two additional pages where you provide exact text and images for those static pages. By static, we mean information only pages.
    10. A shopping cart facility for managing the products you sell. This is the guts of the site, the most important part. This specifically includes facilities you would use to manually load products or import products and product images direct from Retailer.
  4. The setup of auto-loading of products into the site via a live link to the Tower Systems Retailer software. You need to have this data in Retailer already.
  5. Interfacing to one or both payment gateways: Stripe and Paypal.
  6. Interfacing to buy now pay later payments methods you wish. You will need to create accounts for each.
  7. Defined to Google and Bing so search engines know about the site.

This list is not complete. We do much more in service of our retail business customers who want to get live and selling online with Shopify.