Tower Systems launches free POS software training for February 2017

Yesterday, we announced to our small business POS software customers a suite of terrific free live training opportunities for February 2017. This training goes beyond what people expect from their POS software company as it draws together best practice retail business management and other retail strategy insights in the context of how the software can help.

Tower Systems is proud to offer access to free live group training and business management inspiration every week. It is a differentiator for us.

1 likes

How Tower Systems helps small business retailers save time in connecting with their suppliers

Tower Systems has a structured approach to helping small business retailers and their suppliers more efficiently, effectively and accurate connect. Our approach is based on years of service including time as retailers ourselves, using our own software to work more closely with suppliers.

  1. Suppliers can provide electronic invoices.
  2. Retailers can provide a feed of sales.
  3. Suppliers can provide stock files.
  4. Retailers can provide orders.

These are just some of the ways we connect retailers and suppliers. It is structured, consistent and accurate. The benefits are time saved and mistakes eliminated. This is best practice when it comes to connecting independent small business retailers and their suppliers.

Everyone wins.

We are grateful to the suppliers with whom we partner and their retailers who help guide our work in this area. The value it adds is wonderful to see.

0 likes

Multi store POS software for small business retailers

Retailers running multiple retail locations can use the Tower Systems POS software in these multiple locations easily and efficiently. Using the multi-store POS software, retailers can:

  1. Easily manage inventory across multiple locations.
  2. Run hosted – in the cloud.
  3. Transfer stock between stores – maintaining stock data integrity and accounting record integrity.
  4. Transfer sales data.
  5. Link to MYOB / Xero / Quicken.
  6. Set price controls.
  7. Set staff access controls.
  8. See stock on hand in multiple locations easily.

The multi-store POS software from Tower Systems is smart, robust and valuable in any small retail business that is growing.

We have retailers in 15 and more locations using this. Hosted in the cloud. easily managed. Serving a diverse mix of retail and management needs.

0 likes

Small business marketing tip: how POS software won a $500 purchase

I want to share with you a true story of what happened recently in my own retail business. It is a story of how a small everyday purchase led to something bigger and how this happened as a result of fundamental changes in how the business is run.

This story could happen in any retail business – city, country, large, small, shopping mall, high street. We make that point so you do not dismiss the story and think it could not happen in your business. The elements of the story work together in any size business. In writing about it here I’m not getting you to do anything other than to consider that you could achieve the same in your business.

At its core, this is a story about shopper loyalty, especially shopper loyalty in a retail situation where between 25% and 30% of shoppers visiting the business are not local and therefore not likely to engage with the old-school points-based loyalty program.

A customer passing the shop noticed our greeting card range and stepped into make a purchase because of a specific need. They purchased two birthday cards. On their receipt was a voucher for almost $2.00. As they are not usually in the shopping centre they looked around for something in which to spend the $2.00.

This is the key: the customer came in to make a quick destination purchase. The type of purchase where we did not matter. They were on the way to the car park and happened to pass buy our shop. Point 1: location is in our favour. The stepped in because they saw our greeting cards. Point 2: the floor placement of cards was key in getting them in the shop.

Having made the purchase, the customer then noticed, for the first time, what else we sold – because of the $2.00 discount voucher on their receipt. Point 3: we got them to look around and see what else we sold.

The customer did a 180 degree turn and saw a locked glass cabinet of beautiful collectible bears. This was in the right place at the right time as they had been looking for a gift for a child. Money was not an issue. They wanted something to last a lifetime. They purchased a $500.00 bear.

This purchase would not have been made had they not been given the $2.00 voucher on their receipt. The voucher is what got them to notice what else we sold.

Fast forward several weeks and this customer who said they don’t usually come to the shopping centre was back for another $500.00 purchase. Now, several more weeks later, the customer has another $500.00 order placed.

We can directly trace more than $1,500.00 in sales back to the $2.00 voucher.

The software produced the voucher based on rules we established. The initial staff member serving the customer made a brief professional pitch highlighting the voucher. These are both important factors as they are at the core of a structured consistent approach to what has become the most lucrative loyalty program we have seen in my 30+ years involved in retail as a retailer myself and working with retailers in many different channels.

While most times vouchers are handed out they are not redeemed, they are redeemed enough to make them worthwhile. They are redeemed for good margin product as they get people looking at the shop for the first time and discovering items to purchase they were not in our four walls to consider.

The discount vouchers are disruptive. People respond in unpredictable ways.

Best of all, the discount vouchers are profitable.

For this story to work in a newsagency you need to have the right products, placed strategically in-store. Your staff need to make the right pitch. Plus, you need to be attracting people who don’t know and probably don’t care what shop they are in.

If you have read this post and thought it does not relate to you, that you could not do this in your business we say you are wrong. We are certain the approach I have shared with you could work in any newsagency in any situation. We urge you to not hold your business back.

3 likes

Australian developed jeweller software for Australian jeweller businesses

Tower Systems offers the only Australian developed jeweller software created specifically for Australian small business jeweller shops. Using our software, jewellers can manage their businesses efficiently, focus on greater year on year success.

Thanks to the support of hundreds of jewellers, the tower Systems jeweller software is best practice.

Small business retailers understand the importance of being local. This is where the local pitch from Tower Systems works as our software genuinely is the only Australian developed software for specialty jeweller retailers.

There is a considerable difference between the software packages being promoted to Australian jewellers. The biggest difference is the heritage of the software.

Tower Systems is a software company. We specialise in developing excellent software specific to the needs of jewellers. We are not using the software to try and sell you consulting services.

It is our duty to provide you with software facilities and reports you can use without having to pay consultants to interpret the reports for you. This saves you money. Our Tower AdvantageTM service provides you with expert help.

Tower Systems is an Australian software company. The jeweller software we sell is what we develop ourselves, here in Australia.

Talk to us and you can speak with the IT professionals directly in our business who develop the software we want to sell you.

Jewellers have a direct say in all software enhancements we deliver.

These things separate Tower Systems from Retail Edge, ARMS and Swim.

Serving 300+ jewellers with our specialist jeweller software, our service is personal:

  1. We train you in your business, face to face.
  2. Our support is Australian based, 24/7 and specialist to your needs.
  3. We develop the software. We are not agents.
  4. Our software is developed for you. It is not US or Chinese software.
  5. You have access to more than 130 training videos.
  6. You have access to a comprehensive, self-serve knowledge base.

Facilities in our jeweller software include: sales, customer loyalty, integrated eftpos, repairs management, special orders, gift cards, employee tracking, inventory management, specials / catalogues / offers, web-store interface, Xero interface, product care instructions, customer follow-up marketing, performance reporting, theft management, second-hand goods management, bundling pricing, servicing assistance / management, employee rostering and plenty more.

Our commitment is to provide jeweller software you can use to guide more profitable control over your business – without the need to hire a consultant.

Here are 9 ways this software can help your business:

  1. Report smart. Our easy to read yet comprehensive reports help you better understand your business without having to hire an expensive consultant to do this for you.
  2. Receipts, invoices and other documents can be customised toreflect the taste and style of your business.
  3. From repairs to serial number tracking, we help you deliver consistently professional and personal service.
  4. Get customers spending more. Our loyalty facility tuned to the unique spending habits of jewellery customers improve the spend per visit.
  5. Easy LayBy. You can LayBy with certainty thanks to professional facilities backed by good documentation to your customers.
  6. Cut your bookkeeping and accounting fees. From GST reporting to having an up to date P&L, we can save time and money by linking to software like Xero.
  7. Connect your online with your shop. Our Web Store facility handles this.
  8. Cut theft. We you are not there, our software tracks behaviour. Our free Theft Check service has been successful to catching theft before it is too late.
  9. The Tower AdvantageTM. Our professional and friendly help from training to support to business advice. We are not your average software company.
2 likes

Ten ways small business retailers can compete with big business retailers when they run a sale

Here is practical advice for local small business retailers based on our years of service of such businesses:

Big businesses – Big W, Woolworths, Coles, K-Mart, Target, Officeworks, Staples – all need volume for any move they make, any promotion, any catalogue, any front of store offer.

The operate on seven and fourteen day cycles. Rarely, they will run something for a month.

It is almost unheard of for them to run an offer, promotion or deal longer that two weeks.

It is important to know this as it can help you deal with them competing with you on price, which they will do.

These majors set their own price. Most times they do not tell their supplier. They get the product shipped to their distribution centre and from there they ship to stores for when the catalogue hits or TVC starts. It is rare for a supplier to know any of the details – unless it is tied to a movie release or so other national promotion.

It is important to know these points as we often see retailers complain that the supplier has been complicit in a discount offer. Usually they are not. But even if they are we do not blame them as theirs (the supplier) is a volume business and small business cannot deliver the volume they need to maintain their status with the brand owner.

Here are tips for dealing with a competitor challenging you on price:

  1. Rest your products while they discount. This is not recommended but we acknowledge it is an option.
  2. Stick to your guns. Don’t change a thing. But educate your staff with a story about price, big vs. small and the importance of local small businesses.
  3. Renew the pitch of your loyalty program. For example if you run discount vouchers that could be more valuable than a short term discount.
  4. Promote your exclusive product.
  5. Keep your display full.
  6. Offer amazing shop-floor customer service.
  7. Show off your product knowledge through Facebook posts.
  8. Add value where possible.
  9. Run a competition for people purchasing the target product through you. This helps to differentiate your offer.
  10. Package to make price comparison harder.

Try and not get hijacked by stress about a competitor. Being stressed will not alter the situation. It is what you do that matters. Exercise control. Be a competitor.

3 likes

Small business paperwork campaign resonates with indie retailers

We are thrilled with the response to our paperwork campaign supporting operational efficiency in small and independent retail businesses. This is a campaign for existing Tower Systems customers as well as prospective customers.

Screen Shot 2017-01-05 at 2.15.30 PM

Launched by Tower Systems as part of a broader training, POS software enhancements and business support package, this focus for 2017 encourages small business retailers to better manage paperwork for the benefit of the business and those served by the business.

Eliminating paperwork is easy when your POS software directly links to the right tools such as web platforms, appointment facilities and accounting software.

1 likes

Advice for small business retailers: How to stop your business data being useless

Data is king in any business. This is especially true in independent small retail businesses where data is key to being competitive against better resourced businesses. To often in our work with small business retailers we find a lack of discipline around business data, too little respect.

This advice has been written for use in businesses where the business data has been found to be useless, faulty and / or of little value.

There is no doubt: poor business data = poor business decisions.

If you ever hope to sell your retail business, accurate business data is vital, it will determine the price you achieve for your business.

Don’t be one of those business owners who only cares about accurate business data when you decide to sell as that could be too late.

Here is all you need to do to ensure you have accurate business data.

  1. Ensure you have a good department and category structure. This helps ensure the reports are useful. By good we suggest no more than fifteen departments and no more than fifteen categories within each department.
  2. Arrive all stock into your POS software. The best way to do this is to receive and import into your software electronic invoices from suppliers. This is done in Invoice Arrivals.

The slower way is to manually enter invoices into your software item by item. This is done in Invoice Arrivals.

If you created an order using the software and this order subsequently arrives, you can receive the order – to save time.

  1. Scan all stock you sell at the point of sale. Resist excuses like items are too small or too big or it takes too long or it is impractical. All these excuses can be countered.
  2. Scan all stock you return to suppliers. Use the Returns facility.
  3. Scan all stock you write off. Use the Write-off Stock facility.

Very simple, right?

Accurate business data is up to you. Not your software company, not your suppliers.

Accurate business data is 100% up to you.

Once you have accurate data, track business performance. Use the accurate data to see trends in your business, to guide better quality business decisions.

It is easy to create accurate business data. The operational and financial benefits are extraordinary.

How Tower Systems can help. We have articles in our knowledge base on everything discussed here. We also have training videos that show you what to do. We host weekly online training workshops, accessible from anywhere, where you can ask questions on any topic. Plus, supported customers have access to free one on one training.

2 likes

Six reasons our Australian POS software is ideal for Australian small and independent retail businesses

We are proud of our POS software designed and developed in Australia for Australian retail conditions.

  1. Serving local needs. designed with Aussie retailers, based on their suggestions and using them as part of a comprehensive beta program.
  2. Local support. Based out of our head office in Hawthorn Victoria with Australian capital city based local offices. We are local and serving you in your time zone.
  3. Connected with Australian suppliers.  yes, our software helps you link to suppliers, cutting mistakes and saving time.
  4. Local training. In your shop and over the phone.
  5. Local user meetings. Well over 50 done in regional and rural Australia offer the last year.
  6. Deep channel support. For all the specialist retail channels that we serve, we have mature and sustained engagement enabling us to provide channel specific connections.

Tower Systems is proud to serve Australian retailers with Australia POS software.

1 likes

Five reasons January is the ideal time to switch POS software in small business retail

January is a perfect time to with POS software in locally owned small business retail and here is why based on our years of working with thousands of small business retailers:

  1. For many retail channels in Australia this is a quiet time, ideal for making changes in the business.
  2. New software is like a spring clean off data and processes. At the start of a calendar year is a good time to do this.
  3. After Christmas and the post christmas sales stock can be depleted, making for less stock based data to transfer if you have quit lines.
  4. Suppliers are on a break meaning you will have fewer interruptions.
  5. Most retailers don;t switch now meaning software companies have even more resources to help.

If you are switching to better software, any time is a good time to switch. Doing it now, however, has added benefits. This is where Tower Systems can help.

0 likes

Seven valuable reasons small business retailers should not wait for the end of the financial year to do a stock take

Gone are the days when retailers needed to do an annual stock take. Now, with smart technology, there are valuable reasons for not waiting, for undertaking custom and spot stock takes throughout the year. Here are out top seven reasons retailers should not wait to do an annual stock take.

  1. You discover theft sooner. In many retail businesses, shopper theft is isolated to a product category and / or specific location. Target this and get hard data to guide your actions.
  2. Better manage the labor cost. Using downtime in quiet shifts is more cost effective than bringing in a team for a stock take.
  3. More accurately order. Order based on accurate on hand data.
  4. Achieve a valuable connection with your online store. Your online store needs accurate on hand data. Spot and custom stock takes are vital for achieving this.
  5. Have more accurate financials. Account for shrinkage as the year goes rather than in end of year financials.
  6. Educate staff. Knowing what is being stolen or damaged on the shop floor from spot or custom stock takes in sections of the shop can help you better inform staff.
  7. Sell more. the more work staff do on the shop floor the more they will sell.

There are many other reasons stock takes in bite-size chunks through the year are better for independent small business retail outlets. This list is our top seven based on years of work with thousands of retailers.

1 likes

How our POS software company helps small business retailers reduce the risk of ransomware

Here at Tower Systems we help small business retailers with everyday computer use advice. We have recently mailed to all of our customers this COMPUTE USE POLICY that will, if followed, reduce the opportunity for the user business to be impacted by a ransomware attack.

This advice was emailed and mailed to our customers as a service. We share it here for the broader community of small business retailers who stop by this place.

COMPUTER USE POLICY

  1. The computers in this business are business tools. Their security is vital to the safe running of the business.
  2. Do not use any computer for any form of personal use without permission. This means:
    1. No playing games.
    2. No looking at porn.
    3. No Facebook.
    4. No downloading movies, TV shows, music.
    5. No browsing websites unless they are websites used regularly by this business for running the business.
    6. No connecting your phone to the computer.
  3. Do not open emails including business emails unless you have permission.
  4. Do not click on any link in any email unless you are 100% certain the email is from a trusted source.
  5. Do not clear the browser cache.
  6. Never put a USB stick in a computer unless you are certain of the source.
  7. Never permit anyone to use a computer in the business unless you have permission.
  8. Never give anyone a computer password from the business.
  9. If someone you don’t know calls and tells you to do something with the computer, make sure they have authority.
  10. Never write down any business password you are entrusted with.
  11. Never connect a USB stick with the computer unless you have permission.
  12. If you do something wrong own up to it immediately.
2 likes

In retail today

IMG_2339Being Christmas Eve it has been crazy busy in the shops today with last minute shopping.

Since we are a POS software company that owns retail shops we have been personally and practically involved in retail today, behind the counter, using our software serving shoppers with last-minute Christmas purchases. This photo is from our shop at Knox City in Melbourne today before we opened for customers. Thankfully it is the only time of the day the shop was empty.

We are grateful for another busy day in retail and another day of retail experience that inform some choices we make in our software.

2 likes

The POS software help desk is winding down for Christmas

As is always the way with the last office day prior to Christmas, help desk calls have stopped as retailers focus on selling.

We are calling it a day and switching all support coverage from now until December 28 at 7am to our after hours numbers. Here are our contact points. This is a copy of the card, which we sent to all customers last month by mail and by email:

SupportCardOct16

3 likes

Tower Systems helps retailers cut the time of a stock take

Stock takes in retail can be a chore, especially if you do them the old school way. Thanks to smart technology in the Tower Systems POS software our retail partners are able to get stock takes done faster.

The new approach leverages facilities unique to the Tower software. The approach is ideal for a business with stock take needs that vary based on product types, categories, suppliers and other groupings.

The custom stock take facility in the Tower Systems software is simple and elegant. Retail employees love it for its ease of use and that it delivers the outcome in much less time than the way too many other POS software programs go abut the stock take process.

This is another Tower AdvantageTM another time saving and benefit for the small business which which we partner.

Thanks to online and other trade stock takes are needed far more regularly than ever before. This is where the tower Systems approach really shines.

0 likes

Managing the POS software help desk in this busy week before Christmas

The types of calls our POS software help desk receives in the week before Christmas changes. This week, calls will all be about quick resolution, the calls will be about the now rather than with an eye to the future.

Retail businesses will be busier this week than any other week of the year in most situations.

To serve the needs that we know will be unique to this week we have our help desk team focussed and our processes tuned to serve our customers, to provide the best possible outcome as quickly as possible.

We understand time is especially short this week. We have structured our approach to ensure we meet the expectations of our customers.

We have a fully staffed help desk. We back them with our escalation team and senior management.

We want this week before Christmas to be happy and valuable for everyone!

0 likes

Small business retail marketing advice: protect your business data against disaster

Data is as valuable as cash to any retail business yet many do not treat data with respect. Our advice to small business retailers is to get real about data, to get serious about protecting this important asses.

In terms of protecting your business data against disaster, here is our most important advice:

  1. Backup your business data every day, at the end of the day, without fail.
    1. Better still: use a cloud based backup service that undertakes the backup as the day unfolds without you having to every do anything to backup.
  2. Maintain a separate backup for each day of the week.
  3. Remove the backup from the business property.
  4. Store the backup in a safe, dry place.
  5. Check the usefulness of the backup by restoring and checking the data.
  6. Store original business software in a safe off-site location.
  7. Check the backup every three to six months – to make sure the backup is actually backing us current data and can be read. A backup you cannot read is a waste of time and money.
  8. Change your passwords regularly.
  9. Use hard to crack passwords.
  10. Do not share passwords widely.
0 likes

Is cloud based POS software right for your retail business?

Our Tower Systems small business POS software can be run on a local PC or in the cloud. You can choose the right approach for your business.

  1. Run local in PCS in your business.
  2. Run in the cloud on your server.
  3. Run in the cloud on a hosted server outside the business.
  4. Run in the cloud on a hosted server outside the business with no need to ever manage software updates.
  5. All these options and more are available to customers at any time.

With the cloud based option, you can choose to be hosted anywhere you prefer or you can go with our full-service hosted option.

We have plenty of customers in each scenario – running locally, self hosted for multiple locations or hosted by us in a full service model.

With our full service model we can shield you from any requirement to update software. All you worry about is the hardware you have running in your business.

Big It companies have spent hundreds of millions of dollars in marketing the term cloud. They have done this because they know buzzwords sell. The reality is, your software has to run somewhere. It has to be maintained. Whether it is running on computers in your business or in the cloud, the costs are not that different. The key difference is one approach feels sexier than the other, because of the marketing.

Our retail skilled account managers can talk with you to determine your needs and propose a solution that best serves your needs.

We would be happy to share with you details of customer with businesses similar to yours so you can hear first-hand about their operation and how the Tower solution fits.

Our Tower Systems account managers can provide further advice and assistance to help customers make informed choices as to the best approach for their business. They are not incentivised in any way to guide customers to one decision over another.

Tower Systems offers software for the following niche small business retail channels: gift shopsjewellers,  bike shopstoy shopsfishing/outdoors businessesgarden centres/nurseriespet shopsproduce storesfirearms businesses and newsagents.

We are a full service and personal POS software company. To demonstrate this, direct access to our account management team is easy: VIC/TAS: Mike Hill. 0423 848 482 WA/SA/NT: Tim Batt. 0401 833 917; NSW/ACT: Nathan Morrison. 0417 568 148; QLD:  Justin Randall. 0434 365 789.

1 likes

Helping small business retailers benefit from offering LayBy services to customers

Offering Lay-by services is essential to small business retailers keen to grow sales of higher value items people are prepared to purchase in advance of any actual need they may have.

We see LayBy working well in jeweller businesses, bike shops, toy shops, fishing and outdoors businesses and more.

Our largest customer does thousands of LayBys each year using our smart POS software. regardless of business size, LayBys are easy to setup and manage. the outcome for the retailer and the customer is good.

LayBy facilities can be established in minutes, offering a structure through which retail employees can confidently and consistently offer LayBy services.

Use the software to capture the sale, record customer details, document your terms and conditions, record the deposit, track payments, chase late payments and finalise the sale. Again, to not attempt to do this manually.

Familiarise yourself with LayBy regulation as set by the ACCC: https://www.accc.gov.au/consumers/contracts-agreements/lay-by-agreements Also, check the website of your state Consumer Affairs office to familiarise yourself with local requirements. Information there will help you determine your own terms.

Meeting regulatory requirements is vital. For example, if someone cancels a LayBy you must refund their payments less a termination fee. You can set this fee and advise as part of your terms and conditions.

Here is our current advice on key rules and steps to success with Lay-bys.

  1. WHAT TO LAY-BY. Set a minimum item and or purchase value. We’d suggest $80.00.
  2. DATA REQUIRED. Always ensure you are satisfied you know who your customer is. Require proof of ID from a driver’s licence or similar legal ID document.
  3. 20% of the total GST inclusive purchase price.
  4. Only Lay-by to people 18 and over.
  5. Lay-bys should run for between eight and twelve weeks. You could run for longer pre Christmas to get early toy sales.
  6. PAYMENT CYCLE. Require payments to be made weekly or fortnightly.
  7. PAYMENT METHOD. Accept any payment form you choose.
  8. Do not allow someone to take home a single item from a group of items on Lay-by together in one purchase. It’s all or nothing.
  9. Have a LayBy termination policy you are comfortable with. We suggest a 20% termination fee. Alternatively, set a dollar amount to reflect the work. Also, consider setting the LayBy to auto terminate if it extends beyond a period of time you nominate. Note that you could equally choose to have no cancellation given that Lay-by product may not be able to easily re-sold.
  10. Decide what you would consider a breach. This has to be something you stand by. We suggest two missed payments without reasonable excuse or rectification. On breach, cancel and charge the cancellation fee.
  11. We suggest a no-exchange policy.
  12. When a customer Lay-bys, print two dockets – one for them to take immediately and one to be placed with the goods. Have your customer sign both copies, accepting your terms and conditions.
  13. Set aside a clean and secure storage location for Lay-bys in your business where locations are coded for easy finding. Place Lay-by goods into a single clear plastic bag per transaction for clean and safekeeping. Staple to this a copy of the Lay-by docket. Let your customers see you do this so there is no doubt when it comes time to collect the products.
  14. Have one person responsible for Lay-bys to ensure product care, track payments and contact customers.
  15. TERMS AND CONDITIONS. Enter these into your software so they are included on every Lay-by docket. Points 2 through 11 above are a good example of what to include in your terms and conditions.
  16. COMPLETE PAPERWORK. To not over complicate things, rely on your software’s Lay-by docket as your complete paperwork / contract. Get that right and Lay-by management will be easier.

These rules and steps may feel complex. They are necessary for the small number of times something goes wrong and you need to rely on them to help you deal with a situation.

Happy Lay-bys.

0 likes

Should small business retailers rent or buy POS software?

How small business retailers acquire the Tower Systems POS software is up to them. Our approach is flexible, leaving the decision entirely to our customers to choose what is absolutely best for their business.

You can purchase the Tower software for your business and own it forever without further cost.

You can also lease the Tower software through almost any finance company and pay it off over 3, 4 or 5 years.

You can also rent the Tower software on a 30 day cycle with the ability to quit the rental at any time.

Each option is different and each can be appropriate in certain circumstances. We share all the information so our customers can make an informed decision themselves or with their accountant or other business adviser.

The choice of how best to acquire the software is 100% yours. We can provide advice but are happy for you to make the decision that best serves your needs.

How you acquire the software, purchase or rental, training and installation services are billed separately as they are required regardless of how you acquire the software. Installation ensures the software is properly installed and setup. It shields you from technology. Training ensures you and your team know how to properly use the software for the business to get the best outcomes.

Regardless of how you acquire access to our software – rental, lease or purchase – our software is our software. No facilities are restricted via the mechanism of access. This makes the acquisition approach purely financial rather than operational or functional.

Our Tower Systems account managers can provide further advice and assistance to help customers make informed choices as to the best approach for their business. They are not incentivised in any way to guide customers to one decision over another.

Tower Systems offers software for the following niche small business retail channels: gift shopsjewellers,  bike shopstoy shopsfishing/outdoors businessesgarden centres/nurseriespet shopsproduce storesfirearms businesses and newsagents.

We are a full service and personal POS software company. To demonstrate this, direct access to our account management team is easy: VIC/TAS: Mike Hill. 0423 848 482 WA/SA/NT: Tim Batt. 0401 833 917; NSW/ACT: Nathan Morrison. 0417 568 148; QLD:  Justin Randall. 0434 365 789.

1 likes