POS software Shopify website integration solution

What is Shopify?

Shopify is one of the easiest ways to setup and run an ecommerce store. We think it provides you with the ideal place to create you first website and gain experience in the world of ecommerce. You have complete control over the look and feel of your online store and can instant access fantastic look themes to reflect the personality of your business. For more information visit www.shopify.com.au.

What is the Retailer to Shopify Link?

The Retailer to Shopify Link uses the Tower Advantage Link platform to allow retailers using the Tower Systems POS software – Retailer – to connect directly to your Shopify store. The Tower Advantage Link platform is a subscription-based service that acts as an intermediary between Retailer and the Shopify API.

How does the link work?

The link works by using the TALink platform platform to connect to the shopify API and synchronise your data.


Retailer is your master stock database. You flag what stock items you want to appear on your shopify store. Descriptions and extended descriptions are added as your titles and descriptions in Shopify. Newly flagged products are automatically added and if you edit items in Retailer you have field level control over how these are handled in Shopify.

Department and Categories

Your Retailer Departments and Categories become collections in Shopify. You can have a chose of either Department level collections or category level, but not both. If you choose to synchronise either a department or category, your existing structure will be mirrored and managed in Shopify automatically. If, however, you decide not link your Department and Categories in Shopify, you can allocate collections manually to products once they are added.


Shopify does not have a mechanism to manage classifications.

Prices and Quantity On Hand

You have control over your webstore pricing from within the Retailer Stock Screen. Bulk updates of the webstore prices can be performed in Stock Manager. Once new prices are set, your web store is updated automatically. Quantity on hand is also managed automatically, when your sell or arrive an item into stock these adjustments are sent directly to Shopify. If the quantity on hand of an items drops to 0, the item is marked as out of stock in Shopify.


The images you set against stock items in Retailer are automatically uploaded to your website. If images change, then old one is removed and the new one is added. You can upload as many images as you like per stock item.


Customers that purchase off your webstore are added as customers in your Retailer database, allowing you to track what they buy and market to them if you desire. Existing customers with an email address will also be added to your web store to facilitate easy sales if you choose.


Sales are downloaded on a periodic basis and imported into Retailer. They are imported into our Customer Invoice Maintenance facility allowing you to place orders and print invoices if needed. Once sales are imported it reduces your quantity on hand so you maintain accurate stock control. Sales can be allocated to a specific location or merged to you main sales data, giving you excellent control over how you report on your webstore sales.

I don’t have a website but want one. Can Tower help?

Yes! We can build and customize a basic Shopify website for you if you like. Please talk to your local sales representative for more information.

We love Shopify. It is a terrific starting point for any retailer looking to get started online. We are thrilled to be connected with Shopify.



Helping small business retailers find optimism

Small business retail is tough at the best of times. On our POS software help desk we get to talk with many retailers in a range of situations. It is calls when a business is in tough times that can be challenging.

Through our work with many different retailers we have developed an approach to help retailers in tough times confront these challenges.

Here are our thoughts on this, ways we help small business retailers find optimism amid a fog of challenge.

Every day can be tough in small business. You can feel like the big competitors are winning and that you can’t climb the mountain to compete. You may not know where to start. 

There are green shoots of good news and opportunities in every small and independent retail business. The key is to find these and to leverage them for more success.

A green shoot is a product or a category of products or a supplier performing above average in the business. Often, these successes have gone unnoticed.

We were working with a retailer recently who said business was down by 20% and they did not know what to do. It turned out that the best performing product category in their business was ‘failing’ for six months because they had not replenished stock.

They invested, instead, on new lines that had not gone as well as the successful product.

They, in part, created their own downward spiral and had not looked at their business data to understand that contributed to the problems they were confronting.

Once they realised the situation, they re-stocked the successful range of products and numbers started to improve. More important, their confidence level grew and with this their business decisions improved.

There are opportunities for optimism in every business.

Finding optimism is like mining, you have to look for it, sometimes for a long time. It is there, though, in every retail business.

As soon as you hear yourself talking your business down, STOP. Look at your data, look for the good news. That is what you need to think and talk about.

By looking at your data, we mean looking at year on year, quarter on quarter or month on month comparison data for departments, categories, suppliers or even individual products. Look for growth and once you see growth, think about what you can do with and around the products achieving growth so that you can achieve other growth.

Any product achieving year on year increases in unit sales is a product to be appreciated, nurtured and used to help grow other products that can sell to the same customer.

This is how you grow optimism. Find those small green shoots, leverage them with some small steps and, over time, build more success for your business.

While overall revenue, traffic count and profitability may be down, growth even at the smallest data point, such as for one or two products, could be enough to get you looking at your business differently.

Finding optimism is important as it is through this view that you are more likely to make better business decisions.


More accountants keen to join the POS software Xero list

The list we publish to retailers using our POS software showing Accountants who are Xero experts is gaining popularity with our customers and with accountants – with more joining the list. We are thrilled to share details of Accountants who are skilled in using Xero as it helps spread the use of this terrific cloud based accounting solution.

The list of Xero qualified accountants is part of our POS software customer weekly communication.


How our Xero partnership benefits our customers

Being a certified Xero partner, listed on their website and participating in their events positions Tower Systems with authority in this space of POS software Xero integration.

We appreciate the Xero support from being a partner with them. For us, in several of our specialty retail channels, this is differentiating. It positions us differently to competitors that are not this connected with Xero and not lusted on their website.

Our Xero integration is clean, neat, with many users in many different retail channels. We are also working with accountants and bookkeepers in many locations helping them serve their customers leveraging the POS software / xero integration.

While we link to other accounting solutions, Xero is the winner in our view based on our own personal experience with it.

The Retailer To Xero Link Makes Accounting Easy

The powerful Tower Advantage Link platform allows Tower Systems’ specialist retail software to connect directly to Xero, one of Australia’s most popular and streamlined accounting services. Linking Retailer to Xero saves you precious time by completing the majority of your day-to-day accounting for you.  We are experts at bringing independent retail businesses and Xero together and pride ourselves on connecting business owners with such an innovative, useful service.


Massive boost to Xero user numbers

We are thrilled to partner with Xero through our Xero POS software integration. because of the seamless link to the cloud based accounting solution. We are also thrilled because Xero continues to lead the market. here is news out just yesterday:

The dominant player in the Australian market, Xero, saw its Australian subscriber numbers grow 54 per cent to 312,000 in the year to March.

Xero is the product more accounts and small business retailers are preferring.


Free POS software integrated Shopify and Magento workshops start next week

Join Tower Systems for a one of our free seminars in Australia and New Zealand (in Auckland, Wellington and Christchurch)  where we will show our latest Australian developed POS software for specialty independent small business retail.

  1. Discover how to connect your retail business with Magento or Shopify direct from POS software.
  2. Learn how to be found through Google.
  3. Learn about creating beautiful websites for a fraction of the costs some charge.
  4. See the POS software to Magento and Shopify links LIVE with working websites.

This will be a truly interactive learning opportunity for small business retailers, an opportunity to see under the hood of website development, to discover is this is something any retailer could do for their business.

We will show you how to setup up a Shopify store that can be live in hours. Plus, there will be a Q&A opportunity so you can explore your specific needs. Book now by clicking on the city location you prefer.

  1. Adelaide. October 10. 10am. Rydges South Park.
  2. Sydney. October 11. 10am. Kogarah Golf Club.
  3. Brisbane. October 12. 10am. River View Hotel.
  4. Perth. October 13. 9am. Country Comfort Inter City Hotel.
  5. Melbourne. October 14. 10am. Hawthorn Arts Centre.
  6. Canberra. October 18. 10am. Vibe Hotel, Canberra Airport.
  7. Hobart. October 19. 11am. Rydges Hobart.
  8. Darwin. October 26. 2pm Mantra on the Esplanade.
  9. Auckland. Nov. 2. 3pm. Novotel, Auckland Airport.
  10. Wellington. Nov. 3. 10am. Intercontinental Hotel.
  11. Christchurch. Nov. 4. 10am. Novotel Christchurch.

We will share our experiences in the small business POS and e-commerce areas and outline what we learned when creating sites for our own retail businesses. This seminar could save you thousands in web developer fees. Book online.


If you want to switch from MYOB Retail Manager in your retail business

Tower Systems has a structured process for bring retailers to its POS software from the MYOB retail Manager software.

We start by taking a close look at the business as not all retail businesses are right for our specialty POS software. If a business is a good fit, we next look at the business data to determine its health and usefulness.

Then, we develop a plan of how to switch the business from MYOB. If the retailer likes the plan then we are good to go and we set about converting the data, installing new software and backing this with personal face-to-face training in-store for all who will use the software.

With many MYOB Retail Manager conversions completed we are able to speak with certainty about the process and provide reference sites of businesses that have transitioned to Tower Systems.

Retail businesses need software appropriate to their business needs that is backed with professional and easily accesses support. Here at Tower Systems we take these commitments seriously.

We are grateful for the opportunities of helping small business retailers switch to Tower Systems.


Helping small business retailers with beautiful gift cards

The marketing team in Tower Systems has helped hundreds of small business retailers with beautiful gift cards. Each new branded set of cards helps a retailer retain revenue that otherwise might have been spent in another retail business.

The plastic gift cards, often supplied in a a beautiful branded wallet, can be sold and loaded by the retailer wish cash provided by the gift giver.

There are a perfect opportunity for any small business retailer to grow sales.

Here are some of the cards we have created for our POS software customers.



Handling the public holiday on the POS software help desk

The day is drawing to a close here in Melbourne and we have some time for reflection on the day. Thanks to the help from our Brisbane, Sydney and Adelaide support team members and folks from Melbourne in for the day, we are happy with the coverage delivered today.

Help desk calls are in good shape. Queries have been handles. Training over the phone has been provided. We have also been able to provide some retail business management advice.

We are retail-focussed here at Tower Systems. We understand the reliance of our customers on easy access to their POS software. This is why we take care to ensure good coverage even on days of public holidays.


Valuable insights from Tyro on EFTPOS and more

IMG_2646We benefited from a terrific briefing from broadband EFTPOS experts Tyro today at their Sydney headquarters in a special briefing for their POS software partners.

The briefing also covered other products from the company that benefit small businesses. We like this as here at Tower Systems we only serve small business retailers.

The session today was enlightening.

The meetings following the session were even more enlightening. We are grateful to Tyro for the opportunities.


Our small business POS software company is serious when we say we’re here to help

IMG_2497Here at Tower Systems we take our tag line we’re here to help seriously.

From our smart POS software to our after-sales service we help in every way we can with help taking many different forms and occurring at many different times.

We take helping our small business retail customers seriously, as a whole of company service, core to our mission – a point of pride for us.

Help starts with making contact with us easy, certain and professional.

Every one of our customers has the usual contact points you would expect to find in a POS software company. Our customers also have the direct phone numbers and email addresses of our leadership team through to the owner of the company. This demonstrates a level of commitment that is best-practice in our view.

We are so certain of our software and our after sales service that we are proud to make accessing our leadership team easy.

This is another example of the Tower AdvantageTM.


Work and play at Xerocon South in Brisbane for our POS software

IMG_2492As Friday afternoon heads to a close, it has been another busy day for us at Xerocon South, the trade show and conference for Xero cloud based accounting users in the Asia Pacific region.

Another thing to love about the Xerocon experience is the places for relaxation on the trade show floor.

There is something special and fun about talking business while playing on a swing or a seesaw.

The play spaces remind people that good software helps you save time that you can use for more fun times. That is what our POS software does and out integration with Xero does.

This continues to be a terrific trade show. We are loving connecting with accountants and bookkeepers.


What being at Xerocon South means for our POS software co

FullSizeRender-1Being at Xerocon South is proving to be a wonderful experience. Spending all day talking with accountants and bookkeepers who help small business retailers run more successful businesses.

The discussions are detailed about small business challenges and opportunities, specific to specific niche retail channels that we serve such as toy shops, jewllers, garden centres and pet stores.

Talking business, talking Xero and talking smart cloud based software – we are loving it, loving the detail, loving the learning and loving the optimism.

This is an exciting and motivating event, especially for those of us serving the small business retail space.

What this event mean for us is ne connections, with accountants and bookkeepers – people like us who serve small businesses to help them run more successful businesses. This shared goal brings is close together.

We are the only vertical market POS software company here, enabling is top delve deep into our specialisation with accountants to help them be more specialist with their clients.

We took the photo early this morning before the doors opened at 8am. We love the green look.


Meet the Tower Systems sales team

Here is a video we have just shot in-house introducing the Tower Systems sales team. Each has worked through the ranks of the company from the help desk to installations to sales. They all have retail experiences in their blood and appreciate the importance of small businesses in Australia.


POS software helps make Father’s Day great for retailers

IMG_2313 (1)Tower Systems is thrilled to be helping retailers around Australia leverage the Father’;s Day opportunity with outpost mode enabling easy selling by retailers away from their usual retail location.

The photo shows one large outpost where our software plays a key role helping the newsagency / gift shop leverage the most from the opportunity.

Using outpost mode, retailers using our smart POS software are able to transact away from the business yet maintain total control over inventory, customers and all other key business data.

In addition to providing excellent outpost facilities in its POS software, Tower Systems backs this up with personal outpost assistance, user training and even new casual employee training so they know how to use the software with certainty.

The total outpost package from Tower Systems helps small business specialty retailers to leverage the most from the outpost opportunity.

Father’s Day is an excellent example of the value of outpost for retailers. The data we cultivate helps retailers to plan for more successful outposts.

This is another example of the Tower AdvantageTM for our small business retail customers.


Xero ranked #1 in cloud accounting solutions

Xero goes from strength to strength with excellent recognition by Merchant Maverick.

Reviewer Katherine Miller agrees that Xero truly is beautiful accounting software.

“With clean, generally intuitive interfaces, Xero is an excellent solution for many small businesses’ accounting needs, offering a wealth of features while providing more simplicity and automatic invoicing options than most locally installed programs,” Katherine says.

With more than 1,400 features and updates shipped in the last 12 months, Xero leads the pack when it comes to innovation. Katherine says these updates, which are generally developed by user request, put Xero at the forefront.

“Xero was an early entrant in the rapidly growing field of cloud-based accounting, and the company’s developers work hard to stay ahead of the curve with product updates every 3-6 weeks,” Katherine says.

Here at Tower Systems we love Xero not only because of the smart integration with our POS software but also because of the product itself. We are users so we have first-hand knowledge of the software and its capabilities. It is terrific in its roles and valuable to a business as its needs evolve.

Our Xero interface and small business POS software will be on show at Xerocon in the next ten days in Brisbane. We are excited for the opportunity to show how our partnership with Xero can help small business retailers save time, save money, cut mistakes and nurture better business decisions.


Small business retailers benefit from using tags in smart POS software

More and more of the small business retailers using our POS software are using the tags facilities in the software for more efficient management of inventory data managed by the software.

Tags in the Tower Systems Retailer software provide an easy way to manage stock. In the powerful stock manager facility you can select all items with a tag and then:

  1. Change price.
  2. Change description.
  3. Change department.
  4. Change category,.
  5. Change supplier.
  6. Add to an  an order.
  7. Stock take.

Tags are a terrific tool in your software for managing stock. We encourage you to use them. We can help.


Automatic POS software updates cause small business retailers to switch software

Several retailers at the Melbourne Gift Fair last week told us they will switch POS software to us because of the automatic updates in their current POS software.

Tower Systems does not do automatic POS software u0dates. We prefer our customers to decide which updates they want and to install them at a time of their choosing.

The complaints about automatic updates were specific. They reflect the challenges automatic updates present to small business retailers. Here are quotes from the retailers:

  1. You turn the computer on and a downloading message comes up. You have to wait for this to be done before you can use it. When I turn the computer on I want to use it right away.
  2. There is no advice what is in the update. You have to hope you pick up changes as you go.
  3. They mustn’t test the software because almost every time there is an update something goes wrong.
  4. It has been so bad I don’t trust the software any more. That’s why I am switching.
  5. I call them but usually have to wait a day or two for them to call me back.
  6. One update last year cost be a couple of hundred dollars because of mistakes they made.

Here at Tower Systems or software goes through a comprehensive multi-layered quality assurance process prior to us installing it in our shops. If it works fine there it goes to our opt-in beta sites. If it goes well with them it is slowly released for optional download by our customers at a time of their choosing.

POS software is critical to the successful operation of any business that uses it. This is why the business ownwr or manager has to have control about what updates are loaded and when. Otherwise, they do not have the control of their business they need.


How to choose POS software for your retail business

Here is another video from our in-house production team. We like the video for its practical content for small business retailers and for the professionalism it reflects.

We produce new videos for our customers regularly, training videos on how to use our software, videos to help encourage confidence in our software and the difference it can make in a business.


Updated advice for POS software users in Tower Systems knowledge base

The Tower Systems Knowledge base continues to expand with weekly enhancements. We add new articles and update existing articles. This makes the knowledge base a living thing for our customers, offering fresh insights and advice through which they can learn more about how to use the software.

Here are knowledge base enhancements in the last few days.

  1. Importing The Blueshyft Stock File & Invoice File
  2. Common Problems With Magazine Arrivals
  3. Gift Vouchers / Cards Setup
  4. End Of Financial Year Procedures
  5. How To Add A New Staff Initial
  6. NETWORK Sales Data Being Sent Back To XChangeIT
  7. New PC / Windows Configuration – Operating System Configuration

Our POS software customer in their weekly email get a more comprehensive list … weekly.


Helping people who purchase a retail business running the Tower Systems POS software

Here at Tower Systems we welcome new customers in a professional way – regardless of they are new because they purchased our software or new because they purchased a business running our software.

We send a welcome pack with our contact details.

We offer free training.

We offer access to up to date software.

We offer to review their data to guide how they can reset the business they have purchased from a tech perspective, reflecting the mission of the new owners as it may be different to the mission of the old owners.

Since our customers are not a number or a faceless relationship, we bring on all new customers in the same consistent way, delivering confidence they are partnered with a POS software company that cares for and about them and and providing a pathway forward focused on the best-practice use of our software to help the business achieve for them the goals they have.

Too often we see people buying a business become disconnected with suppliers because of a poor hand-over by the vendor or because of a disconnect with suppliers. Here at Tower Systems we don’t want that for any of our new customers.


A note on POS software and credit card access in small business retail

The Tower Systems POS software does not store credit card numbers of customers who use cards to pay in shops using our POS software.

The customer presents their card to the Tyro terminal connected to our software the processing of the card details is done 100% by Tyro with no details being shared with our POS software other than payment success or otherwise.

This approach – of us not storing credit card details for retail transactions – is vital in providing peace of mind for retailers and their customers around customer credit card access and fraud mitigation.

Our view is: storing a retail shopper credit card number in POS software is a big mistake. It puts the security of the card number at risk. Customers will not like it.

We suggest retailers not use POS software that stores customer credit card numbers.

Our Tyro and other bank EFTPOS integrations meet the high standards set in Australia and New Zealand for electronic transactions using credit and other banking cards. Our connections are tested and authorised. They are secure.

Tower Systems takes fraud mitigation seriously.

Update: The lone voice of POS Solutions, Bernard the owner of the business, is back from a long vacation and rather than discoing topics to write about for himself, he writes about what we write about it. You can see it today on their site. They don’t name us. They rarely do. Instead, the use terms like: One software company, I know well. Yes, that’s us. His post is a ramble whereas the facts we have presented here are focussed. The two posts speak to their respective companies.