We are thrilled with the reactions we are receiving to our national tour of capital cities and major regional centres where we are hosting our POS software user meetings.
Retailers are loving their direct access to senior management within the company from the owner to our COO to our Software Development Manager to our State Managers.
This direct contact is uncommon between retailers and their POS software company. We are grateful to be in a position to provide this point of difference experience.
From being able to access additional training through to having how to questions answered to discussing a suggested enhancement to talking about business process improvements through using the software, we are using these sessions to focus 100% on the experience of our customers.
The appreciation we are receiving in return is inspiring. It encourages to do this more often.
The overarching mood of the meetings is optimistic – retailers being optimistic about retail, their own situation and their relationship with us.
We are loving it.
