Hey small business retailers: When as the last time you got to speak directly with those responsible for the POS software you use? When were you able to influence the decisions they make on the design of the software?
Here at Tower Systems that happens daily. Access to the decision makers in our business is easy for any of our small business retailer customers.
Such access is important to us as it helps us make more useful software, the kind of software retailers love.
At our current national user meeting tour where we are vuisiting more than twenty locations our customers can directly and one on one talk with our decision makers. They can share suggestions and find out wh6y we do what we do.
We get as much out of this dialogue as our customers. Indeed, it is a thrill to have ah ha moment when we discover opportunities for our software beyond what we may have been thinking.
Beyond the current user meetings our customers have access to the development team through our open door policy of end user contact. We don’t believe in hiding those creating our software from those who use it.