The new social media channel we opened over a week ago is receiving terrific traction and providing another customer facing / customer service opportunity. We are proud to offer this initiative and thrilled with Tower customer engagement.
Using social media in this way and giving our customers control over the conversation is empowering for them and valuable for us. We are excited to see where this goes.
We think too many software companies hide behind a corporate names rather than real people. We think they do everything possible to not talk with customers.
Here are Tower Systems we are the opposite. We like direct contact and appreciate the engagement from our customers.
An extension to our customer contact, this new channel will help reinforce the Tower Systems difference.
