The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

The Tower Systems commitment to small business newsagents

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As the newsagency channel undergoes extraordinary change, suppliers to the channel are also changing. Supplier support is vital to the future of many businesses.

Tower Systems remains a constant support through its best-practice newsagency management software, newsagent support and newsagent marketing help.

With more than 1,800 newsagent customers, Tower Systems serves more newsagents than all other software companies combined.

For the record, here are our commitments to small business newsagents in Australia:

  1. Tower Systems will not leave the newsagency channel.
  2. We will fight for you. Beyond our software, outside of support, we will help with supplier issues, business strategy and other challenges you confront.
  3. No locked-in support fee. Taking support coverage is optional.
  4. Lower support costs.
  5. Fast support. Most calls are handled when you call. If not, we call back fast.
  6. Easy management access. The leadership team of Tower Systems is available if you need them. We take customer service seriously and personally.
  7. Updates when you choose. You are in control of when you load updates.
  8. You are listened to. We offer the only transparent, user driven, software enhancement suggestion service. All our customers are listened to.
  9. Free training. Long after you install our software you have access to free personal training to refresh knowledge or provide training on new facilities.
  10. More integrations. Our direct links to Xero, Magento, Shopify and more mean you have more direct link options to help you grow your business.
  11. Business management insights. We can look at your business performance data and provide a personal analysis of what we see
  12. Owner access. Our owner, Mark Fletcher, is easily accessible: 0418 321 338.

You can purchase our software, lease it or even rent it by the month. You choose the path most appropriate to your needs. We make doing business easy.

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By Mark
The POS Software Blog

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