There is no doubt there is strength in numbers. In a newsagency software sense, the strength of our 1,700+ Australian newsagency business community benefits from:
- Reliability. We are here when you need support.
- Up to date. Our customers vote on changes they want to the software. Enhancements are regular. Software value improves over time.
- Business help. Beyond the software, we help uncover and reduce theft, as well as advice and support streamlining processes.
- We own and operate newsagency businesses ourselves. We walk in your shoes every day and this makes a real difference.
- We meet all industry and supplier standards in retail and home delivery.
- Personal support. Beyond the software, we will help you in any way we can, to the best of our ability.
In addition to newsagency software, we also develop (in Australia) websites for Australian newsagents, helping plenty get online with awesome websites.
We are a well-resourced Australian POS software company serving Australian newsagents. This is good news for newsagents.
- Tower Systems will not leave the newsagency channel.
- We will fight for you. Beyond our software, we will help with supplier issues, business strategy and other challenges you confront.
- Our software continues to evolve. We release updates regularly. You choose when to load them. Each is thoroughly tested for you.
- We own newsagencies. Yes, we walk in your shoes.
- No locked-in support fee.
- Lower support costs. No mates’ rates for a select few.
- Fast support. Most calls are handled when you call.
- Transparent support. At any time, you can see how many help desk calls we are working on and how many we have closed that day.
- Support escalation. We have an escalation process should you be unhappy with a support call.
- Easy management access. The leadership team of Tower Systems is available to you. We take customer service seriously and personally.
- Updates when you choose. Updates are not forced on you.
- You are listened to. We offer the only transparent, user driven, software enhancement suggestion service.
- Free training. Long after you install our software you have access to free personal training to refresh knowledge or cover new facilities.
- More integrations. Our direct links to Xero, Magento, Shopify and WooCommerce offer direct link options to help you grow.
- Business management insights. We can look at your business performance data and provide a personal analysis of what we see
- Owner access. Call Tower owner, Mark Fletcher, on 0418 321 338 or email mark@towersystems.com.au.
