We have a separate focus within our help desk team that is solely for new customers … to help them settle into the software and land with comfort in the use of our POS software.
This focussed work solely with new customers helps them enjoy the software more, and sooner.
Their early feedback helps us help them tune the software through its many settings so that it is better in it’s service of our customers.
We are grateful to be able to offer this and appreciate our new customers who love the service. It means a lot.