Through Covid, Tower Systems has been helping its POS software customers in a range of ways from establishing easy click and collect to easy access from home to pivoting to new product categories.
Now, with lockdown starting to ease in our two biggest states in Australia, Tower Systems has been helping local small business retailers coming out of lockdown, while at the same time helping businesses that have been open throughout deal with changes flowing from others coming out of lockdown.
The help being provided to POS software customers by Tower Systems ranges from the practical to the high level advice kind. It is based on experience across our retail customer community.
Businesses that have been in lockdown have challenges around inventory – both in-store and due to arrive from suppliers. We have a set of advice and guidance designed to consistently manage these situations.
Take in-store inventory, some of it could be considered old. We help identify it and through this guide business decisions that can be made.
Take pipeline product, product due to come to the business. Using accurate and current data, a business can fine tune their focus on new inventory and pick up on opportunities that are new, as a result of coming out of lockdown.
In some situations, locked down businesses open with click and collect that they may not have offered before. We provide advice and help with this, including making shopping online for click and collect easier.
Coming out of lockdown is an opportunity to recast the business, to reset the offer and provide a new focus not only for customers but for all who work in the business. The foundation of any recasting could be laid using evidence from business data curated through the POS software. We can help with this as well.
Tower Systems has helped many local retail businesses through Covid and coming out of lockdown in the past. The services we provide in terms of practical business advice are free for any of our customers, part of the local small business help we are grateful to provide.
The next few months will be challenging for many. Tower Systems is here to help and support as much as we are able.