How decisions are made in local independent retail businesses can determine the value of those decisions, the consequences on those decisions.
Too often in our work with small business retailers we have seen decisions based on emotion rather than evidence.
The POS software we make for specialty small business retail collects and curates business data that can inform decisions. New have seen wonderful and valuable success flow in retail businesses that make decisions based on evidence is this data.
A common situation of poor decision making is buying stock. Too often we see small business retailers buying because they like a sales rep or because they like the look of something when their own business data indicate that buying that stock is not the right move for their retail business.
In our POS software we make it easy for local retailers to access this data about stock performance, we make it easy for them to have the evidence of their own data to better inform decisions they are considering. retailers who do this, who rely on the evidence in their own business data, tend to run more successful and valuable retail businesses. They tend to enjoy their businesses more too.
Buying stock has to be black and white: will this decision make money for the business in the time that the business needs? As a retail business trades using POS software like ours it builds up knowledge in its trading, knowledge that can be accessed, analysed and understood by the POS software itself to make it easy to see the right stock buying decisions to make.
We upset a retailer a while back when they happened to mention that products from a supplier were not working for them. They were unhappy when we showed them their own data that disagreed with their opinion. It turns out that their opinion was based on a dislike of the manager of the supplier business. They were letting their emotion get in the way of facts. The situation turned out well, the business made more money as a result.
If you are in retail to be successful, we urge you to make decisions based on your business evidence. Our POS software can help. We back its facilities with terrific training and customer support materials that are easily accessible.
We love helping local small business retailers make good decisions. It’s something that makes us feel good.
We are grateful to serve more than 3,000 local and independent small business retailers here at Tower Systems. Our POS software community is diverse and very much appreciated by us for their support and feedback.
The advice we share here comes from our years of engagement with them and our own experience as engaged retailers ourselves.