The best advice on choosing the right POS software for your retail business is that you do it yourself. This is not something to outsource, not something to use one of the comparison (marketing) websites for. Do your own research.
Choosing POS software is an important decision, a decision for the long term, a decision directly connected to the financial viability of your retail business.
Take your time.
Start with what you want and what you need. These are different things. Write lists. yes, write them down for the more organised you are the more likely you are to make the best decision for your retail business.
Choosing POS software is not something to rush. Beware of the POS software companies that put limited time deals in front of you. Those companies likely offer POS software that is not ideal and they try and make your choice about price so as to distract you from your lists of needs and wants.
The decision is about what you need and want and each of the POS software companies that you consider. It’s not about what representatives of those companies think about software from other companies. Asking them to comment on competition is not ideal. If you do ask though and if they bag a competitor, ask them how they know this, ask them for evidence.
Be sure to gather evidence in writing. If a representative of a POS software company makes a claim that they will do this or that or that their software does a specific thing you need be sure to describe your need fully and to get their response to this in writing – it could be you rely on this later.
If being local is an important part of what you pitch for your business, think about the local situation of POS software companies you consider. Find out how local a company you are considering is, how local their people are, think about whether their answers factor into your decision making.
See, don’t hear or read. See the software for yourself. Come to the demonstration with unique sales scenarios you see play out in your shop. See how the software handles these. Ask for a recoding of the demonstration so you can share it with others in your business who will use the software for if they feel they are part of your decision making they are more likely to support the decision you ultimately make.
No marketing company, so software comparison website, no consultant can substitute for what you invest in considering POS software for your retail business. Invest the time, your time, and it will reward you with the best decision for your business, you, people who work in the business and the customers of the business.
No software is perfect, and doubt anyone who claims it is. Software that is the best will not be perfect. best is good though. This is why controlling the consideration process yourself is vital, it helps you find what you decide is best.
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