Tower Systems is grateful to serve hundreds of local and independent bike shops with bike shop software, specialty software made for bike shops and enhanced thanks to the support of many bike shop owners and staff.
In the world of retail software, there’s a distinction worth noting: general software used by bike shops, and software crafted specifically for bike shops – that is, solutions designed and refined in close consultation with those who live and breathe bicycles every day.
At Tower Systems, we focus firmly on the latter. We’re proud to support hundreds of local, independent bike shops with our purpose-built software, and we’re thrilled to see it continue to evolve and meet the unique demands of your industry.
Our bike shop software is packed with the specialised functions you rely on:
- Repairs management
- Handling special orders
- Integration with Bike Exchange
- Managing electronic invoices from suppliers
- Warranty tracking
- Service reminders
- Loyalty programs to engage your customers
- Serial number tracking
- Spare parts management
- Labour management
- Customer delivery management
Unlike generic point-of-sale (POS) systems, Tower Systems understands the intricacies of running a bike shop. We’ve been a dedicated partner to this marketplace for decades. Our software offers features specifically tailored to your needs, including:
Streamlined repair management: Efficiently track labour, parts, and detailed information for all repairs and maintenance work, keeping your workshop humming.
Inventory management: Wave goodbye to unexpected out-of-stock situations. Tower Systems helps you meticulously manage your inventory of bikes, parts, and accessories, ensuring you always have what your cycling customers require.
Customer loyalty programs: Transform first-time buyers into lifelong cycling enthusiasts. Our software empowers you to create engaging loyalty programs that encourage repeat business for parts, servicing, and upgrades.
Integration with online platforms: Seamlessly connect your Tower Systems software with popular e-commerce platforms like Shopify, Big Commerce, Woo Commerce and Magento, simplifying the management of your online and physical store inventory.
The bike shop software from Tower Systems extends beyond mere stock management. It’s designed to help you cultivate stronger, lasting relationships with your customers through:
Targeted marketing: Leverage cyclist clubs and precise marketing tools to boost sales and promote special offers effectively.
Data-driven insights: Gain valuable understanding of your customers’ behaviour and purchasing patterns, enabling you to tailor your offerings and promotions for maximum impact.
Improved customer service: Deliver a superior customer experience with quicker checkout processes and a centralised view of each customer’s purchase history.
Tower Systems operates on a transparent and predictable pricing model. We don’t charge any per-transaction fees or costs. Instead, we offer a flat, low-cost rental for the software. As your business flourishes, your software costs remain consistent. There are no escalating fees or taxes tied to your success.
The Tower Systems team is committed to understanding the needs of local bike shops as they continue to evolve. We provide responsive, locally-based customer support to ensure you can leverage the full potential of our software. We are here to help local retailers thrive and that’s what we love to top with and for local bike shops. How can we help you?
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