Is Artificial Intelligence genuinely useful for small business retailers?

Yes, Artificial Intelligence (AI) is actually helping small business retailers in Australia and New Zealand.

Here at Tower Systems we have been delivering AI tools in our POS software for years, providing practical assistance for retailers using our POS software. The AI tools in the POS software are enhanced regularly, most recently in March 2025. Right now we have more enhancements being developed by our tech experts.

We know that y innovating we can help local small business retailers more easily and effectively compete against big business. In fact, it is in this AI space that we are able to help small business retailers achieve more since big retailers appear to be stalling on practical al AI delivery in store.

Now, here are the key AI features of our Tower Systems POS software as at today:

• Product Description Generation: AI can generate compelling and SEO-ready product names and descriptions for online stores, receipts, and invoices. This saves retailers significant time and helps improve online visibility and sales. Users can also customize the AI’s prompts to tailor the generated text.
• PDF Invoice Import: This feature automates the historically manual and time-consuming task of data entry from supplier invoices. The AI extracts key information (supplier details, invoice number, item descriptions, quantities) from PDF invoices and converts them into an import-ready electronic format. Retailers can then review, import, assign departments, generate barcodes, and update pricing.
• Stock Item Blog Posts: AI can generate informative and engaging blog posts about products managed by the POS software. These can then be scheduled and uploaded to e-commerce platforms like Shopify, WooCommerce, and BigCommerce, improving SEO and driving traffic.
• AI Pricing Guidance: This tool helps retailers optimize product pricing by analyzing local market data and suggesting standard, low, and premium price ranges. This assists businesses in identifying opportunities to improve profitability and stay competitive.
• Barcode Lookup Integration: While not solely AI, this feature integrates with vast online databases to instantly access product information (descriptions, images, etc.) by scanning barcodes, speeding up new product setup and updates.
• Business Insights Dashboard: AI-powered insights go beyond traditional reports, offering new knowledge about business performance, identifying what’s not selling, potential missed sales, and even potential theft issues.
• Integration with LLMs: Tower Systems leverages leading Large Language Models (LLMs) from providers like OpenAI and Google Gemini to power their AI tools.

These features are all out now. Our I tools are embedded directly within the POS software, allowing for seamless integration and use without needing to transfer data between different applications.