We switch retailers from the VEND clouds based POS software to our POS software on the back of a more personal and engaged approach to user training, support and software enhancement.
Switching a business from VEND is easy once a business sees our approach to personal training, personal support, training videos, free training workshops, theft checks and comprehensive business management support.
Just as small business retailers focus on growing on the basis of local personal service targeted at their customers, so too does Tower Systems. Our phones are answered by humans 24/7. Our users have a direct say in software enhancements., Training is done in-store face to face.
These are valuable points of difference a VEND customer likes – based on what they say to us.
The other benefit is that the business knows exactly what they are up for cost-wise and they can use the software without having to pay a support fee if they choose.
If you are a retailer using VEND and want to consider an alternative, we can put you in touch with some who have made the switch.
