How the Tower AdvantageTM helps businesses like yours
The support offered by Tower Systems to small businesses is different to what is usual. Customers love it and they tell others. This is one reason we have more than 3,000 customers using our POS software including more than 1,900 newsagents using our newsagency software.
From offering faster processing of returns to returns accuracy you can trust, our newsagency software is the genuine industry leader thanks to the votes on 1,900 newsagents.
Support is where we help business owners and employees. Support includes:
- Rapid response to support calls.
- A professional escalation process should you be unhappy with any response.
- FREE weekly live online training workshops.
- A weekly email with tips and advice to help you get more form the software.
- User meetings in city and regional centres where we can meet face to face for training.
- A transparent user-driven process called Software Ideas for considering software enhancements.
- More than 130 professional training videos.
- FREE bonus one on one training every year – no matter how long you have used the software for.
- More than 600 Knowledge Base articles.
- Reliable best-practice cloud based backup.
- Links to Xero, MYOB and Quicken.
- FREE Theft Check service.
- FREE Business Performance Analysis service.
You control when new software updates are loaded.
We also offer free marketing resources any retailer can use to market their business.
