Employees are your front line of any independent retail business. They can make or break your business. You hire them, train them, motivate them and fire them. Their performance is on you.
Here are eight tips to encourage their engagement:
- Train them.
- Communicate your expectations.
- Congratulate them.
- Be open with them.
- Ensure they know the goal of the business.
- Give them responsibility.
- Listen to their ideas, seek their counsel.
- Thank them.
Small businesses are unique in many ways. Employees play a vital role in reflecting and leveraging that uniqueness.
Tower Systems helps small business employers to encourage and manage employee engagement in a range of ways in our specialty retail software.
