Is your POS software company failing you?

Here are tell-tale signs a POS software company fails its customers:

1. Software is updates without advance notice and without allowing small business retailers to choose whether to use the update or not.
2. Support calls take hours or days to be responded to.
3. No regular free training.
4. No user meetings.
5. No easy to navigate plain English online advice.
6. No comprehensive video training library.
7. No transparent process for choosing what is in software updates.
8. No easy ace to senior management or the ownership of the company.

POS software companies that fail in these and other ways damage the reputation all software companies. They make our job harder.