Every day can feel like a grind in local small business retail. A grind competing with big businesses, a grind competing with online businesses. It can wear people down if they let it.
The key is to not let it wear you down.
It starts with loving your business, believing in it, respecting it and making it stronger at the core. That’s what this advice from Tower Systems is about today, making your business stronger at the core, by making the business more competitive.
5 ways to make your local retail business more competitive
Now, before we get into them they will feel easy, even lame. The thing is, these are deliberately everyday things you can do without a budget, just with a small time investment.
These are all things your POS software, like the Tower Systems POS software, can help with if you wish.
1. Offer something unique that your competitors don’t. This could be a unique product, service, or even just a specific focus or niche that you cater to. have a point of different. This matters a lot. Create it, embrace it, leverage it. This point of difference is you, it is your reason, your go to, your 7 second pitch.
2. Make sure your prices are competitive. This doesn’t mean always having the lowest prices, but rather offering a good value for what you’re selling. Value is something you create based on how you bundle items, how you source to differentiate, how you make raw price comparisons hard.
3. Offer excellent customer service. This could be something as simple as providing a great experience in your store, or going above and beyond to help your customers. make it personal, different and valuable. At each contact point provide that extra bit that helps people make better use of what you sell.
4. Use marketing and advertising wisely. Make sure you’re targeting your ideal customer, and using the most effective channels to reach them. When you market, market you, your point of difference – always ahead off price as price based shoppers are not loyal.
5. Stay up to date on industry trends. This will help you anticipate changes and stay ahead of your competitors. It will also help your business be a resource, and that will bring people back.
Being more competitive in local retail is all about you and the core of your business. get this right and worries about competitors out there, real or imagined, will fade away.
Tower Systems through its POS software helps with this and more. We have embedded in our software opportunities for you showing your competitive advantages, giving shoppers lived experiences they will love.
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