Tower Systems is grateful to offer software for music shops: shops selling and servicing music instruments, sheet music and offering music lessons.
Our Aussie made music shop software handles a range of products and services of interest to music shops including:
- Instrument repairs tracking.
- Rental of music instruments.
- LayBy of music instruments.
- Sales of sheet music.
- Special orders.
- Tracking product serial numbers.
- Managing secondhand goods when it comes to music instruments.
- Listing of products for sale on a searchable online database – to help you attract more shoppers.
This modern POS software for music shops has facilities included (without extra cost) music shop owners and team members tell us is important, like:
- Easy selling.
- Integrated EFTPOS.
- Xero integration – cut keystrokes and mistakes.
- Shopify integration for selling online.
- Club / group fundraising / discounting .. encourages engagement.
- Auto serving product care instructions.
- Easy management of instrument service reminders.
- Service / repair management.
- Easy to setup and run LayBy.
- Easy use of buy now pay later.
- Customer special orders.
- Pre-sell inventory.
- Rare visit loyalty. The customer visit cycle for a music shop is often infrequent. Embedded in this software are loyalty tools that nurture these shoppers to provide more value from each visit.
All these facilities and plenty more are included in this software. But, we don’t currently link to APIC. We’re working on it.
here are some common questions from music shop owners about us and our music shop software:
How do I contact your help desk? By phone or email. Our help desk is Australian based with one team member working from New Zealand.
When can I contact you for help? Weekdays: 7am through 6PM AEST, Saturdays 7:30am through 3PM AEST. After hours for urgent calls: 24/7.
What if I am unhappy with support? You can escalate to our Chief Operating Officer or our Managing Director – every customer is given their direct numbers and email addresses.
Can I run the software in the cloud? Yes.
Can I run the software on my desktop? Yes.
Can I backup to the cloud? Yes.
How long am I locked in with software rental? There is no lock-in. You can cancel rental at any time and billing stops immediately – once the current month is completed, there is no further charge.
Can we offer a special price to members of a club or students of a teacher or school? Yes.
Can we market to members of clubs or teachers or schools? Yes.
Can we track sales to club or school members to rebate as a fundraising opportunity? Yes.
Can you pass on product care manuals and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice, notices) and have them automatically included in emailed receipts.
Can we promote local music groups on receipts? Yes.
Can we use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.
Can we remind customers about instrument servicing? Yes.
Can we do this by text or email? Either, we support both.
Can we look-up historical servicing records for a specific customer? Yes.
Can we create a quote for a customer and manage this? Yes.
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