What are POS systems?

Welcome to another of our explainers of topics of interest.

What are POS systems? POS systems are a combination of specialist software and specialist hardware tailored to help retail businesses operate.

Using a POS system you can transact sales, manage inventory, gain business performance insights and harness facts vital to making good business decisions. A POS system is vital for any retail business that wants to be successful. It is hard to do what a POS system does manually.

Let’s go back a step though. When we use the term POS we are referring to Point of Sale. POS is the common term.

A POS system is typically located at the sales counter of a business. That said, it could be a tablet computer, a phone or some other device being used portably in the shop running software designed for retail businesses.

A POS system is different to other computer software and hardware in that it is designed for retail businesses.

Costing only a couple of hundred dollars a month, a good POS system can typically be paying for items in saved time, reduced mistakes and better decision making from day on in any size retail business.

A modern POS system streamlines the checkout process, offering various payment options, including contactless and mobile payments, which significantly reduces wait times. Beyond the transaction itself, these systems often integrate loyalty programs, allowing businesses to track customer preferences and offer personalized promotions. This not only fosters customer retention but also provides valuable data for targeted marketing campaigns. In essence, a well-implemented POS system transforms the point of sale from a simple transaction hub to a dynamic tool for enhancing customer satisfaction and building lasting relationships.

Tower Systems offers POS software which, when combined with computer hardware, makes for a good POS system. Tower serves a range of retail sectors with software tailored to the needs of these sectors. Our POS soften is proven, well established. It’s been chosen by thousands of retailers.

Our software is  user-friendly, ensuring staff can quickly adapt and maximise its potential. Regular updates keep it current with evolving industry standards and customer expectations, ensuring a robust and reliable platform for your business.

We’re here to help local specialty retailers with good software backed by good local support.