The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryPet shop software

How does Tower Systems POS software compare to EPOS Now?

February 27, 2025
2 Min read
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If you are considering the EPOS Now POS software for your retail business, we’d love the opportunity to show you our Tower Systems POS software. We’d be grateful for an opportunity to put our POS software on the counter next to EPOS Now so you can compare function by function.

We welcome an opportunity for a direct comparison with EPOS Now.

It’s possible you’ll find EPOS Now software is better for your needs. We’re thank you for considering Tower Systems and cheerfully wish you all the best.

You can only decide how Tower Systems compares to EPOS Now by putting the two software products side by side, on the counter, comparing function for function.

Deeper than the software itself is a comparison of doing business. Here at Tower Systems:

  • There is no lock-in contract. You can cancel at any time and your payments end that month.
  • Customer service is local in Australia. There is no offshore call centre.
  • Most customer service staff at Tower Systems have worked in retail and they have themselves used the Tower Systems POS software in retail.
  • You can call, and a human answers the phone. They are locally based.
  • Our software training people are local.
  • You get to vote on software enhancement suggestions.
  • You get to suggest software enhancements.
  • You can easily escalate any query to the leadership team of Tower Systems.
  • When you call for support you get to set your own call priority.

Tower Systems is a unique POS software company.

If you are considering EPOS Now POS software for your retail business, consider Tower Systems. We’re a very different company, with different software.

Choosing the right POS software is a critical decision for any retail business. It’s about more than just the features; it’s about the partnership you build with your software provider.

At Tower Systems, we believe in providing a truly different experience.

We’re proud of our flexible, no lock-in contracts, our locally-based Australian customer service team, and our commitment to putting the customer first. From local support and training to a direct line to our leadership team, we’re dedicated to helping your business thrive.

If you’re exploring POS options like EPOS Now, we encourage you to consider Tower Systems. We’d be delighted to offer a side-by-side comparison, demonstrating how our software and our approach can make a real difference for your business.

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Let us make a beautiful Shopify website for your business

February 24, 2025
3 Min read
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Expand your customer base and boost your bottom line by venturing beyond your physical shop. Leverage your existing space and staff resources to unlock new revenue streams, and explore the potential of products you never thought possible within your current retail model. Imagine reaching customers across Australia, all from your current location.

A seamless online presence is vital in retail today. With a Shopify-integrated website from Tower Systems, you can sell your products online and in-store, all while maintaining accurate, real-time stock data. Our point-of-sale (POS) software ensures your inventory is always up-to-date, preventing frustrating stock discrepancies and streamlining your operations.

We’ve partnered with hundreds of local small business retailers, crafting successful websites that drive online sales as well as in-store visits. Our experienced sales team can showcase a portfolio of stunning websites, each a testament to our expertise in e-commerce solutions. These examples demonstrate how we’ve helped businesses like yours expand their reach and maximise their profits.

Our Shopify website development service is done here in Melbourne Australia. It’s local, for local Aussie retailers.

Our fixed-price Shopify website development package is popular with retailers. We begin with a thorough consultation to understand your specific needs and goals. From there, our expert designers will create a visually appealing and user-friendly website tailored to your brand. We’ll seamlessly integrate it with your Retailer POS system, ensuring smooth inventory management and order processing. And, importantly, we’ll provide comprehensive training, empowering you to manage your website and attract new customers effectively.

Contact our sales team at sales@towersystems.com.au or call us on 1300 662 957 to learn more and explore our portfolio of successful retail websites.

One small shop in suburban Melbourne, which launched a Tower Systems-developed website in May of last year, has generated over $70,000 in online sales in six months. Remarkably, this impressive figure was achieved without increasing labour costs, expanding product range or engaging in expensive marketing. This demonstrates the power of a well-designed online store integrated with your existing retail operations.

In addition to selling on your website, Tower customers have free access to www.findit.com.au, a terrific marketp[lace that supports small local retail businesses. It helps them, and their websites, be found.

Beyond website development, we offer valuable business consultations, guiding you on how to maximise your online potential, even without technical expertise. We’ll share strategies and insights to help you achieve similar success stories.

And, coming soon in our next Retailer software update, we’re excited to introduce an AI-powered blog post generator. This innovative tool will automatically create engaging content about your stock items, further boosting your online visibility and driving sales.

Tower Systems is dedicated to helping small and independent retailers thrive in the digital age. Let us help you win online in 2025. Contact us today to begin your e-commerce journey.

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The rise of national chains, the challenge for local pet shops: how Tower Systems helps

February 19, 2025
2 Min read
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Local pet shops are facing increasing pressure from large national retailers and online platforms, creating a challenging environment for these vital community businesses. These family-owned enterprises are battling against national chains with significantly greater resources, making it a daily struggle for survival. The impact of this consolidation extends beyond mere business competition; it affects the very fabric of local communities.

You only have to see the growth of Pet Barn taking over local pet shops, the moves by Woolworths in investing in Pet Stock and the moves by Bunnings to introduce a pet aisle to their shops to see the extend of changes in pet retail in Australia.

Local pet shops provide valuable support for local pet owners. They are integral parts of the community, offering personalised advice tuned to local conditions – and our pet shop software can help with this.

Here at Tower System we are grateful to serve hundreds of pet related retailers.  Our software made for local pet shops is embedded with features that help these businesses to better serve their local clientele and compete effectively against larger chains. Our pet shop software offers benefits designed to help local pet shops thrive including:

  • Personalised service: Your staff can share locally relevant product use and care information.
  • Proactive pet care: Track worming and other date-based treatments. Send timely reminders to bring customers back.
  • Comprehensive pet records: Maintain records of pet microchip numbers for easy access and identification.
  • Unique product offerings: Manage creation of custom products, your own products.
  • Effective loyalty programs: We offer loyalty shoppers love, loyalty that nurtures more purchases.
  • Streamlined special orders: Manage special customer orders efficiently and accurately.
  • Targeted pricing: Offer club and group pricing.
  • Data-driven insights: Use tags to gain insights into stock performance and make better business decisions.
  • Flexible multi-buy options: Implement multi-buy pricing strategies, similar to coffee cards.
  • Modern payment solutions: Offer integrated buy now, pay later options .
  • Targeted marketing: Market to customers based on past purchases, creating personalised offers and promotions.
  • Simplified accounting: Integrate with accounting software like Xero to reduce accounting and bookkeeping costs.
  • Seamless online sales: Connect directly to Shopify to easily establish and manage an online store, expanding reach and sales opportunities.

If you are a pet owner, please support your local pet shop.

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POS software connected Shopify websites help small business retailers thrive in 2025

February 17, 2025
3 Min read
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A growing number of retailers are establishing online presences to reach new customers. These businesses are utilising Tower Systems to create websites integrated with their point-of-sale (POS) software. Examples of some of these newly connected websites include:

Significantly, none of these websites explicitly identify the businesses as traditional retailers. This strategic decision aims to attract customers based on their purchasing needs rather than preconceived notions about the business type.

In today’s retail landscape, a strong online presence is more critical than ever. It provides the most effective means of attracting new customers, leveraging existing inventory, retail space, and staff, and establishing a fresh and profitable direction for the business.

Tower Systems leverages wonderful POS software and SHopify skilled people to bring these opportunities to life. This local expertise is a key advantage, as many web development companies outsource this work overseas.

We offer a comprehensive service, providing both specialised retail POS software and professionally designed Shopify websites that seamlessly integrate with the POS system. This integration is secure, fast, and efficient. The Shopify websites we develop are tailored to each individual retailer’s specific needs and requirements, populated with data collected through the integrated POS software.

As both a Shopify website developer and a POS software developer, and as an Australian-based business, Tower Systems is ideally positioned to serve the needs of local retailers. Our extensive experience within the retail sector has enabled us to assist numerous businesses in attracting new customers through their online platforms.

Tower Systems’ Shopify website development service for small business retailers is offered at a fixed price.

By embracing e-commerce and leveraging Tower Systems’ expertise in retail and web development, retailers can unlock a wealth of new opportunities. From seamless website integration to a focus on targeted customer acquisition, Tower Systems empowers retailers to thrive in the digital age. Is your business ready to join the growing number of successful online retailers? Contact Tower Systems today to discuss how we can help you achieve a prosperous future.

The websites listed above, all operated by retail businesses, showcase unique, engaging, and relevant online presences. They present a contemporary image for these businesses, which is essential in 2025 and beyond.

The websites listed here, all operated by local retail businesses, showcase unique, engaging, and relevant online presences. They present a contemporary image for these businesses. This demonstrates the power of strategic online positioning and the importance of partnering with a provider like Tower Systems, who understands the nuances of both retail operations and effective e-commerce strategies.

We are committed to helping retailers navigate the digital landscape and achieve sustainable growth through integrated POS and website solutions.

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AI tools in POS software help local retailers save time and make more money

January 29, 2025
2 Min read
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AI-Powered Retail: Empowering Small Businesses with Tower Systems

Tower Systems pioneered the integration of AI tools into our Point of Sale (POS) software approximately two and a half years ago. Since then, these AI capabilities have undergone significant evolution, becoming increasingly sophisticated and delivering unparalleled value to our customers.

From streamlining manual processes and enriching product descriptions to providing instant, profit-driving insights and automating previously intractable tasks, our AI-enhanced POS software for specialty retailers stands at the forefront of innovation. It’s a testament to our commitment to equipping small businesses with the most advanced, intelligent, and powerful retail technology available.

As an early adopter in the burgeoning field of AI-powered POS solutions, Tower Systems has amassed invaluable experience in serving retailers and guiding them towards greater success. This expertise is particularly crucial for small businesses operating within resource-constrained environments. In today’s fiercely competitive landscape, where direct-to-consumer sales from suppliers are on the rise and larger businesses leverage cutting-edge technology to gain an edge, these AI-driven tools provide a vital competitive advantage.

Recognising the unique challenges faced by local small businesses within the Tower Systems community, we have meticulously tailored our AI tools specifically for the retail sector. These tools are not generic; they are designed to address the specific needs and priorities of our customers.

Looking ahead to 2025, we remain committed to continuous evolution. As AI technology advances, we will continue to refine and expand our AI capabilities, leveraging the valuable insights and feedback provided by our customers to unlock the full potential of this transformative technology.

There are plenty of benefits of our AI-powered POS software, including:

  • Enhanced efficiency: Automates repetitive tasks, freeing up valuable time for staff to focus on customer service and other critical areas.
  • Data-Driven decisions: Provides real-time insights into sales trends, customer behaviour, and inventory levels, enabling informed business decisions.
  • Improved customer experience: In so many ways in the software.
  • Increased profitability: reduces losses, mitigates bad behaviour, nurtures good decisions and reveals money-making opportunities.
  • Competitive Advantage: Levels the playing field for Tower Systems small business retailers by providing access to powerful, AI-driven tools previously available only to larger enterprises.

By embracing AI and continuously innovating our POS software, Tower Systems empowers small businesses to thrive in the digital age. We are confident that our AI-powered solutions will continue to play a pivotal role in the success of our customers in the years to come.

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How POS software embedded AI tools from Tower Systems help small business retailers

January 23, 2025
2 Min read
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Back in mid 2022, Tower Systems released the first embedded AI tools in its POS software that serves local small business retailers. In the time since, we have further enhanced our embedded AI tools facilities, expanding the assistances delivered to our indie retailer customer base.

Being an early-adopter in the AI within POS software space has helped it win new customers. More important that this is the help we have delivered to our POS software customers.

The AI tools embedded in our POS software, which our customers can choose to use or not, focus on saving time, improving the speed and quality of decision making, revealing hitherto unknown insights about the business and increasing sales.

Making these POS software AI tools available for small business retailers positioned Tower Systems well back in 2022, a position maintained as we have delivered more AI assist tools within the software and without additional cost tour customers.

From auto generation of product descriptions to auto population of product data and images to discovering decisions that can be taken that will absolutely make more money for the business – these AI tools in the Tower Systems POS software have tangible commercial value.

One retailer told us that they have reduced allocated time for some tasks by 12 hours a month thanks to the tools. Another retailer told us that they can track thousands of dollars of additional revenue directly back to using the AI tool in the POS software.

2025 will see significant enhancements of the AI tools embedded in the Tower Systems POS software with the first of these just a few weeks away. This update, which is already in testing, delivers extraordinary benefits that will help local small business retailers compete beyond what has been possible until now.

Tower Systems has been a pioneer in leveraging the power of AI to empower local small business retailers. By proactively integrating cutting-edge AI capabilities within our POS software, we’ve not only differentiated ourselves in the market but also provided invaluable support to our customers. These AI-driven tools deliver real, measurable results, from increased efficiency and reduced workload to significant revenue growth.

As we continue to innovate and expand our AI offerings, Tower Systems remains committed to equipping independent retailers with the technology and insights they need to thrive in today’s competitive landscape.

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POS software for AIRR / Tuckers and other pet and produce and farm supply businesses

January 14, 2025
3 Min read
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Tower Systems: empowering AIRR & Tuckers pet & produce members and unaffiliated pet stores and produce / farm supply businesses

At Tower Systems, we’re proud to provide Point of Sale (POS) software to a significant number of AIRR and Tuckers Pet & Produce members as well as to many unaffiliated pet stores and farm supply businesses. We understand the unique needs of these businesses and offer a robust POS system is essential for success.

Why Tower Systems?

  • Profitability:

    • Boost customer spend per visit.
    • Reward customers in a way they understand and respond to.
    • Increase customer loyalty and repeat business.
    • Reduce costs associated with slow-moving or obsolete stock.
    • Minimise errors and improve operational efficiency.
    • Gain valuable insights for informed business decisions.

  • Group benefits:

    • Leverage consistent stock files and electronic invoicing.
    • Simplify business-to-business comparisons.
    • Access enhanced business development support.
    • Maintain complete control and security within your own business.

  • Key features:

    • Fast & Accurate Sales: Streamline transactions.
    • Easy Integration: Seamlessly connect with Xero, MYOB, or QuickBooks.
    • Customer Management: Track customer accounts and loyalty programs.
    • Inventory Control: Monitor stock movement, identify theft, and manage multiple price levels.
    • Reporting & Analytics: Gain valuable insights into sales performance, supplier performance, and key business metrics.
    • Enhanced Security: Protect your business data and control system settings.
    • Peace of Mind: Establish consistent processes for efficient business operations.

What makes Tower Systems worthy of consideration?

  • Australian Operated: We understand the Australian market and provide localised support.
  • Personalised service: Direct human interaction, no automated systems.
  • Whole-of-company support: Access to all levels of the Tower Systems team for prompt assistance.
  • Focus on software, not consulting: Our primary focus is providing you with powerful software, not driving up costs through consulting services.
  • On-Site support: We provide in-person installation and training, working closely with your team.
  • Extensive features: Offer unparalleled flexibility and customisation options to meet your unique business needs.
  • Employee theft prevention: Built-in tools to monitor employee activity and reduce theft.
  • Retail-focused solutions: Powerful reporting and analytics to uncover hidden opportunities and drive growth.

At Tower Systems, we are committed to empowering businesses with the tools and support needed to thrive. We believe our comprehensive POS solution, combined with our exceptional local service and unwavering focus on your success, makes us the ideal partner for AIRR and Tuckers Pet & Produce members as well as to independent pet, produce and farm supply businesses. Contact us today to learn more about how Tower Systems can help you achieve your business goals. 1300 662 957 or sales@towersystems.com.au.

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3 ways any local small business retailer can improve their profit

January 7, 2025
3 Min read
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Growing a retail business is all about building on success. Each step forward paves the way for the next, creating a snowball effect for your profits. Here are three easy ti implement strategies any small business retailer can implement to achieve this compounding effect.

These are easy strategies. You can remember and use them in many different business decisions you make. We’ve gone with 3 because it’s easy to remember them and use them.

1. Attract New Customers: go beyond your usual base

It’s fantastic to have returning customers, but relying solely on them limits your growth. Every single day, dedicate some effort to attracting fresh faces. Here are some ideas to get you started:

  • Create eye-catching window displays. Think unique, vibrant, and relevant to your products. You want people to stop when they notice the window from the corner of their eye.
  • Be active on social media. Share engaging posts, stories, and promotions that resonate with your target audience. Be personal. Give of yourself.
  • Partner with local community groups. Sponsor events, offer discounts to members, and build connections within the community. Be local.
  • Support local club member fundraisers. This not only helps a good cause, but gets your brand in front of a new group of potential customers.

2. Maximise Your Gross Profit Percentage: be smart about buying and pricing

The price you pay for your products and how you price them directly impacts your profit margin. Here’s a two-pronged approach:

  • Negotiate the best deals possible with your suppliers. Every cent saved on your end translates to more profit in your pocket.
  • Focus on offering value and price accordingly. Don’t simply race to the bottom by constantly undercutting competitors. Highlight the benefits and unique selling points of your products and price them fairly. Add value in your service and price products accordingly. If people shop with you because you are convenient, price that in when you can.

3. Encourage Customers to Spend More: the art of the “bigger basket”

Strategic product placement can significantly increase the average amount customers spend per visit. Consider these tactics:

  • Place impulse buys near counters and high-traffic areas. Small, attractive items like phone cases, chocolates, or accessories can easily be added to a customer’s final purchase.
  • Learn from past buying patterns. Analyse what people tend to buy together and use this data to guide product placement. For example, if socks are frequently bought with shoes, consider positioning them nearby.
  • Utilise loyalty programs strategically. Loyalty programs can encourage repeat business and incentivise higher spending. Make sure your loyalty program is easily understood and quick for shoppers to engage with.

Tower Systems: your partner in profitable retail

At Tower Systems, our Australian-made POS software can help you implement these strategies and more. We’re not your average POS company – we serve local specialty retail, small business retail, independent retail. We are retail experienced and can empathise with local retailers in practical ways.

We understand the unique challenges faced by local Aussie retailers. For over 26 years, we’ve been helping our 3,000+ customers run more successful, enjoyable, and profitable businesses. Beyond our software, we offer ongoing support, data-driven insights, and expert business analysis to keep your retail dreams thriving.

We’d love to find out about your needs: 

Website: www.towersystems.com.au
Phone Australia: 1300 662 957
Phone New Zealand: 0800 444 367
Email: sales@towersystems.com.au

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New Year, New Business: Resolutions for small business retailers for 2025

December 27, 2024
2 Min read
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As we prepare for the  new year, it’s an ideal time to reflect on your business and set goals for the future. Here are some actionable resolutions to help local small business retailers leverage technology and data to improve your business and make it more profitable:

Data-driven decision making

  • Prioritise data quality: Ensure your business data is accurate and up-to-date. High-quality data is the foundation for informed decision-making. A common attribute of businesses that fail is poor data management.
  • Sales-driven inventory: Use sales data to guide your inventory decisions. Avoid unnecessary stock purchases by analysing past performance and future trends.
  • Remote management: Utilise technology to manage your business remotely. This allows you to spend more time away from the shop floor while staying connected to your operations.

Streamline operations

  • Automate processes: Identify manual tasks that can be automated to save time and reduce errors.
  • Combat theft: Implement security measures and utilise technology to deter and detect theft. Our software can help.
  • Declutter your space: Organise your shop floor based on data-driven insights to optimise layout and improve customer experience.

Delegate and learn

  • Empower your team: Delegate tasks to your team members and use software to streamline workflows.
  • Set SMART Goals: Establish specific, measurable, achievable, relevant, and time-bound goals to track progress and measure success.
  • Continuous Learning: Dedicate time to learning new features and functionalities of your POS software to maximise its potential. We offer free training resources.

Strengthen supplier relationships

  • Strategic partnerships: Focus on building relationships with suppliers who offer efficient and reliable services.
  • Leverage free resources: Take advantage of free training and support offered by us.
  • Data-driven insights: Use the business insights our POS software serves you.

A shared commitment to success At Tower Systems, we’re more than just a POS software provider. We are committed to helping our customers achieve their business goals. By implementing these resolutions and leveraging the power of our software, you can elevate your retail business to new heights.

We do hope your 2025 is wonderful and profitable. Our software can help and we can help. Together, let’s make your 2025 a terrific year for your business and all who rely on it.

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POS software update delivers on user requests

December 12, 2024
2 Min read
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Here at Tower Systems, much of the content of each software update flows from feedback from customers. They can suggest enhancements and other customers can vote on these suggestions.

The latest POS software update, released a week and a half ago, delivered access to plenty of enhancements. Included in the enhancements was:

Trade Price Discount at Point of Sale
Apply the trade price as a discount directly at the point of sale — no customer account or profile will be required.

Ordering by Sales – Projected based on sale/soh
Calculate the average weekly sales and determine the number of weeks of stock on hand. You can set a target number of weeks for stock levels, and the system will automatically generate a purchase order to meet this requirement.

Variant Sorting
The ability to sort product variants alphanumerically (Default) or in a custom order. This sorting will automatically reflect on your website, ideal for displaying sizes in a specific order like XS, S, M, L, and XL without manual adjustments.

Note: Website implementation is in progress. An announcement about this option will be made as soon as it becomes available.

Notifications Priority
We’re excited to introduce a Notification Priority System in our notifications module. This enhancement is designed to help users quickly identify the importance of incoming notifications and respond accordingly.

The POS software contained much more than what is noted here, including plenty of small enhancements, almost micro enhancements. Sometimes for local small business retailers is is the small changes they love the most.

As always with our POS software, our customers get to choose if they install an update. There is no pressure on them to take on every shiny new thing.

Our POS software updates are available free to all of our customers who rent other software. It’s provided with advice on what has been enhanced and how to install the update. There is also access to training in addition to personal one-on-one help should any of our customers want this.

Our goal is to help customers maintain current and relevant POS software that is in service of profit growth for their retail businesses.

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POS software integrated EFTPOS helps local small business retailers

December 10, 2024
2 Min read
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In today’s fast-paced retail landscape, efficiency and accuracy are paramount. Tower Systems, a provider of point-of-sale (POS) solutions for a range of small business specialty retail markets, offers a powerful integrated EFTPOS software solution designed to help small business retailers save time, reduce errors, and boost their bottom line.

First released many years ago, the integrated EFTPOS solution in the Tower Systems POS software suite helps local small business in plenty of practical and valuable ways.

By seamlessly integrating with a wide range of EFTPOS providers, including Tyro, MX51, Linkly, Linkly Cloud, Quest, and more, Tower Systems eliminates the need for manual data entry and reduces the risk of human error. This streamlined approach not only saves valuable time but also ensures accurate and reliable transactions.

You scan purchases by a customer and they pay on the terminal integrated with the POS. There is no double entry of data, no delay, no risk of mistakes, no opportunity for fraud. It’s faster, more accurate and easier. Customers love it. Plus, with the Tower Systems POS software you can surcharge if you wish and do so with 100% accuracy reflecting your actual business cost.

Here are some of the benefits of our Tower Systems Integrated EFTPOS POS software solution:

  • Enhanced Efficiency: Streamline sales processes and reduce wait times at the counter with efficient payment processing.
  • Improved Accuracy: Minimise errors and discrepancies by automating data entry and reconciliation.
  • Faster Access to Insights: Gain real-time insights into business performance and make informed decisions.
  • Reduced Fraud Risk: Strengthen security measures and protect your business from potential fraudulent activities. Employee theft can account for 75% and more of theft in small business retail.

By choosing Tower Systems, you’re investing in a solution that empowers your business to thrive. Experience the difference a powerful integrated EFTPOS solution can make.

Take the next step towards a more efficient and profitable retail business. Contact us today to schedule a personalised demo. Call 1300 6621 957 or email sales@towersystems.com.au If you are in New Zealand, please call 0800 444 367.

Simplify your operations, boost sales, and delight your customers with Tower Systems. Our genuinely user-friendly interface and comprehensive features are designed to make your day-to-day tasks a breeze, and to put more money in the business bank account.

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See how a POS software-integrated Shopify website is helping a local shop thrive

December 9, 2024
1 Min read
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A few months ago, we embarked on a small experiment: building a website for a local suburban Melbourne shop on a tight budget. The goal was to test the waters and see what could be achieved with minimal investment.

Starting with a modest product range, the website quickly began generating sales. In just the past seven weeks, this simple online store has raked in over $18,000 without any additional marketing spend or inventory investment. This new video from us takes you behind the scenes on what we have been able to do through the Hugs and Love website integration with our POS software.

The Hugs and Love website (www.hugsandlove.com.au) is a prime example of how seamlessly integrating Tower Systems POS software with Shopify can streamline online sales and fulfilment processes for local businesses. This powerful combination allows businesses to efficiently manage their inventory, process orders, and fulfill purchases both in-store and online.

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Small business retailers benefit from Xero POS software integration from Tower Systems

December 6, 2024
3 Min read
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Tower Systems was an early integrator with Xero cloud based accounting by integrating its POS software direct with Xero.

Through the integration, many small business retailers using their Tower Systems POS software benefit in so many ways. The integration proved game-changer: the seamless integration between Tower Systems POS and Xero.

By connecting your Tower Systems POS system directly to Xero, you’ll unlock a world of benefits:

  • Save time and boost efficiency:

    • Automate data entry: Reduce manual effort and eliminate human error.
    • Streamline bookkeeping: Spend less time on tedious tasks and more time focusing on your business.
    • Cut mistakes.

  • Gain real-time financial insights:

    • Make informed decisions: Access up-to-the-minute financial data to guide strategic choices.
    • Monitor cash flow: Stay ahead of your finances and identify potential issues early.

  • Reduce costs and improve profitability:

    • Lower accounting fees: Minimise the need for manual bookkeeping and reconciliation.
    • Optimise inventory: Track stock levels accurately and avoid overstocking or stockouts.

  • Enhance your business:

    • Identify growth opportunities: Use data-driven insights to expand your business.
    • Improve operational efficiency: Streamline processes and boost productivity.

What data syncs between Tower Systems POS and Xero?

  • Sales data: End-of-day sales are automatically transferred to Xero as sales invoices, categorised by department.
  • Invoices: Invoices created in your POS system are seamlessly synced to Xero, ensuring accurate records.
  • Write-offs and no-Sales: These transactions are recorded in designated expense accounts in Xero.
  • Cost of sales (Optional): If enabled, the cost price of sold items is exported to Xero, simplifying stock valuation and end-of-month adjustments.

Here’s why we think the Tower Systems POS software / Xero solution is good for local small business retailers:

  • Xero: Your Cloud-Based Accounting Solution Xero is a popular cloud-based accounting software that simplifies financial management for small and medium-sized businesses. With its user-friendly interface and powerful features, Xero helps you:

    • Manage invoices and expenses
    • Track bank transactions
    • Run payroll
    • Generate financial reports

  • Tower Systems POS: tailored for local retailers Tower Systems POS is designed specifically for local retailers, offering a range of features to help you:

    • Maximise profitability
    • Make smart and evidence-based business decisions
    • Manage inventory
    • Cut theft
    • Improved return on space, return on labour and return on investment
    • Process sales efficiently
    • Integrate with other business systems

By combining the power of Xero and Tower Systems POS, you can streamline your operations, reduce costs, and make data-driven decisions that drive growth.

Contact us today to learn more about how this integration can benefit your business.

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Are you giving your POS software company a percentage of each sale in your shop?

November 28, 2024
2 Min read
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A growing trend among some Point of Sale (POS) software companies is to charge retailers not only for access to their software but also a percentage of each sale. They often justify this practice as a fee for their payment processing services. However, many retailers suspect these companies are profiting from the difference between the rates they pay their payment providers and the rates they charge to merchants.

This business model allows POS software companies to generate significant revenue, essentially taking a cut of every sale a retailer makes. While some retailers may be content with this arrangement, others are concerned about the impact on their bottom line.

Do you want your POS software company to take a slice of profit from every sale you make?

For businesses focused on maximising profits, it’s crucial to carefully evaluate POS software options. Not all POS providers impose these additional fees. Many offer straightforward pricing models, such as monthly or annual subscriptions, without taking a percentage of sales. By choosing a POS system that doesn’t profit from your transactions, retailers can retain more of their hard-earned revenue.

At Tower Systems, we believe in transparency and fairness. We do not charge our customers per transaction or take a share of their profits. Our pricing model is simple: a modest monthly rental fee. This straightforward approach allows retailers to focus on running their businesses without worrying about hidden costs.

By avoiding these additional fees, retailers can improve their profit margins and reinvest in their businesses. Whether it’s hiring new staff, expanding inventory, or upgrading equipment, every dollar saved on POS fees can make a significant difference.

As a retailer, it’s important to be aware of these hidden costs and to choose a POS software provider that aligns with your business goals. By selecting a transparent and affordable solution, you can optimize your operations and maximize your profits.

Here at Tower Systems we do not charge our customers per transaction, were do not take a share of your profit. The only cost for using our POS software is the modest monthly POS software rental fee, our pricing is transparent. Again, there is no per transaction cost, no slicing into your profits.

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Does your POS software company charge you a fee per transaction in your shop?

November 26, 2024
2 Min read
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If your POS software company takes a cut of your sales, read this.

If your POS software company charges a fee for every sale you make, you might want to reconsider. Here at Tower Systems, we don’t charge per-transaction fees. Our pricing is transparent, and your software cost won’t increase as your sales grow.

Not all POS software companies operate this way. Some POS software companies require you to use their payment platform, which means you pay them a percentage of every transaction. This can be a significant cost, especially for growing businesses. As your sales increase, what they make from your business increases.

Payments are a hot topic for retailers, particularly small businesses. There’s a big difference between payment platforms in terms of cost and benefits.

While there’s been a lot of hype about unified payments, the truth is, integrated payments have been around for many years. They’ve always been about streamlining the checkout process, reducing errors, and improving security.

The latest hype around unified payments or integrated payments is cover, we think, for a move by some POS software companies who want a slice of every sale you make.

Tower Systems offers integrated payments with all major banks and many other providers. We give you the freedom to choose the payment platform that best suits your business, potentially saving you up to a third on transaction fees. Some of our retailers pay as little as 0.7% per transaction.

We believe in putting our customers first. We don’t lock you into our payment platform. Instead, we focus on providing great POS software. We think it’s unfair for software companies to profit from every sale you make. It’s like a hidden tax on your hard work.

Tower Systems offers:

  • Integrated EFTPOS payments
  • Support for all major banks and financial institutions
  • Integrated buy now, pay later payments
  • Time savings
  • Fewer errors at the checkout
  • Easy record-keeping
  • Streamlined workflow

We’ve been pioneers in integrated payments since the beginning in Australia. We offer choice and focus on providing software that retailers love.

Tower Systems is proud to serve over 3,500 small businesses across Australia, New Zealand, the Cook Islands, Fiji, and Papua New Guinea.

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Shopify POS software integrated solution helps small business retailers win online sales

November 24, 2024
3 Min read
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In today’s digital age, a strong online presence is essential for small businesses. Here at Tower Systems we are grateful to help many local small business retailers win online thanks to a beautiful and robust POS software integration with Shopify, the leading ecommerce platform used the world over.

Not all POS software integrates with Shopify. Some connect, but not direct. Some have come to the Shopify party late. We were here early and have enhanced the SHopify POS software direct integration to make the most of enhancements on both sides, including smart use of AI for retailers keen for fast and AI charged text to help capture eyeballs in the search world.

Everything we do in this POS software / Shopify integration space is about maximising profit for the local small business retailers we are grateful to serve. Our innovation with Shopify is part of this.

Using the Tower Systems POS software Shopify integration you manage your inventory through our software and this inventory data, including images, flows to Shopify, and sales achieved through Shopify flow back to the Tower Systems POS software.

The seamless integration of Shopify with our POS software, a two-way integration, help local small business retailers to manage both physical and online sales.

Here is why we think considering the Tower Systems POS software Shopify solution is a good and worthy move:

  • Seamless integration: Our POS software seamlessly integrates with Shopify, ensuring a smooth flow of data between your physical store and online shop.
  • Centralised inventory management: Keep track of your inventory in one place, regardless of where it’s sold. It is completely managed in the POS software.
  • Enhanced online presence: Our team of experienced web developers can create stunning Shopify websites tailored to your specific needs.
  • Expert guidance: Benefit from our consultative approach to help you discover new online opportunities and attract more customers.
  • Fast-track website development: Get your online store up and running quickly with our expedited website development process.

Now, here is how it works:

  1. Data synchronisation: Sales data, inventory information, and product images are automatically synchronised between your POS and Shopify.
  2. Centralised inventory management: Manage your inventory from a single platform, ensuring accurate stock levels across all sales channels.
  3. Seamless checkout experience: Provide a consistent and convenient shopping experience for your customers, whether they’re in-store or online.
  4. Enhanced online marketing: Leverage our expertise in keyword research and SEO to optimise your online store for search engines.

The Power of Shopify and Tower Systems

By combining the power of Shopify’s e-commerce platform with Tower Systems’ POS software, you can:

  • Expand your reach: Attract new customers from around the world.
  • Increase sales: Drive sales through both your physical store and online shop.
  • Improve efficiency: Streamline your operations and reduce manual tasks.
  • Make data-driven decisions: Gain valuable insights into your business performance.

If you’re a small business owner looking to enhance your online presence, Tower Systems can help. Our team of experts will work with you to create a customised solution that meets your unique needs. We can demonstrate our POS software and demonstrate integrations we have done with Shopify for many of our customers.

Contact us today to learn more about how our Shopify integration can benefit your business.

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POS software made for pet shops and pet grooming businesses

November 14, 2024
2 Min read
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The pet retail industry is undergoing significant change. Big-box retailers have expanded  into pet products, and corporate acquisitions of plenty of pet shops and even groups are reshaping the retail pet shop market. Independent pet shops face increasing competition and evolving consumer preferences.

Our Tower Systems Pet shop software can help local independent pet shops navigate change and thrive.

Effective pet shop software can be a game-changer for independent retailers that have only used everyday POS software to that point. By leveraging technology, you can:

  • Enhance local relevance:

    • Targeted Pricing: Offer club and group discounts to cater to specific customer segments.
    • Personalised Service: Track customer purchase history and preferences to tailor recommendations and follow-up.
    • Community Engagement: Share local product knowledge and care tips relevant to your customers.

  • Streamline operations:

    • Efficient inventory management: Track stock levels, monitor sales performance, and identify trends. Load electronic files from suppliers.
    • Simplified ordering: Easily manage special orders and pre-orders.
    • Automated tasks: Automate routine tasks like invoicing, customer reminders, and loyalty program management.

  • Boost sales and loyalty:

    • Loyalty programs: Implement multi-buy pricing and loyalty rewards to incentivize repeat business.
    • Offer club deals. Bring club members back sooner with special offers for them.
    • Online sales: Sell products online through Shopify integration, expanding your reach.
    • Flexible payment options: Offer buy-now-pay-later options to make purchases more accessible.

Why Choose Tower Systems?

Tower Systems offers locally made and supported POS software for pet shops and pet grooming businesses,. We serve beyond the software itself:

  • Human support: Our friendly and knowledgeable support team is always ready to assist you.
  • Local focus: We understand the unique challenges and opportunities faced by Australian and New Zealand pet retailers.
  • Affordable pricing: Our flexible monthly rental plans make our software accessible to businesses of all sizes.

Join our local independent pet shop owner community and help us to continue to evolve software that is useful and valuable for your business and so many others.

Let us help you navigate the changing pet retail landscape and thrive in a competitive market.

To find out more, please call 1300 662 957 or email sales@towersystems.com.au. If you’re in New Zealand, please call 0800 444 367.

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How our POS software helps small business retailers avoid expensive out of stocks

October 30, 2024
2 Min read
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Being out of stock can be expensive for a small business retailer. Not only do they lead to lost sales, but they can also damage customer trust and reputation.

Our Tower Systems POS software proactively helps small business retailers avoid out of stocks. Fu=irst though, let’s look at the real costs of being out of stock:

  • Lost Sales: The loss of revenue from missed sales. Customers who can’t find the products they’re looking for may simply go elsewhere.
  • Customer Dissatisfaction: Out of stocks can lead to frustrated and disappointed customers. This can damage customer loyalty and lead to negative reviews and word-of-mouth.
  • Increased Operational Costs: Dealing with out of stocks can be time-consuming and costly. Retailers may need to spend resources on expediting orders, providing refunds, or addressing customer complaints.

By proactively showing retailers out of stocks without having to go look for this can save considerable time. Using the POS software to order based on sales and tracking low in stocks can have a business ready prior to being out of stock.

There are indirect costs of out of stocks for small business retailers:

  • Damaged Reputation: Repeated out of stocks can tarnish a retailer’s reputation. Customers may perceive the business as unreliable or poorly managed.
  • Missed Marketing Opportunities: Out of stocks can disrupt marketing campaigns and promotional activities. For example, a retailer may be unable to capitalise on seasonal trends or limited-time offers.
  • Reduced Customer Lifetime Value: Customers who experience out of stocks may be less likely to make future purchases. This can lead to a decrease in customer lifetime value.

Tower Systems can also work with your suppliers, helping you to provide a sales data feed, which can leverage auto replenishment making the most of just in time inventory management to your benefit as well as to the benefit of your partner supplier.

These are some of the ways we help small business retailers eliminate the costs of out of stocks.

Here at Tower Systems we are focussed on helping local small business retailers thrive. We make smart POS software that helps our independent retailer customers run efficient and valuable retail businesses in-store as well as online.

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Cat Protection Society of NSW uses our portable POS Software for Cat Lovers festival

October 28, 2024
2 Min read
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We share here with permission details of how The Cat Protection Society of NSW used our Retailer Roam portable POS software at the recent Cat Lover’s festival at Olympic Park in Sydney:

We had a large stall for the Cat Lover’s Festival at Olympic Park last month.

We’d set up 3 counters, with a mini netbook, a laptop, and a Samsung tablet, each running Retailer Roam.

The netbook and laptop had Bluetooth scanners and the tablet was used for cash only purchases.

All the Roam sessions were linked to our Marrickville Rd retail store, which was closed for the festival weekend.

Staff were all very impressed with Roam, the last time we attended Cat Lover’s, we had one laptop accessing Retailer via a Remote Desktop Tunnel. It was a slower process with no scanner.

It all worked really well; people’s sales were processed promptly. We made over $20,000.00 over the two days and generated new membership and adoption inquiries.

We will definitely keep using Roam at future festivals.

We love hearing from customers and how they use our POS software.

The Retailer Roam product used by the Cat Protection Society of NSW is truly portable POS software, ideal for on the road selling, market selling and pop-up retail. We first released it five or so years ago. It has just gone through a major refresh with many new facilities and benefits added, helping retailers achieve more from their shop.

Retail is changing so much and rapidly. Retailer Roam is one of several opportunities we provide retailers to lean into these changes, to reach customers closer to where they are, rather than relying solely on business at a fixed location, like your shop.

Using retailer Roam, retailers can do more than transact sales (while online as well as while offline). They can also:

  1. Take product photos for use in an online store.
  2. Do a stock take.
  3. Order products.
  4. Process invoices for stock received.

Retailer Roam is a web service from Tower Systems. It’s smart, fresh and easy to use, a perfect tool for local small business retailers keen for expansion opportunities in and outside of their shops.

Tower Systems makes and supports POS software for local independent small business retailers across a range of retail channels.

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Small business POS software Q&A

October 24, 2024
4 Min read
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Here are answers to questions we are often asked:

Are you Australian based? Yes.

Do you make your POS software? Yes.

How do I contact your help desk? By phone or email. Our help desk is Australian based with one team member working from New Zealand.

When can I contact you for help? Weekdays: 7am through 6PM AEST, Saturdays 7:30am through 3PM AEST. After hours for urgent calls: 24/7.

Do you have a knowledge base I can search? Yes.

Do you have training videos? Yes

How up to date are your training videos? Very – we add content regularly – many new videos in the last three months.

Can I ask support questions without having to speak to someone? Yes, we offer a closed network AI tool that relies solely on our own intellectual property. This is free and available 24/7.

What if I am unhappy with support? You can escalate to our Chief Operating Officer or our Managing Director – every customer is given their direct numbers and email addresses.

Can I run the software in the cloud? Yes.

Can I run the software on my desktop? Yes.

Can I backup to the cloud? Yes.

How long am I locked in with software rental? There is no lock-in. You can cancel rental at any time and billing stops immediately – once the current month is completed, there is no further charge.

Can we offer a special price to members of a club or some other group? Yes.

Can we market to members of clubs or teachers or schools? Yes.

Can we track sales to club or school members to rebate as a fundraising opportunity? Yes.

Can you pass on product care manuals and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice, notices) and have them automatically included in emailed receipts.

Can we promote things on receipts? Yes.

Can we use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.

Can we remind customers about servicing or similar? Yes.

Can we do this by text or email? Either, we support both.

Can we look-up historical servicing records for a specific customer? Yes.

Can we create a quote for a customer? Yes.

Can we track / manage quotes? Yes.

Can we track using parts from our shop and labour to make a product? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can we manage buying and selling second-hand items? Yes.

Can we group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

Can we integrate the software with our suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Does the software connect with our website? We partner with Shopify, Big Commerce, Magento and WooCommerce and offer direct links to these.

Can we email receipts? Yes.

Can we track where our customers come from? Yes.

Do we have to pay for software on additional computers in our business? No.

Does the software handle LayBys? Yes.

Can we connect with our EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can we use our existing hardware? Yes, as long as your hardware meets our minimum standards.

Can we use our existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Can the software age check on certain products? Yes.

Do you offer a business insights platform? Yes.

Can I use the software for a pop-up shop? Yes, our retailer Roam does this.

Do you offer a self checkout option? Yes.

Do you push software updates on me? No. You choose if and when to update.

Can I suggest changes for an update? Yes. Customers transparently vote on these.

These are some of the questions we have been asked by retailers considering our POS software. We hope our responses are helpful.

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Free POS software commented marketplace find.com.au helps local retailers attract local shoppers

October 14, 2024
3 Min read
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FindIt is a free marketplace made for local independent retailers. It helps then be found by local shoppers.

This free platform, made here in Australia by Tower Systems, seamlessly connects local businesses with consumers seeking a unique and personalised shopping experience. It links with the Tower Systems POS software for a data feed.

Already local retailers are grateful for new shoppers arriving in their shops thanks to a free listing of their products on FindIt.com.au.

  • Retailers can effortlessly showcase products to a wider audience through a user-friendly online platform.
  • No website development or management required – FindIt takes care of everything. Linking is easy and fast.
  • Leverage the power of SEO expertise to ensure your products rank prominently in Google searches.

Streamlined local shopping for local customers: 

  • FindIt acts as a comprehensive online catalogue, allowing customers to discover from their phone, tablet or computer a diverse range of products from local retailers.
  • Enjoy the convenience of adding items from multiple stores to a single basket for a seamless research.
  • FindIt facilitates a direct connection between customers and retailers, fostering a sense of community and personalised service.

A free and sweet fit for Tower Systems POS software customers:

  • Retailers who utilise the Tower Systems POS software, automatically gain access to FindIt, extending your reach at no cost.
  • FindIt seamlessly integrates with your existing Tower Systems POS solution, streamlining your operations.

Supporting local Aussie retail businesses:

  • FindIt is a proud advocate for independent Australian retailers, empowering them to compete in the digital landscape. It was built to serve this purpose.
  • Together, we champion the values of local businesses – community engagement, personalised service, and unique product offerings.

FindIt is unique in that it is not about making money for Tower. Retailers can list products at no cost whatsoever. The goal is to encourage shoppers to find shops near them that have products being sought out. This really is all about nurturing local in-store shopper traffic. We think we’re pretty unique in that regard.

Learn More:

  • Explore the capabilities of Tower Systems POS software at https://www.towersystems.com.au/.
  • See FindIt here: www.findit.com.au.
  • Witness the user-friendly interface and comprehensive features through readily available online demonstrations.
  • Tower Systems exclusively caters to local independent retailers in a range of specialty retail , fostering a strong partnership with the local business community.

FindIt is evidence of the practical support Tower systems offers local independent retailers in Australia and New Zealand. We are grateful to have the resources to deliver this for our customers.

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Empowering Retail Team Members: Seamless POS Software Training with Tower Systems

September 27, 2024
2 Min read
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At Tower Systems, we understand the importance of a skilled and confident retail team. That’s why we’ve designed our POS software with user-friendliness at its core, complemented by a comprehensive and easy-to-access training resources. This empowers local small business retail staff to become POS software experts quickly, maximising its potential to streamline your retail operations.

It also helps retail staff remind themselves of parts of the POS software easily.

Our training resources offer flexible learning options tailored to individual needs and preferences. Staff can access a library of up-to-date video tutorials covering a wide range of topics, from core functionalities to advanced features. This allows them to learn at their own pace, regardless of prior experience and regardless of their situation.

This easy access to POS software training for retail staff is vital for any retail business, especially so in local independent small retail businesses where staff have to multi-task, where they need to help the business be efficient so the it may compete with bigger and better resourced retailers.

For those seeking a structured approach, we offer a subject-matter focussed curriculum that guides them through the software functionalities step-by-step. Alternatively, staff can dive right into specific topics by choosing individual video tutorials or in-depth articles from our extensive and up to date POS software knowledge base.

All these resources from Tower Systems are freely available and accessible 24/7, making them a valuable addition to your existing training regime. Additionally, they seamlessly integrate with our POS software help desk service, which provides further support for any questions or challenges your staff might encounter.

Helping local retailers thrive is core to what we offer at Tower Systems, through our POS software, and through the training resources provided with our POS software. The training assets are enhanced regularly, to ensure genuine value for our small business retail customers.

With Tower Systems, you can rest assured that your retail team is equipped with the necessary skills to leverage the full potential of our POS software. This translates to increased efficiency, improved customer service, and ultimately, a competitive edge for your business.

To learn more about Tower Systems’ POS software and our comprehensive training resources, visit our website at www.towersystems.com.au.

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Pet Shop Software on show at AusPet Expo Today in Melbourne

September 17, 2024
2 Min read
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Tower Systems is grateful to be the only pet shop software company exhibiting at and supporting the AusPet Expo this week. We are setup here at the Hyatt exhibition facility in Essendon with a range of other pet shop suppliers.

It’s engagement at industry events like this over the years that positions us as the industry standard software for pet shops.

From tracking pet care treatment timing like worming to celebrating pet birthdays to sharing specialty care and use information relating to products you sell, out pet shop software is a perfect front of store and back office tool that helps you serve your pet loving customers.

  • Save time with electronic invoices from suppliers.
  • Differentiate with you. Share your product use and care information.
  • Track pet microchip numbers.
  • Track worming and other date-based treatments for customer reminders.
  • Easy special customer orders. Smart track and notify of orders.
  • Club and group pricing. Set pricing rules based on customer type.
  • Use tags to get a fresh perspective, side-view, on stock performance.
  • Business differentiating loyalty. Stand out from the crowd. Drive sales.
  • Multi buy pricing – like a coffee card – to drive loyalty.
  • Make money from pre-orders – Easily pre-sell before release.
  • Differentiate with bundles. Make price comparison hard.
  • Track who sold what.
  • Say goodbye to LayBy – with integrated buy now pay later options.
  • Market to customers based on past purchases.
  • Cut accounting and bookkeeping fees with integration to Xero and others.
  • Easily sell online with a direct to Shopify link from your POS software.

The Tower Systems pet shop software continues to evolve, with regular updates based on user suggestions. The latest update was released last week and it is delivering terrific enhancements that help pet retailers expand the reach of their businesses.

I am with AIRR, can I load their catalogue into the software? Yes.

I am with Indepet, can I load their catalogue into the software? Yes.

Can I record the microchip numbers for family pets? Yes.

Does the software work with and easily load supplier provided electronic invoices? Yes, including: Airr, Eastern Distributors, Premier Pet, Master Pet, Kongs and Pet Pacific.

If you are visiting AusPet in Melbourne this week, say g’day.

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Local Small Business Retailers Get Weekly and Monthly Business Insights Delivered Straight to Your Inbox

September 10, 2024
2 Min read
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This video showcases how the Tower Systems POS software empowers small business retailers with valuable insights into their business performance. Through a weekly or monthly email, retailers receive a comprehensive overview of key metrics such as gross profit, revenue, average basket value, year-on-year trends, day-by-day performance, customer foot traffic, busiest times, top-selling departments, and product trends. This user-friendly approach eliminates the need for manual report generation and provides retailers with actionable information to make informed decisions and improve their businesses.

The email is all about data, represented visually, to guide better business decisions.

  • Where You Stand Today: Get a quick overview of your current sales and liabilities.
  • Identifying Underperformers: Easily see which products aren’t selling well (dead stock). This empowers you to make strategic decisions, such as discounts or stock reductions, to free up tied-up capital.
  • Missed Opportunities: Pinpoint instances where popular items have sold out, potentially leading to lost sales.Restocking strategies based on these insights can ensure you capture future revenue.
  • Unlocking Upsell Potential: Gain valuable insights into customer basket analysis. See which products frequently sell together, allowing you to develop targeted upsell strategies, co-location opportunities, and promotions.
  • Addressing Theft Concerns: The dashboard provides a visual overview of staff audit logs, helping you identify potential theft or training issues that require attention.
  • Optimise Your Staffing: Understand your busiest and quietest times with visual data displayed by hour and week.This allows for optimised staff scheduling to ensure you’re adequately prepared for customer influxes.

The Tower Systems insights from this weekly and monthly email is a game-changer for local small business retailers. It has been built with real local retailers, to ensure it is of service to them and all who rely on their business.

In addition to the email sent automatically, Tower POS software customers can access these and more insights from the Insights Dash card in the software as well as from the cloud based Visual Deck product includes with access to the POS software.

This is Tower Systems delivering to retailers tools and facilities in its software for no extra cost, making the Tower solution cost competitive for many local specialty retailers.

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