CategoryPOS Software

Helping local retailers, independent retailers, small business retailers shine is core to our mission here at Tower Systems. We love seeing local retail businesses thrive for when they thrive their community thrives. This is what local small retail is all about: community.

Our Tower Systems POS software helps local retailers shine in a bunch of ways including:   

• Tailored for specialty retail: Our POS software is designed specifically for independent and specialty retailers, offering features relevant to various retail niches like fashion, gifts, toys, and more.   
• Empowering tools: The software provides tools and training to help retailers thrive, focusing on profitability and efficiency.   
• Streamlined processes: It simplifies time-consuming tasks like stock management, ordering, and sales tracking.   
• Enhanced customer experience: Features like self-checkout options and loyalty programs help retailers compete with larger businesses.
• Accessible support: Tower Systems offers one-on-one training, a comprehensive knowledge base, and easy access to human support.   
• Focus on local: The company prioritizes serving local businesses and understands the importance of community.   
• Continuous improvement: Tower Systems regularly updates its software based on customer feedback and industry trends.   

Best of all, we help local small business retailers be local by sharing local knowledge, helpful product information considering the local situation, supporting local community groups and being personal in service in the business, through the POS software.

This ability for retailers to support local community groups is a differentiator for us. Imaging leveraging all the members of a local community group to support your retail business and to support their community group all at the same time. This is a true engagement with and for the community, through your local retail business. And, this can all be done through our POS software.

By focusing on these areas, Tower Systems helps local retailers improve their operations, enhance customer experience, and ultimately shine in their communities.

We believe that technology should empower local retailers to strengthen their connections within their communities, and that’s what we strive to deliver.

The best way to encourage local retailers to support your local business is to actively be local. In our POS software we offer plenty of ways you can do this, genuinely, for mutual benefit.

This video is on a customer meeting we hosted yesterday at Tower Systems. See the latest AI tools integrations in our POS software and watch as we engage with customers and prospects answering quetsions and exploring the benefits of AI tools in our POS software.

Already in 2025 we are seeing change in retail as well as in our space of retail management software.

Retail businesses are evolving beyond what is traditional. This is where flexible POS software can play a terrific role. Tower Systems helps retailers with this transformation by providing data, insights and actionable opportunities.

Our POS software has evolved beyond what is traditional for POS software, all in service of local small business retailers.

We offer features designed to streamline retail operations and enhance customer engagement. These include:

• Seamless data conversion: Easily migrate from existing systems, ensuring a smooth transition and minimising disruption to your business.
• Import supplier invoices. This is easy, consistent and reliable.
• Flexible POS integration: Choose from a wide range of payment processing providers to meet your specific needs.
• E-commerce integration: Integrate with popular platforms like Shopify, WooCommerce, and Magento to manage online sales and orders seamlessly.
• AI-powered features: Leverage AI integrated tools to automate tasks like generating product descriptions, importing invoices, and conducting price comparisons, saving time and reducing errors.
• Improved customer experience: Provide personalised product recommendations and efficient order processing to enhance customer satisfaction.
• Enhanced decision making: Access real-time data and insights to make informed decisions about pricing, inventory, and marketing strategies.

We showcased the very latest in POS software at the Reed Gift Fair in Sydney this week. Visitors to the Tower Systems booth saw the latest POS Software AI Tools in action using real data from a thriving retail business from which we had permission. We are grateful for the opportunity to be at Reed this year, continuing a long tradition for us.

If you’re looking a new POS solution for your local retail business let’s talk. We’d love to understand your needs and to see with you whether our POS software could help.

It starts with you and understanding your needs though. Next, our sales crew will show if our software can help. Call 1300 662 957 or email sales@towersystems.com.au.

Tower Systems is a trusted partner for local and independent small business retailers seeking to thrive in the digital age. Our software features, seamless integration, and unwavering commitment to customer support help us empower businesses to deliver exceptional customer experiences and drive growth.

We are loving being at the Sydney Reed Gift Fair, a major national trade show that started yesterday.

As the only software company here, we are representing well, showing off our AI enabled POS software for independent small business retailers. Already we have made plenty of new contacts. The first day was terrific.

Now, we are into day two and we’re up and running.

Our POS software software can help retailers save time, make more money, and run their businesses more efficiently.

each of us representing Tower Systems and our POS software at the trade show worked on our pitch.

We’re not just selling software; we’re offering a complete retail transformation.

In our pitch, we highlight the core benefits for retailers. We explain how data conversion is seamless, meaning they can easily transfer their existing customer and product information without any headaches. We also showcase the smooth e-commerce integration, which effortlessly connects their online and in-store operations. But the real showstopper? Our AI-powered features in our POS software. These intelligent tools are a game-changer, helping retailers make smarter decisions, optimise stock levels, and personalise customer experiences like never before.

We emphasise how our software empowers retailers to save valuable time. Automated tasks, streamlined processes, and intuitive interfaces free up their staff to focus on what truly matters: providing exceptional customer service. And, of course, we show them how to make more money. Improved inventory management, targeted promotions, and data-driven insights contribute directly to their bottom line. Ultimately, we’re giving retailers the tools they need to run their businesses more efficiently and effectively.

The Reed Gift Fair is the perfect opportunity for us to connect with potential customers, demonstrate our software’s capabilities, and showcase how we can help them thrive in today’s challenging retail landscape. We’re confident that our innovative POS solution will resonate with retailers looking for a modern, powerful, and, importantly, easy-to-use system. We can’t wait to hit the show floor and share our passion for retail technology.

We are here at Reed Gift Fair ready to connect, demonstrate, and inspire. Our POS software can be the key to unlocking retail success for many different indie local retail businesses.

Come and see us – we’re excited to share our vision for the future of retail.

We were asked this question recently and thought it might be useful to share our response here.

We have never used Lightspeed and have never looked at their software. We can’t comment about software functionality in comparison with ours. Nor can we comment about a customer service comparison between them and us.

What we do know about Lightspeed is what they themselves have said publicly.

They push Lightspeed Payments. This gives them a percentage of each transaction in shops using their software. If you add this percentage to their software rental cost you can figure out the total cost of ownership. Also, as you grow your business, what you pay for Lightspeed, through their payments platform, increases as it is a % of each transaction.

Here at Tower Systems we do not have any requirement as to payments platform. You can choose the platform that best serves your needs. We think this can be a terrific money saver.

Lightspeed targets businesses turning over US$500,000 a year.

Here at Tower Systems we have no retail business revenue target for customers we serve. Our focus is on local small independent retailers in specialty niche markets.

Lightspeed serves many large customers. We think these BIG businesses will capture more attention from Lightspeed as the company considers software enhancements.

Here at Tower Systems we only serve local small business retailers, all customer voices are equal.

The best way to see how our software stacks up against Lightspeed is by comparing it. We’d be happy to show you what our software can do. If Lightspeed is a better solution for your business we will wish you all the best. If Tower Systems is a better solution, we’d love to welcome you as a customer.

Ultimately, the best POS software for your business depends on your specific needs and priorities. While Lightspeed focuses on larger businesses and revenue-linked payment processing, Tower Systems prioritises small, independent retailers in niche markets, offering flexibility in payment processing and ensuring all customer feedback is valued equally. We encourage you to explore both options and compare their features, pricing, and support to determine which system best aligns with your business goals and operational requirements. A direct comparison, including a demonstration of Tower Systems’ capabilities, will allow you to make an informed decision and choose the POS solution that will contribute most effectively to your success.

You can reach Tower Systems at 1300 662 957 or sales@towersystems.com.au.

Here’s a short 10-minute video we made yesterday with our Reed Gift Fair 2025 pitch:

We are grateful to lead with an ever  growing network of POS software integrations with other leading applications and partners, making our POS software an even more powerful tool for small business retailers. We understand that running a business efficiently is key, and these integrations are designed to do just that – saving you time, reducing keystrokes, and minimizing errors.

By connecting your POS system with other essential services, you can streamline operations and focus on what matters most: your customers. From accounting and e-commerce platforms to payment gateways, marketing tools, and even inventory management systems, our integrations open up a world of possibilities.

What do these integrations mean for you?

• Increased efficiency: Automate tasks and eliminate manual data entry, freeing up your time and resources.
• Reduced errors: Minimise the risk of human error by seamlessly transferring data between systems.
• Enhanced functionality: Extend the capabilities of your POS software by connecting it with best-in-class solutions.
• Improved customer experience: Offer a seamless and convenient experience for your customers, from checkout to loyalty programs.

Explore our expanding ecosystem of integrations:

We’re constantly adding new integrations to our platform. Below is a snapshot of our current partners, showcasing the diverse range of solutions available to you. This list is current as of today, but keep an eye out for updates as we continue to expand our network!

We gained some terrific insights from attending Spring Fair in Birmingham this year and while most of those insights are for our in-house consideration we share here some general observations.

Seeing retail trends from overseas before they hit locally is an advantage for sure.

Talking with retailers far from our latch can help us see retail through a broader lens.

Listening to supplier challenges can help us enhance the software to better serve them too.

Being away can help you see more clearly what’s local to you.

Spring Fair 2025 delivered in these ways and plenty more. There was innovation to see and some terrific ideas to considers a result of the experience. It’s the conversations that are most beneficial.

We appreciate the opportunities trade shows bring, whether they’re as an attendee or exhibiting. We always discover opportunities that can benefit our customers as well as us.

Retailers are loving the latest POS software update from Tower Systems. Delivered early this month, this update is the first for 2025 with more updates advanced in release plans. here is some of what the already delivered update provided:

Trade Price Discount at Point of Sale
Apply the trade price as a discount directly at the point of sale — no customer account or profile will be required. To Setup trade price discounts please follow the advice in our knowledge base.

Ordering by Sales – Projected based on sale/soh
Calculate the average weekly sales and determine the number of weeks of stock on hand. You can set a target number of weeks for stock levels, and the system will automatically generate a purchase order to meet this requirement. To use forecast ordering please follow the advice in our knowledge base.

Variant Sorting
The ability to sort product variants alphanumerically (Default) or in a custom order. This sorting will automatically reflect on your website, ideal for displaying sizes in a specific order like XS, S, M, L, and XL without manual adjustments. To use variant sorting please follow the advice in our knowledge base.

As we noted, these are just some of the enhancements in this latest POS software update.

Developing POS software updates here at Tower Systems involves customer consultation, beta testing and, then, production release. It’s a structured process, complex, time consuming – all in the focus of delivering a robust and valuable software update to our customers.

POS software update content is derived from customer suggestions submitted through our democratic na transparent Software Ideas process. We are so grateful to have this platform and for the wonderful and valuable ideas it harvests from our customers.

This latest POS software update from Tower Systems is a testament to our commitment to continuous improvement. We believe in a collaborative approach to development, actively seeking customer feedback and incorporating their valuable insights into our release plans. This ensures that the software remains relevant, efficient, and a valuable asset for businesses of all sizes. We encourage all our customers to explore these new features and experience the enhanced functionality they offer.

There are wonderful money-making and business-saving features in our Tower Systems POS software. Here are three stories from just the last week that showcase its power:

• We helped a customer uncover the truth. They had a trusted employee who had been stealing $30,000 over the course of a year. Our POS software provided the evidence they needed to take action.
• We helped a customer identify $50,000 in additional revenue. The Insights Dashboard in our system highlighted sales opportunities they were missing out on. With a few tweaks to their marketing and sales strategy, they were able to lock in those extra sales.
• We helped a customer shed dead weight. The “What’s Not Working” tab in the Insights Dashboard revealed $25,000 worth of stock that just wasn’t selling. By acting on this information, the customer was able to clear out this dead stock and free up cash flow for more profitable products.

These are just a few examples of how Tower Systems POS software can help your business. The Insights Dashboard is a powerful tool that uses smart technology and AI to give you real-time insights into your business performance. It can help you identify areas for improvement, track trends, and make data-driven decisions that will boost your bottom line.

In today’s retail landscape, it’s easy to get caught up in being busy. But busyness doesn’t always equal profitability. A truly successful business is one that’s making money. When it comes time to sell your business, profitability is one of the key factors that will determine its value.

Tower Systems POS software can help you take your business to the next level. We’re passionate about helping retailers succeed, and our software is designed to give you the tools you need to be more profitable.

Call us today on 1300 662 957 (Australia) or 0800 444 367 (New Zealand) to speak to a member of our sales team, or email us at sales@towersystems.com.au. We’d be happy to show you how our POS software can help you achieve your business goals.

We’re a small and local retail business focussed POS software company. Our software is made only for these businesses, to fuel efficiency and profitability. We are grateful to serve so many local retailers in this mission.

Some of us got together yesterday to talk about the outlook for local small business retail in 2025. Here’s a video of the discussion.

Small business retailers are the backbone of the Australian economy. Tower Systems is proud to support local retailers across a range of speciality channels.

Insights from the Tower Systems Team

On 23rd January 2025, our sales team – Tim, Justin, and Mark – came together to discuss the outlook for local small business retail in 2025. They shared their insights from conversations with retailers nationwide, highlighting key trends:

• Focus on In-Store Experiences: Retailers are increasingly investing in creating engaging and memorable experiences for their customers in-store.
• Diversification of Offerings: Small businesses are expanding their product and service range to better meet customer needs.
• The Rise of AI in Business: Artificial intelligence (AI) is being used to automate tasks, enhance customer service, and boost sales.

The video also showcases how Tower Systems’ POS software can help small businesses adapt to these changes and thrive in the new year.

Key Takeaways from the Tower Systems Video:

• The in-store experience is king: Retailers are prioritising creating engaging and memorable experiences for customers in-store.
• Diversify your offerings: Expand your product and service range to better meet customer needs.
• Embrace AI: Leverage AI to automate tasks, improve customer service, and drive sales.
• Thrive in 2025 with Tower Systems: Our POS software can help your small business adapt to these changes and succeed in the new year.

Watch the video to learn more about the future of small business retail in 2025.

Tower Systems: Your Partner in Retail Success

This insightful conversation highlights the importance of local small business retail and how Tower Systems empowers them with our smart POS technology.

About Tower Systems

Tower Systems is an Australian-based, small business-focused POS software company. We develop and support POS software specifically designed for niche speciality retailers in Australia, New Zealand, Papua New Guinea, and surrounding regions.

Why Choose Tower Systems?

• We develop and support our own POS software, ensuring you receive exceptional service and support.
• Our friendly and helpful staff are readily available to answer your questions via our contactable help desk.
• Our POS software benefits a wide range of businesses, including:
  • Jewellers
  • Garden centres
  • Bike shops
  • Toy shops
  • Bookshops
  • Repair shops
  • Produce businesses
  • Farm supply businesses
  • Fishing shops
  • Pet shops
  • Charity businesses
  • Landscape gardening businesses
  • Antique shops
  • Sewing shops
  • Haberdashery businesses
  • Newsagents
  • And many more!

Find out more about how Tower Systems can help your business thrive at www.towersystems.com.au.

• Call us on 1300 662 957
• Email us at sales@towersystems.com.au

We are grateful to help local bathroom suppliers businesses thrive with POS software that serves their needs. Here are easy in which our Tower Systems POS software can help bathroom supplies businesses:

The customer account management, variable pricing, inventory management, serial number tracking, product care, services tracking, chemical product note management, customer reminder and other tools work well for people in bathroom suppliers businesses. On top of these features you have Xero accounting integration, Shopify integration and plenty more.

Using this software, bathroom supplies businesses are able to track inventory, track labour, render invoices, create quotes and do much more to have a better handle on the business day to day and to spot trends that can be leveraged into the future.

There is also an option for using the POS software for bathroom supplies businesses out on the road, away from the business shop or office. It’s terrific for transacting on the road business.

Within the bathroom suppliers software, you can remember use and care instructions for each product. While this is optional, it offers the business the ability to be more than a seller of products. Selling products with information, intellectual property, can differentiate the business and this is key to return business.

Can I use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.

Can I remind customers about servicing? Yes.

Can I do this by text or email? Either, we support both.

Can I look-up historical servicing records for a specific customer? Yes.

Can I create a quote for a customer and manage this? Yes.

Can I track / manage quotes? Yes.

Can I track using parts from my shop and labour to make other products? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can I manage selling second-hand items? Yes.

Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

Can I sell some items by colour, size and style? Yes.

Can I sell some items by weight or measure? Yes.

Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

We are grateful to help local building and landscape supply businesses thrive with POS software that serves their needs. Our interest in these building and landscape supply businesses grew from our work for years with Garden centres. There is a crossover of need between these businesses.

Here are easy in which our Tower Systems POS software can help building and landscape supplybusinesses:

The selling by weight or volume including support for fractions, creating quotations and converting these to invoices, customer account management, variable pricing, inventory management, serial number tracking, product care, services tracking, chemical product note management, customer reminder and other tools work well for people in bathroom suppliers businesses. On top of these features you have Xero accounting integration, Shopify integration and plenty more.

Using this software, building and landscape supply businesses are able to track inventory, track labour, render invoices, create quotes and do much more to have a better handle on the business day to day and to spot trends that can be leveraged into the future.

There is also an option for using the POS software for building and landscape supply businesses out on the road, away from the business shop or office. It’s terrific for transacting on the road business.

Within the building and landscape supply software, you can remember use and care instructions for each product. While this is optional, it offers the business the ability to be more than a seller of products. Selling products with information, intellectual property, can differentiate the business and this is key to return business.

Can I use the software to track jobs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.

Can I remind customers about servicing for follow up? Yes.

Can I do this by text or email? Either, we support both.

Can I look-up historical servicing records for a specific customer? Yes.

Can I create a quote for a customer and manage this? Yes.

Can I track / manage quotes? Yes.

Can I track using parts from my shop and labour to make other products? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can I manage selling second-hand items? Yes.

Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

Can I sell some items by colour, size and style? Yes.

Can I sell some items by weight or measure? Yes.

Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Our Tower Systems POS is designed to empower building and landscape supply businesses with the tools they need to succeed. By streamlining operations, improving customer relationships, and providing valuable insights, our software helps businesses increase efficiency, reduce costs, and ultimately grow their bottom line. We invite you to explore the full range of features and discover how Tower Systems POS can help your business today.

Tower Systems makes point-of-sale (POS) software for a range of specialty retail channels, including coin dealers.

We’ve found our POS software has features that perfectly suit the needs of coin dealers, such as:

• Serial number tracking: Keep meticulous records of every coin that comes with a serial number.
• Enhanced security levels: Protect your valuable inventory and customer data.
• Age verification: Ensure compliance with age restrictions for certain coin purchases.
• Online store integration: Seamlessly connect your physical and online sales channels.
• Detailed product descriptions: Capture rich information about each coin, including historical and numismatic details.
• Free access to international barcode lookup: Easily find and manage barcodes for your inventory.

The Tower Systems coin dealer POS software also allows you to:

• Use extended product descriptions: Record comprehensive details about each coin, including its history, condition, and any unique features.
• Track sales by mint: Analyse the performance of different mints and identify sales trends.

A significant benefit of Tower Systems POS software for coin dealers is the streamlined handling of secondhand goods:

• Track secondhand goods: Monitor the journey of each secondhand coin from the moment it enters your store.
• Manage consignment items: Easily track coins held on consignment for other collectors.

Selling at local markets is a breeze with our Retailer Roam option:

• Sell from anywhere: Process sales effortlessly at markets and other off-site locations.

Check out www.mintconshop.com.au to see a Shopify site we created that is connected to our Tower POS software.  We help make managing online sales easy.

See how our coin dealer POS software can benefit your business. We offer personalised demonstrations to help you determine if it’s the right fit for your needs. There’s no obligation and no pressure – we understand that every coin dealership is unique.

Here are some of the ways our POS software can help you leverage the unique aspects of your coin dealership:

• Rare visit loyalty: Nurture relationships with collectors who may visit infrequently by offering targeted loyalty programs.
• Pre-orders: Easily manage pre-orders for coins that are not yet in stock, securing sales and fulfilling customer requests.
• Professional valuations: Generate professional-looking valuation certificates for your customers.
• Second-hand goods management: Track and manage secondhand goods with ease, ensuring accurate records and efficient inventory control.
• Connecting buyers and sellers: Leverage your database to connect collectors with specific interests.
• Buy Now Pay Later and Lay-By options: Offer flexible payment options to your customers.
• Repairs management: Track labour and parts for repairs, ensuring efficient and transparent service for your customers.
• Group marketing and support: Easily target specific groups and clubs with tailored offers and pricing.
• Product care information: Share valuable product care knowledge with your customers to enhance their collecting experience.
• Serial number tracking: Maintain accurate records of coins with serial numbers.
• Anniversary marketing: Celebrate collector anniversaries with personalised offers and promotions to foster long-term relationships.

Our Australian-made and supported coin dealer shop POS software offers much more.

Schedule a free, no-obligation demonstration today and discover how it can help you streamline your operations and grow your business. Call 1300 662 957 or email sales@towersystems.com.au.

The self-checkout POS software solution from Tower Systems helps local small business retailers offer a labour, time, and space-efficient solution to many different types of specialty retailers.

This software is designed specifically and only for local independent small business retailers. It  provide an efficient and convenient checkout experience for their customers.

We developed the POS software self checkout option in response to customer interest. In certain types of businesses this helps where customers can be some distance from the counter, like a large Garden centre or a Farm Supply business some other business occupying a large space and where the counter could be far away rom where customers collect and pay for goods.

Once we developed the software we tried it in a suburban shop[ we’d never considered a candidate for POS software self checkout, and it worked a treat!

The self checkout POS software is easy to use and can be installed on a variety of hardware platforms. Tower Systems is a company that has been providing POS solutions to small businesses for over 20 years. They are committed to providing their customers with the best possible products and services.

The self-checkout POS software from Tower Systems is a complete solution that includes everything you need to set up and operate a self-checkout station. The software is based on the company’s popular POS software solution.

It’s easy to use. Customers simply scan their items and then tap their card to pay. The software automatically calculates the total and prints a receipt. The software can also be used to issue loyalty points and coupons.

There are many benefits to using the self-checkout POS software from Tower Systems. Some of the benefits include:

• Increased efficiency: Self-checkout stations can help you reduce checkout lines and improve the overall customer experience.
• Reduced labour costs: Self-checkout stations can help you reduce your labour costs by freeing up your employees to focus on other tasks.
• Increased sales: Self-checkout stations can help you increase your sales by making it easier for customers to shop and pay.
• Improved customer satisfaction: Self-checkout stations can help you improve customer satisfaction by providing a more convenient and efficient checkout experience.

In offering this self checkout POS software solution, Tower Systems has leant into an opportunity of evolving retail needs, to help independent retailers be more flexible in their approach to business management.