CategoryPOS Software

If you are a small business retailer, you know that choosing the right POS (point of sale) software is essential for your success. POS software is the silent partner that can help you run a more enjoyable, valuable and profitable business.

With so many POS software options available, it can be difficult to know which one is right for you. Today, our goal is to make the pitch for Tower Systems.

Tower Systems POS software is a comprehensive point of sale solution that is designed to meet the needs of many different small businesses in a range of retail sectors from jewellers to bike shops, to garden centres to toy shops to pet shops to landscape businesses to sewing shops and many more. It is locally made and supported, so you can be sure that you will always have access to the latest features and updates. Tower Systems POS software is also affordable and easy to use, so you can get up and running quickly.

There are many benefits to using Tower Systems POS software for your small business. Here are just a few:

• Affordable: Tower Systems POS software is an affordable POS solution.
• Easy to use: Tower Systems POS software is easy to learn and use, even if you have no prior experience with POS software.
• Locally made and supported: Tower Systems POS software is locally made and supported, so you can be sure that you will always have access to the latest features and updates.
• Comprehensive: Tower Systems POS software includes all of the features that you need to run your business, including inventory management, sales tracking, employee management, and more.
• Scalable: Tower Systems POS software can grow with your business. As your business grows, you can add new features and modules to your POS system.

Tower Systems POS software can help your business in many ways. Here are a few examples:

• Improve your inventory management: Tower Systems POS software includes inventory management features that can help you keep track of your inventory levels and avoid stockouts.
• Increase your sales: Tower Systems POS software includes features that can help you increase your sales, such as promotions and discounts – bringing customers back sooner and guiding them to spend more in a visit.
• Manage your employees: Tower Systems POS software includes employee management features that can help you work together.
• Make better decisions: Tower Systems POS software includes reporting features that can help you make better decisions about your business.

If you are looking for a comprehensive, affordable, and easy-to-use POS solution for your small business, Tower Systems POS software is a great option. Tower Systems POS software can help you improve your inventory management, increase your sales, manage your employees, and make better decisions about your business.

The Tower pricing is transparent. At our YouTube channel you can access demonstrations of the software.

Not all retail requirements are the same. Different types of retailers have different types of needs. In this industrial supplies showroom / warehouse situation, needs are different. We are grateful to serve a range of businesses in this space as well as in allied spaces. Features in our POS software these businesses rely on include:

• Quote and Invoice Management
• Account Management (pricing profiles etc)
• Simple POS
• Stock Ordering (and Customer Order Management)
• Repairs and Jobs
• Pack and Kit Management
• Sell by Fractions
• Serial Number Tracking
• Accounting Integration
• Website Integration: Shopify, Big Commerce, Woo Commerce and Magento.
• Xero integration.
• Customer delivery support and integration.

We got into this POS allied area when approached by businesses that started out preparing invoices in Xero. They were  looking to implement product ordering, better invoicing, pick slips and customer management. However, they were not looking to go to the level of using a full ERP system with full job tracking and process management. Such systems come at a considerable dollar and labour cost. They wanted a solution that served their needs and was within their budget.

We found from working with some of these businesses that our POS software did serve their needs. That’s how we got into the Industrial Supplies – Showroom/Warehouse POS software space.

We recently released enhanced facilities in the Quote and Invoice Management area of the software.

• New Facility: We are excited to introduce a new capability within our Quote & Invoice Management system that allows users to reserve items from their inventory even if they have not been formally sold. This ensures that stock levels are accurately reflected, preventing overselling.
• Proforma Invoice Status: A new interim status, “Proforma Invoice,” has been added to our Quotes & Invoice management. This status acts as an accepted quote that has not yet been processed as an invoice but has already reduced the available stock quantity by moving it to a new “Reserved Quantity.” This significant update allows you to issue proforma invoices to customers without making the reserved stock visible on your website or in-store.
• We have enhanced the Quote & Invoice Management system to support the acceptance of deposits and progression payments for Proforma Invoices. This feature facilitates flexible payment options for your customers and streamlined financial management for your business.

These are some of the recent changes delivered in our POS software that serve this Industrial Supplies – Showroom/Warehouse  space.

We offer a referral program for retailers using our POS software. It is pricey detailed, and transparent. We only want people referring us if they try love our software and dealing with our company. This is important to us and to those to whom we are referred.

Here are the details of our POS software referral program as detailed on our website:

Hey Tower POS software customers, refer a business you think could benefit from our specialty POS software and we will reach out to them. If they are not currently a customer, buying a business using our software or a lead and they sign up and pay for access to our software, we will pay you $550.00 into the bank account you nominate.

Yes, it is that simple.

We are keen to connect with retail businesses that could benefit from our specialty software: jewellers, garden centres, produce businesses, farm supply businesses, gift shops, toy shops, bike shops, newsagents, adult shops, pool maintenance businesses, repair businesses, music shops, book shops, spare parts businesses, homewares businesses, firearms dealers.

In providing the information on this page, you agree to us reaching out to the contact and using your name. If you would speak to them first recommending us, that would be awesome.

We are sincerely grateful for your support.

We will pay the $550.00 once the lead you have provided has paid their second month of software rental.

If two or more of our customers pitch the same lead to us, the first to pitch is the party to receive the appreciation.

This is a simple and straightforward program that offers appreciation for a referral that results in business. We have tried a few approaches and this one works well, for us as well as for those joining our POS software community. It’s an offer I place, not actively pushed to customers. We are grateful for referrals, we are not pressuring people for them.

Word of mouth is a key factor in our sales success, something for which we are sincerely grateful to our customers.

This is a small business way – local businesses helping our colleague local businesses.

Is Melbourne Cup excitement getting you in the mood for a risk? While a lucky ticket can be fun, building a successful business requires a different kind of strategy – one built on solid data.

Imagine this: knowing exactly what your best-selling products are, which marketing campaigns deliver results, and how to optimise your stock levels for peak demand.

Tower Systems POS software makes this a reality for local specialty retailers like you. We transform your sales data into clear, visual insights that empower you to make smarter decisions – faster.

Make informed choices that drive sales.

Here’s what Tower Systems POS can do for you:

• Uncover hidden trends in your sales data.
• Optimise your inventory management.
• Target your marketing efforts more effectively.
• Streamline your operations for a smoother customer experience.

Ready to ditch the gamble and take control of your success? Contact us today for a free consultation!

• Email: sales@towersystems.com.au.
• Call: 1300 662 957.
• NZ toll free: 0800 444 367.

Book an appointment.

Using our POS software for craft shops, craft retailers can expect to build more enjoyable and valuable connections with crafters thanks to the community-nourishing tools in the software.

From tracking product sales by weight or length to managing packs and kits, serving clubs and club members, and handling special orders, this POS software for craft shops is capable and ready to serve.

Australian made and supported, this POS software is rich in specialty retail facilities.

Managing stock and customers, linking with suppliers and more, this POS software helps local craft shops run efficiently and seamlessly.

This POS software for craft shops is used across a range of retail channel marketplaces similar in need to craft retail businesses.

From encouraging craft club members to handling the sale of special orders, managing the stock control for and sale of craft kits, patterns and more as a single item through to selling by fractions, measure and length, this POS software for craft shops serves them well.

This POS software for craft shops does so much more. Indeed, here are answers to some of the questions we have been asked about our POS software for craft shops:

• Can I sell by measure? Yes.
• Can I sell by fractions? Yes.
• I often sell at events outside my shop. You can use a version of our software made for remote selling.
• Can I offer a special price to members of a club? Yes.
• Can I market to members of sewing and crafts clubs? Yes. You can tag customers as belonging to a club and target market to club members.
• Can I track sales to club members to rebate the club as a fundraising opportunity? Yes.
• Can I promote local clubs and groups on receipts? Yes.
• Can you pass on patterns and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice) and have them automatically included in emailed receipts.  
• Can I do this by text or email? Either, we support both.
• Can I look-up historical buying records for a specific customer? Yes.
• Can I create a quote for a customer and manage this? Yes.
• Can I track / manage quotes? Yes.
• Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.
• Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.
• Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.  
• I sell some items by colour, size and style, can the software handle this? Yes.
• Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.  
• Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.
• Can I email receipts? Yes.
• Can I track where my customers come from? Yes.
• Do I have to pay for software on additional computers in my business? No.
• Does the software handle LayBys? Yes.
• Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.
• Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.
• Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.
• Does it integrate with Xero? Yes.

In today’s post-pandemic landscape, yes even in 2024, remote access to point-of-sale (POS) software is essential for small retail business owners. Tower Systems offers a comprehensive solution that empowers retailers to effectively manage their operations from anywhere. We have offered this for years.

With our remote management capabilities, you can:

• Monitor business performance: Track sales, inventory levels, and customer behavior in real-time.
• Handle accounting functions: Process transactions, reconcile accounts, and generate financial reports.
• Enhance security: Receive alerts for suspicious activity and take immediate action.
• Access valuable analytics: Make data-driven decisions to improve your business.

Whether you’re taking a well-deserved holiday, dealing with unexpected absences, or simply seeking a change of pace, Tower Systems provides the flexibility to stay connected to your business. Our intuitive software, accessible via TeamViewer or Chrome Remote Desktop, allows you to perform a wide range of tasks remotely, including:

• Reviewing sales data: Analyse daily, weekly, and monthly sales performance.
• Managing inventory: Monitor stock levels, reorder products, and track expiration dates.
• Handling customer inquiries: Respond to customer questions and resolve issues.

Retailers can easily stay informed and in control. Receive instant notifications for critical events, such as low inventory levels, suspicious transactions, or system errors. Our automated alerts ensure you’re always aware of your business’s status.

Retail business owners are able to maximise efficiency and productivity. Leverage remote access to perform tasks outside of peak business hours, such as updating product information, managing supplier relationships, and preparing for upcoming promotions.

Experience the benefits of remote management with Tower Systems. Our powerful POS software is designed to meet the unique needs of small retailers, providing the tools and flexibility you need to succeed in today’s competitive market.

Thanks to the latest business analytics tools in the software, remote access goes beyond the traditionally operations and into the business insights area. The Tower POS software pushes business insights and actionable points to retailers by email and to their tablet or computer – offering visual insights to the business so that actions to improve the retail business may be taken.

Helping small business retailers run their businesses from anywhere is a benefit for Tower Systems customers. We are grateful to be able to offer it and to help our customers leverage it.

In the dynamic world of retail, managing multiple store locations can be a complex task. In a small business setting this is particularly challenging. Retailers need a time and tech friendly solution.

Tower Systems offers a robust point-of-sale (POS) software solution is designed to streamline operations and enhance efficiency for small business owners. Whether you have two shops or fifteen, our multi-store functionality provides the tools you need to succeed.

Developed with years of practical experience in retail and also working with retail business owner customers, Tower Systems understands the unique challenges faced by multi-store businesses. Our software is designed to deliver flexibility, scalability, and seamless integration, empowering you to manage each location with confidence. And, we do this across a range of retail channel marketplaces: jewellers, garden centres, produce businesses, toy shops, pet shops, newsagencies, bookshops, bike shops and more.

One of the key benefits of Tower Systems’ multi-store POS is its ability to provide real-time visibility across all locations. If a customer inquires about a product that is out of stock at their current store, our system can instantly check for availability at other locations and inform your staff. This not only improves customer satisfaction but also helps optimize inventory management.

Remote Management and Flexibility

With Tower Systems, you can manage your multi-store operations from anywhere with an internet connection. Whether you’re at home, on the go, or in a café, you can access key information, adjust rosters, and compare sales data across different locations. This flexibility empowers you to make informed decisions and respond to changes in real-time.

Our multi-store package offers transparent pricing based on physical locations, making it a cost-effective solution for businesses of all sizes. As your business grows, you can easily expand your system to accommodate additional stores without incurring significant costs.

There is no locked-in contract either. retailers can proceed knowing that it’s easy to switch if they find the software not suitable. This decision to not lock retailers in is an example of Tower asking itself.

Empowering Growth

Tower Systems is committed to helping you achieve your business goals. By providing a reliable, efficient, and scalable POS solution, we aim to empower you to grow your retail empire. With our multi-store functionality, you can focus on delivering exceptional customer experiences and driving sales.

Self checkout in retail has got a bad rap, often for good reasons. Naturally, we approached developing our POS software self checkout solution cautiously, not wanting to create something retailers and customers did not like.

In the end, we have delivered a self checkout POS software solution that does solve some operational challenges in several retail settings, something that customers love and feel comfortable using – as in field use actually shows.

The self checkout POS software solution from Tower Systems helps local small business retailers offer a labour, time and space efficient solution to many different types of specialty retailers.

This software helps small business retailers provide a more efficient and convenient checkout experience for their customers.

The software is easy to use and can be installed on a variety of hardware platforms. Tower Systems is a company that has been providing POS solutions to small businesses for over 20 years. They are committed to providing their customers with the best possible products and services.

The self checkout POS software from Tower Systems is a complete solution that includes everything you need to set up and operate a self checkout station. The software is based on the company’s popular POS software solution.

There are many benefits to using the self checkout POS software from Tower Systems. Some of the benefits include:

• Self checkout stations can help you reduce checkout lines and improve the overall customer experience.
• Self checkout stations can help you reduce your labor costs by freeing up your employees to focus on other tasks.
• Self checkout stations can help you increase your sales by making it easier for customers to shop and pay.
• Self checkout stations can help you improve customer satisfaction by providing a more convenient and efficient checkout experience.

The self checkout POS software from Tower Systems is a great solution for small business retailers who want to provide a more efficient and convenient checkout experience for their customers. The software is easy to use and can be installed on a variety of hardware platforms.

Tower Systems is grateful to serve more than 3,750 local small business retailers in Australia, New Zealand, Papua New Guinea and elsewhere. We are committed to providing local small business retailers with the best possible products and services.=

Tower Systems first released its POS software AI ChatGPT integration in late 2022. The integration has been enhanced several times since, as ChatGPT itself has been enhanced and as the tech links have permitted deeper integration.

Today, thanks to terrific development by the Tower Systems POS software development team, the AI integration via ChatGPT in the Tower Systems POS software small business retailers are benefiting in plenty of ways from visual insights to data generation to plenty more.

The POS software ChatGPT AI integration is leading edge, local retail business beneficial.

Imagine the value for a small business retailer being told things about their business that they had missed and cations they could take to address those things. Imagine being delivered this without having to look at a report seeking out data and making sense of that data. Imagine someone tapping you on your shoulder to say hey, have you realised this about your business?

The ChatGPT AI integration with our POS software helps retailers save time, reduce business mistakes and make commercially valuable decisions. It’s about making money for our customers and helping them enjoy their businesses more. There are so many examples of these benefits flowing already. We are so grateful for the feedback.

The latest AI enhancements flowing from the ChatGPT POS software integration will be in the hands of our customers in a few days in our next update. It’s a  suite of enhancements that are commercially valuable – we know because we have been testing them with live retail data already.

There is no replacement for smart retail management. We understand that. What our POS software AI integration delivers is a wonderful assist for the smart retailer, faster access to insights, the ability to see further with less time, the benefit of evidence based certainty in a split second. This is the difference of this new smart POS technology.

Thanks to the variety of retailers in our POS software user community we are able to test these advances widely, to ensure their usefulness ion many settings.

The Tower Systems ChatGPT POS software integration is coming up for two years old and this latest release takes us to a whole new world.

From kitchen printing to a host of other facilities, our POS software now serves the needs on many local cafes. Here is a new short video from us demonstrating some of these tools now in the latest release of our POS software.

Aussie made POS software and Aussie supported.

Running a trophy shop can be demanding, juggling inventory, engraving requests, and diverse orders. Tower Systems’ Australian-developed POS software is here to help, streamlining your operations and allowing you to focus on what you do best – creating champions.

Here are some off the benefits of Tower Systems POS for Trophy Shops:

• Team pricing: Easily manage team-based discounts to encourage business and support local teams.
• Pre-configured packages: Offer pre-set trophy packages by sport or event for faster ordering.
• Bundle: making buying easier and more appealing.
• Inventory management: Say goodbye to stock shortages! Track inventory levels and reorder supplies before you run low.
• Component management: Our software can handle orders with multiple components, ensuring smooth order creation.
• Engraving management: Efficiently manage engraving requests. Input details directly into the system, track progress, and guarantee accurate inscriptions.
• Order tracking: Keep track of everything from initial quotes to final pickups. Eliminate misplaced orders and keep customers happy. Identify regular clients for targeted marketing.
• Customer notification: Inform customers about order completion via SMS or email with our POS software.
• Data-driven decisions: Gain valuable insights with detailed sales reports. Track sales by category to understand business performance and optimise stock levels for future purchases.
• Sell online: Connect your POS to Shopify, BigCommerce, WooCommerce, or Magento for a seamless online sales solution.
• Loyalty: with shopper traffic not your usual daily or weekly shop, the Tower loyalty solution can help infrequent shoppers spend more with you.

Why Tower Systems is could be a good fit:

• Experience: We only serve local small business retailers in specialty retail channels. We understand uniqueness. We offer features like “manufactured goods” to manage multi-component products and repair management tools for customisation tasks.
• Investment in your business: POS software is a long-term investment. Streamlined operations, improved customer service, and valuable data will propel your trophy business to success.

Local Support, Local Success: Tower Systems is dedicated to supporting local businesses in Australia, New Zealand and nearby. We offer human-based support, understanding your needs and providing one-on-one demonstrations to ensure our software meets your specific requirements. Our commitment to transparency means we’ll always tell you if our software doesn’t fit your needs.

Together, let’s see how our POS software can elevate your trophy shop. Call 1300 662 957 or email sales@towersystems.com.au.

Pop-up shops give retail businesses an opportunity chance to connect with customers in a temporary setting, often for a limited time. They are somewhere you can experiment, to explore new opportunities.

Tower Systems offers an easy-to-use POS software solution specifically built for pop-up shops. Our Retailer Roam solution is made for retail on the go: from a pop-up shop to selling at a local market to selling from the back of a truck. Its is an ideal pop-up shop POS solution.

Here’s what our Tower Systems team considered when designing our pop-up POS software:

Flexible and Scalable: Pop-up shops are all about being adaptable, and what you sell can change too. Tower Systems’ POS software is built to handle these changing needs. It’s easy to add or remove products, adjust prices, and manage stock levels on the go.

Spot-on Stock Management: Keeping track of your stock is crucial for pop-up shops to avoid running out or having too much. Tower Systems gives you strong inventory management tools, including barcode scanning, stocktakes, and live inventory updates. This means you always know exactly what you have in stock and can make smart decisions about ordering more.

Happy Customers, Loyal Customers: Building a base of loyal customers is important for any business, including pop-up shops. Tower Systems helps retailers capture important customer data for making good decisions.

All the Payment Options: Making it easy for customers to pay is key to a smooth experience. Tower Systems supports a wide range of payment methods, including cash, card, and digital wallets. This flexibility means you can take whatever your customers prefer and make checkout a breeze.

See Your Results Clearly: To make decisions based on data and get the most out of your pop-up, you need good reporting and analytics. Tower Systems offers tools and insights to help you do just that.

Cloud-Based Convenience: The pop-up shop POS software solution from Tower Systems is cloud-based, so you can access it from anywhere with an internet connection. This is perfect for pop-up shops that might be in different locations or have staff working remotely.

Aussie Support at Your Back: Tower Systems offers local support and expertise, so you know you’ll get help whenever you need it.

Picking the right POS software is key to pop-up retail success. Tower Systems would love to chat with you about your needs and see if they might be the perfect fit. Get started here: sales@towersystems.com.au or call 1300 662 957.

Retailers are loving the rich text description enhancements in our POS software:

We are grateful to our customers for their support through the beta release of a major software update that is out now. here are some of the many features in this awesome update:

Tagged/Kitchen Dockets

We’ve introduced new dockets that can be printed to designated printers for specific items, perfect for specialized areas like Kitchens, Baristas or bulk landscape supplies. Additionally, you now have the option to require an order number for each sale, which will then be printed on all receipts. To Setup the Tagged docket printing please follow the advice.

POS Picking Slips

This new feature allows you to generate Picking Slips directly from the POS screen for sales. This enhancement simplifies the order fulfillment process, streamlining your operations.  Once a sale is completed, using the previous sales screen simply click the Pick Slip Button.  To enable this feature you will need to update your mapping.

POS Notes per line item

You can now add specific notes to individual line items in the POS screen. Whether it’s a reason for a discount or details of an alteration, these notes will appear in the POS grid and on customer receipts, providing better clarity and documentation. This new functionality works brilliantly with the new tagged dockets/kitchen printing allowing you to record an alteration to a item, like removing beetroot from a burger.  To add notes to items please follow instruction in our knowledge base.

Quote & Invoice Management – Proforma Payments

Proforma Invoices: We’ve enhanced the Proforma Invoices to provide detailed itemisation of customer payments. The report now includes the current outstanding balance at the time of printing, giving you a clearer view of payment status.

Rich Text Web Descriptions

Introducing an easy-to-use visual editor for your web descriptions! Now, you can effortlessly add bold text, underlines, numbering, bullet points, colours, and even insert tables. All your formatting choices will seamlessly translate to your web platform, giving you greater control over how your content is presented online.

Visual Deck

We’re thrilled to introduce a new near real-time sales reporting platform! With Visual Deck, you can monitor your store’s sales data from anywhere, without needing to remote into your store. Customize your dashboard tiles to focus on the key metrics that matter most to your business. Additionally, you can now generate weekly and monthly review reports, ensuring you’re always up-to-date on your business performance.

We’re proud to serve retailers in Papua New Guinea with our cutting-edge Point of Sale (POS) software. As an Australian company, we here at Tower Systems understand the unique needs of businesses in Papua New Guinea and have tailored our software to meet their specific requirements.

Our POS solution is designed to cater to a wide range of industries, including jewellers, garden centres, bike shops,bookshops, pet shops, toy shops, fabric shops, and more. With our user-friendly interface and comprehensive features,businesses can streamline their operations, enhance customer service, and drive sales growth.

One of the key advantages of choosing our POS software is our dedicated support team. With time zones that align closely with Papua New Guinea, we are able to provide timely assistance and resolve any issues promptly. Our team has extensive experience working with local businesses, ensuring that we understand the nuances of the Papua New Guinea market and can offer tailored advice.

Call us and a human answers.

To ensure that our clients get the most out of our software, we provide comprehensive training. Our one-on-one live training sessions are customized to meet the specific needs of each business, ensuring that retailers are equipped with the knowledge and skills to use the POS software effectively. In addition to live training, we offer a vast library of video tutorials and text-based articles in our knowledge base, providing 24/7 access to support resources.

Our POS software users in Papua New Guinea have access to a wide range of features, including [list of key features].This comprehensive suite of tools enables businesses to manage their operations efficiently, from inventory control and sales tracking to customer relationship management and reporting.

We are committed to providing exceptional customer service and ensuring that our clients’ needs are met. To facilitate the sales process, we offer personalized demonstrations of our POS software. These demonstrations are recorded and can be shared within the retail business, allowing all stakeholders to evaluate the software’s suitability before making a decision.

By choosing our Tower Systems POS software, Papua New Guinea retailers can benefit from a reliable, efficient, and user-friendly solution that is designed to help them succeed in today’s competitive market.

Analysing data from numerous retailers across various settings, we’ve identified several trends that may be beneficial to others as we navigate the final four months of 2024 and beyond. Tower Systems is pleased to share these local small business retail insights.

Product Trends

• Relaxing Products: The jigsaw surge from during the pandemic has resurfaced. Sales are up and smart retailers are doing well. Likewise, there is growth in other brain related products and activities such as: adult colouring, art and craft, journaling, cross-stitch, knitting, games, and art. Smart retailers are not only selling these items but also providing opportunities for customers to connect with others engaged in these activities.
• Nesting: This category has experienced a valuable uptick this year. Nesting products include candles, diffusers, essential oils, rugs, cushions, homewares, pets, cooking items, and related products.
• Tactile Products: We’ve observed a surge in cuddly products, such as plush toys, pets, rugs, blankets, pillows, and similar items. Fitting under the sensory category this year, these products placed for impulse engagement are proving to be a value hit for retailers, extending the value of the basket.
• Easy Shopping: Retailers are gaining sales by simplifying the shopping experience through packaging frequently purchased items together and placing them prominently at the front of the store and at the counter.
• Postable Gifts: People appreciate the convenience of easily sending gifts to loved ones they can’t see in person.

Operational

• Working from Home: This is still a thing, especially in regional settings.  Leaning into the opportunity is smart for retailers, across almost any retail business.
• Online: This is critical for every retailers as more sales are transacted online. Having an easy to access, beautiful, m. enjoyable and well, stocked website is a key part of the plan.
• Contactless Retail: Having the EFTPOS machine facing the customer and positioned for easy tapping, along with implementing arrangements for the lowest possible EFTPOS fees, is essential.

Seasonal

• Early Christmas Shopping: Christmas sales for 2024 started as early as June this year. We have seen some businesses already do very well in this space.

Local small business retail has changed. Smart retailers leaning into change are the ones doing best. Our POS software can help retailers spot trends for their commercial benefit.

it has also created opportunities. The Victorian situation serves as a reminder that disruption is not temporary. History suggests that the winners will be those businesses that adapted early and were able to refine their offerings and processes as the market evolved.