Retail express checkout is something we offer with our locally made and supported POS software.

What does it mean though, this retail express checkout?

It’s about safe speed, accurate speed. It’s about a customer experience they love and trust. It’s about retail express checkout.

In our POS software our customers can offer checkout online, on the shop floor, over the phone or at the sales counter. This is what retail express checkout looks like and feels like – what you need, where you need it and when you need it.

• We help retailers transact with fewer keystrokes, which improves speed and accuracy.
• We help retailers connect to various EFTPOS platforms, which improves speed and cuts mistakes.
• We help retailers manage workflow in the sales process, which helps all involved.
• We help retailers with a broad variety of selling processes.

Designed for high volume retail as well as specialty, comprehensive and often slower, retail. Our approach to selling provides retailers with facilities they can love as they trade in their businesses.

Our approach to retail express checkout is designed to help retailers provide the solution that works for them and for their customers.

We get it that speed is important in many retail settings. So is accuracy. As is integration with other business processes. This is why businesses benefit from a broader view of their processes.

In our installation, setup and training process we help small business retailers to integrate the POS software within their businesses, to tap into the solution in a way that benefits the business the most. It is this setup work that is key to helping a business leverage what it needs from within the POS software.

While Tower Systems offers POS services for all retailers, our core business is the provision of specialist software packages for fishing and outdoors businesses, bike shops, jewellers, gift shops, newsagents, pet shops, garden centres, firearms shops, health and nutrition businesses, bike shops and toy shops.

Many of our POS software co. team members have terrific retail experience and our software is informed by what happens in real world business – not from what happens behind a desk.

The company’s strong management infrastructure champions the small business, independent culture of Tower Systems.

A question for local small business retailers …

Why should people buy from your business over another business?

You have a few seconds to answer.

It can’t be price because anyone can sell on price.

In most cases it can’t be products as other businesses can stock what you stock.

It can’t be opening hours because any business can match that.

It could be location. Location used to be a thing. But not as much today with online.

You, you and everyone working in the business is the reason. You are the difference.

What you do and how you do it. What you know and how you share it … these are the differences your business has over competitors. These are the differences you can leverage.

Our POS software can help you leverage you.

Made In Australia for local specialty retailers like bike shops, garden centres, produce businesses, gif shops, jewellers, fishing businesses, toy shops, sewing margin businesses, fabric shops, music shops, charity shops, newsagents and more.

Our POS software helps you leverage you.

We see this every day in our interaction with successful retailers in our community of 3,000 or so local specialty retailers. People do matter. It is the people who provide the difference in so many cases.

We are grateful that in our specialty retail POS software we help these local retail businesses to leverage their knowledge and their skills to deliver a differentiating experience and through this to help these businesses to prosper and grow.

Our POS software helps these local specialty retail businesses to show at the transaction level why people should shop with a business. We do this in a systematic, structured way that benefits the customers and through this benefits the business.

This is the answer to the why. Leverage your people and what they know and a competitor will be challenges to match you, especially a big competitor where people are blended into a large corporate backdrops and, all to often, lost within their big business systems, so that the big business provides a consistently average experience. It may work for mass, but it’s not what shoppers love in specialty retail areas.

People should buy from your business because of the value-add from your people.

We are grateful to have participated a series of supplier forums recently in which we have been able to explore more commercially beneficial engagement between suppliers and retailers who stock their products.

Or tech is the glue in the relationship. We help both sides benefit more from a tighter relationship.

Thanks to Covid there is less face to face contact between supplier representatives and retailers. By us providing access to a tech based meeting platform, we have been able to bring them together and their respective benefit as well as our own.

From more useful data flow to value-add data insights, working more closely in the retailer / supplier relationship space is delivering some wonderful rewards.

We are grateful for this opportunity.

The repairs management tools in the Tower systems POS software are being used across a range of retail channels as they embrace the management of repairs, large and small, within their businesses.

Initially developed more than twenty years ago, the repairs tools today are current, made for today, serving fresh needs as more retailers offer customer service repairs in-house as well as through external repairers.

Some of the functions our specialist retail software’s repair features are being used for include:

• In Jewellers: Jewellery and watch workshop repairs, dated manufacturing.
• In Bike Shops: Bicycle and tricycle repairs, warranty returns.
• In Garden Centres: Landscaping services management.
• In Firearms Stores: Gunsmithy and equipment repairs, warranty returns.
• In Pet Shops: Aquarium installations.

Repairs management software is flexible, serving a range of needs outside managing the actual repairs themselves. The flexibility in the software enables it to be used in different businesses for different purposes – from job management, to workshop management and traditional repairs management.

The software tracks the labour and resources used from a billing and inventory management perspective. It also handles allocation of repairs or parts of a repair to venues outside the business (for contracting and supplier exchanges or repairs for warranty issues, for example) and tracks repair staff and couriers used in shipping repairs. Once the repair is ready for pick-up by the customer, the software finalises the billing and advises the customer by SMS or another preferred method. Payments are processed with the usual depth of our retail software’s point of sale functionality – customers can make multiple payments against a repair or a specialist manufacturing, pay through cash, EFTPOS, PayPal or other methods.

See the repairs tools for yourself in this function-specific demonstration:

We are grateful to the jewellers, bike shop owners and others who have worked together to find common needs in this area of repairs management and tracking, so that one piece of software can be useful and efficient across multiple retail channels.

Managing repairs is not something you see in POS software usually as it is a complex area of business management, with many options to be handles and different business situations to be considered. Our years of experience and our many customers have helped us provide a piece of software of which we are most proud.

Our Aussie made and supported POS software with serial number tracking facilities is loved by a range of retail businesses. The serial number tracking tools set it apart, providing specialty tools for these businesses for which serial number tracking is vital.

From the moment inventory arrives in a business, serial numbers can be tracked, right through to when the items are sold.

Our POS software customers can choose the extent to which they engage with serial number tracking. some prefer to only track as they sell while others prefer to track from the moment the goods first arrive.

Using the software, retailers can record serial numbers sold to a customer. This can be helpful for insurance claims, warranty claims and more. It is this level of accurate record keeping that is particularly helpful to retail businesses.

Ideal for jewellers, pool maintenance businesses, mobility scooter businesses, music shops, firearms dealers, bike shops, pet shops, appliance businesses, the serial number tracking tools in the Tower Systems POS software are loved, they set the software apart. We have developed the facilities with retailers and others who rely on serial number record keeping.

By tracking serial numbers using the POS software, you can provide a level of service to customers they will appreciate. Serial numbers are listed on receipts. They are recorded, too, for later use should the item be stolen from the customer and they need to do a claim.

Tracking serial numbers in this POS software also sets your business up for longer term tracking of the service history of an item. This can be a valuable way to differentiate the services provided by your business.

Join Justin in this video made here in-house as he explains and shows some of the benefits of the serial number tracking in our POS software:

The serial number tracking tools in the Tower Systems POS software are another example pop the specialist nature of this POS software, they are another way this software helps specialty retailers be specialty.

If your retail business tracks product serial numbers, or pet microchip numbers, this specialty retail POS software is worth considering. We would love an opportunity to show it to you and to get your feedback.

We have a structured approach for helping Access POS software customers to migrate to our modern POS software. This includes data conversion if that is appropriate, comprehensive training and guidance on establishing business practices to drive data integrity and consistency.

It’s our work helping Access POS software customers make the move to our POS software that has informed our processes and guided us on the advice we provide once a business has made the decision to move.

Sometimes, a thorough data assessment means that an Access POS software user is better off starting detain, with a clean dataset and thereby not conversing data problems that has built up in their old software over time. It’s up to the customer, once they have the facts, they can decide what is best for their business.

Access POS software customers can expect to benefit from:

• Access to a broad team of professional on our professional help desk.
• The opportunity to suggest product enhancements.
• Easy access to customer forums, which are held online.
• Online access to a knowledge base, a searchable manual, with 700 or so articles covering how to use the software and how to leverage its facilities for better business management.
• Access to our leadership team, and it is a team – five people who lead each core part of our business.
• Access to comprehensive training long after the software is installed and the data converted.

Good POS software can benefit a retail business in many ways. Our goal when it comes to Access POS software customers who convert to us is to land them comfortable and confidently in their new and current tech environment, to help them make the most of the opportunities opened to them through the move.

Whether you make the move from Access POS is up to you. We don’t know their software. we have not used their software. This is why we say the decision is 100% yours to make.

Our message is that we are here with an alternative, an alternative that others before you have gone with. We can connect you with them, so you can see for yourself whether this move could be right for your business.

A fresh update to our POS software is now in beta release. This update delivers a range of enhancements including advances online sales tools, along with a significant productivity benefit.

Thanks to under the hood tech enhancements, we are rolling out some significant benefits with this update.

Along with enhancements driven by our team here, we are also delivering some enhancements suggested by customers through our Software Ideas platform, a platform through which customers suggest enhancements and other customers vote. It’s all very democratic, and transparent.

This latest POS software update has gone through internal QA, an alpha release cycle and, now, beta release. It will sit here for a couple of weeks prior to full commercial release.

Our update release process is not driven by speed. We prefer to take our time and ensure that what we deliver is stable and commercially loved.

The quote and invoice management tools in the specialty retail POS software from Tower Systems are unique and robust, working in service of these unique business needs.

Australian made and supported  POS software for mobility scooter shops. $185.00 a month.

Mobility scooter businesses are truly unique businesses. Here are some of the ways our POS software for mobility scooter businesses leverages their uniqueness:

1. Rare visit loyalty.  The customer visit cycle for a mobility scooter business is often infrequent. Embedded in this software are loyalty tools that encourage shoppers be more valuable each visit.
2. Pre-orders. Easily manage selling products before you have them in-stock.
3. Buy Now Pay Later and LayBy. Through our software you can have both.
4. Bundle / package. It’s easy to bundle items together to create something unique to your needs, unique for your customers. Putting items together this way can help you guide shoppers to spend more.
5. Club / group marketing and support. Leverage clubs and local groups with offers and pricing.
6. Special orders. Being able to manage and track special customer orders helps you save time and cut mistakes. Also, it’s easier for you to be paid in advance for these.
7. Product repairs and servicing. Using our repairs management facilities you can track parts and labour used in repairs as well as repairs done outside the business. You can also recall customers based on activity, like last service date.
8. Serial number tracking. For service records, insurance and much more. Tracking serial numbers is good for busines and customer service.

Our Australian made and supported mobility scooter business software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to you.

We understand the importance and value of local specialty retail …

• Local matters. Local mobility scooter businesses contribute to local communities and families. Our software helps you leverage your localness.
• You are a key asset. Only your business has you and your people. You can leverage you through facilities in our mobility scooter business software.
• You can bank on loyalty. Points don’t reward loyalty. What is a point worth anyway? In our software, you have fresh loyalty tools you can bank on.
• The unseen can reveal opportunities. Data, good data, is evidence on which you can expect to make better business decisions.
• Not every shopper will walk past your door. A seamless connection between your software and a beautiful website can reach them.

Our Mobility scooter business Software costs $185.00 for each 30 days. The $99.00 is for access from as many computers as you have in the business.

There is no long-term contract, cancel any time. There is no finance application.

This is software made for your type of business. See it for yourself …

Australian made and supported. For charity and op. shops. $99.00 a month. Charity /  op. shop POS software.

Charity and op. shops are unique and special businesses, providing valuable service to the local community and to those supported by the charity. We are grateful to serve these community enterprises with our POS software:

1. Easy shopper loyalty.  While the software offers a loyalty points system, we have found the cash-off approach in our loyalty tools works better in local retail. People understand money. A receipt showing an amount they can save on their next purchase gets, usually, at least 20% of people spending more that visit.
2. Manage inventory your way. You can sell by barcode, products code, department, category within department, price point. You can sell, measure and report at the level point appropriate to your needs.
3. Easy to learn. We have found that in community enterprises easy to learn / easy to use really does matter. Volunteer turnover makes this essential. We can record training specific to your needs and make these videos available for future volunteers.
4. Secure. You can lock down parts of the software to secure them for management access only.
5. Check and balances. This software guides processes. It also provides hidden tracking so you can investigate should the need arise.
6. Club / group marketing and support. Leverage clubs and community groups with offers and pricing just for them.

Our Australian made and supported charity / op. shop shop software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to all involved in the operation.

We understand the importance and value of charity / community group retail …

• Local matters. Community groups contribute to local communities and families. Our software helps you leverage your localness through many touchpoints.
• You are a key asset. Only your business has your people. You can leverage them through facilities that share your knowledge of what you sell.
• You can encourage loyalty. Our loyalty facilities can guide shopper behaviour in ways that benefit them, the shop and those it serves.
• The unseen can reveal opportunities. Data, good data, is evidence on which you can expect to make better business decisions, decisions like what can be placed with what to speed sell-through.
• Not every shopper will walk past your door. A seamless connection between your software and a beautiful website can reach them.

Our charity / op. shop software costs $99.00 for each 30 days. The $99.00 is for access from as many computers as you have in the business.

There is no long-term contract, cancel any time. There is no finance application.

We were shocked to discover that some POS software solutions do not handle the sale of items by fractions. In fact, we didn’t believe it at first. Like, who would think it is a good idea to create POS software that only sold items in whole numbers? Seriously, who?

Fabric, timber, liquids, sand, soil, birdseed, vegetables, fruit … plenty of items are sold in fractions if they are to be sold accurately.

For years, our POS software has handled fractions. 

Now we know some do not offer this, it’s a feature, a benefit we need to speak to.

Garden centres, pet shops, farm supply businesses, produce businesses, fruit shops and more sell items by fractions. Selling by fractions is one of a range of specialty facilities in our specialty POS software, one of a range of things that help to separate our POS software from the everyday basic POS software you may have.

here are some of the other facilities in our POS software that help make it specialty POS software for specialty retail:

1. Quote and invoice management. Strong, flexible, fit for purpose.
2. Trade pricing profiles supporting pricing flexibility for your customers.
3. Customer account management: Professional and accurate control.
4. Pricing profiles. You can set pricing rules based on types of customers.
5. Easier deliveries. Packing slips and delivery notes.
6. Sell by weight or measure, including fractions.
7. Bag your own products. Bag bulk to smaller and to your own brand.
8. Colour / size / style. Track what you sell at a granular level.
9. Product care receipts. You control design and detail.
10. Re-potting. As plants grow, charge accordingly.
11. Pre-orders – pre-sell stock and be ahead of the game.
12. Special orders – easily manage special customer orders.
13. Awesome loyalty through which you can easily differentiate.
14. Seasonal reordering. Easily reorder inventory based on seasonal sales.
15. Weatherproof labels.
16. Electronic supplier invoice support – cut mistakes and save time.
17. Easy Shopify integration. See: www.sprengersruraltraders.com.au.