The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryPOS Software

POS software from Tower Systems tracks product weight for easy online sales management

P

Knowing what a product weighs is key to accurate calculation of freight costs for online businesses. It’s not been so important for brick and mortar businesses. But online, product weight is key. It can also inform the choice of the method of shipping an online order as some freight businesses may offer better services based on product weight parameters.

The Tower Systems POS software allows retailers to record product weight by product and it shares this information with the retail business website thanks to its integrations with Shopify, Big Commerce, Woo Commerce and Magento.

The recording of weight by product has been covered in the POS software from Tower Systems for years.

Unlike brick-and-mortar stores where customers handle products themselves, online businesses rely on freight services to deliver their goods. This is where product weight becomes a crucial factor, something that can have considerable financial benefits for a retail business.

Tracking weight in the POS software has a range of benefits for a retail business including:

  • Accurate Shipping Costs: Imagine a customer adding a seemingly lightweight product to their cart, only to be surprised by a hefty shipping fee at checkout. This can lead to cart abandonment and lost sales. By knowing the exact weight of your products, you can calculate accurate shipping costs upfront, setting clear expectations for your customers and avoiding unpleasant surprises.

  • Competitive Shipping Options: Some freight companies offer tiered pricing based on weight. Knowing your product weights allows you to explore different shipping options and choose the most cost-effective service for each item.

  • Informed Shipping Decisions: Weight isn’t just about cost; it can also influence the shipping method you choose. For delicate or heavy items, you might prioritize slower but more secure shipping options. Lighter items might be suitable for faster, budget-friendly methods.

Tower Systems offers weight-aware POS software for retailers selling online and where freight is a factor on managing cost-effective online sales. Our point-of-sale software allows retailers to record the weight of each product directly within the system.

Tower Systems POS doesn’t operate in a silo. Thanks to its built-in integrations with popular e-commerce platforms like Shopify, BigCommerce, WooCommerce, and Magento, the product weight information you enter in the POS automatically syncs with your online store. This eliminates the need for manual data entry I the online side of the business, saving you valuable time and minimizing errors. Your customers will always see accurate shipping costs displayed at checkout, fostering a smooth and transparent buying experience.

By leveraging Tower Systems POS, online businesses can gain a significant edge in today’s competitive landscape. Accurate weight data translates to accurate shipping costs, informed shipping decisions, and ultimately, happier customers.

Sound retail staff permission access key to POS software security in retail businesses

S

The Tower Systems POS software offers good permission management when it comes to determining who has access to what parts of the software being used in the retail business.

Now, here’s why staff permissions in POS software are important. Imagine a scenario where any staff member could modify product prices, delete sales records, or even access financial information. We have seen these things attempted. Here’s how proper permission control safeguards your business:

  • Reduces Fraud Risk: Limits employee ability to manipulate transactions or steal funds.
  • Protects Sensitive Data: Restricts access to customer information and financial data.
  • Ensures Data Integrity: Prevents unauthorized changes to inventory levels and sales records.
  • Improves Operational Efficiency: Staff focus on assigned tasks, streamlining workflows.

With many retail businesses run today without the owner being in the shop the whole time, it is vital that POS software provides the right level of security options for the shop. Here are some key considerations for creating a strong staff permission structure for your POS system:

  • Role-Based Access Control: Assign permissions based on job roles (sales counter, manager, supervisor). For example, those at the sales counter might only process sales, while managers can access reports and modify settings.
  • Least Privilege Principle: Grant the minimum level of access needed for each role to perform their duties effectively, knowing you can change it if needed.
  • Regular Reviews: Periodically assess staff permissions and adjust them as roles or responsibilities change.
  • Change passwords / codes. The more often you do this, the better.

While robust staff permissions are essential for security, they offer clear roles with defined permissions make it easier to track actions within the POS system, they can reduce mistakes and they can offer the business a compliance an insurance company may find comfort in.

By implementing a well-defined staff permission structure, you can empower your team while safeguarding your valuable data. Remember, a secure POS system is not just about technology; it’s about creating a culture of accountability and data protection within your retail business.

Tower Systems offers good security managing in its POS software thanks to allowing you to manage in-store staff security access to the software. You are in control.

Taking Home the Gold: Trophy Shop POS Software for Aussie Businesses

T

For local Aussie trophy shops, keeping on top of stock, engraving requests, and all the different orders than come in can feel like a marathon, not a sprint. That’s where good trophy shop POS (point-of-sale) software comes in, streamlining your business and letting you focus on what you do best: creating champions.

Tower Systems makes POS software that suits the needs of trophy shops.

Here’s how our Aussie made POS software can serve trophy shops:

  • Team pricing. Easily manage pricing for a team to drive business and financially support the team.
  • Offer pre-sets. Package trophies by team type for easy ordering: footy team package, basketball team package etc.
  • Stock Management: Juggling bases, figurines, and mountains of plaques can be a nightmare. POS software tracks your stock levels, so you know exactly what you have and can order supplies before you run dry. No more scrambling to find that last golden cricket ball!
  • Making up an order. Often, an order is made up on several components and time. Our POS software can manage each that makes up a product you sell.
  • Customisation: Engraving and personalisation are bread and butter for trophy shops. POS software lets you manage these requests efficiently. Input engraving details directly into the system, track progress, and ensure every inscription is spot-on.
  • Order Management: From presentations to corporate awards nights, trophy shops deal with all sorts of orders. POS software keeps track of everything, from the initial quote to the final pick-up. No more misplaced orders or frustrated customers. Plus, you can identify for follow-up up on annual or seasonal customers.
  • Customer notification. The Tower Systems POS software can be used to advise customers by text message or email when and order is ready.
  • Reporting Scores Big: This software provides valuable sales reports. You can track sales by category, to understand more about business performance. This data can help you optimise your stock and make data-driven decisions for future purchases.
  • Selling online. Connect with Shopify, Big Commerce, Woo Commerce or magento for a POS software connected e-commerce solution for your trophy shop.

Serving many retailers in this space of making items for customers, it was a natural step for Tower Systems to put its hand up in service of trophy shops. Our software has a facility called manufactured goods where several components can be used to make an item. Also, we found that our repairs management tools work well in serving of managing the work involved in customising a trophy.

Trophy shop POS software might seem like an extra expense, but it’s an investment in the future of your business. By streamlining operations, improving customer service, and giving you valuable data, POS software can help you take your trophy shop from podium finish to gold medal performance.

Tower Systems is a local POS software company serving local retailers. Our support is local too, offering human based conversations with retailers.

The best way to find out if our POS software for trophy shops is suitable for your business needs would be for you to contact us, outline your needs and then have a one-on-one demonstration to see if our software does what you need. We will always tell you if our software does not do something you tell us you need.

It all stars here. Call 1300 662 957 or email sales@towersystems.com.au.

Our April Fools Day blog post from 2012 has become a reality

O

On April 1, 2012 we wrote:

SHOPBOT POS SOFTWARE ENABLED ROBOT CLOSE TO LAUNCH

April 1, 2012

Trials of ShopBot, our shop floor robot, indicate that we will meet the commercial target release of June this year. Retail staff are set to be a thing of the past with the Point of Sale software integrated ShopBot.  Besides selling product and taking payment from the shop floor, ShopBot will automatically order from suppliers and network with other ShopBots to track and apprehend would-be shoplifters. Retailers will be able to deploy ShopBot for the cost of 10% of an employee’s wage for a year.

It was an April Fool’s Day joke.

Now, April 1, 2024, we have some retailers with shop floor robots selling stock, tidying, cleaning and re-stocking inventory. In 12 years, the use of tech in retail has changed so much.

Here at Tower Systems, our focus is on delivering tech that enables local retailers to shine how they wish to. In our experience, local retailers prefer to offer personal service that leverages their local knowledge and experience, leaving the automated approach to retail to big businesses that tend to be less personal.

You can easily and accurately manage spare part sales with this software

Y

Retailers using the POS software from Tower Systems can easily track, sell and manage spare parts with the POS software from Tower Systems.

From tracking new goods from suppliers to recording sales to handling product returns, good POS software is key for spare parts retail businesses.

One headache for spare part businesses is keeping track of stock. POS software like that from Tower Systems eliminates this burden by offering a centralised inventory management system. Here’s how it simplifies things:

  • Real-time Updates: Every sale automatically deducts the sold part from your inventory, providing a constantly updated picture of what’s in stock. No more scrambling through spreadsheets or relying on memory – you’ll always know exactly how many of each part you have on hand.

  • Low Stock Alerts: Never get caught off guard by a sudden surge in demand. POS software can set customised alerts for parts reaching minimum stock levels. This allows you to pre-order and avoid those frustrating stockouts that leave customers waiting.

  • Location Tracking: Managing parts across multiple locations can be a nightmare. POS software with multi-location capabilities lets you track inventory at each store or warehouse, making transfers and restocking a breeze.

For businesses that deal in spare parts, keeping your inventory organised and sales running smoothly can feel like an endless juggling act. Countless parts, specific requirements, and fluctuating stock levels can quickly turn a simple sale into a time-consuming ordeal. It can be especially complex with products that are challenging to barcode. The Tower Systems POS software has a solution for this.

With POS software like what we offer, processing transactions becomes a smooth, easy and accurate. Here’s what you can expect:

  • Faster Sales: Forget manually searching for part information and entering data. POS software allows for quick part lookups with detailed descriptions, specifications, and pricing. Scanning barcodes further expedites the checkout process.

  • Reduced Errors: Manual data entry is a recipe for errors, leading to incorrect orders and frustrated customers. POS software eliminates this risk by automating calculations and ensuring accurate transactions every time.

  • Improved Customer Service: By freeing up your staff from tedious tasks, they can focus on delivering excellent customer service. POS software can even pull up customer purchase history, allowing for personalised recommendations and upselling opportunities.

The link to an international barcode database enables easy and consistent data management too.

Implementing POS software for spare part sales may seem like an initial investment, but the long-term benefits far outweigh the initial cost. Increased efficiency, reduced errors, and improved customer service all contribute to a thriving business.

Tower Systems is here to help you manage the sale of spare parts in your business.

POS software for barber / hair salon tracks sales easily

P

We are grateful to supply our POS software for barbers to another business in this specialty retail space.

We love that there is no fee from you based on what we sell, the owner told us. That’s why we are switching POS software because what we have at the moment we have to pay a fee to them for every sale.

Tower Systems POS simplifies sales tracking for barbers and hair salons. With our user-friendly software, you can:

  • Ring up sales quickly and easily. Our intuitive interface allows you to add services and products with a few clicks, keeping queues moving and clients happy. You have complete control over what products are on the main page – helping you to saver time.
  • Track sales by service and stylist. Gain valuable insights into which services are most popular and which stylists are generating the most revenue. This data can help you make informed decisions about pricing, staffing, and promotions. The flexibility in the Tower setup for barbers helps people save time.
  • Generate detailed sales reports. With the Tower POS software you can expect a clear picture of daily, weekly, monthly, and yearly sales performance. Use these reports to identify trends, set goals, and track your progress.

By automating time-consuming tasks like sales tracking and inventory management, Tower Systems POS frees you up to focus on what matters most – providing exceptional service to your clients. You’ll have more time to build relationships, perfect your craft, and grow your business.

Inventory in barber shops and hair salons is too often neglected. The Tower Systems POS software can help.

  • Real-time stock tracking: Gain instant visibility into product inventory levels. Track usage by stylist or service to identify trends and optimize ordering.
  • Low-stock alerts: Never run out of popular products again. Set up automated alerts that notify you when inventory dips below a certain level. This ensures you can maintain a well-stocked salon and avoid disappointing clients.
  • Purchase order management: Simplify the ordering process with tools that make it easy. Send orders directly to suppliers. This saves time and reduces the risk of errors.

The Tower Systems POS software also has the benefit of NOT having a charge as a percentage of each transaction value. This is another Eason local barbers call to explore our POS software.

Comparing Square POS to Tower Systems POS software

C

There is no point in comparing Square POS software to the Tower Systems POS software as they are two very different products created for very different purposes.

Tower Systems offers feature-rich POS software for local independent specialty retail businesses that want a software partner to help way beyond tracking sales and inventory, transacting EFTPOS payments and connecting to an online store.

Square does these things. It was created as a platform for easily capturing sales data from anywhere. It does that well.

Tower Systems is an Australian software company making POS software for local specialty retail businesses in Australia, New Zealand and nearby. As a local company we pay taxes locally, hire locally and engage with the local community.

Square is a massive overseas corporation. We don’t know their tax arrangements. We also done;t know where their software is made and supported from.

At Tower Systems every customer matters, every customer has direct access to us.

At Square, they charge as a percentage of each sales transaction. At Tower Systems you pay a low monthly rental fee.

Square serves more than 2 million businesses. Tower Systems serves 3,500+. Every customer is vitally important to us.

Let’s compare the software. We can really only speak to Tower. Here’s some of what we offer in our specialty retail software:

  • Sell by length or weight.
  • Track products by variants: colour, size and style.
  • Manage repairs: internal and external.
  • Sell secondhand goods.
  • Do product valuations.
  • Support club pricing for local group members, like school families.
  • Age check for appropriate products.
  • Handle special orders for customers.
  • Manage LayBy or link easily with buy now pay later.
  • Sell from in the shop, from a truck, from a local market, anywhere.
  • Connect with Shopify, Magento, Big Commerce, WooCommerce.
  • Integrate with ANZ, Commbank, Westpac, NAB, Tyro and plenty of other local payment options.
  • Link electronically with suppliers.
  • Integrate your roster: Tanda, deputy and Planday.
  • Manage product delivery locally.
  • Integrate with Allotrac for enhanced delivery management.
  • Integrate with book database for bookshops.
  • Manage product returns to suppliers.
  • Handle the sale and billing of subscriptions.
  • Link to TheLott for selling lottery tickets.
  • ChatGPT integration for smart product descriptions.
  • International barcode lookup for easily finding product details.
  • Target customers based on past purchases.

The Tower Systems POS software does so much more than what is on this list. It is comprehensive POS software that is regularly enhanced in a process that is transparent and engaging with customers. Local small business retailers get to have a say in software enhancements.

So, how does the Tower Systems POS software compare with Square? Take a look for yourself. Have a demonstration of both products. Compare them side by side. Dao this while completing the type of transactions that matter to you for your business. Bring to the demonstration a list of what matters to you for you and your business.

The critical thing is that you choose software that serves your needs, software that is a solution for your business. If Square is that software, go for it. If Tower Systems offers that software, go for it. The key is for you to make an informed decision and that starts with you comparing Square software with products like POS software from Tower Systems.

Tower Systems is a good alternative to Lightspeed and here’s why

T

Tower Systems develops software locally for local retailers in Australia and New Zealand. Our customer service is local too.

Our focus is solely on local small business retailers.

We have no requirement as to the payments platform you use. We don’t charge a percentage of each transaction.

We’re not chasing big businesses. We’re not chasing massive franchise networks.

Every customer matters.

No business is too small.

We believe in human-to-human contact. You can easy call us, or email. Humans respond.

Every one of our POS software customers gets to vote of software enhancement suggestions. Our consideration process is transparent and accessible to those who care about this.

Are you a Lightspeed user frustrated with their recent push towards their own payment processing platform and the associated fees? You’re not alone. In our direct experience, many Lightspeed software customers are looking for alternatives that offer more freedom and flexibility.

Tower Systems could be the aternative to Lightspeed you’ve been looking for.

Here’s why Tower Systems stands as an alternative to Lightspeed:

  • Freedom of Choice with Payment Processing: Unlike Lightspeed, Tower Systems doesn’t restrict you on your payment processing solution. You can choose the EFTPOS platform that best suits your needs and budget, without incurring any penalty fees.
  • Focus on Retail Expertise: Tower Systems is a specialist solution for niche retailers, including jewellers, garden centers, toy shops, bike shops, game shops, fishing and outdoors shops, gift shops, produce businesses, firearms dealers, music shops, coin dealers, and pet shops. The Tower Systems POS software is designed with the specific needs of these businesses in mind, potentially offering a more tailored user experience compared to Lightspeed’s broader approach.
  • Competitive Pricing: While a direct cost comparison requires investigating both vendors based on your specific needs, Tower Systems positions itself as a budget-friendly option compared to Lightspeed, especially if you factor in the potential savings from choosing your own payment processor.

Ultimately, the best POS system for your business depends on your specific needs and priorities. Tower Systems offers a strong alternative to Lightspeed, particularly for those seeking more freedom in payment processing and a potentially more specialised feature set for certain retail sectors.

Do your research, compare the functionality of different software products. Learn about the total cost of ownership. Understand any costs associated with transactions in your business.

If you are Lightspeed customer, what Tower Systems offers may be of use to your business. Our promise is that we will not pressure you to choose us, ever.

Retailers should choose the payments platform that serves their business

R

Payments is a hot topic for retailers, especially local small business retailers. There is a big difference between payments platforms in terms of cost and operational benefits.

Plenty of noise has been made about unified payments, payments integrated with the POS software. Some of the talk has referred to this as groundbreaking.

The reality is that integrated payments was groundbreaking when launched sixteen years ago. It cut keystrokes, cut mistakes, reduced fraud and saved time at the sales counter. Since its launch in Australia in 2008 it has continued to improve.

Tower, software companies like Tower Systems offer unified (integrated) payments wth all the major banks and plenty of others.

We provide retailers with choice.

Being able to choose the payments platform that suits your specific business can result in a payments cost that is a third or more lower than the typical cost.

We have retailers today paying .7% for payments. This is nice and low, and it is via our Tower Systems POS software payments platform.

We don’t lock our customers in. We believe they should be able to choose the payments platform that best suits their needs. We believe that as a POS software company we should make our money from our POS software and not as a percentage of each transaction processed by our customers.

In our opinion, software companies that make money off of each transaction processed by a retailer is wrong, unfair. The retailer has worked hard to win the business. Charging a percentage for the POS software company is like a tax, a revenue grab for a tech business that did not win the shopper in the retail business.

Tower Systems offers:

  • Integrated EFTPOS payments.
  • Support for all major banks and financial institutions.
  • Integrated payments for buy now pay later.
  • Time saved.
  • less mistakes at the counter.
  • Easy record keeping.
  • Streamlined workflow.

We have been doing this since integrated payments began. We offered choice then and continue to offer choice today. Our sole focus is to provide access to software retailers love.

Tower Systems is grateful to serve more than 3,500 local small business retailers in Australia, New Zealand, the Cook Islands, Fiji and Papua New Guinea.

POS software for coin dealers helps in-store and online sales

P

Tower Systems makes POS software for a range of specialty retail channels, including coin dealers. We have found our POS software has facilities that serve the needs of coin dealers such as serial number tracking, appropriate security levels, age-checking, online store integration, extended product descriptions and free access to international barcode lookup.

The coin dealer POS software also enables dealers to use extended product descriptions, which can be helpful for recording comprehensive details for products.

Being able to track sales by mint is an advantage when comparing the performance of different mints.

A big benefit of the Tower Systems POS software for coin dealers is the handling of secondhand goods – tracking secondhand goods from the moment they arrive in-store. We can also track coins that a coin dealer may hold on consignment for others.

Selling at local markets is easy too thanks to the ability to sell from anywhere thanks to our Roam facility that enables this.

We have also built an online mint coin shop that is connected to / integrated with our POS software for a retail shop we own and run ourselves.

This coin dealer POS software can be demonstrated to anyone interested, to help them assess whether it suits their needs. There is no obligation for this one-on-one demonstration. There is no pressure, we know our Tower Systems POS software for coin dealers is not for everyone. It’s 100% up to you.

Coin dealers are unique and special businesses. Here are some of the ways our POS software for coin dealers helps leverage that uniqueness:

  1. Rare visit loyalty.  The customer visit cycle in coin dealers is infrequent. Our loyalty tools nurture shoppers to provide more value each visit.
  2. Pre-orders. Easily manage selling products before you have them in-stock. You might be asked to source a piece. These tools help you lock that in.
  3. Valuations. provide a professionally presented valuation certificate if you offer this for customers.
  4. Second-hand goods. Track details into a digital register for easy data management and record keeping.
  5. Leverage buyer and seller interests. Through easy to leverage database management you can connect people through their special interests.
  6. Buy Now Pay Later and LayBy. Through our software you can have both.
  7. Repairs management. For those dealers who do repairs or cleaning, track labour and parts for each repair, from the moment of the request. Advise the customer when the repair is complete.
  8. Group marketing and support. Leverage groups and clubs with offers and pricing. It’s easy to serve multiple special interests.
  9. Product care. Product care knowledge can be differentiating. Sharing this in a systematic and consistent way can separate your business.
  10. Serial number tracking. If products have serial numbers, track them.
  11. Anniversary marketing. Collectors love their coins. Remembering purchase anniversaries can help maintain a connection with collectors.

Our Australian made and supported coin dealer shop POS software does much more than this. Be sure to see it for yourself, live and obligation free, to see if it could serve you and your business.

Managing subscriptions using your POS software

M

Managing subscriptions, or recurring billing, our Tower Systems POS software can handle it for you. Subscriptions can be handled daily, weekly, monthly or yearly – you choose by individual stock item customer.

A customer can have multiple subscriptions.

You can set different prices for a subscription of a product on a per customer basis. The pricing flexibility of this new POS software integrated subscription solution is awesome.

We think this subscriptions management software in the Tower Systems POS software will be an ideal solution for firearms dealers, computer dealers selling anti virus, Office 360 and similar subscriptions or any business doing any form of regular, locked-in, billing of customers.

Subscription management software helps businesses track manage the sale of subscription-based products. While software as a service (SaaS) is the most popular subscription type that businesses handle, plenty of businesses provide digital and physical products as a subscription model. The new subscription sale facilities from Tower Systems helps retailers in this area.

One popular form of subscriptions is the sale of sample and boxes, sent monthly or quarterly to customers. The Tower software can handle this, making it easy for businesses to offer these and thereby to expand the reach of their business.

The subscriptions facilities in the Tower Systems POS software are available for no additional charge.

While the company has a decades-long history of managing regular orders for customers using its newsagency POS software, the new subscriptions management tools go further for unique products, they have grown out of growth in the Tower Systems user community into new specialty retail areas.

Managing subscriptions and any form of recurring billing can be a challenge in retail businesses as they seek to streamline operations and manage associated labour costs. These new subscriptions management facilities in the POS software from Tower Systems have been tested with retailers in this space and gives resounding support.

Managing subscriptions using POS software without incurring additional costs for additional software facilities sis a big win for local small business retailers. Tower Systems is grateful to be of service to these retailers.

The new subscriptions management facilities were released as part of a regular software update and done so after considerable in-house testing along with comprehensive beta testing.

How much does a POS system cost?

H

This is a good question, one that needs to be asked and answered.

The cost of a good POS system should be easy to understand, straightforward. The think is, too often it is not straightforward to see what a good POS system costs. Some POS companies have hidden costs, extra costs and transactional costs based on sales you put through the system.

Today, in February 2024, a POS system would typically cost no more $250 a month. This should include access to the software, customer support, access to online training videos and access to a searchable knowledge base, which is like a manual.

So in answer to the question of what does a POS system cost, the answer is no more than $250.00 a month. There should be no charge or fee related to the transactions done by the business using the POS system. The software company should make money from the software rental itself, leaving the retail business to make its money from its retail sales.

When considering the cost of a POS system you have to look at any and all costs a software company may levy on you, directly or indirectly. Here are some things to consider:

Does a POS software company require you to use a specific EFTPOS payments platform? If so, what are they making from it? And, what are the financial consequences for you if you do not use the platform?

Does your POS software company need the use of external apps and resources to do what you want and if so are there costs associated with these?

What is the pricing history for POS software you are considering? Has it gone us and if so when and by how much?

Is the price for the POS system quoted inclusive of GST? Not everyone quotes including GST.

Can you choose your own hardware? Good POS software companies encourage this.

Does your POS software company require you to sign a long-term contract? They should not. You should be able to rent the software for as long, or shot, as you like. You should be able to end the rental at any time. One company requires you to sign an agreement for at least two years but it is not usually evident that they are doing this.

How much does a POS system cost? Our advice is to ask questions, do your homework and only go with a company that has the right software for you at a price you are prepared to pay.

1% EFTPOS fee helps local small business retailers save money

1

When it comes to EFTPOS provider choice, this is a decision each retailer should make for themselves.

Good POS software seamlessly connects with a range of EFTPOS solutions, making the choice easy for the retailer. Good POS software lets you choose the EFTPOS payments processor that suits your business.

Tower Systems does not require retailers using its POS software to deal with any specific bank or any specific EFTPOS payments processor. Tower Systems customers can choose the bank for EFTPOS that best serves their needs. There is no charge whatsoever levied against customers related to business transactions.

Transacting EFTPOS payments through CBA, NAB, Westpac, ANZ, Suncorp, Tyro and others is easy with the integrated EFTPOS solution available to retailers using the Tower Systems POS software.

  • Fewer keystrokes = faster and fewer mistakes.
  • Integrated EFTPOS means easier accounting and easier transaction reconciliation.
  • Integrated EFTPOS through Tower Systems means the retailer chooses what is right for their business.

When choosing POS software for your business it is vital that you ask the question about integrated EFTPOS and discover whether you have choice and whether there are any fees associated with EFTPOS transactions, fees that flow to the POS software company. This matters because it is best that your POS software company makes money from POS software and not from the transactions that you put through your business -0 your growth, your success, is yours to enjoy and celebrate.

Now when it comes to choosing EFTPOS payments processing for your business it’s important to consider your specific needs and budget. Factors like business size, transaction volume, and POS software compatibility should be taken into account. Tower Systems offers excellent compatibility with its POS software when it comes the EFTPOS payments processing for your business.

Tower Systems offers local retailers access to wonderful benefits:

  • Fast checkout: Eliminates manual data entry, as the transaction amount automatically transfers from POS to EFTPOS terminal, leading to faster transactions and shorter queues.
  • Reduced errors: No manual keying, cutting human error and ensuring accurate transactions.
  • Improved staff productivity: Staff can focus on customer service instead of manually entering payment details.
  • Seamless payment experience: Customers can tap, swipe, or insert their card directly at the EFTPOS terminal without switching screens, creating a smooth and intuitive experience.
  • Reduced contact: Cost the need for customers and staff to handle physical terminals, enhancing hygiene and potentially aiding social distancing efforts.
  • Enhanced security: Data transfers directly between POS and EFTPOS, reducing the risk of data breaches and unauthorised access.

Tower Systems is grateful to offer retailers choice when it comes to EFTPOS payments processing from within POS software and to do this without penalty cost.

Local POS software matters to local retailers and here’s why

L

Local retailers understand the importance of being local. As locals ourselves, we understand what this can mean for our customers who consider our POS software made for local retailers.

Our Aussie made and supported bike shop software is software to love for local retailers and here’s why …

  1. Local matters. Local shops make a vital contribution to local communities and families. Our software helps you leverage your localness, to genuinely differentiate your business from big competitors. We have ways in the POS software for doing this.
  2. You are a key asset. Only your business has you and your people. You can leverage you through our local shop POS software, to easily share your knowledge in ways big businesses cannot match.
  3. You can bank on loyalty. Points don’t reward loyalty. What is a point worth anyway? In our local shop POS software, you have fresh loyalty tools you can bank on to drive a deeper visit value, bring shoppers back sooner and genuinely leverage their lifetime value opportunity.
  4. Service, service, service. Offering service and managing this for the benefit of your customers and your business can genuinely differentiate thanks to our POS software management tools. You can bank on this difference.
  5. Not every shopper will walk, or rides, past your door. A smart and seamless connection between your software and a beautiful website can help you easily and with low overhead sell to people you will never meet.

Local shops shops are vital in local communities. We are committed to helping you run a more enjoyable and successful local business.

While all of us in local retail want more local shoppers and tell people to shop local, here at Tower Systems we are helping you pitch local with locally made and locally supported POS software that is configured to leverage your localness for commercial success and local community appreciation. We think that ia a big factor in being able to pitch local.

If local does matter to your local retail business then considering our Tower Systems POS software and how it can help you more actively pitch and show local is something we’d be grateful to discuss with you.

New easyEDI platform helps Xero engaged wholesalers offer retailers electronic invoices

N

Retailers love electronic invoices. They save time and money, and they help reduce data mistakes.

If faced with a choice, retailers will choose the supplier offering electronic invoices over the supplier of similar product who does not offer electronic invoices.

Australian POS software company Tower Systems has created easyEDI, an approved app for the Xero accounting software, which creates electronic invoices for retailers and facilitates emailing them to retailers.

easyEDI will create either a CSV file or a DD2 file, commonly used by newsagencies and card and gift stores. You can also link it with the popular Unleashed inventory management system we know plenty of suppliers use or supply your own product list so your files are even more useful by containing barcodes and/or RRP prices.

easyEDI costs $55 a month, which includes 500 invoices sent per month for no additional cost. Each invoice beyond 500 costs 12 cents.

There is no lock-in contract, you can cancel at any time.

Setup is easy for the supplier. easyEDI is a Xero approved integrated app.

Suppliers ready to sign up should go to www.easyedi.com.au.

Having been approved by Xero as an integrated app for their accounting software, easyEDI by Tower Systems is easy and safe for trade wholesalers to access for creating electronic invoices.

While electronic invoices have been around for decades, many suppliers are yet to embrace the opportunity for their retail business customers. This easyEDI innovation specifically helps smaller wholesalers to be more of service to their retail business customers. It makes them more appealing to these customers.

If you use Xero in your wholesale business, easyEDI is easy to setup and use. You can be sending your first invoice in minutes. Retailers will thank you for this.

Tower Systems first engaged in EDI (electronic data interchange) invoice creation by developing standards that were adopted for the Australian newsagency channel more than thirty years ago. Those standards formed the basis of file formats in use ion that channel today.

Tower Systems currently serves 3,000+ local independent retailers in Australia and New Zealand across 16 different retail channels.

Making software that helps local small business retailers run more efficient is core to the purpose of Tower Systems. We believe in local small business retail and honour its service of local communities. All of our customers are local small business retailers, independent retailers.

Software for sleep clinics and CPAP clinics

S

We are grateful to be growing a customer community of businesses in the sleep clinic and CPAP sales space for our POS software.

We were surprised to discover that our POS software suits the need of sleep clinics and CPAP retailers operating in this space. It’s a new market for us and one we are entering thanks to wonderful word of mouth support from our customers.

Our specialty and comprehensive software being used in sleep clinics and CPAP sales businesses offers many benefits embedded in the software without needing to rent third-party tools, including:

  1. Member or pricing: Helps you attract community group members, and in the sleep care space there are plenty of groups you can serve.
  2. Repairs: Easily track & manage repairs & communicate with customers, even for repairs not done in the business.
  3. BOGO: Increase sales with buy this and get that bundling.
  4. Warranty: Track details and leverage this for customer service.
  5. Colour, size and style: Easily track sales at a granular level. This can be used for variations on equipment too.
  6. Bring them back: Target market based on past services.
  7. Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  8. Sell anytime: With our Shopify / Magento / Woo integrations.
  9. Special orders: Easily manage special customer orders.
  10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
  11. Seasonal reordering: Easily reorder inventory based on seasonal sales.

This software for sleep clinics and CPAP machine sales has facilities that help streamline the business operation and guide success for the business in a range of areas. Plus, it is not standing still. This Aussie software continues to evolve.

Easily handle supplier invoices, repairs, second-hand goods, spare parts stock management, special orders, tracking customers by purchases, reducing employee and customer theft and more. Link to Xero, Tanda, Deputy and Planday for rostering, Slyp for digital receipts, Shopify and Big Commerce for online, ChatGPT for product descriptions and RemoveBG for photo background removal.

Are you Australian based? Yes.

Do you make your software? Yes.

How do I contact your help desk? By phone or email. Our help desk is Australian based with one team member working from New Zealand.

When can I contact you for help? Weekdays: 7am through 6PM AEST, Saturdays 7:30am through 3PM AEST. After hours for urgent calls: 24/7.

What if I am unhappy with support? You can escalate to our Chief Operating Officer or our Managing Director – every customer is given their direct numbers and email addresses.

Can I run the software in the cloud? Yes.

Can I run the software on my desktop? Yes.

Can I backup to the cloud? Yes.

How long am I locked in with software rental? There is no lock-in. You can cancel rental at any time and billing stops immediately – once the current month is completed, there is no further charge.

We are grateful to offer our software for sleep clinics and CPAP retail sales businesses.

Epos Now alternative POS software for Australian retail businesses

E

Our Tower Systems POS software is an excellent alternative to the Epos Now POS software and here’s why we think that:

The Tower POS software is made and supported in Australia for Australian businesses. It uses Australian retail terminology.

We think a functional comparison of the Tower Systems POS software with the Epos Now POS software will show our software as overing more benefits through more facilities.

When we say we offer software for specialty retail channels, that software is packed with functions retailers in the channel use and rely on that can be unique to their types of businesses. It’s a claim as to functionality rather than a blanket marketing claim.

The Tower Systems POS software integrates with Shopify, BigCommerce, WooCommerce and Magento.

Tower Systems has no lock in contract.

We do not engage commission agent to sell our software.

We will not spam or chase you. We’d rather local small business retailers considering our POS software to do so at the pace they prefer and in their own timing.

We are grateful to welcome Epos Now POS software customers switching to Tower Systems.

We’ve not used Epos Now in our retail businesses. We can’t speak to what it does. What we can do is speak to Epos Now customers who have switched to our Tower Systems POS software and to their experiences having made that switch. We’d be happy to connect verified retailers to these business owners for a retailer to retailer discussion.

If you are considering Epos Now POS software for your business, our advice is take your time, compare the software functionality and read the contract carefully. Do this and consider whether it is right for your business. If it is, sign up and proceed. If you are unsure, take a moment to look around at other POS software solutions.

Tower Systems is grateful to serve 3,000+ local independent retailers in a variety of specialty retail channels. We’re a solid and established POS software company, grateful to serve only local specialty retailers and no big businesses.

If you’d like to compare our software to that from Epos Now function by function we’d be grateful for the opportunity. There is nothing like this type of POS software comparison to work our what works best for a business. Too often POS software company sales people will refuse such a comparison. Not us here at Tower Systems. We know we are not right for everyone.

Smart POS software integrations help retailers achieve more

S

Tower Systems offers integrations between its POS software and a range of external apps and platforms to help local small business retailers eliminate double entry of data and thereby reduce the opportunities for mistakes. We are proud of the range and nature of these integrations and the benefits they offer our customers.

We are grateful for the opportunity to integrate our POS software with a range of other applications and partners, enhancing the solutions available to0 our customers and those considering using our POS software.

Here are some of the POS software integrations from Tower Systems:

REMOVE.BG (OTHER)
REMOVAL.AI (OTHER)
CHAT GPT (AI)XERO (ACCOUNTING)
INTERNATIONAL BARCODE LOOKUP (FREE)
ABCIS (ACCOUNTING)
WOOCOMMERCE (ECOMMERCE)
SHOPIFY (ECOMMERCE)
MAGENTO (ECOMMERCE)
BIG COMMERCE (ECOMMERCE)
PCEFTPOS/LINKLY (PAYMENTS)
LINKLY CLOUD (PAYMENTS)
TYRO (PAYMENTS)
SMARTPAY (PAYMENTS)
HUMM (PAYMENTS)
ZIP (PAYMENTS)
CENTREPAY (PAYMENTS)
QUEST (PAYMENTS)
MX51 (PAYMENTS)
WINDCAVE (DPS) (PAYMENTS)
RAA MEMBER (DISCOUNTS)
PINPAYMENTS (PAYMENTS)
XCHANGEIT (EDI)
GNS (EDI)
EASTERN DISTRIBUTORS (EDI)
MAXWELL AND WILLIAMS (HAG) (EDI)
KONGS (EDI)
PERMIER PET (EDI)
MASTERPET (EDI)
AIRR / TUCKERS (EDI)
JUST FOR PETS (EDI)
EVERGREEN CONNECT (EDI)
MAILCHIMP (MARKETING)
MESSAGE MEDIA (SMS SERVICES)
BIKE EXCHANGE (EDI)
EPAY (ELECTRONIC VOUCHERS)
TABCORP (REQUIRES EXCHANGEIT) (LOTTERY)
POSTEC (FUEL)
TANDA (STAFF)
DEPUTY (STAFF)
ALLOTRAC (DISPATCH)
TREK (STOCK)
PACSTREAM (EDI)
TITLEPAGE (EDI)

We are often first with integrations, like our delivery of Linkly Cloud.

We are grateful for the opportunity and proud to deliver a world first – a POS software integration with Linkly Cloud.

That’s right, we have retailers live with our Tower Systems POS software connected to Linkly Cloud for EFTPOS transactions.

Tower Systems makes POS software for specialty retailers in a range of local specialty retail channels.

Linkly is all about Making every payment seamless.

Together, we have delivered a solution that helps retailers save time, cut mistakes and more easily compete with big business.

Tower Systems integrated EFTPOS, connects your Retailer Point of Sale with your EFTPOS terminal, making it the fastest and easiest way to sell.

When it comes to POS software integrations, here at Tower Systems we analyse requirements, talk with customers and consider whether a proposed integration serves the needs of all stakeholders. Then, if it’s a yes, we get about delivering and awesome integration.

The POS Software Blog

Categories

Categories

Categories

Recent Comments

Monthly Archives